5/5
GoogleOlivia is really a star she is so nice and has dealt with all my problems in such a professional manor
Agent replied · 24 October 2024
Thanks for the excellent 5* review Lawrence! Best wishes, Lucy, Customer Relations.
Trusted Agent profile
King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
Our offices
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
- King & Chasemore Crawley45 High Street, RH10 1BQ551 reviews · 533 on Google (4.9)49 in the last 90 days
- King & Chasemore Brighton49-50 Lewes Road, Brighton, BN2 3HW256 reviews · 238 on Google (4.8)7 in the last 90 days
- King & Chasemore Hove20, Church Road, BN3 2FN249 reviews · 249 on Google (4.7)8 in the last 90 days
- King & Chasemore Hove Sales20 Church Road, Hove, BN3 2FN, BN3 2FN248 reviews · 230 on Google (4.7)9 in the last 90 days
- King & Chasemore Worthing (15 Chapel Road)15 Chapel Road, BN11 1EG224 reviews · 206 on Google (4.7)13 in the last 90 days
- King & Chasemore Worthing Sales15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG208 reviews · 190 on Google (4.7)10 in the last 90 days
- King & Chasemore Saltdean28 Longridge Avenue, BN2 8LJ185 reviews · 167 on Google (4.8)11 in the last 90 days
- King & Chasemore Chichester (57 North Street)57 North Street, Chichester, PO19 1NB149 reviews · 131 on Google (4.6)10 in the last 90 days
- King & Chasemore Chichester Sales57 North Street, Chichester, PO19 1NB, PO19 1NB148 reviews · 130 on Google (4.6)10 in the last 90 days
- King & Chasemore Bognor Regis Sales18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE144 reviews · 89 on Google (4.8)11 in the last 90 days
- King & Chasemore Midhurst SalesWest Street, Midhurst, GU29 9NQ, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore MidhurstWest Street, Midhurst, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore Bognor Regis (18 Station Road)18 Station Road, PO21 1QE108 reviews · 90 on Google (4.8)11 in the last 90 days
- King & Chasemore Steyning29 High Street, Steyning, BN44 3YE90 reviews · 72 on Google (4.8)6 in the last 90 days
- King & Chasemore Berwick-Upon-TweedBerwick-Upon-Tweed, TD15 1TB73 reviews · 55 on Google (4.9)7 in the last 90 days
Latest reviews from every King & Chasemore office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThank you kings and Chasemore. Really like my new home.Bless you Olivia, you were soo helpful
Agent replied · 24 October 2024
Many thanks for the fantastic 5* review Hannah. Kind regards, Lucy, Customer Relations.
5/5
GoogleOlivia did an amazing Job helping us secure this place smoothly. Lovely property
Agent replied · 24 October 2024
Many thanks Osa for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend! Connor, Phoebe and Gabriel have been fantastic with helping me find my first home. They made it a very smooth process, they went above and beyond for me, The best experience out of the agents I have dealt with during this process.
5/5
GoogleIt’s was very helpful and also helpful, always kind and supportive staff,thank you so much for your support.
Agent replied · 24 October 2024
Many thanks Olga for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleNOBODY DOES IT BETTER I am 76 years old and after 10 years of renting, effectively paying for the purchase of the property I rented - and never once missing a payment, and keeping the flat in a good clean condition, my landlady served me with a Section 21 ‘no fault eviction’ notice and gave me a month to find alternative accommodation. To add insult to injury, during my ten-year tenure my state pension increased by 17.5% but my rent increased by almost 40% over the same period. To solve my dilemma of imminent eviction, having approached several estate agents and letting agencies without any joy, I approached King and Chasemore and explained my dilemma. What a sea-change. Not only did Jack the viewing agent pull out all of the stops to find me a comfortable dwelling that fit within my budget, he went the extra mile to locate a beautifully decorated property with deep-pile fully fitted carpets throughout that also benefits from central heating and a modern fully-fitted kitchen and bathroom. It didn’t stop there! King and Chasemore offer an insurance arrangement that is unique to them, that does away with having to provide a large sum of ‘dead’ money as a ‘security deposit’, which depreciates in net worth over time as the cost of living rises. As you can imagine, being on pension, only having to pay a small yearly insurance premium has made a HUGE positive difference to my finances. King and Chasemore’s commitment to exceptional customer care again shone through when I moved in. I sought permission to hang several framed art prints and hang my flat-screen TV on the wall above the fireplace to make my flat homely. The receptionist contacted the landlady there and then, and less than 24 hours later I was given the go ahead to hang my pictures and mount my TV using the correct manufacturers wall mounting bracket. It does not get better than that. All the way through my perilous journey the management and staff of King and Chasemore not only act in a highly professional manner, they have been the essence of kindness to me in my hour of need. If you have need to move into rented accommodation, you will NOT find a better company to take care of you and help you to locate a property that suits your needs and budget. FIVE STARS
Agent replied · 24 October 2024
Thank you so much for your heartfelt review William. We're delighted to hear that Jack and the team were able to assist you in finding a comfortable new home and that our services have made a positive impact on your situation. Your kind words mean a lot to us, and we're here to help whenever you need. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for leaving us a 5* review Erin!
