5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Hello Rizwana Arif Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders reviews in London, St Albans, Worthing and 13 more
★★★★★
4,425 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Weybridge, Sevenoaks, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,425 reviews on three platforms, rated 4.7 out of 5 overall.
4,415
Reviews on Google
All 20 offices
5
Reviews on Facebook
Business-wide
5
Reviews on View Agents
All 20 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,233 reviews · 1,233 on Google (4.8)30 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG810 reviews · 809 on Google (4.6)7 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG561 reviews · 561 on Google (4.6)9 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG393 reviews · 391 on Google (4.2)4 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG318 reviews · 318 on Google (4.8)7 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA311 reviews · 311 on Google (4.5)10 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE273 reviews · 273 on Google (4.6)0 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX256 reviews · 256 on Google (4.7)8 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR188 reviews · 188 on Google (4.6)10 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Leaders office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleCharlotte was incredibly informative during the show around. She answered all my questions and was very clear what the next steps were!
Agent replied · 13 April 2026
Dear Emily Davies We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
Google‼️🚫❌‼️ Warning: Untrustworthy Agency Be extremely cautious with this agency. The leaders appear to engage in fraudulent practices, they take deposits, fail to follow through with the promised process, and ultimately do not deliver what was agreed upon. Instead of acting professionally, they hold onto your money and make excuses. My experience has been nothing but a waste of time and money. Avoid them at all costs.
Agent replied · 13 April 2026
Dear Ranga Dhoni, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
GoogleNathan was a great agent, super friendly and helped with any questions Alexandra
Agent replied · 13 April 2026
Dear Alexandra Jacob We greatly appreciate your 5-star review and the time you took to share your experience with Nathan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleVery good service on the lettings side - Nathan was very helpful and respond to emails very quickly. thank you!
Agent replied · 13 April 2026
Dear Cheddy Qin We greatly appreciate your 5-star review and the time you took to share your experience with Nathan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
4/5
GoogleJhada was friendly and lovely throughout our interactions. She maintained clear communication during the letting process. One small area that could be improved is clearer communication around the property manager’s details for key pickup, …
Agent replied · 13 April 2026
Dear Elisabetta O'Connor We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleAll the Leaders team members were very professional, and in particular, Tess went out of her way to source a gas certificate to complete the letting. Something we really appreciated. We were very pleased to have chosen Leaders to find the tenants for our property.
5/5
GoogleSusie is fabulous! My husband and I decided to rent our flat, met with Susie, went live on Rightmove and found a tenant within two weeks. Everything was straightforward, all our questions were answered and Susie replied quickly which meant we were never left guessing or worrying!
5/5
GoogleSamantha and the sales team at Leaders were very helpful and good to work with, I would recommend.
5/5
GoogleDarcy and Max were very quick, informative, helpful and responsive in finding my tenant. I definitely recommend the service provided. Many thanks!
Agent replied · 2 September 2025
Dear Lorenzo, Thank you for your kind review. We wish you a successful tenancy moving forward! We look forward to hearing from you soon. Kind regards, Max Roger, Assistant Manager
5/5
GoogleWorking with Leaders was a breath of fresh air. It truly felt like your Agent around the corner, you could pop in on with any questions. Rebecca Jones was the team member who handled the rental we lived in, and I felt like I could call her up about anything. We were treated with respect and honesty.
Agent replied · 2 September 2025
Dear Angie Magnusson We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Leaders estate agents. Highly recommended.
Agent replied · 13 April 2026
Dear Waseem Malik, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More
1/5
Googlepromised a viewing and nobody turned up. called back and a lady answered claiming that they had never heard of me ! would give 0-stars if i could.
5/5
GoogleLeaders was so great to work with and Jordan Winyard who I was communicating with from there help through all stages of the process.
Agent replied · 13 April 2026
Dear Dani Fullerton We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleReza and his team have been looking after our property for many years. Excellent service.
Agent replied · 13 April 2026
Hi, Jamshid Zack! Thanks for the great review! All the best, Selwyn Pacheco
5/5
GoogleSelwyn has been great thus far in my search for a property. Quick at responding and very polite.
Agent replied · 13 April 2026
Hi Lucy Rowe! Thanks for your feedback, our team love getting reviews through. It's fantastic … More
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Hello Jakob Woolston Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
Google⭐⭐⭐⭐⭐ Selwyn has been fantastic from the start, super responsive, clear, and genuinely helpful throughout the process. made everything easy and stress-free, keeping me in the loop at every stage and answering all my questions promptly. It’s rare to find someone this professional yet approachable. I really appreciated the support and would highly recommend Selwyn and the team at Leaders Forest Hill to anyone looking for a reliable and smooth letting experience!
Agent replied · 13 April 2026
Dear Marian Razvan Bordean (jordywild) We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleExcellent very responsive
Agent replied · 13 April 2026
Hi Tharmiga Sinniah! Thanks for the amazing review and star rating! Kind Regards, Selwyn Pacheco
5/5
GoogleVery professional and polite. I was very happy with the care and service shown to me. Thank you Charlotte!
Agent replied · 13 April 2026
Hi, Safina Parente! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleI had a viewing scheduled for last Friday, and I must say it was a fantastic experience! Nathan was very kind and professional. He answered all of my questions about the renting process with Leaders Lettings, making the entire experience worthwhile!
Agent replied · 13 April 2026
Dear Lila Ahmeti We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Dear, Taha Salehi! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleI’ve been working with Scott Flanagan at Leaders for many years and continue to be thoroughly impressed by the professional and efficient service he provides. I use Leaders to market my property, find suitable tenants, and prepare all the …
Agent replied · 13 April 2026
Dear Peter Mcgarvie We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleJack was very helpful. When I moved in three weeks ago and found the fridge broken, he had a brand new one delivered, while keeping me updated. His assistance really helped during a difficult period of moving in without a key appliance. I very much appreciate the prompt support and hope this level of service remains.
Agent replied · 13 April 2026
Good Afternoon, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,233 reviews rated 4.8 out of 5, followed by St Albans with 810.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
