Trusted Agent profile · Surrey, Hampshire, West Sussex and more

Leaders estate agents in London, St Albans, Worthing and 13 more

4.7

★★★★★ Excellent

4,589 reviews across 20 offices and 2 platforms

www.leaders.co.uk

Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,579

Reviews on Google

All 20 offices

Facebook logo

2.6 / 5

5

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Leaders's 20 offices, most reviewed first. Each has its own page.

Latest reviews from every Leaders office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We bought a house that was marketed by Leaders. From the day we first viewed the property Natasha Calvert went out of her way to ensure the buying process went as smoothly as possible. Always dealt with our requests for information swiftly and never failed to get back to us when we left a message. Saoirse Holland progressed the sale and was equally confidence inspiring in the way she worked. The vendors solicitors were less than impressive but Natasha and Saoirse kept up the pressure. Without them the process would undoubtedly have dragged out much longer.PositiveResponsiveness, Quality, Professionalism

Robert · 25 August 2021 · Leaders St Albans

Agent replied

Hi Robert Carter, Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Lettings negotiators were very quick to respond to calls and emails, the service was personable and professional. They got me an offer acceoted within a couple of hours and gave me updates constantly which was much appreciated. We were helped by Alex who was great throughout the process.PositiveResponsiveness, Quality, Professionalism, Value

Sara · 25 August 2021 · Leaders St Albans

Agent replied

Dear Sara Godfrey! Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I've rented with Leaders from 4 years and the service has been exceptional. The team at the St Albans branch have been nothing but helpful and I really value their personal and understanding touch. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Amy · 25 August 2021 · Leaders St Albans

Agent replied

Hello Amy Thank you for your comments. We love to receive positive reviews after customers have had great experiences with us. Kind regards Customer Care Team

5/5

Google

Leaders are an exceptional team to work with. They have managed my property for many years and are efficient, timely and sensitive. Helen in particular is a pleasure to work with, as are all the team - replying promptly and with attention to detail. I would recommend Leaders to any Landlord or tenant.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 25 August 2021 · Leaders St Albans

Agent replied

Hi Kate Stahl, Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I had a really great experience with Leaders, Alex and Ross are very professional. They replying to emails very quickly, they were always happy to help with all my enquires I've had. I was looking for a property to rent with my cat and fortunately I choose Leaders. They did everything to find me a good flat where I can live with my furry friend. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism, Value

Dagmara · 25 August 2021 · Leaders St Albans

Agent replied

Dear Dagmara Walaszczyk, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents St Albans. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I have had an excellent experience with Leaders. Alex has been so helpful and always happy to help with any queries I’ve had. I really feel like she’s had my best interest in mind throughout this whole process and can’t praise her enough for being so cheerful and friendly and making this whole process a lot easier.PositiveResponsiveness

Mya · 25 August 2021 · Leaders St Albans

Agent replied

Hello Mya Sampson Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

I've rented out a property for the last 4 years with Leaders, they have been professional and attentive throughout. Any issues that came up have been dealt with promptly and communications with me have been excellent - clear and timely. No hesitation in recommending them.PositiveResponsiveness, Professionalism

Martin · 25 August 2021 · Leaders St Albans

Agent replied

Hi Martin, thank you for your kind words and this wonderful review! It is great to hear we have been able to provide a professional and attentive service to you. Kind regards Customer Relations Team

5/5

Google

Leaders have been my letting agent for 15 years and have consistently delivered a top quality service, fast, prompt and reliable. The staff have always responded in a friendly, courteous and professional manner. If I need to let my property again I will definitely returnPositiveResponsiveness, Quality, Professionalism

Andrew · 25 August 2021 · Leaders St Albans

Agent replied

Hello Andrew Bray Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

I had a great experience with finding a property to let with Leaders in St Albans. Viewing, contracts, deposit all completed within a couple of hours! Alexandra was super efficient and professional replying to calls and emails instantly and sending out all the documents swiftly. The whole process was smooth and professional. I would certainly recommend Leaders to anyone moving to St Albans.PositiveResponsiveness, Professionalism

Christiana · 25 August 2021 · Leaders St Albans

Agent replied

Dear Christiana Amos, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents St Albans. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Leaders has been extremely helpful during our rental property search. I can't thank Alex enough for how prompt she is at replying to emails, her suggestions of what might suit us, and arranging viewings as quickly as she could. Not to mention how friendly and welcoming she was at the viewing of property. Really felt that we had someone on our side who genuinely wanted us to find somewhere. And we have! Would definitely recommend using Leaders, St Albans if you're looking to move to Hertfordshire.PositiveResponsiveness, Professionalism

Eleanor · 25 August 2021 · Leaders St Albans

Agent replied

Dear Eleanor Mein! Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I would like to say a big thank you to Rob, Dom and Eden, for all their recent and ongoing assistance. An excellent team 5*PositiveProfessionalism

Tania · 25 August 2021 · Leaders Sevenoaks

Agent replied

Hi Tania Macdonell, Thank you for the great review of our Leaders Estate Agents Sevenoaks team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Dominic was extremely helpful, professional and pleasant to deal with. He is an asset to Leaders.PositiveResponsiveness, Professionalism

Sarah · 25 August 2021 · Leaders Sevenoaks

Agent replied

Hi there, your wonderful feedback and rating mean a lot to us. Thank you for your kind words about the professional service you received from Dominic at our Sevenoaks branch of Leaders. Kind regards Customer Relations Team

5/5

Google

Eden was very professional throughout the whole process, she is a real asset to the team she was always helping out when we had issue. Thank you againPositiveResponsiveness, Professionalism

