5/5
GoogleRating only, no written review.
Agent replied · 11 November 2024
Thank you for leaving us a 5* review Helen!
Trusted Agent profile
King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
Our offices
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
- King & Chasemore Crawley45 High Street, RH10 1BQ551 reviews · 533 on Google (4.9)49 in the last 90 days
- King & Chasemore Brighton49-50 Lewes Road, Brighton, BN2 3HW256 reviews · 238 on Google (4.8)7 in the last 90 days
- King & Chasemore Hove20, Church Road, BN3 2FN249 reviews · 249 on Google (4.7)8 in the last 90 days
- King & Chasemore Hove Sales20 Church Road, Hove, BN3 2FN, BN3 2FN248 reviews · 230 on Google (4.7)9 in the last 90 days
- King & Chasemore Worthing (15 Chapel Road)15 Chapel Road, BN11 1EG224 reviews · 206 on Google (4.7)13 in the last 90 days
- King & Chasemore Worthing Sales15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG208 reviews · 190 on Google (4.7)10 in the last 90 days
- King & Chasemore Saltdean28 Longridge Avenue, BN2 8LJ185 reviews · 167 on Google (4.8)11 in the last 90 days
- King & Chasemore Chichester (57 North Street)57 North Street, Chichester, PO19 1NB149 reviews · 131 on Google (4.6)10 in the last 90 days
- King & Chasemore Chichester Sales57 North Street, Chichester, PO19 1NB, PO19 1NB148 reviews · 130 on Google (4.6)10 in the last 90 days
- King & Chasemore Bognor Regis Sales18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE144 reviews · 89 on Google (4.8)11 in the last 90 days
- King & Chasemore Midhurst SalesWest Street, Midhurst, GU29 9NQ, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore MidhurstWest Street, Midhurst, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore Bognor Regis (18 Station Road)18 Station Road, PO21 1QE108 reviews · 90 on Google (4.8)11 in the last 90 days
- King & Chasemore Steyning29 High Street, Steyning, BN44 3YE90 reviews · 72 on Google (4.8)6 in the last 90 days
- King & Chasemore Berwick-Upon-TweedBerwick-Upon-Tweed, TD15 1TB73 reviews · 55 on Google (4.9)7 in the last 90 days
Latest reviews from every King & Chasemore office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAbsolutely first class service from Brooke and Tony , highly recommended no hesitation in recommending,in your next property move, keep up the excellent work 👍 …
Agent replied · 11 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation Rod. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for leaving us a 5* review Helen!
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Hi Dhara, thank you for your 5-star rating!
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thanks for your 5* review Francisco
5/5
GoogleDefinitley recommend!
Agent replied · 24 August 2024
Thank you for your brilliant 5* review and thank you for your recommendation Danielle. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful nice and friendly staff . Always recommend
Agent replied · 24 August 2024
Hi Shubh Kanani, thank you for your kind words about our staff at King & Chasemore Sales and Letting Agents Crawley. We are delighted to hear that you had a positive experience with us. If you need any further assistance, feel free to reach out.
5/5
GoogleJust love the service . And it was easy to find home and the process is simple ❤️🏡 …
Agent replied · 24 August 2024
Hi Kruyansi, thank you for your kind words! We are delighted to hear that you loved our service and found the home search process simple. If you need any further assistance, feel free to reach out to us. 🏡❤️ - King & Chasemore Sales and Letting Agents Crawley …
5/5
GoogleFriendly & professional. Losing our buyers only made them more determined. Great support from manager with particular mention for our main contact Zoe whom was very supportive & worked hard to completion.
Agent replied · 24 August 2024
Hi Brian, thank you for your kind words and positive feedback about our team, especially Zoe. We are delighted to hear about your experience with us. If you need any further assistance, please feel free to reach out. Kind regards, Lucy, Customer Relations.
5/5
GoogleA big shout out to Neill and Andy (my superheroes in suits yesterday) for going above and beyond for me on the whole process of renting out my home. It is not an easy job to do with demands and requests from both tenants and landlords but they have managed to get things done. Friendly, patient and helpful but direct this whole time. As promised, six stars ⭐️⭐️⭐️⭐️⭐️⭐️! Thanks again Neill, Andy and the team.
