Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI was looking for an apartment on short notice. Selwyn Pacheco at Leaders provided me with a viewing within 2 days, the whole process took no more than 10 after I had made my offer.
He was always responsive within 1-2 hours and helpful throughout. This made my move simple and fast. Thanks!
Manuel · 26 September 2020 · Leaders London
Agent replied
Hi Manuel Calvé,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Leaders Surbiton. Riccardo was a great help in getting all the rental paperwork done and he made the process as smooth as possible and is always friendly and responsive.
Amy · 26 September 2020 · Leaders Surbiton
Agent replied
Hello Amy S
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank Leaders Surbiton Team, and especially Riccardo for making my move such a nice experience. Very professional, high standards of service and very friendly. I will definitely recommend.
Sergiu · 26 September 2020 · Leaders Surbiton
Agent replied
Hi Sergiu Rusu,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Surbiton branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleAfter having experienced many Lettings agencies who either did not have the patience or responsiveness required, the estate agents from leaders were a refreshing change. From their dedication and empathy to their quick responses and thoroughness; there was not a thing I could fault them on. They went above and beyond to ensure I got the property I wanted within an impossibly short amount of time. They did not give up even when we kept on running into complications with finding appropriate guarantors. I will definitely be using them again in the future if the need arises.
Emmanuela · 18 September 2020 · Leaders St Albans
Agent replied
Hi Mayaela Asemani,
Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Grim · 17 September 2020 · Leaders Croydon (312 High Street)
Agent replied
Hi Grim Flow, We strive to ensure that all our clients have a positive experience with us. Could you please reach out to us directly by calling us on 01344 753104 or writing to us at customerrelations@lrg.co.uk so we can take a look into what went wrong in this instance? Many thanks, Leaders Estate Agents Croydon
★★★★★ 5/5
Googlei could only wish your stars went up too 10 stars, myha and the team in south croydon certainly delivered at a difficult time in my life alongside the pandemic the quality of staff is 100%, the service is 100% and could only notice myha is a great asset to the organisation. very happy with the service i received.
Sulayman · 17 September 2020 · Leaders Croydon (312 High Street)
Agent replied
Hi Sulayman Langley,
Thank you for the great review of our Leaders Estate Agents Croydon team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleHopefully this doesn't happen to us too.
Has happened to us
Very slow,terrible service. Will not use this branch or company again
Taimur · 17 September 2020 · Leaders Croydon (312 High Street)
Agent replied
Hi Taimur, thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, please write to us at customerrelations@lrg.co.uk
★★★★★ 5/5
GoogleVery helpful and quick to deal with.
Susan · 11 September 2020 · Leaders Sevenoaks
Agent replied
Hi Susan Gill,
Thank you for the great review of our Leaders Estate Agents Sevenoaks team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Leaders Estate Agents Sevenoaks
★★★★★ 5/5
GoogleI've dealt with Rob Sayers the Lettings Manager for a number of years and cannot fault him in terms of service and experience. I would highly recommend him to any landlord in the Sevenoaks area!
Tom · 11 September 2020 · Leaders Sevenoaks
Agent replied
Hi Tom Ridgeway!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Leaders Estate Agents Sevenoaks
★★★★★ 5/5
GoogleLeaders were very efficient and pleasant to deal with and managed to get me into my rented property very quickly. They have also been very responsive since I moved in. A very smooth experience.
Katherine · 11 September 2020 · Leaders Sevenoaks
Agent replied
Hi Katherine Chandler,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Sevenoaks. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Sevenoaks
★★★★★ 5/5
GoogleI am writing this review from our new home that we rent in Sevenoaks. Thank you very much for all the effort and hard work by Rob and Dominic to let this happen. The whole process went very smoothly and we both think with my partner that they did everything to make it as quick as possible.
Petra · 11 September 2020 · Leaders Sevenoaks
Agent replied
Hi Petra Mudriczki,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Sevenoaks branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 3/5
GoogleRating only, no written review.
David · 11 September 2020 · Leaders St Albans
Agent replied
Dear Mr Elliott thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, please contact us on 01344 753104 or write to us at customerrelations@lrg.co.uk
Kind regards, Mandy Klopper, Customer Relations Team
★★★★★ 5/5
GoogleGreat, professional service. No complaints 👍🏻
Christopher · 11 September 2020 · Leaders St Albans
Agent replied
Hi Christopher Magee,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 4/5
GoogleRating only, no written review.
Terence · 11 September 2020 · Leaders Weybridge
Agent replied
Hi Terence, thank you for taking the time to leave us a review. We hope you have a great day! Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleI had a great experience renting through Leaders. Robert was very efficient in getting me a viewing of the property I wanted to rent and then ensuring everything was ready and done for when I needed to move by. The little hiccups that occurred were dealt with very quickly and without causing any delay to the process.
