Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,580 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,525

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every King & Chasemore office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Not honest

This agency happily rents furnished student accommodation and misrepresents properties on it's website. Specifically, advertising a property with a furnished double room to my son and charging accordingly. On discovering the room in fact had a single bed their response to him was it could in theory fit a double bed if he wanted to buy one. Perhaps he could put it in, somehow store the landlord's bed for the duration of the tenancy, take the double bed with him when he left etc. This is both deliberate misrepresentation and exploitation of students. Steer clear and don't trust anything they say.

John · 29 June 2025 · King & Chasemore Worthing Sales

5/5

Google

Stephanie and the team were amazing through the whole letting process. Every aspect was clear and super efficient. I would definitely use them again and i also highly recommend them.

Ben · 27 June 2025 · King & Chasemore Hove Sales

Agent replied · 9 August 2025

Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rating only, no written review.

Kwadwo · 26 June 2025 · King & Chasemore Worthing Sales

Agent replied · 8 October 2025

It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.

2/5

Trustpilot

We have rented a 4 bedroom re renovated…

We have rented a 4 bedroom re renovated cottage from them. The way the property was presented and what we got went in a misleading direction. EPC: B / C Last update 2019 This was one of the coldest houses we ever lived! No floor insulation the carpet was on floorboards! Two winters freeze to death! The storage heaters did not performed and the underfloor heating was so expensive £500 pm so unaffordable! Gaps in the patio door lost heat we only could sit in the house with blankets. Reported the patio-door gap from day one nothing was happening until end of second winter. There was a wood burner totally useless just polluting the air and the room was cold as soon the fire stopped. The wood burner totally useless however they insisted to clean it which cost £45. Our chimney man said it has not been cleaned for some years! The landlady said we cleaned it so totally untrustworthy! K&C did not told us that the landlady lives next door with her barking dog! It’s nice to given the choice if I want to live next to a nosey landlady! No pets allowed for us by the way! In the summer the fumes of petrol comes from the A27 it stinks so can’t sit in the garden. There are neighbours burning grass in their garden midweek the smoke was unbearable. In Falmer that’s ok smoke away! We had rats in the attic not just one a nest so pest control came it took two rounds to kill them. The wood lice upstairs was madness they came from everywhere pipes, gaps shower drains or roof in the bed, curtains, walls never seen anything like it! Harmless insects but unpleasant! Check-in report: Agent gave us the key and check in report was left basically do it yourself. The garden front and back was redone by a landscape gardener. I always keep the garden tidy never had any issues or problems with the deposit. This landlady wanted it back as received. She kept £300 from the deposit no clear answer for what messing us about. The front garden is a gravel parking nothing to look at! The two years of living there was a nightmare, financially draining and ripped off! Only one house inspection and that was poor too. Will never use this agency again! Why? Check out process with Countrywide topped it. No wonder they have 90% one star reviews read it! No negation skills no professionalism I am shocked how countrywide can survive as a business👎🏻

Consumer · 25 June 2025 · King & Chasemore Midhurst Sales

5/5

Google

Great! Good service

Raphael · 22 June 2025 · King & Chasemore Worthing Sales

Agent replied · 8 October 2025

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Max was amazing helping me secure a room today. Thanks to you

Shadrack · 16 June 2025 · King & Chasemore Brighton

Agent replied · 16 April 2026

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Max was incredibly efficient and communicative throughout the whole process. Everything was handled smoothly, and you could really see the effort he put in to secure our house as quickly as possible.

Thomas · 16 June 2025 · King & Chasemore Brighton

Agent replied · 16 April 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

First time moving home, chané was so insightful and knowledgeable. She was reassuring especially for first time moving nerves. Thank you for helping our move!

Sarah · 16 June 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 8 October 2025

Thank you for your glowing 5* review Sarah. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Neil and Andy were both amazing during the process from start to finish, made the transaction as smooth as possible. Would absolutely recommend to anyone that wants a quick, easy process with fantastic people.

Jordan · 13 June 2025 · King & Chasemore Crawley

5/5

Google

I have spoken to letting team. They all are so wonderful, genuine, and polite. Excellent telephone manner! Unbelievably lovely. I strongly recommend them. Feel safe with them.

Kaori · 10 June 2025 · King & Chasemore Worthing Sales

Agent replied · 8 September 2025

Thank you so much for your kind words! Our letting team takes great pride in providing exceptional customer service and we are thrilled to hear that you had a wonderful experience. Your safety and satisfaction are our top priorities and we are honoured to have your strong recommendation. Thank you for choosing us! Kind regards, Lucy, Customer Relations.

5/5

Google

Ed - branch manager was so kind and helpful in verifying my elderly parents documents - they are pretty immobile and he couldn’t have been more accommodating when we visited the King and Chasemore office in Midhurst! Thank you!

