Leaders reviews in London, St Albans, Worthing and 13 more

★★★★★ 5/5

Google

Andrew has been completing our property inspections for years now and always makes a conscious effort to be warm and friendly. He calls before arrival which we appreciate, and when attending, he makes conversation which makes the visit feel less formal and like a 'tick box exercise' - although I know he is there to get this done too. Andrew is attentive to any concerns we have and will ask how things are going, including our children and their progress as he has seen them grow over the past few years. Thank you, he is an asset to your team.

Katie · 13 November 2025 · Leaders Weybridge

★★★★★ 5/5

Google

Thank you Scarlet Hobbs‑Winstanley for the support to make me settle comfortably here in my new home. …

Admire · 22 October 2025 · Leaders Worthing

★★★★★ 4/5

Google

The customer service was excellent, staff were always super helpful over the phone and always fast at replying to our questions. We highly recommend Jade as they were always so helpful and efficient! We would give 5 stars for the customer …

King · 22 October 2025 · Leaders Worthing

★★★★★ 1/5

Google

Had a viewing booked in, got a call not an hour before to be told it's cancelled. Why? "I've got a doctors appointment" Any remorse? No. Any empathy or basic human understanding? No. Viewing was booked for 11, the dismissive robotic advisor …

D · 22 October 2025 · Leaders Worthing

★★★★★ 5/5

Google

Highly recommend leaders, Megan in particular. She is extremely helpful and professional, also keeps you informed as much as she can by getting in contact as soon as she’s aware of any updates. Really pleased to have Megan helping me along with the process. Thank you!

Lucie · 13 October 2025 · Leaders Sevenoaks

★★★★★ 5/5

Google

Megan has done an outstanding job guiding us through the bidding process and gave us valuable advice that helped us secure our dream house. Confident, knowledgable, and very professional. Can strongly recommend Leaders and Megan if you are looking to rent or buy property in Sevenoaks

PANOS · 13 October 2025 · Leaders Sevenoaks

★★★★★ 5/5

Google

Connie was amazing and so so helpful throughout the process of our move! So nice to have someone friendly when it’s our first time moving so we felt very comfortable, thanks again x

Ellice · 13 October 2025 · Leaders Sevenoaks

★★★★★ 5/5

Google

Together, Selwyn and Macy exemplified exceptional teamwork, creating a seamless experience that made me excited about the prospects of moving into the new property. Their dedication to customer service truly sets them apart, and I can’t …

Davy · 13 October 2025 · Leaders London

★★★★★ 3/5

Google

Needed some clarification on how to pay my rentals and also how much was in my rentals account ...Lauren Neild assisted me promptly and cleared everything up .

Allen · 13 October 2025 · Leaders London

★★★★★ 5/5

Google

All good!

André · 13 October 2025 · Leaders London

★★★★★ 5/5

Google

I had a fantastic experience working with Selwyn as my property adviser. From our very first conversation, he was professional, knowledgeable, and genuinely committed to helping me find the right property. What stood out the most was his …

Jojo · 13 October 2025 · Leaders London

★★★★★ 5/5

Google

Lauren Nield Has polite and excellent communication skills , Great asset to leaders ,

Mark · 13 October 2025 · Leaders Croydon (312 High Street)

★★★★★ 3/5

Google

It’s been very thorough throughout my stay in the property as the communication system for leaders emails brings out very small and unclear messages. They cannot be red. So by the time you realise the important things the time has passed. Your clients who have provided the property for letting should respect the tenants knowing that they pay for the residence not for free. Respect is very vital on both sides. There should be procedures governing the tenancy agreement of the two parties. I had different property managers without my knowledge. They didn’t get in touch with me until I had to the office at times.

Roselyn · 13 October 2025 · Leaders Croydon (312 High Street)

★★★★★ 5/5

Google

Very good communication via email. Letting agent was friendly and knowledgeable.

Charlotte · 13 October 2025 · Leaders St Albans

★★★★★ 5/5

Google

Have had viewings with both Charlotte and Nathan, they were both very friendly and informative and were very helpful in showing us the property. Would use Leaders again!

Michael · 13 October 2025 · Leaders St Albans

★★★★★ 5/5

Google

Very good services

Sayo · 13 October 2025 · Leaders St Albans

★★★★★ 1/5

Google

Gabriel Vick was extremely unresponsive when trying to book in flat viewings. I spent a week trying to book in to see 3 flats around Surbiton or Kingston but he would mess us around when asking to book, wouldn't send viewing addresses and …

Charlotte · 13 October 2025 · Leaders Surbiton

★★★★★ 5/5

Google

Lauren Nield was fantastic throughout my tenancy, always responsive, professional, and quick to resolve any issues. She made the whole process smooth and stress-free, and I really appreciated her support. Highly recommend!

Jelena · 13 October 2025 · Leaders Surbiton

★★★★★ 1/5

Google

Firstly, nobody answers the phone at this estate agency. I had tried multiple times, on multiple days, during work hours and nobody ever answers. What kind of agency consistently ignored phone calls? SECONDLY, once they finally called me back, I had a viewing booked with Julia Arbid. When I arrived at the property, nobody was there and I waited 30min with my wife for no reason. Of course, I tried to call them and nobody picked up. Now Julia claims that she tried to call me to confirm - I did not receive any calls all day. In any case, she could’ve emailed me if she had doubt instead of wasting my time.

DOMIN8RRR · 13 October 2025 · Leaders Weybridge

★★★★★ 1/5

Google

Dreadful communications and extremely poor customer service. I’d avoid this agency in future. It feels as if you are bothering when you call as they just completely ignore you

Jorge · 20 September 2025 · Leaders Bromley

★★★★★ 1/5

Google

Rating only, no written review.

Akshay · 13 September 2025 · Leaders Croydon (312 High Street)

★★★★★ 1/5

Google

i have sent an email to your colleague Jordan.W about the terrible experience

Akshay · 13 September 2025 · Leaders Croydon (312 High Street)

★★★★★ 2/5

Google

Me and my mum rented a property for less than a year as the landlord is one of the most unreliable. Despite never having any issues at the property, nobody complained about us as neighbours and yet having passed all their property checks which are carried out regularly the landlord still served as a notice as she was “selling the property”. However, very absurdly and unprofessionally of the landlord she never managed to sell the property and told Leaders there’s “no rush” and we can stay longer despite serving a notice. We were left to stress to find a last minute property. As for the Leaders team, Carol, Methembe and Rezah do provide a good service overall. Leaders do offer nice properties however they need to find RELIABLE landlords because the service from this landlord was absolutely absurd and horrible. No landlord like this should be renting.

Angie · 13 September 2025 · Leaders Croydon (312 High Street)

★★★★★ 5/5

Google

Leaders were wonderfully communicative throughout the purchasing process and continue to be of great help with any issues or questions I may have. With special thanks to Jordan for facilitating the process and helping get everything finalised. I would recommend working with them in the future.

Jed · 13 September 2025 · Leaders Croydon (312 High Street)