Agent replied · 24 August 2024
Hi Priscelle, thank you for your kind words about Neill, Andy, and our team at King & Chasemore Crawley. We are thrilled to hear about your positive experience and are grateful for your feedback. We look forward to assisting you further in the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhat an amazing branch and team to deal with. The whole team and process was seamless, from Sidney at the initial viewing of my new property right up until completion and key handover, the mortgage team and progression teams Always on hand to answer any questions and nothing was ever too much trouble. I was kept up to date throughout the whole process of my property purchase Would highly recommend!
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review and recommendation Garreth! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrooke at King and Chasemore Lettings was extremely helpful, friendly and did as much as she could for me. I hope to deal with this company in the future as the service was outstanding!
Agent replied · 17 June 2024
Thank you for your kind words, Rebecca! We are delighted to hear that Brooke provided you with outstanding service. We look forward to the opportunity to assist you again in the future.
1/5
Trustpilot⚠ King & Chasemore (Brighton & Hove
Review: Beware of King & Chasemore Letting Agency ⚠ King & Chasemore (Brighton & Hove, and clearly with the consent of their national company directors and PSCs) demanded I write a positive review immediately after moving in, which I did under their undue pressure. However, once my positive, albeit uninformed, review was published, their treatment of me deteriorated dramatically. Despite paying my rent three months in advance (£3,300 for a property with no reliable heating and mould issues), I faced constant harassment. This harassment was so severe that it triggered seizure-like convulsions, necessitating medical intervention from the NHS. The NHS, recognizing the severity of the situation, sent a formal warning to King & Chasemore detailing my multiple diagnoses and disabilities, and the medical harm their actions were causing. Despite being fully informed of my medical conditions, disabilities and indigence, King & Chasemore continued their harassment unabated. Over two years, I have never been late with rent, caused any disturbances, and I am still waiting for the new contract that I paid a huge amount of money in ‘fees’ for. Yet, King & Chasemore’s relentless harassment and threats have not only exacerbated my health issues but also severely impacted my family, particularly my 11-year-old daughter. King & Chasemore’s deceptive practices included tricking me into paying unwarranted fees through misleading telephone agreements, only to deny the existence of these agreements in subsequent email communications. These actions not only violate basic ethical standards but also suggest potential legal breaches, given the deliberate deceit involved. Despite government warnings to cease such exploitative behavior, King & Chasemore blatantly disregarded these instructions. They even attempted to sell future rent payments as ‘debt’, further damaging my credit rating. Their assurance that this would not affect my credit was yet another lie. Their actions have had devastating financial, medical, and psychological impacts, causing much damage for me and my family. As a single father with disabilities, I could have better used my time and few resources for my daughter’s well-being instead of fighting against this company’s criminal behavior. I warn other disabled, alone, and financially vulnerable individuals against trusting King & Chasemore. Their exploitative and deceptive practices are not only unethical but may also have serious legal consequences. If you have faced similar issues, please contact me regarding potential legal action against this company. King & Chasemore, your disregard for the law and the well-being of your tenants will not go unchecked. Legal repercussions are inevitable, and I urge others to come forward to hold this company accountable. ⚠
5/5
GoogleLiam and Rebecca were very helpful with all questions and queries would highly recommend using king and Chasemore in the future.
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review and recommendation Mohamed! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHuge thanks to Jess who helped arrange a viewing for me, they were extremely helpful and answered all my questions, very friendly! Thanks! :))
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review Kitty. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrooke at King and Chasemore Lettings was extremely helpful, friendly and did as much as she could for me. I hope to deal with this company in the future as the service was outstanding!
Agent replied · 11 November 2024
Thank you for your kind words, Rebecca! We are delighted to hear that Brooke provided you with outstanding service. We look forward to the opportunity to assist you again in the future.
1/5
TrustpilotNever Again
Absolutely unprofessional services (from a homeowner point of view). Lack of responding to messages (some of which were urgent in my opinion), vague communication with answering questions, and money being taken before things are even completed. This company was great 25 yrs ago but things have definitely changed. Such a shame that they are able to get away with such criminal behavior.
5/5
GoogleGood grasp of local property values and excellent database of potential purchasers. Good communication throughout property sale process.
Agent replied · 16 June 2024
Afternoon John, Thank you very much for your review and testimonial. It was a pleasure to act for you again. I hope you are very happy in your new house. Talk soon. Regards Paddy.
