Trusted Agent profile Β· Surrey, Hampshire, West Sussex and more

Leaders estate agents in London, St Albans, Worthing and 13 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

4,589 reviews across 20 offices and 2 platforms

www.leaders.co.uk

Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,579

Reviews on Google

All 20 offices

Facebook logo

2.6 / 5

5

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Leaders's 20 offices, most reviewed first. Each has its own page.

Latest reviews from every Leaders office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

It's was a really pleasant experience renting a house with leaders Cranleigh. Has a first time tenant in the UK, I truly felt supported and advised by our realtor Lucy Kinloch who done everything to help and keep me informed of all the steps and procedures necessary to rent a home. I truly recommend this real estate. And the deposit free option it's a must. Tks Lucy.

Nuno Β· 24 June 2021 Β· Leaders Cranleigh

Agent replied Β· 24 June 2023

Dear Nuno Marques Silva, Thank you for the great review of our Leaders Estate Agents Cranleigh team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

4/5

Google

Great communication, wonderful & polite team, professional at every stage

David Β· 24 June 2021 Β· Leaders Bromley

Agent replied

Hello David Wade Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Very pleased with the services that we had received, we weren't easy options customers but the way our situation was dealt was fast and informative step by step. Thank you Fiona, Cathey and Lisa πŸ€— …

Bianca Β· 24 June 2021 Β· Leaders Bromley

Agent replied

Hi Bianca Mo, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Bromley. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Sian at leaders was very helpful and everything ran as smoothly as possible. I also received a welcome box with some treats which was greatly appappreciated 😊 …

Jessica Β· 24 June 2021 Β· Leaders Worthing

Agent replied

Hi Jessica Churchill, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Leaders are very quick & professional when it comes to renting a private property. We have found the perfect flat for us thanks to them.

Janet Β· 24 June 2021 Β· Leaders Worthing

Agent replied

Hi, Janet Davey! Thanks for the great review! All the best, Customer Relations Team

5/5

Google

Larissa a very personable, efficient and professional service. Some one to trust.PositiveProfessionalism

Douglas Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Douglas How, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Samara was a joy to work with, it was a great experience. Thank youPositiveProfessionalism

David Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi, David Wynn-jones! Thanks for the great review! All the best, Leaders Estate Agents Weybridge

5/5

Google

Larissa Tilley is always helpful and efficient. I would definitely give her a five star.PositiveResponsiveness, Quality

Melissa Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Melissa Lam! Thanks for the amazing review and star rating! All the best, Leaders Estate Agents Weybridge

5/5

Google

Have been out viewing with Samara, very pleasant and knowledgeable on area and branch property portfolio, thanks SamaraPositiveProfessionalism

Alex Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Alex Carmassi, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Fantastic service from Robert and Samara, would highly recommend to anybody, made the process very easy and were transparent throughout! What else can you ask for!PositiveResponsiveness, Quality, Professionalism, Value

Tommy Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Tom Balchin, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

we have excellent experience with Leaders Estate Agents Weybridge particular their letting negotiator SAMARA LODHI.PositiveProfessionalism

Sanaz Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hello Sanaz S Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Weybridge

1/5

Google

Property had issues when I moved in, was not fixed, complained about the washer/dryer ( as it made holes in cloths whilst using it, was not changed, fridge/ freezer kept spoiling my foods, a technician came checked..., my foods were still spoiling whilst in the refrigerator. It was failed to bring that no deposit option ment, I’ll not get my Β£36(fee) back, I presumed it was a payment of deposit in instalmentsπŸ€¦πŸ½β€β™€οΈ. Never leaders again!!!NegativeQuality

Karen Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Dear Karen We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to raise this formally through our complaints procedure, please email us on customercare@lrg.co.uk. Kind regards, Customer Care Team

5/5

Google

I called about an issue with our house and within 2 minutes got a response that a contractor has been assigned. Very fast and professional service. Thank you Leaders and Larissa!PositiveResponsiveness, Professionalism

