Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleIncredibly friendly and helpful staff, always quick to respond to any queries couldn't rate them any higher has been an absolute pleasure Shivon was extremely friendly and never failed to respond to any questions
Dear Lee, we are very happy we could provide you with a positive customer experience and thank you for your great review and comments. Kind regards Customer Care Team
5/5
GoogleI was happy with Leaders help moving rental property. Sian was very helpful, thank you.
Dear David Thanks for taking the time to leave us a review and we appreciate your feedback about Sian at our Leaders Worthing branch. We were happy to help you. Kind regards Customer Care Team
5/5
GoogleLeaders Bromley have just successfully let my property for me again, second year running - would like to thank Fiona Minnett for all of her hard work in these challenging times - well done
Hi Jenson Binks! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Bromley
5/5
GoogleOur experience with Leaders has been brilliant. James was responsive and professional throughout the entire process. By far the best estate agents I have used.
Dear Elaine Mary Stabler, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Forest Hill. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleMy experience with Leaders was outstanding! During the physical viewing with current covid restriction I felt very safe and the agent Kate Feagan-Bowers was an absolute pleasure to work with. From start to finish the entire process was …
Dear Andrew. Thank you for taking the time to review your recent experience you have had with Kate and the team at Leaders Estate Agents Cranleigh. We're so happy you had a positive experience with us. Kind regards Customer Care Team
5/5
GoogleSamara Powell was soo helpful from the start of viewing the property to referencing and also keeping us updated. We are very happy with her professionalism and how comfortable she made us feel.
Hi Ama, your wonderful feedback and rating mean a lot to us. Thank you for your kind comments about Samara which is lovely to hear. Kind regards Customer Care Team
5/5
GoogleNeil was extremely helpful and was able to advise about lettings, all communication was professional and I would recommend using his services
Dear Jude, we are very happy we could provide you with a positive customer experience. Thank you for your comments about Neil and the helpful service he was able to provide. Kind regards Customer Care Team
5/5
GoogleI have been a landlord using Leaders in Croydon for more than 15 years and for the last 3 years also the Worthing branch. They have been first class, prompt, attentive, and always very professional. I would have no hesitation to recommend Neil Simmons and all his team (special thanks to Roy and Karen who I have been dealing with recently
Dear Jonthan Landlord! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThe agent was very helpful and dealt with our own circumstances in a kind and professional manner
Dear Lynn Holman-fox! Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleJames Henman was very helpful throughout. Quickly responds to all emails and is happy to answer questions!
Dear Hollie Newbrook, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Dear David Walker, Thank you for the great review of our Leaders Estate Agents St Albans team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleMy Husband and I were in a desperate search for a new rental property and a LL who was willing to except our dog, as many LL's these day's unfortunately don't. When I spoke to Robert McAuley at Leaders, Weybridge in regards to our search and requirements. Robert was extremely helpful and polite on the phone and in person when viewings where taking place. Robert then very quickly found us our new home with an excepting LL of Dogs. My Husband and I are very happy with the service we received and would highly recommend.
Dear Emma Keemer! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Dawn Eason, Thank you for the great review of our Leaders Estate Agents Worthing team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleFast responses to queries and professional throughout the entire process.
Dear Madeleine Beckmann! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bromley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleShivon & the team in croydon have been an absolute joy to work with & they have been so supportive in helping me acquire my flat. Within this COVID time there is a lot of worry but shivon has been very assuring and caring & has eased all my concerns. I've Never had an agent like her before, she has been a valuable part of my renting process. if you are looking to rent Shivon is the agent you need. Thank you Shivon for your help throughout the whole process of letting this flat. Keep it up. Kind regards. Linda👍🏽👍🏽👍🏽👏🏽😁💕
Dear Linda Rhule, Thank you for the great review of our Leaders Estate Agents Croydon team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Cting Yip! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Joseph Jenkins, Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleRating only, no written review.
Hello Olusegun Adegbiyi Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleOur experience with Leaders has been brilliant, particularly considering the challenges of lockdown. They were efficient, quick to respond, and helpful answering questions. James has been particularly helpful, always responding quickly and making the whole process very easy.
Dear Ioan Marc Jones, Thank you for the great review of our Leaders Estate Agents Forest Hill team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleSelwyn has been fantastic. He's been great at communicating with us and providing us with everything we need to sign our rental agreement. Thank you, Selwyn!
Dear Anna Nightingale! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleSelwyn got back to us so quickly and securing this property has been the easiest experience I’ve had with renting so far, thank you!
Dear Marina Scott! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleRating only, no written review.
Hello Petra Splichalova Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Vos47 4747, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Croydon. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleShivon was very helpful arranging viewings and a contract for a flat rental.
Hello Thomas Wood Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
