Trusted Agent profile · Surrey, Hampshire, West Sussex and more

Leaders estate agents in London, St Albans, Worthing and 13 more

4.7

★★★★★ Excellent

4,589 reviews across 20 offices and 2 platforms

www.leaders.co.uk

Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,579

Reviews on Google

All 20 offices

Facebook logo

2.6 / 5

5

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Leaders's 20 offices, most reviewed first. Each has its own page.

Latest reviews from every Leaders office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had so many awful experiences with letting agencies before and I was skeptical about Leaders when I signed my tenancy contract with them. I had a one year contract with a property advertised with them, on 2018-2019. I was so pleased about all the agents there, they were ready to help and did not bother them that I was a student. When I left the house, they came in to check everything was right. I had some wear&tears, mainly due to mould stains (after I cleaned them up - obviously not my fault, the walls were not insulated properly), but they did not say a word about it. I can not stop recommending this branch to everybody! There were many people that assisted me, unfortunately I don't remember their names, but Liam was my property manager and was exceptional! Thank you all for a great experience in Worthing!PositiveResponsiveness, Professionalism, Value

Deni · 24 August 2021 · Leaders Worthing

Agent replied

Hi Deni Griz, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

4/5

Google

Really lovely staff who always help in a friendly and efficient manner, specifically Emily within property management. She was really understanding and so helpful when I needed advice and information about my situation when moving out of a rented property. She made the whole process a lot less daunting which I really appreciated!PositiveResponsiveness, Professionalism

Amy · 24 August 2021 · Leaders Worthing

Agent replied

Hi Amy Bown! We're so happy we were able to help you out as we know it can be a stressful time. I will pass on your comments to Emily. Neil, Hollie and the Worthing team.

5/5

Google

Leaders made a great effort to find our ideal rental property. They understood our needs and managed to arrange a viewing of a property that about to go on the market, that met all of our needs. The tenancy application and referencing process was easy and the staff were responsive and happy to answer any questions we had. We would definitely use Leaders again.PositiveResponsiveness

Demelza · 24 August 2021 · Leaders Worthing

Agent replied

Demelza Danaher, thank you so much for the positive review! We are glad to have been able to help you guys find somewhere. Neil and the Worthing team.

5/5

Google

We are extremely happy with the service of Leaders, we were struggling to get viewings, other estate agents were not even answering the phone. Neil, Andre and Chelsea at Leaders were amazing, always answering the phone, returning our calls, responding our emails immediately. It was a real pleasure dealing with them, they made all so clear and easy for us. We will really recommend them to all our friends that might need their services. Excellent and professional service!PositiveResponsiveness, Quality, Professionalism, Value

Stella · 24 August 2021 · Leaders Worthing

Agent replied

Dear Stella Thank you for taking the time to review your recent experience about our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us, your comments are appreciated. Kind regards Customer Care Team

5/5

Google

My experience with Leaders has been excellent so far. My tenancy arrangement was administered within 2 weeks and was efficiently dealt with by Dan Radbourne in particular who is professional and very good at his job! Thank you, Dan. Others within in the team were also helpful, including Chelsea and even Andre who I only spoke to once on the phone. I arrived at the property to find it immaculate (not always the case when renting!). Was provided with a sweet welcome pack as icing on the cake. Thank you. I highly recommend this Agency. ClarePositiveResponsiveness, Quality, Professionalism, Value

Clare · 24 August 2021 · Leaders Worthing

Agent replied

Hi Clare Watson, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Larissa resolved in no time a long awaited problem with the portal.PositiveResponsiveness, Professionalism

Bruno · 24 August 2021 · Leaders Weybridge

Agent replied

Hello Bruno Vitali Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

I would like to thank to Larissa for looking after us and for being very responsive. 5 star. Thank you!PositiveResponsiveness, Professionalism

Teodor · 24 August 2021 · Leaders Weybridge

Agent replied · 21 June 2024

Hi Teodor Delchev, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

They are very professional and responsive, it was very fast moving for us through Leaders Letting & Estate Agents Weybridge.PositiveProfessionalism

Rank · 24 August 2021 · Leaders Weybridge

Agent replied · 29 July 2023

Dear, Rank Y, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Brilliant..... Robert at leaders weybridge who was dealing with the move made every thing easy and smooth.. highly recommend him if you go to leaders weybridge.PositiveProfessionalism

Tom · 24 August 2021 · Leaders Weybridge

Agent replied

Hi Tom Watts, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Excellent service in every way! Robert was very professional and helpful in our search for a new home. Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value

Alexandra · 24 August 2021 · Leaders Weybridge

Agent replied

Dear Alexandra Lee, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Samara, was amazing at responding to all my questions and leaders has a whole really helped to make a necessary move for me in to a ideal little property close to my place of work.PositiveResponsiveness, Professionalism

Daniel · 24 August 2021 · Leaders Weybridge

Agent replied

Hello Daniel Ayears Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

4/5

Google

My property manager, Larissa Tilley, is very responsive and helpful. She has always helped me with my requests and is professional and friendly.PositiveResponsiveness

