Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,589 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,589 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleProfessional and knowledgeable staff. Their letting process is clear and with proper guidance. Recommended.
Dear Solon, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI have dealt with Leaders in Bromley and in particular their letting agent Fiona Minnett and property manager Toni Hartwell for many years. I find them to be professional, efficient and extremely helpful. I would not hesitate to recommend the whoe team at this office.
Dear Peter, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have a very pleasant experience with leaders Bromley. . Will Melhuish is a very professional and helpful gentleman. He helped me in every possible way to get me a tenancy agreement for my new home. I will strongly recommend them.
Dear Faisal Shehzad, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently let my first ever property through Leaders and I cannot recommend them highly enough. I was so impressed with the whole procedure from start to finish and how knowledgeable the staff are at Bromley. The Lettings Manager Fiona Minnett made me feel ease at my valuation and was always on hand to answer any questions which I had throughout the process.
Dear Charlotte East, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have used the the letting services of Leaders Bromley for about 10 years now and have always dealt with Fiona Minnett the Lettings Manager. I have found Fiona to be highly professional, commercial and trustworthy both in the sound advice she provides and the high quality of the tenants she has always secured. Fiona has an in-depth knowledge of the market, provides excellent customer service and always has her clients interests at heart. For those reasons I would have no hesitation in recommending Fiona to those seeking the type of service I describe.
Dear Phil, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Jesse Russo, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Stefanica Iliescu, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
4/5
GoogleRating only, no written review.
Dear Adie Knock, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Ruelle De La Cruz! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleExcellent service Friendly staff
Dear Josh Rowe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFriendly staff and accomodating with all of my requests
Thanks Valentin, hope you are enjoying the new place! Neil
5/5
GoogleVery helpful and kind staff. Fast and flexible administration of paperworks.
Dear M Sz, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to André our move and search for a property was quick easy and stress free. Thanks
Dear George, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat agency and brilliant, professional staff - particularly Andre who went out of his way to assist me.
Hi Nicholas, thanks so much for leaving such a great review we are very grateful. We hope you are enjoying your new pad! Thanks, Neil
5/5
GoogleChelsea and the team at leaders were excellent in assisting with my most recent move, very friendly and professional service.
Dear Robbie Scott, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders handled our move really well - especially as we were in a bit of a rush. Very efficient and very friendly service overall.
Dear Alex, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleOutstanding service throughout, especially when things out of their control delayed progress. Andre was quick to reply to any email, question or request which gave such peace of mind! Thank you guys
Dear Ben, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe recieved an amazing service from leaders when moving into our new property! Everyone in the branch was extremely friendly and helpful!
Hi India, Thank you so much for your review, we hope you are now both settled into your new flat! Take care we and we will maybe see you soon. Neil, Hollie and the Worthing team.
5/5
GoogleDeborah Greet has been exceptional at looking after me for 7 years as a lettings manager, I have confidence in her and she is always efficient. Thank you Deborah.
Dear Jesse, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLiam is very helpful, professional and always willing to go the extra mile to solve any problems that come up. He is a credit to the Leaders Worthing team and I would highly recommend him as a property manager.
Hi John, we really appreciate your feedback and taking the time to leave Liam such a lovely review. Many Thanks Hollie, Neil and the Worthing Team
5/5
GoogleKaren Gymer has been the property manager on the flat I rented for the last few years and I have always found her responsive, friendly, helpful and professional. An asset to the Worthing team.
Dear Jodie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAndre, Susie and Neil were very helpful. Answered all of my questions quickly and their advice was sound. I will continue to use them for our lettings as they have much improved over the last couple of years.
Hi Karen, Thanks so much for your review and kind words, we are so glad you are happy with the service and advice we provide you and look forward to doing more business with you in the coming years, have a great weekend. Kind Regards, Neil S.
4/5
GoogleI have dealt with Susie in Worthing for a number of years and she has always found me great tenants and is always able to deal with any queries quickly. I would definitely recommend Susie and Leaders.
Thanks for the review. If you can provide me some feedback on how we can make it a 5 star experience next time send me an email to nsimmons@leaders.co.uk thanks again, Neil
5/5
GoogleI've been dealing with the lettings team and found them polite, professional and efficient with the right amount of helpfulness and personality thrown in. They listened to my requirement and when the right property came up, in a matter of days I might add, they got me the through the door and ultimately a really nice home. Great job!
Hi Richard, thanks for the great review, we look forward to getting you moved into your new place ready for Christmas! Neil
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
