King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

★★★★★ 1/5

Google

Normally I review only very disappointing experiences and unfortunately, I found this, being one of those. So, couple of weeks ago I called this agency as I was interested in a flat in Bognor Regis and I wanted to know more and possibly see it.. Not even the time for any questions I’ve been passed to their mortgage advisor to have being asked a considerable amount of personal and financial information. I was so surprised by all this rushing that I begun to be worried about my personal data, so I sent a further email to this “advisor” to make clear I did not authorise any check on my credit history, in order to maintain my credit rate regardless whether or not a credit check was actually carried out - As a first time buyer and new to this I didn’t know at which stage these checks are carried out - and however, this is not the point. It should be noted that few days later I was in contact with another very popular firm for another flat I was interested in, they kindly gave me all the information I needed about the flat, and ONLY AFTER, they proposed me, to speak with their mortgage advisor in order to see if I was eligible to get a mortgage. Not even 24 hour later they get back to me taking the time to explain that as my payslips, unfortunately, have some furlough periods in between I wasn’t eligible for a mortgage this time, but that they would have been very happy to review my application in “better times” (no furlough on payslips) etc. Ohh.. and no need to say that the first estate agent (the mortgage advisor) did not even bother to replay my email regarding my concerns so, as I assume they don't read emails, I though to express here my disappointing experience. Of course, now I know what service to look at and trust when “better times” will come or who to recommend as I will be sure I will deal with people who CARE to give all the information I need and addressing any concerns.

Christian · 16 April 2021 · King & Chasemore Bognor Regis (18 Station Road)

★★★★★ 5/5

Google

Bruno and Emma were very friendly and helpful.

Caroline · 16 April 2021 · King & Chasemore Steyning

★★★★★ 5/5

Google

Bruno and his team were very responsive and helpful throughout the whole process. I would highly recommend King and Chasemore and will use them again in the future.

James · 16 April 2021 · King & Chasemore Steyning

★★★★★ 5/5

Google

Bruno and team went 'the extra mile' to enable the completion of a complicated chain of sales. I don't think it would have all gone through if we had relied on some of the other estate agents.. Well done everyone

Sue · 16 April 2021 · King & Chasemore Steyning

★★★★★ 5/5

Google

Bruno and his team provided an excellent service. Very proactive with the whole sale of my house and I felt fully supported throughout! I highly recommend.

Joanne · 16 April 2021 · King & Chasemore Steyning

★★★★★ 5/5

Google

Bruno and his team have been brilliant throughout as has our solicitor at Countrywide who I would thoroughly recommend. Bruno has gone above and beyond to secure the sale of our property in Shoreham by Sea and our new purchase.

Wendy · 16 April 2021 · King & Chasemore Steyning

★★★★★ 5/5

Google

We might be in a Covid lockdown but I was so lucky with the service I received. Bruno Sandilands and Tim Benge at King and Chasemore Steyning sold our house efficiently. I had a great experience with Beth Hinton in their Mortgage Services and the conveyancers, Hannah Drake and Leanne Williams, at Countrywide Conveyancing completed the package. Having everything under one umbrella made everything so smooth and helped keep communication lines open so that the whole process was delivered within minimal stress to me. Thank you all so much! You are an amazing team and I would highly recommend you to anyone.

Mandy · 16 April 2021 · King & Chasemore Steyning

★★★★★ 5/5

Google

Well done Bruno, Tim and the team. Other agents had tried and failed to sell our house but Bruno was true to his word and found us a buyer. We ended up using both the mortage and conveyancing service as well and the whole process has run really smoothly with Bruno staying in constant contact both with us and our buyers and in fact the whole chain. I obviously would very happily recommend King & Chasmore to anyone looking to buy or sell locally.

Stephen · 16 April 2021 · King & Chasemore Steyning

★★★★★ 5/5

Google

Rating only, no written review.

Franck · 12 November 2020 · King & Chasemore Midhurst Sales

★★★★★ 5/5

Google

A very helpful and nice personnel.

Magdalena · 12 November 2020 · King & Chasemore Midhurst Sales

★★★★★ 5/5

Google

Andy and Robyn were very knowledgable and efficient. Ensured the process to rent ran smoothly. Great team and friendly.