Zoe · 24 August 2021 · Leaders Weybridge

Agent replied

Dear, Zoe Waters, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

4/5

Google

One of the best agencies we have dealt with. The speed at which they helped secure the property was fab. They did take their time with the paperwork which got completed the day before the move.PositiveQuality, Professionalism, Value

Gelmine · 24 August 2021 · Leaders Weybridge

Agent replied

Dear Gelmine Janak, Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Robert was very helpful in finding us somewhere to live and simplifying the move process. He answered all our questions promptly and helped us when we managed to lock ourselves out one the first day!PositiveQuality

Evelyn · 24 August 2021 · Leaders Weybridge

Agent replied

Hello Evelyn Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. We were glad to be able to help you. Many thanks Customer Relations Team

5/5

Google

I had the privilege of going through Leaders in Weybridge for my recent move and the experience was made even better with dealing Robert who was super helpful, responsive to all my requests along with being extremely accomodating around arranging multiple viewings so my little one had times during this lockdown to get used to the new home before we made the move. Definitely ask for Robert if you're looking to rent in the Weybridge area.PositiveResponsiveness, Professionalism

Musa · 24 August 2021 · Leaders Weybridge

Agent replied

Hi Musa. Thanks for the amazing review and star rating about our Leaders Weybridge branch and the service provided by Robert. Thank you Customer Relations Team

5/5

Google

Larissa at Leaders is really fantastic! she is always available for all my questions and really helps out the tenant as much as possible! really love the service!PositiveResponsiveness

Sausan · 24 August 2021 · Leaders Weybridge

Agent replied

Dear Sausan Ahmad! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Larissa Tilley , our account manager in Walton-on-Thames always deals with all our landlord/tenant issues very amicably and professionally. Well done and keep on the good work.PositiveResponsiveness, Professionalism

Alex · 24 August 2021 · Leaders Weybridge

Agent replied

Dear Alex Kayali! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I would like to thank Amy and Samara for all of their support with my recent rental. They were both very professional, responsive and supportive throughout. I look forward to working with them again in the future.PositiveResponsiveness, Professionalism

Julia · 24 August 2021 · Leaders Weybridge

Agent replied

Hi Julia Bryden, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Weybridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Leaders have been excellent in helping find and secure a property for myself when I visiting the Weybridge area. Although it ended up not being successful due to personal circumstances, Leaders, and Robert in particular, were very accommodating and informative throughout the entire process. I would wholeheartedly recommend Robert and would ask for him by name should I return to the area in search for a property!PositiveResponsiveness, Quality, Professionalism, Value

Morgan · 24 August 2021 · Leaders Weybridge

Agent replied

Dear Morgan Thank you for the great review of our Leaders Estate Agents Weybridge team. It’s fantastic to hear that Robert and the team were able to assist you and provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Our agent Samara was professional and responsive which made the whole process so much easier. Even though there was a handover during the process it was still run just as smoothly by Robert. My overall experience with Leaders was extremely positive and I cannot thank them enough for making what could be a difficult process so much easier.PositiveResponsiveness, Professionalism

G · 24 August 2021 · Leaders Weybridge

Agent replied

Hi G Well, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Me and my husband want to say a Big Thank You to Robert, especially to Samara for doing the necessary documents as quickly as they can in order for us to move on the target date. They were very helpful, responsive and very professionals whenever we have queries. We are very happy that we were able to move into our new place on time. Once again, Thank you Samara for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Grace · 24 August 2021 · Leaders Weybridge

Agent replied

Hi Grace Sevilla, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Samara at Leaders, was very professional and helpful. She had to deal with a lot of enquiries from us which she dealt with efficiently and politely. She was well informed and always tried her best to assist us. We are happy to deal with Leasers again in future.PositiveResponsiveness, Quality, Professionalism

Janine · 24 August 2021 · Leaders Weybridge

Agent replied

Hi Janine Sabbagh, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Weybridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Thank you so much to Amber for helping me ease through a really stressful time and finding me the most amazing apartment to rent incredibly quickly. All of the paper work and online platform services work incredibly smoothly and I was in within 2 weeks. A really friendly, caring team. Thank you so much! AliPositiveProfessionalism

Alison · 24 August 2021 · Leaders Weybridge

Agent replied

Hi Alison, thank you for taking the time to leave a review for us about our team at Leaders Estate Agents Weybridge. We're happy we could meet your expectations! Kind regards Customer Care Team

4/5

Google

Amber was very professional, helpful and responsive throughout the whole process. Everything was very straight forward from start to finish. We are delighted with our new home and we would highly recommend using Leaders and particularly Amber and the team again. Thank you!PositiveProfessionalism

Ian · 24 August 2021 · Leaders Weybridge

Agent replied

Dear Ian Huggett, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Leaders and its branches won awards at EA Masters in one year, most recently 2022.

Source: EA Masters winners lists, as published, linked by year.

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Questions about Leaders

Which Leaders office has the most reviews?

London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.

Where are the Leaders offices?

The 20 Leaders offices, by town:

Has Leaders won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.

Reviews may appear on more than one platform.

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