Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,589 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,589 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,534

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every King & Chasemore office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Bruno and his team are absolutely brilliant. Great communication, really respectful and professional at all times. I can't recommend them enough. As someone who is always quite cautious and relatively new to house buying and selling, the team have been patient and considerate. Always willing to work around us and our busy lives, I would never use a different agent now. Julian Man, the mortgage advisor is wonderful. Kind and patient and a clear expert in his field. I am so impressed with the service I have got from them all. Thank you Bruno, Julian and the Team for everything.

Lucy · 18 May 2024 · King & Chasemore Steyning

Agent replied · 16 June 2024

Thank you for leaving us your superb 5* review and recommendation Lucy MacDonald. Best wishes, Lucy, Customer Relations.

5/5

Google

Dan, Jack and Flo delivered a quality of service that was first class. They also put me at my ease regarding the whole process.

Peter · 27 April 2024 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Thank you for your glowing 5* review Peter Macklin. Kind regards, Lucy, Customer Relations.

5/5

Google

Jack from the Worthing branch was really helpful and knowledgeable on the property. He was very friendly and conversational. Would recommend this letting agency

Jed · 27 April 2024 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation Jed Trice. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Aaron · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you! :)

5/5

Google

Rating only, no written review.

Dani · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you Dani!

5/5

Google

Rating only, no written review.

DANIEL · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you!

5/5

Google

Thank you very much Chloe for facilitating the journey to my new house ʘ⁠‿⁠ʘ

Daniel · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you Daniel or such kind comments and your 5* review! - Best wishes, Scott @ Customer Care

5/5

Google

Great service, quick and professional communication… thanks!

Kiril · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care

5/5

Google

Absolutely lovely service and they are so kind/helpful Strongly recommend them to ANYONE!!!

Justyna · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care

5/5

Google

Lovely and very helpful staff especially Neil and Nick to help me get my place today

Chuts · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Chuts thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Andy and Becky were so lovely and helpful supporting me finding a home. Would definitely use this company again! Thank you

Laila · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

laila aber thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Google

***NEW BUYERS AND RENTERS PLEASE READ***At first they made feel so welcoming into moving in at chandler close room A BUT pressured me in to writing a good review about them before i even moved in. It was a horrific experience with them. I had mould’s every in my room and my bathroom. I had contacted them about it several times and they told me to keep my windows open and i did but i couldnt leave open 24/7 as around that time it was freezing outside and i should not have to keep open 24/7! I still did as i was told and the moulds was getting worse and worse by then and my health was already affected causing me skin irritation breathing problems and constantly being sick! I had sent them pictures and emails and they told me to CLEAN IT MY SELF! Even after i told them its affecting my health.. they refuse to sort it out. They dont care about anyone! Also i had a leak upstairs and they told its not a leak and its nothing they also sent someone to look at it and they said it was nothing until when i was showering the light exploded and it was full with water… these people do not care all they want is peoples money and dont even treat the tenants right or what they pay for! The only time they wanted to bring people in to paint the mould was the last week of me moving out after begging them to help me and trying to get them to understand my situation for the past year. This company should be shut down!!!! Worst decision i ever made by going with them🤬🤬

Heshna · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Hello Heshna Gokhool, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

I had an exceptional experience with King & Chasemore Crawley, all thanks to Andy and Cloe. They went above and beyond to assist me in finding a rental property that met all my needs. From the moment I reached out, they listened attentively and understood exactly what I was looking for. Andy and Cloe exceeded my expectations in every way possible. Not only were they professional and knowledgeable, but they were also incredibly kind and helpful throughout the entire process. Their dedication and commitment to ensuring I found the perfect property were truly commendable. I cannot recommend King & Chasemore Crawley highly enough. If you're looking for an estate agent that you can trust to prioritize your needs and provide exceptional service, look no further. Andy and Cloe are fantastic representatives of the company, and I am grateful for their assistance.

Eliseo · 26 April 2024 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for your glowing recommendation and 5* review eliseo labozzetta. Kind regards, Lucy, Customer Relations.

5/5

Google

Dan, Jack and Flo delivered a quality of service that was first class. They also put me at my ease regarding the whole process.

Peter · 22 April 2024 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 21 June 2024

Thank you for your glowing 5* review Peter Macklin. Kind regards, Lucy, Customer Relations.

5/5

Google

Jack from the Worthing branch was really helpful and knowledgeable on the property. He was very friendly and conversational. Would recommend this letting agency

Jed · 22 April 2024 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 21 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation Jed Trice. Best wishes, Lucy, Customer Relations.

5/5

Google

Really great service, we dealt with Chloe who was really friendly and made everything simple and stress free. Thank you 😊 …

Lisa · 21 April 2024 · King & Chasemore Brighton

Agent replied · 20 June 2024

Many thanks Lisa Martin for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

5 star service from Laurence Pulford, offering great mortgage advice, would highly recommend!! Thank you as always.

Ben · 21 April 2024 · King & Chasemore Brighton

Agent replied · 20 June 2024

Thank you Ben for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care

5/5

Google

Tamara showed us a couple of houses and was always punctual.she kept in contact but was not intrusive. Once we had decided she guided us through the Scottish system , recommended a solicitor who was lovely. There were a few issues along the way but once Tamara got involved they were usually promptly sorted. I would thoroughly recommend Tamara from Paton + co Berwick. So happy with our new house.

Julia · 17 April 2024 · King & Chasemore Berwick-Upon-Tweed

Agent replied · 27 August 2024

Thank you so much Julia for your kind words. Enjoy your new home

2/5

Google

Rating only, no written review.

Cristina · 16 April 2024 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 17 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Very professional service would highly recommend Nikki and team, I’ve used them twice now wouldnt go anywhere else

Gavin · 16 April 2024 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

The whole team were very friendly and professional throughout the viewings and the purchase.they answered all my questions and if they didn’t have an answer they were quick to find out.The purchase had a few problems along the way but the team kept in contact and we got there in the end.thanks

Stephen · 16 April 2024 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 17 June 2024

Hi Stephen! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.

5/5

Google

Nikki, Gemma & James were professional and personable. I felt confident in the advice they gave me, regarding the sale of my house. If ever I felt overwhelmed or had queries, throughout the process, they were there for me. Nothing was ever too much trouble. I can highly recommend the Team at King & Chasemore, Bognor Regis, branch.

JUNE · 16 April 2024 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 17 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

The whole team are very professional and can answer any questions you may have. As a first time buyer, they offered full support throughout the entire process. Will certainly be going back to them in the future

Brad · 16 April 2024 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 17 June 2024

Thank you for taking the time to leave us this amazing 5* review Brad Smith. Kind regards Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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