Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSince moving in to our rented property in January we have been speaking a lot with Karen in the Worthing office and she has been very supportive and helpful. Whenever we need to raise something with her, she keeps us updated on the progress while working with our landlord on a resolution.
Dear Elin Olsson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have only been using Leaders for a few months. They found a tenant for me very quickly and organised every aspect efficiently. I feel very confident allowing them to manage my property into the future.
Dear John, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleTom has been absolutely amazing in supporting us purchasing our first property. He always kept us in the loop and checked in on us, in a very timely manner. He’s been lovely to deal with from start to finish 😊 …
Dear David & Emelia, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe spoke to very many estate agents in Worthing-but Leaders have been by far the best - human, pragmatic , helpful and proactive in helping us in our search . A star amongst a very strong team is Andre Syred who went the extra mile to help us . Cannot recommend them enough
Dear John, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had a complicated situation having just arrived back in the UK after 8 years living overseas. Susie was super helpful in making it easier for us to rent and overcome all the red tape. She was very easy to deal with, approachable, and always quick to respond. Many many thanks!
Thanks so much for your review, Susie is very grateful for you taking the time to leave a review. We look forward to getting you moved in. Thanks, Neil
5/5
GoogleVery good service, very helpful and quick. For 4 years I rented my firs flat with Leaders and I feel lucky that I have been dealing with Deborah. She is very polite, extremely professional, She finds solutions just like that and without any hesitation. Deborah is the best Agency Manager. I'd like to find the words to say tank You. Kind regards Marek
Dear Skoczek Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders in Worthing have been superb in renting my new flat. I had no issues throughout the whole process. Susie and Chelsea in particular were absolutely brilliant - open, honest and friendly and a pleasure to talk to, they felt more like friends. The welcome pack was a lovely bonus on top. Thanks to everyone in the office for making the move so easy!
Dear Nick, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
FacebookToday is Random act of Kindness Day! We can never have enough kindness in the world and it doesn't have to cost the a lot. Why not do something today that makes a stranger or friend smile. You could pay for someone's coffee, give out a bunch of flowers or simply tell someone they look nice. You never know the sort of day someone is having, a small kind gesture could go a long way! No matter how big or small, lets pledge to brighten someone's day today with a little bit of kindness and positivity!Kindness; it costs nothing... is never wasted... Have you ever experienced a random act of kindness? Let us know in the comments.#kind #kindness #stranger #randomactofkindnessday #randomactofkindness #smile #happy #bekind
5/5
GoogleLeaders have always offered us excellent service. Sarah Cawley in particular is extremely efficient, knowledgeable and professional. I can thoroughly recommend Sarah and the team in Chichester.
Hi Jude, thank you for taking the time to leave us a review following your experience with the team at Chichester. We're really pleased that the team have been able to achieve such a high star rating. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleBig shout out to Leaders for their consistent professional service and for their amazing team who offer exceptional customer experience answering requests in a timely manner. I am fortunate to have Larissa Tilley as my Property Manager. Larissa is always responsive, polite and courteous. I highly recommend Leaders for their Sales and Property Management Services.PositiveResponsiveness, Professionalism
Dear Fiona Thank you for the great review of our Leaders Estate Agents Weybridge team and especially the service you have received from Larissa. It’s fantastic to hear that we could provide you with a great service that you were happy with. Kind regards Customer Care Team
5/5
GoogleWe just moved into our new flat with the support of James from Leaders, and everything has been great. James is super nice, professional and responsive, and he helped us sorting out everything in time for our move in date. He supported us in our requests and we couldn't hoped for more! Thanks James and the leaders team!PositiveResponsiveness, Quality, Professionalism
Hi Giulia Castellani, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Forest Hill branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleBrilliant. I deal with Karen from the Worthing branch. She's excellent - always very helpful and gets back to me quickly with queries and is super friendly too. Makes the whole process of renting and moving much less painful. Thanks KarenPositiveResponsiveness, Quality, Professionalism
Dear Darren Milton, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
1/5
GoogleRating only, no written review.
Dear Howick Golf Tutorials Funny Alternatives, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
1/5
GoogleRating only, no written review.
Dear Mia Lumakin, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleLeaders have managed our rental property for many years. Sarah has responded quickly to any problems with the property.PositiveResponsiveness, Professionalism
Dear, Carol Fletcher, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleLeaders in St Albans are a professional and proficient residential property group with whom I have worked, and in whom I've had confidence, for over 19 years. Their considerations and support to both landlords and tenants are second to none. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Dear Andrew Bendefy, Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GooglePrompt response with professional recommendation
Hi, Stephanie Sin! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleReally had great service from Chris in the sale of my late uncle’s house ,would recommend to anyone . Very helpful and friendly ,nothing too much and very patient through a very difficult and stressful sale . Which was badly delayed due to bad solicitor dealing with sale end.Chris was always responsive on phone calls or messages sent to him. Would highly recommend them
Hi Sally Denman, Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleFast friendly service. Will use again. Neil and Andre always very helpful and quick to respond. From marketing the property to tenant moving in was two weeks - Well Done!PositiveValue
Dear Ian, Thanks for taking the time to leave us a great review, we appreciate your feedback. It was lovely to hear we were able to meet your expectations and provide a professional service you were happy with. Kind regards Customer Care Team
5/5
GoogleFirst class very helpful and professional.
Dear Eric, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe team at Leaders in Chichester have been amazing, in particular Chris who helped find me a suitable place to rent. He was so helpful and so responsive via email and telephone with all queries I had. I really would recommend the team at a Chichester, the service so far has been brilliant and very professional!
Dear Hattie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThey're very helpful and supportive. I was shifting from UAE to London, So even though i was not available here they've done a much appreciated job to support me in my shifting. Myha was the agent, she was very helpful and responsive.
5/5
Googlejust wanted to say thank you to mollie davey, she is amazing at her job and always gets my issues sorted quickly and with out any hesitation. very reliable always lovely to talk to. cant thank her enough..
Dear Zoe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI rang up just for a quick enquiry and spoke to a girl called Mollie who was really helpful and professional. Will definitely be using them again. Thank you!
Dear Olivia, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