Zara · 12 November 2020 · King & Chasemore Midhurst Sales

★★★★★ 5/5

Google

Andy & Robyn have been dealing with a let for my mother, who is relocating from Cornwall. They have been absolutely fantastic, extremely professional and really helpful. I would definitely recommend using King & Chasemore in Midhurst, they are the best!

MGM · 12 November 2020 · King & Chasemore Midhurst Sales

★★★★★ 5/5

Google

Rating only, no written review.

Chris · 26 October 2020 · King & Chasemore Hove Sales

★★★★★ 1/5

Google

Shambles, don't care about the safety of their tenants whatsoever. Won't be doing business through them.NegativeResponsiveness, Quality, Professionalism

Guanlan · 26 October 2020 · King & Chasemore Hove Sales

★★★★★ 5/5

Google

Excellent experience with this letting agency. Great service, no issues, very fast turn around on my flat rental - best letting agent I have used.PositiveResponsiveness, Quality, Professionalism, Value

Jamie · 26 October 2020 · King & Chasemore Hove Sales

★★★★★ 5/5

Google

The sale of our flat completed last Friday. It's the end of our 20 year association with Brighton and our 12 year association with Tingleys, then King and Chasemore/Countrywide. Thank you all for your support and friendship over that time. You made living in France and owning a rental property in Brighton a much more pleasurable experience than when we still lived in the UK and managed it ourselves.PositiveProfessionalism

Peter · 26 October 2020 · King & Chasemore Hove Sales

★★★★★ 1/5

Google

The agency in hove, were lovely Hannah was brill thoughout our time. However countrywide as a company have been truly terrible. They didn't return my deposit after 2 months "as it hadnt been changed over." They claimed that we had paid late and this effected a mortgage application, when it was a "mistake" there end. Of course, no apology. Customer service from the accounts team again was awful, I rang everyday for a week without any response. The actual estate agents where lovely but I just couldn't recommend countrywide to anyone.NegativeResponsiveness, Quality, Professionalism

Chris · 26 October 2020 · King & Chasemore Hove Sales

★★★★★ 5/5

Google

My foray into being a tenant for the first time was interesting! I walked around Hove and spoke to 11 lettings agents, of them - Kate at King & Chasemore was by far the most helpful, friendly and genuinely made me feel she had time to talk to me. I returned from my travels a month later and went straight back to her, she found me the most fabulous basement flat in Hove and the rest is history! I highly recommend King & Chasemore in Hove; Kate, Hannah and Zoe have all been quick to respond to my queries, helpful with advice and have a good sense of humour when it is needed. Thank you to the whole team, I am genuinely grateful for your help.

Kendra · 26 October 2020 · King & Chasemore Hove Sales

★★★★★ 5/5

Google

Keith mitten and chris made our dream come true ,we went after a house they were selling and they made sure we sold ours and got the one we wanted , it was always my dream to have chickens and grow vegetables they made sure I got my dream , they are both top class gentlemen , you cant go wrong letting them sell your house for you they will look after you till the endPositiveQuality

Cheryl · 25 October 2020 · King & Chasemore Chichester (57 North Street)

★★★★★ 4/5

Google

Good Agents but everytime I emailed to report a problem with the property, staff had changed and emails were going into a black hole. But on the whole they were very good.

Sara · 25 October 2020 · King & Chasemore Chichester (57 North Street)

★★★★★ 1/5

Google

Unbelievably poor service, I’m sure they will try and sweep it under the carpet but they know how poor they’ve been. If they want to deny wrong doing that is fine, I have everything documented from dates/times and I am currently contacting head office to inform them of our experience of the Chichester branch.

SLBK · 25 October 2020 · King & Chasemore Chichester (57 North Street)

★★★★★ 5/5

Google

Rating only, no written review.

John · 25 October 2020 · King & Chasemore Worthing Sales

★★★★★ 5/5

Google

Rating only, no written review.

Mohamed · 25 October 2020 · King & Chasemore Worthing Sales

★★★★★ 4/5

Google

Friendly and helpful in finding me the right property and answering my questions.PositiveQuality, Professionalism

Jack · 25 October 2020 · King & Chasemore Worthing Sales