Trusted Agent profile
★★★★★
2,592 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.
2,537
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe whole team were very friendly and professional throughout the viewings and the purchase.they answered all my questions and if they didn’t have an answer they were quick to find out.The purchase had a few problems along the way but the team kept in contact and we got there in the end.thanks
Hi Stephen! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleNikki, Gemma & James were professional and personable. I felt confident in the advice they gave me, regarding the sale of my house. If ever I felt overwhelmed or had queries, throughout the process, they were there for me. Nothing was ever too much trouble. I can highly recommend the Team at King & Chasemore, Bognor Regis, branch.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleThe whole team are very professional and can answer any questions you may have. As a first time buyer, they offered full support throughout the entire process. Will certainly be going back to them in the future
Thank you for taking the time to leave us this amazing 5* review Brad Smith. Kind regards Lucy, Customer Relations.
5/5
GoogleGreat service. Friendly and battled with us until our long chain finally completed.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI’ve been really happy with my treatment from king & Chasemore, especially Bruno, who has kept me updated with everything, , highly recommend this company
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleDuring a long and somewhat difficult conveyancing process Bruno and staff were always as helpful as they could possibly be. They worked extremely hard to get the sale through and I wouldn't hesitate to recommend them to anyone.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery grateful for all of the support from the team at King and Chasemore, they ensured we got the house we wanted at a price we could afford. Particular praise for Bruno for ensuring we could get everything done in time!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI am in the process of buying a flat through King & Chasemore. Over the years I have bought and sold quite a few properties and therefore had dealings with many estate agents. These are the best to date. Eloisa Whyte is the negotiator who has been dealing with me and she has been wonderful, always on time and seemingly having the answers to all my questions with a lovely sunny disposition. I would thoroughly recommend them.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from Bruno Sandilands at King and Chasemore in Steyning. Very thorough and communicative - going above and beyond to keep the flow of information between all parties in a difficult sale. Always calling when he said he would and keeping us updated. Exemplary service - many thanks!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe just want to say a huge thank you to Reece, Ellie and Bruno. We had an awful experience trying to buy a bungalow in Steyning from another local estate agent. Thank fully, it was on with two agents, the other being King and Chasemore. Right from the first phonecall, Reece was just wonderful. The whole team were professional, kind, trustworthy and transparent throughout the whole process. We are extremely grateful for all of their hardwork and support over the past 2 months. An absolute dream team. Thank you Sian and Michael
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Bruno, Ellie and Reese on the sale of our house. Bruno was so supportive during some tricky patches with a very long chain and got us over the line. Excellent service and would recommend.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleI don’t think I’ve ever left a bad review for a business before but I honestly had a terrible experience with this branch. Poor communication both with myself and I later found out with the seller too. Took them over a week to do simple things like informing me of an offer on my property. Took them 2 weeks to get back to the buyer about basic questions. Was spoken to in an awful tone on multiple occasions by a member of the team. Was not told I could keep my property on the market during the offer stage. I felt completely unsupported during my first time sale which ultimately failed due to a lack of trust in the estate agent. Both myself and the buyer have been in touch and have found that we have been lied to on several occasions. All I can say is that they seem nice at face value but as soon as anything doesn’t go their way things change very quickly. Support from the area manager has been better but ultimately I think that they have too much on so things inevitably fall through the cracks.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleAnette at Hove Branch was very helpful, professional and knowledgeable. She really went an extra mile to answer all my questions about renting a property in the area. Overall a very positive experience!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleStephanie Pullen, was very informative when given us advise on looking for a property in the aera, she quickly found us the perfect tenant. I just wanted to say the service we have received has been fantastic from start to finish and the whole team have been amazing with communication throughout the whole process. I will definitely be recommending King and Chasemore Hove.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhen it came to the sale of my property, I wanted to work with a local Estate Agent, where I could get personal, efficient and friendly service. I found that King & Chasemore fully met my requirements and frequently went above and beyond to assist me. I couldn’t have asked for anything more.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you George for your 5* review.
5/5
GoogleAtosa is above
5/5
GoogleAtossa was amazing
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleErin was professional and helpful
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAtosa was lovely and helpful
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleAtosa was great and professional
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was very helpful experience with King& Chasemore letting. Erena helped a lot also
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAtosa was very good service and very friendly
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googleerin was incredibly friendly and very helpful. great experience
Hi Sadie, thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
