Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleIt's was a really pleasant experience renting a house with leaders Cranleigh. Has a first time tenant in the UK, I truly felt supported and advised by our realtor Lucy Kinloch who done everything to help and keep me informed of all the steps and procedures necessary to rent a home. I truly recommend this real estate. And the deposit free option it's a must. Tks Lucy.
Nuno Β· 24 June 2021 Β· Leaders Cranleigh
Agent replied Β· 24 June 2023
Dear Nuno Marques Silva,
Thank you for the great review of our Leaders Estate Agents Cranleigh team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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4/5
GoogleGreat communication, wonderful & polite team, professional at every stage
David Β· 24 June 2021 Β· Leaders Bromley
Agent replied
Hello David Wade
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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5/5
GoogleVery pleased with the services that we had received, we weren't easy options customers but the way our situation was dealt was fast and informative step by step. Thank you Fiona, Cathey and Lisa π€ β¦
Bianca Β· 24 June 2021 Β· Leaders Bromley
Agent replied
Hi Bianca Mo,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Bromley. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleSian at leaders was very helpful and everything ran as smoothly as possible.
I also received a welcome box with some treats which was greatly appappreciated π β¦
Jessica Β· 24 June 2021 Β· Leaders Worthing
Agent replied
Hi Jessica Churchill,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleLeaders are very quick & professional when it comes to renting a private property. We have found the perfect flat for us thanks to them.
Janet Β· 24 June 2021 Β· Leaders Worthing
Agent replied
Hi, Janet Davey! Thanks for the great review!
All the best, Customer Relations Team
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5/5
GoogleLarissa a very personable, efficient and professional service. Some one to trust.PositiveProfessionalism
Douglas Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Douglas How,
Thank you for the great review of our Leaders Estate Agents Weybridge team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleSamara was a joy to work with, it was a great experience. Thank youPositiveProfessionalism
David Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi, David Wynn-jones! Thanks for the great review!
All the best, Leaders Estate Agents Weybridge
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5/5
GoogleLarissa Tilley is always helpful and efficient.
I would definitely give her a five star.PositiveResponsiveness, Quality
Melissa Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Melissa Lam! Thanks for the amazing review and star rating! All the best, Leaders Estate Agents Weybridge
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5/5
GoogleHave been out viewing with Samara, very pleasant and knowledgeable on area and branch property portfolio, thanks SamaraPositiveProfessionalism
Alex Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Alex Carmassi,
Thank you for the great review of our Leaders Estate Agents Weybridge team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleFantastic service from Robert and Samara, would highly recommend to anybody, made the process very easy and were transparent throughout! What else can you ask for!PositiveResponsiveness, Quality, Professionalism, Value
Tommy Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Tom Balchin,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
Googlewe have excellent experience with Leaders Estate Agents Weybridge particular their letting negotiator SAMARA LODHI.PositiveProfessionalism
Sanaz Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hello Sanaz S
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Leaders Estate Agents Weybridge
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1/5
GoogleProperty had issues when I moved in, was not fixed, complained about the washer/dryer ( as it made holes in cloths whilst using it, was not changed, fridge/ freezer kept spoiling my foods, a technician came checked..., my foods were still spoiling whilst in the refrigerator.
It was failed to bring that no deposit option ment, Iβll not get my Β£36(fee) back, I presumed it was a payment of deposit in instalmentsπ€¦π½ββοΈ.
Never leaders again!!!NegativeQuality
Karen Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Dear Karen
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to raise this formally through our complaints procedure, please email us on customercare@lrg.co.uk.
Kind regards, Customer Care Team
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5/5
GoogleI called about an issue with our house and within 2 minutes got a response that a contractor has been assigned. Very fast and professional service.