Dan · 25 August 2021 · Leaders Sevenoaks

Agent replied

Hello Dan Farmer Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

I used Leaders when looking for a flat in Sevenoaks and they were great. Specifically, I spoke to Dom who was very helpful and knowledgeable .PositiveResponsiveness, Professionalism

Ed · 25 August 2021 · Leaders Sevenoaks

Agent replied

Hello Ed Fothergill Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

We just moved into our property within a month of viewing and felt like Leaders had our back from day 1! From the endless amounts of questions down to picking up the keys they provided great service with a friendly approach to customer service.PositiveResponsiveness, Quality, Professionalism, Value

Holly · 25 August 2021 · Leaders Sevenoaks

Agent replied

Hi Holly Elkington, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Sevenoaks. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Dom Williamson from Sevenoaks branch made our rental move pretty easy and seamless. He went out of the way to meet us for a rental viewing in 15 mins of asking and also volunteered to hand over the home keys as per our need/ convenience! Dom has been super responsive throughout the tenancy process and has listened attentively and replied to all our questions professionally and in a timely manner. Thanks Dom, appreciate all the help in getting us started quickly!PositiveResponsiveness, Professionalism

A · 25 August 2021 · Leaders Sevenoaks

Agent replied

Dear A Sri, Thank you for the great review of our Leaders Estate Agents Sevenoaks team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

I had a great experience working with Leaders. From organising a viewing, to putting in an offer, and finally getting the keys, letting a home was a seamless experience. Rob and Dominic were both extremely communicative and helpful so we felt like we were in very capable hands throughout the entire process.PositiveQuality

Clara · 25 August 2021 · Leaders Sevenoaks

Agent replied

Hi Clara Emanuel, Thank you for the great review of our Leaders Estate Agents Sevenoaks team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

I’ve rented through numerous agencies in the past and Leaders have definitely earned a spot up the top of the list! Great service and friendly, professional team. Sian was an angel in sorting me out with my new home and her communication was absolutely on point. Very happy to have gone through Leaders on this one! 5 stars + 1 extra for SianPositiveResponsiveness, Quality, Professionalism

Kris · 24 August 2021 · Leaders Worthing

Agent replied

Dear Kris Janowski, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Having had Leaders look after my property for many years, I have always been impressed by their thoughtful caring attitude towards my needs. In particular I would.like to mention Liam Percival, my Property Manager, at Worthing, who does everything possible to help me when I need it and for this I am most grateful. . Liam is an asset to your business.PositiveResponsiveness, Professionalism

Gill · 24 August 2021 · Leaders Worthing

Agent replied

Hi Gill Strong, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I am a tenant with Leaders. I reported a maintenance issue, and it was dealt with quickly & proffessionally. Deborah, my property maintenance manager, is just so helpful, nothing is too much trouble. Deborah makes sure that any problems I may have are quickly fixed. I have recieved a 1st class and friendly service. Deborah is a credit to Leaders. Thank you for being so fab! Steve was the contractor sent to fix my issue, and not only is he just one of the loveliest people you will meet, but he is exceptionally good at his job and fixes almost anything! Proffessional and tidy in his work too. Such a lovely service from Leaders Maintenance team, thank you!PositiveResponsiveness, Professionalism

Catherine · 24 August 2021 · Leaders Worthing

Agent replied

Hi Catherine Yasan, we will pass on your lovely comments to Deborah, we are very happy to have provided you with such a positive experience! Neil, Hollie and Team Worthing

5/5

Google

We had a very good experience with Leaders in Worthing. Dan Radbourne and the team were so helpful and friendly with fast responses to any questions making our move stress free. I would highly recommend them to anyone needing an Estate Agent in this area .PositiveProfessionalism

NINA · 24 August 2021 · Leaders Worthing

Agent replied

Dear Nina Dunne, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

From a tenant side couldn't be more satisfied with the service that Leader's Worthing has provided through out our tenancy. Every time we've had an issue is been dealt with in no time. Just recently we had an issue and contacted Liam, just to be amazed 2 days later the issue was dealt with, considering the current situation we are facing. Once again excellent service from Leaders Worthing.PositiveResponsiveness, Professionalism

Stefan · 24 August 2021 · Leaders Worthing

Agent replied

Hi Stefan Mistreanu, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Liam was very good during my time at a rented property in Worthing, He always made the greatest of efforts and was very understanding and compassionate about situations. All of the other agents that I had dealings with at Leaders Worthing were always very polite and professional at all times. I would definitely use again if I needed to be back in that area.PositiveQuality, Professionalism

Robert · 24 August 2021 · Leaders Worthing

Agent replied

Robert Burke, thanks for your praise and kind comments about Liam and our team. We hope we can help again in the future!

5/5

Google

Molly and Joe have been fantastic, always responding quickly and keeping me regularly updated. I can’t praise Molly enough for her professionalism when dealing with my buyer. There were some challenging times during the sale process but her determination and perseverance brought the sale to a satisfactory conclusion. I’d be happy to recommend the Leaders Sales Team to anyone considering selling a property.PositiveResponsiveness, Quality, Professionalism, Value

Kate · 24 August 2021 · Leaders Worthing

Agent replied

Hi Kate White, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Leaders and its branches won awards at EA Masters in one year, most recently 2022.

Source: EA Masters winners lists, as published, linked by year.

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Questions about Leaders

Which Leaders office has the most reviews?

London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.

Where are the Leaders offices?

The 20 Leaders offices, by town:

Has Leaders won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.

Reviews may appear on more than one platform.

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