5/5
GoogleI felt professionalism from Becca (Rebecca Lee) and Kleit at Kings and Chasemore the first time I met them and they showed me rentals in Saltdean area in Brighton. We are a small family but our needs are very specific with a 9 year old at home while not stretching too much on finances. Becca really understood this and took care of us properly. Well ✔ done. I wish her and Kleit all the best. K&C you are lucky to have them with you. Best wishes, Chirantan
Agent replied · 20 June 2024
Hi Chirantan, thank you for sharing your positive experience with Becca and Kleit at King & Chasemore Saltdean. We are delighted to hear that they were able to understand and cater to your specific needs effectively. Best wishes to you and your family from all of us here at K&C!
5/5
GoogleLiam and Rebecca were a massive help to helping my partner and I move out. Both quick and efficient and excellent with communicating. We appreciate all of their help! Thanks again!
Agent replied · 20 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey have helped us to find our next flat really quick and the whole process has been stress-free. Jen has been very nice and helpful.
Agent replied · 25 October 2024
Thank you for leaving us your superb 5* review David Pinilla Perez. Best wishes, Lucy, Customer Relations.
5/5
GoogleCouldn't write two reviews but.. Review 2024: Best Estate agents in Brighton & Hove hands down. Been in Brighton renting for 11 years and can truly say they are the best by far, lovely people and quality service in lettings & sales! Rented my last property for 3 years though King and Chasemore in Coastal place. Not had many issues but when something broke they were very pleasant and useful to work with. Review 2021: Excellent experience finding a place to rent through King and Chasemore Hove, staff really friendly and responsive, no time is wasted stressing. Would recommend anyone who is looking to rent or buy to pop in or look online.
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleI have nothing but good words for King & Chasemore. We had the pleasure to work with Jen, who was the most professional, friendly and helpful state agent we have come across. Thank you again!
Agent replied · 25 October 2024
Thank you maria salazar for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would like to thank the work of Jessica of the Letting Team, who has been diligently looking for suitable rental properties for our family. She took the initiative to recommend a number of properties to us and she was very helpful in answering our questions when viewing these properties. Thank again, Jessica.
Agent replied · 25 October 2024
Thank you for sharing your positive experience with Jessica from our Letting Team! We are delighted to hear that she provided excellent service by recommending suitable rental properties and answering all your questions. We will make sure to pass along your kind words to Jessica. Thank you for choosing King & Chasemore Sales and Letting Agents Hove! Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 2021
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
- SilverESTAS 2021: Lettings (Landlords), South East (Sussex)Brighton and Hove
- SilverESTAS 2021: Lettings (Tenants), South East (Surrey & Sussex)Brighton and Hove
- Best in County (2)ESTAS 2021
- East Sussex: Landlords, Tenants, Brighton and Hove
- West Sussex: Tenants, Worthing Sales
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (East Sussex, West Sussex)Brighton and Hove
- BronzeESTAS 2020: Sales, South East (East Sussex, West Sussex)Midhurst Sales
- Best in County (1)ESTAS 2020
- West Sussex: Sales, Midhurst Sales
Source: ESTAS winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about King & Chasemore
Which King & Chasemore office has the most reviews?
Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
Where are the King & Chasemore offices?
The 15 King & Chasemore offices, by town:
- Berwick-Upon-Tweed: Berwick-Upon-Tweed, TD15 1TB
- Bognor Regis (18 Station Road): 18 Station Road, Bognor Regis, PO21 1QE
- Bognor Regis Sales: 18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE
- Brighton: 49-50 Lewes Road, Brighton, BN2 3HW
- Brighton and Hove: 20 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
- Chichester (57 North Street): 57 North Street, Chichester, PO19 1NB
- Chichester Sales: 57 North Street, Chichester, PO19 1NB, PO19 1NB
- Crawley: 45 High Street, Crawley, RH10 1BQ
- Hove: 20, Church Road, Hove, BN3 2FN
- Midhurst: West Street, Midhurst, GU29 9NQ
- Midhurst Sales: West Street, Midhurst, GU29 9NQ, Chichester, GU29 9NQ
- Saltdean: 28 Longridge Avenue, Saltdean, BN2 8LJ
- Steyning: 29 High Street, Steyning, BN44 3YE
- Worthing (15 Chapel Road): 15 Chapel Road, Worthing, BN11 1EG
- Worthing Sales: 15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG
Has King & Chasemore won any awards?
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