Thank you Leaders and Larissa!PositiveResponsiveness, Professionalism
Steve Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hello Steve Paulachak
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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5/5
GoogleThoroughly pleased with the way Samara and Robert organised multiple viewings for myself so quickly and were very knowledgeable in the local area. Would highly recommend anyone who is looking to rent a property to go through them!PositiveResponsiveness, Quality, Professionalism, Value
Maarya Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Maarya Ahmed,
Thank you for the great review of our Leaders Estate Agents Weybridge team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleLeaders have been amazing during the lockdown by helping the community with printing for home schooling. I woudn't have managed without them, and it was such a kind and generous offer to do this. Thank you to the lovely team there!PositiveResponsiveness, Professionalism
Jane Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Dear Jane Becker,
Thank you for the great review of our Leaders Estate Agents Weybridge team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleIt has been a pleasure dealing with Robert at Leaders, there is alway a quick response to any issue / questions I have regarding my new property. Very impressed with Leaders, and I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Jon Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hello Jon Roberts
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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5/5
GoogleThe team at Leaders were fantastic from start to finish with our move to our new house! Robert was always on the phone to me with updates and making sure everything was moving in the right direction and keeping us in the loop!PositiveResponsiveness, Quality, Professionalism
Callum Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Dear Callum Cooke!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
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5/5
GoogleThey say a company is only as good as its people and Larissa Tilley is very good indeed!
She is efficient, friendly, and always so helpful, responding swiftly to any enquiries I make. She is a great Ambassador for Leaders.PositiveResponsiveness, Quality, Professionalism, Value
Dee Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Dee, thank you for your kind words and this wonderful review about Larissa at our Leaders Weybridge branch. We are pleased she was able to assist and provide you with a great service.
Kind regards
Customer Care Team
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5/5
GoogleWas a pleasure working with Samara and John of the Leader's rental team as they were very responsive to all queries and felt like they worked very much in the interest of both the Landlord and ourselves. Cannot recommend them highly enoughPositiveResponsiveness, Professionalism, Value
Tyrone Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Tyrone Mcleod!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
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5/5
GoogleI have nothing but praise for the assistance I received throughout from leaders At weybridge . It was a difficult and very stressful time obtaining the references from various places, but the team there worked hard and certainly went the extra mile to ensure things went as smoothly as possible. It was great teamwork during these difficult times.i have nothing but praise for Amy Clayton,Samara, Robert and Leanne.all working well together.PositiveResponsiveness, Professionalism
Audrey Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Audrey Rainsbury,
Thank you for the great review of our Leaders Estate Agents Weybridge team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleI dealt with Samara from the initial enquiry to picking up the keys. 10/10 customer service, extremely professional and she was easily contacted when I had any questions. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Harry Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Harry Cahill,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleMy Husband and I were in a desperate search for a new rental property and a LL who was willing to except our dog, as many LL's these day's unfortunately don't. When I spoke to Robert McAuley at Leaders, Weybridge in regards to our search and requirements. Robert was extremely helpful and polite on the phone and in person when viewings where taking place. Robert then very quickly found us our new home with an excepting LL of Dogs. My Husband and I are very happy with the service we received and would highly recommend.PositiveResponsiveness, Professionalism
Emma Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Dear Emma Keemer!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
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5/5
GoogleAfter interacting with Robert at Leaders for the past several weeks, I can honestly and openly state that it has been one of the best experiences Iβve had in quite some time. Great communication, wonderful support and exceptional service overall.
Highly recommended; an easy 5 star rating from me.PositiveProfessionalism
Brent Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Brent, we're glad you had such a wonderful experience with us!
Please don't hesitate to reach out to us if there's anything more we can do!
Kind Regards
Leaders Weybridge
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5/5
GoogleSamara Lodhi was extremely efficient, friendly and professional throughout the process, from my property viewing through to handing over the keys. I am very grateful for her support and thankful to the entire Leaders team.PositiveQuality, Professionalism
Abigail Β· 22 June 2021 Β· Leaders Weybridge
Agent replied Β· 21 June 2024
Hi Abigail Matthews,
Thank you for the great review of our Leaders Estate Agents Weybridge team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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