Since I have moved in, Robert has dealt with any queries that I have had during the first couple of weeks. I have rented a couple of places previously and Leaders Weybridge and Robert have been by far the best agents I have dealt with. I would highly recommend them.
Francesca · 11 September 2020 · Leaders Weybridge
Agent replied
Hi Francesca Rowland,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI am highly grateful my father has Leanne as his Property Manager he is elderly with health issues. Leanne ensured throughout the pandemic he was safe and well. Yesterday she exceeded our expectations, went above and beyond when he called to notify her he has no water ( Thames Water advised there was a leak ). Leanne took round to the property bottles of water to ensure he was not without throughout the night. Being in Scotland I was unable to help! So a very BIG Thank you Leanne you are truly great!
Paul · 11 September 2020 · Leaders Weybridge
Agent replied
Hi Paul Anderson,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 4/5
GoogleHaving used Leaders for years, it is so nice to have a responsive, professional and friendly service. Charlene Warren has been excellent at providing this - even during the latest challenging months. She is an asset to the company. Thank you Charlene. 5 stars for you - 4 stars for Leaders as sometimes they can be a little slow
Tracey · 11 September 2020 · Leaders Cranleigh
Agent replied
Hi Tracey Jarvis,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Cranleigh. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleLeaders Cranleigh Office
Find a nice people then find nice place, always!
I was searching my new accommodation 4 months ago, Not like normal tenant coz I can not make appointment to see the real property, coz I wasn't in the UK, searching and chatting with Kate finally I sign agreement with Leaders Cranleigh branch, reason is simple, Kate was doing honest and serious job, she also really concentrate on all the details. I do like her working attitude not only for me but also for all their customers I believe. This team is worth to trust! Kate and Jasmine are very beautiful and nice ladies!
Thanks very much for Leaders Cranleigh team!
Mr · 11 September 2020 · Leaders Cranleigh
Agent replied
Hi Mr Sun,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Cranleigh branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleRating only, no written review.
Tamicka · 11 September 2020 · Leaders Bromley
Agent replied
Hi Tamicka Stewart, We're so sorry that you haven't been happy following your experience with us. If you are willing to do so then please get in touch with us on 01344 753104 or write to us at customerrelations@lrg.co.uk with more details about your experience. Kind regards, Leaders Estate Agents Bromley.
★★★★★ 5/5
GoogleLeaders helped us find our home two years ago and were professional and responsive throughout. We were recently given notice as the landlord was selling the property and Toni was excellent at helping us through the end of tenancy process. Considering we were in a pandemic she guided us safely and quickly providing us with kind, reassuring and helpful advice as we moved into our new property.
Toni in the letting team is so efficient and responds to emails quickly, she has always supported us with queries I would highly recommend Toni she is excellent. Lisa who would do our property quality checks, throughout the two years, also had great advice and was available with help for any issues we had.
A huge thank you to Toni and Lisa who are both great assets to Leaders.
Wendy · 11 September 2020 · Leaders Bromley
Agent replied
Hi Wendy, thank you for your kind words and this wonderful review about your experience with the Leaders team at Bromley. We are so pleased to read that Cathy, Toni and Nikita have all been able to provide you with such an exemplary level of service helping to make the process so swift and straightforward for you. We will ensure that your comments are passed onto the team so they are aware of this amazing feedback. Kind Regards, Leaders
★★★★★ 4/5
GoogleI have always found Leaders to be a well organised and able company to deal with while renting out my property. However, I must draw particular attention to the outstanding service I have received from Toni Hartwell. Without exception, she has been efficient, professional and attentive to my requests. She is a pleasure to deal with and her efforts should be commended.
Patricia · 11 September 2020 · Leaders Bromley
Agent replied
Hi Patricia Scott,
Thank you for the great review of our Leaders Estate Agents Bromley team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 3/5
GoogleRating only, no written review.
David · 10 September 2020 · Leaders St Albans
Agent replied
Dear Mr Elliott thanks for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, please contact us on 01344 753104 or write to us at customerrelations@lrg.co.uk
Kind regards, Mandy Klopper, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from viewing property to regular updates throughout application process.
They make moving home easy.
Also lots of perks like discounts on moving vans were amazing.
I would highly recommend Leaders estate agents whether you are Buying, Selling or Renting. :)PositiveResponsiveness, Quality, Professionalism, Value
Ritchie · 28 August 2020 · Leaders Chichester
Agent replied
Hi, Ritchie Don! Thanks for the great review!
All the best, Customer Services Team
★★★★★ 5/5
GoogleAdrian of the Bromley Branch was fantastic from start to finish. Without him I am not sure whether the purchase of our new home would have happened. But we are glad it did!
Thanks to all involved!PositiveResponsiveness, Quality, Professionalism
Richard · 27 August 2020 · Leaders Bromley
Agent replied
Hi, Richard Spiolek! Thanks for the great review!
All the best, Leaders Estate Agents Bromley
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
