Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWonderful experience with Jessica and the rest of the team, so helpful and welcoming and very responsive to questions and helped us find our perfect flat so quickly!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy fiancée and I dealt with Lauren RH for a viewing recently. If only you we could bring her on all viewings! Genuinely helpful and clearly interested in talking through specifics of our circumstances. It would be great if more agents held themselves as well.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent customer service and very friendly staff. Ellora is a star and thank you so much for all your help and assistance. I will definitely recommend them.
Many thanks Cecil Roberts for the great 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe customer journey with King and Chasemore has been fantastic! From the first moment I made contact, Robin from the Chichester branch has been there every step of the way. Robin is clearly an experienced member of staff who has the perfect balance of keeping good communication without being pushy. I would recommend King and Chasemore to anyone who is looking for effective communication and efficient staff!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have had such an amazing experience finding a property with King and Chasemore, and the agent, Jessica has been so so friendly and kind. From helping us find the perfect flat, to helping us through the review process to now, where we are about to move in!! Thank you so so much to all the team, would definitely recommend them when looking for a property.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant estate agent! so incredibly helpful with every step of the process. Jess & Andy were both amazing with it all, and answered every question we had. It’s our first time doing all of this & they didn’t hesitate to keep us updated & deal with our many questions. We felt very happy with their service & would absolutely recommend them. Cannot thank them enough for making it such a smooth & easy process.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleVery professional Very present to deal with
Thank you Jonny! :)
5/5
GoogleGreat service from Jess Allnutt. Many thanks.
Many thanks Geoff Loader for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJess has been fabulous. Thank you
Many thanks Stephen for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat customer support, quick response and had good viewing with several of my questions answered so thanks to King & Chasemore as well as staff there. Many thanks.
Poplock Paul thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAn all round excellent experience. Jessica was extremely helpful and incredibly professional, making the process as smooth as possible. Can't rate her highly enough.
Thank you David W for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI doth my cap to the team at King and Chasemore, Chichester. They have restored my faith in Lettings Agents and property management. Having previously received superb customer service from an agency in Littlehampton, I have found there to be a lacklustre service from subsequent competitors. Tenants appear to be a nuisance. On one particular viewing through another company recently, I was told to ‘Have a look around’ (yawn), and ‘fill in the form if you’re interested’ (sigh). The agent bordered on the brink of abject boredom when I asked him one or two pertinent questions. These he glibly responded to whilst ushering me towards the door following a tour which lasted approximately three minutes. This behaviour is not a raison d’être of current soaring tenant demand, but a common experience which I have encountered over many years. So it was an extremely pleasant surprise to meet Jessica Allnutt, Senior Lettings Negotiator, at King and Chasemore, Chichester, a breath of fresh air. I was struck by her professionalism. Also her extremely courteous, friendly (and dare I say it), caring attitude. Subsequent revisits to the property, constant communication from me to Jessica and Andrew Mundy (Executive Branch Manager), were all met with the same 'nothing is too much trouble' approach. I am moving in to my new home over the weekend and thoroughly looking forward to it - the help I have received from Jessica and the team is exemplary. If you are looking to rent, I would highly recommend this agent. She goes above and beyond the service offered by her competitors.
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
5/5
GoogleGreat service from the lettings department. Very helpful and informative regarding the current market. Would definitely recommend their services!
Many thanks for your fantastic 5* review and recommendation Chane. I will of course pass on your kind hearted words to our Chinchester branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe service we have received with king and Chasemore has been brilliant! Jess specifically has been so friendly, informative and helpful throughout this process. Some estate agents can be very daunting and unhelpful, especially when looking for your first property! But she has made the process so easy and clear to understand and I can’t recommend them enough.
Thank you for taking the time to leave us this tremendous 5* review and recommendation Lily Mansfield. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional, helpful, knowledgeable and gets all the small details worked out efficiently. A pleasure to work with.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis letting agency is doing excellent work and expeciallly branch manager and other staff are awesome...thank you so much for your effort...May god bless you.. abundantly
Thank you for your brilliant 5* review and thank you for your kind words Shone. Best wishes, Lucy, Customer Relations.
5/5
GoogleCan’t thank Tony enough for his help finding a rental property in such a short period of time. He’s always there at the end of the phone to help with anything. Absolute star.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat an amazing team. This team are truly dedicated to help and support you in any way they can. Tony was a super star and fully understood what was needed in a rental property and helped along the way until a successful rental was secured. Would highly recommend King and Chasemore at Midhurst. Thank you!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleVery helpful and friendly staff
Thank you Daniel!
5/5
GoogleTony & his team were so helpful helping us move & sorting things out with landlords abroad, highly recommended 🙂 …
Many thanks Shelagh for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWonderful experience with Tony and Brooke. They are both great and very efficient, friendly, kind and very helpful. Would highly recommend.👌🫰🏻 …
Thank you for leaving us your superb 5* review and recommendation Nella Ketchell. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrooke and Tony were extremely helpful to me all through the process, from finding the house to moving, I would highly recommend them .
Many thanks Linda for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleTony and Brooke were very helpful and knowledgeable about the properties they had on offer. We found their help made the move less stressful
gerald elliott thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuperb service from Keith from the very start, right through to completion. His highly proactive approach found a buyer before the property even went onto the market, at the top price expected. He kept us fully informed at all times and gave an exceptional experience. I highly recommend.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