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for leaving us a 5* review Andrew!
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you so much for your 5* review Junaid.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for leaving us a 5* review Paul!
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Many thanks for your 5* review.
5/5
GoogleGreat Team !
Agent replied · 24 October 2024
Thanks Taha for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBecca was incrdible, I couldnt have asked for someone more helpful.
Agent replied · 24 October 2024
Thanks for leaving us a great 5* review Arran. Best wishes, Lucy, Customer Relations.
1/5
GoogleLack of communication and when you go to the shop because they don’t answer the phone 📞 feel like there sniggering at you, …
Agent replied · 24 October 2024
Hello Tracey, I'm very sorry to hear about your experience with our communication. We take your feedback seriously and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can assist you further. Kind regards, Lucy, Customer Relations
5/5
GoogleFantastic Lettings Agent - Highly Recommended! I cannot recommend King and Chasemore, Saltdean enough! From the very first interaction, their team was professional, approachable, and incredibly helpful. They made the entire process of finding and securing a property smooth and stress-free. Every question I had was answered promptly, and they went above and beyond to ensure I was well-informed every step of the way. What stood out most was their personal touch, they genuinely care about matching you with the perfect property and ensuring you feel at home from day one. Their expertise and dedication to providing a top-notch service made all the difference. If you're looking for a reliable, efficient, and friendly lettings agent, look no further. I’m absolutely delighted with the service I received and would not hesitate to use King and Chasemore again. Thank you for making this such a positive experience! Adel M
Agent replied · 24 October 2024
Thank you Adel for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleI can't recommend Jessica at King and Chasemore enough! After having less than positive experiences with several other letting agents, I was pleasantly surprised by the level of support and professionalism I received. Despite my challenges due to my nationality, and race, she went above and beyond to assist me. She was incredibly understanding, and responsive, and genuinely cared about helping me and my family. Her dedication and kindness made a world of difference during what could have been a very stressful process. If you’re looking for a letting agent who is truly committed to helping you, regardless of your background, she is the one to go to. Thank you so much for everything, Jess. Good Luck.
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Luthfun! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you so much for your 5* review Tony!
4/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for taking the time to rate our services and for your brilliant 4* review. We value your feedback and wish you a wonderful day. Kind regards, Lucy, Customer Relations
5/5
GoogleGreat service. All transparent and happy customer service.
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Syed. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt a good experience with them they are all really fantastic and helpful they are fantastic❤️❤️
Agent replied · 23 October 2024
Thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood customer service. I recommend them with a 5-star rating. Give them a try,they are fantastic.
Agent replied · 23 October 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleCloe has been great! Can't wait to move into our new home :)
Agent replied · 23 October 2024
Thank you for your terrific 5* review Victoria. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have Good experience with kingandchasemore and especially Neill pattenden he is very friendly and he sort out everything in one week I am thankful for this and cloe she is very helpful and friendly she help me for everything highly recommended
Agent replied · 23 October 2024
Thank you Ali for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a clear, seamless, prompt and satisfying experience with the team that handled my renting transaction. I will say that this is my first time of receiving a welcome box from an estate agent😊 ,please keep the good work up. …
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review Chisom! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 2021
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
- SilverESTAS 2021: Lettings (Landlords), South East (Sussex)Brighton and Hove
- SilverESTAS 2021: Lettings (Tenants), South East (Surrey & Sussex)Brighton and Hove
- Best in County (2)ESTAS 2021
- East Sussex: Landlords, Tenants, Brighton and Hove
- West Sussex: Tenants, Worthing Sales
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (East Sussex, West Sussex)Brighton and Hove
- BronzeESTAS 2020: Sales, South East (East Sussex, West Sussex)Midhurst Sales
- Best in County (1)ESTAS 2020
- West Sussex: Sales, Midhurst Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about King & Chasemore
Which King & Chasemore office has the most reviews?
Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
Where are the King & Chasemore offices?
The 15 King & Chasemore offices, by town:
- Berwick-Upon-Tweed: Berwick-Upon-Tweed, TD15 1TB
- Bognor Regis (18 Station Road): 18 Station Road, Bognor Regis, PO21 1QE
- Bognor Regis Sales: 18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE
- Brighton: 49-50 Lewes Road, Brighton, BN2 3HW
- Brighton and Hove: 20 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
- Chichester (57 North Street): 57 North Street, Chichester, PO19 1NB
- Chichester Sales: 57 North Street, Chichester, PO19 1NB, PO19 1NB
- Crawley: 45 High Street, Crawley, RH10 1BQ
- Hove: 20, Church Road, Hove, BN3 2FN
- Midhurst: West Street, Midhurst, GU29 9NQ
- Midhurst Sales: West Street, Midhurst, GU29 9NQ, Chichester, GU29 9NQ
- Saltdean: 28 Longridge Avenue, Saltdean, BN2 8LJ
- Steyning: 29 High Street, Steyning, BN44 3YE
- Worthing (15 Chapel Road): 15 Chapel Road, Worthing, BN11 1EG
- Worthing Sales: 15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG
Has King & Chasemore won any awards?
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