Steve Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hello Steve Paulachak Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Thoroughly pleased with the way Samara and Robert organised multiple viewings for myself so quickly and were very knowledgeable in the local area. Would highly recommend anyone who is looking to rent a property to go through them!PositiveResponsiveness, Quality, Professionalism, Value

Maarya Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Maarya Ahmed, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Leaders have been amazing during the lockdown by helping the community with printing for home schooling. I woudn't have managed without them, and it was such a kind and generous offer to do this. Thank you to the lovely team there!PositiveResponsiveness, Professionalism

Jane Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Dear Jane Becker, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

It has been a pleasure dealing with Robert at Leaders, there is alway a quick response to any issue / questions I have regarding my new property. Very impressed with Leaders, and I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Jon Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hello Jon Roberts Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

The team at Leaders were fantastic from start to finish with our move to our new house! Robert was always on the phone to me with updates and making sure everything was moving in the right direction and keeping us in the loop!PositiveResponsiveness, Quality, Professionalism

Callum Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Dear Callum Cooke! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

They say a company is only as good as its people and Larissa Tilley is very good indeed! She is efficient, friendly, and always so helpful, responding swiftly to any enquiries I make. She is a great Ambassador for Leaders.PositiveResponsiveness, Quality, Professionalism, Value

Dee Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Dee, thank you for your kind words and this wonderful review about Larissa at our Leaders Weybridge branch. We are pleased she was able to assist and provide you with a great service. Kind regards Customer Care Team

5/5

Google

Was a pleasure working with Samara and John of the Leader's rental team as they were very responsive to all queries and felt like they worked very much in the interest of both the Landlord and ourselves. Cannot recommend them highly enoughPositiveResponsiveness, Professionalism, Value

Tyrone Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Tyrone Mcleod! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team

5/5

Google

I have nothing but praise for the assistance I received throughout from leaders At weybridge . It was a difficult and very stressful time obtaining the references from various places, but the team there worked hard and certainly went the extra mile to ensure things went as smoothly as possible. It was great teamwork during these difficult times.i have nothing but praise for Amy Clayton,Samara, Robert and Leanne.all working well together.PositiveResponsiveness, Professionalism

Audrey Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Audrey Rainsbury, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

I dealt with Samara from the initial enquiry to picking up the keys. 10/10 customer service, extremely professional and she was easily contacted when I had any questions. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Harry Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Harry Cahill, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

My Husband and I were in a desperate search for a new rental property and a LL who was willing to except our dog, as many LL's these day's unfortunately don't. When I spoke to Robert McAuley at Leaders, Weybridge in regards to our search and requirements. Robert was extremely helpful and polite on the phone and in person when viewings where taking place. Robert then very quickly found us our new home with an excepting LL of Dogs. My Husband and I are very happy with the service we received and would highly recommend.PositiveResponsiveness, Professionalism

Emma Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Dear Emma Keemer! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

After interacting with Robert at Leaders for the past several weeks, I can honestly and openly state that it has been one of the best experiences I’ve had in quite some time. Great communication, wonderful support and exceptional service overall. Highly recommended; an easy 5 star rating from me.PositiveProfessionalism

Brent Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Brent, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards Leaders Weybridge

5/5

Google

Samara Lodhi was extremely efficient, friendly and professional throughout the process, from my property viewing through to handing over the keys. I am very grateful for her support and thankful to the entire Leaders team.PositiveQuality, Professionalism

Abigail Β· 22 June 2021 Β· Leaders Weybridge

Agent replied Β· 21 June 2024

Hi Abigail Matthews, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Leaders and its branches won awards at EA Masters in one year, most recently 2022.

Source: EA Masters winners lists, as published, linked by year.

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Questions about Leaders

Which Leaders office has the most reviews?

London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.

Where are the Leaders offices?

The 20 Leaders offices, by town:

Has Leaders won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.

Reviews may appear on more than one platform.

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