Madeleine · 8 June 2025 · King & Chasemore Midhurst Sales

Agent replied · 25 July 2025

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

Very helpful through all the process of us buying our home Harry was very helpful

Janice · 6 June 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 8 October 2025

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a fantastic experience with Jen at King & Chasemore Sales and Letting Agents Hove! She recently helped me & my family secure a lovely new home, and I couldn't be more grateful. The whole process was smooth from start to finish, clear communication, quick responses, and genuine care for our needs. She made what could have been a stressful move feel easy and well-organized. A big thank you to the whole team for their professionalism and support. Highly recommended! Thanks

Jabulani · 2 June 2025 · King & Chasemore Hove Sales

Agent replied · 9 August 2025

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

We have sold our home through King and Chasemore (Worthing branch), and have nothing but praise for the way they have helped us through the whole process. Our main contact has been Angel, who has always been positive and enthusiastic, proactively doing her best to find our buyers. We must also mention Daisy and Emily who also have very been extremely helpful whenever we have had queries. Our thanks go to Angel and the team, and hope they go from strength to strength.

Charles · 1 June 2025 · King & Chasemore Worthing Sales

Agent replied · 11 October 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

We have sold our home through King and Chasemore (Worthing branch), and have nothing but praise for the way they have helped us through the whole process. Our main contact has been Angel, who has always been positive and enthusiastic, proactively doing her best to find our buyers. We must also mention Daisy and Emily who also have very been extremely helpful whenever we have had queries. Our thanks go to Angel and the team, and hope they go from strength to strength.

Charles · 30 May 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 11 October 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a fantastic experience with Jen at King & Chasemore Sales and Letting Agents Hove! She recently helped me & my family secure a lovely new home, and I couldn't be more grateful. The whole process was smooth from start to finish, clear communication, quick responses, and genuine care for our needs. She made what could have been a stressful move feel easy and well-organized. A big thank you to the whole team for their professionalism and support. Highly recommended! Thanks

Jabulani · 30 May 2025 · King & Chasemore Hove

Agent replied · 16 April 2026

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

We would like to praise and thank everyone at King & Chasemore for all their help with the sale of our house but the person who stands out in particular is Zoe Grice who did an amazing job! Cannot thank her more for all the time and trouble she took with the sale from start to finish not to mention her patience and kindness. Her attitude and professionalism were exemplary. Thanks also goes to Lou Lou and Sydney who were always there to help. Great Estate Agents and great staff! Wouldn't use anyone else!!

Jacqui · 24 May 2025 · King & Chasemore Crawley

5/5

Google

I have spoken to letting team. They all are so wonderful, genuine, and polite. Excellent telephone manner! Unbelievably lovely. I strongly recommend them. Feel safe with them.

Kaori · 23 May 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 11 October 2026

Thank you so much for your kind words! Our letting team takes great pride in providing exceptional customer service and we are thrilled to hear that you had a wonderful experience. Your safety and satisfaction are our top priorities and we are honoured to have your strong recommendation. Thank you for choosing us! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from the Patons team; immediate, efficient and personal attention, meticulous follow-through. Diverse range of high-profile properties. That said, where Patons score above all other agents, is in the warmth of their interaction with the client. From the first moment of contact, I felt we were in good hands and that the team genuinely wanted to find us a home. Our 'man on the ground, Tom Parker was quite simply superb: friendly, honest, informed, practical and intuitive. In short, dealing with Patons is like dealing with friends.

Jane · 18 May 2025 · King & Chasemore Berwick-Upon-Tweed

Agent replied · 24 August 2025

Dear Mrs Barsby, Thank you very much for such a kind review. It's exactly why we set the business up. Talk soon. Paddy.

5/5

Google

I had a really good experience working with Stephanie Pullen, Lettings Manager and Jennifer McIntyre, Assistant Letting Manager at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.

Andrew · 16 May 2025 · King & Chasemore Hove

Agent replied · 21 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Having difficulty with find a property over the last few months , Adam has help me and my friend find a home so fast and was so helpful with any questions or concerns

Noah · 16 May 2025 · King & Chasemore Brighton

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We had a great experience buying our home through Paddy and his team. We felt so looked after through the whole process and they were always happy to answer any questions we had and we felt they were really on side. I would highly recommend them to anyone looking to either buy or sell their home - you will not be disappointed !

Saffron · 15 May 2025 · King & Chasemore Berwick-Upon-Tweed

Agent replied · 25 May 2025

Hi Saffron, Thank you so much for your kind words. I'm sure you will be very happy, it's a stunning house. Talk soon. Paddy.

5/5

Google

Max’s service was absolutely fantastic from start to finish. Everything was handled quickly, smoothly, and with great professionalism. The whole process was stress-free, and I couldn’t be happier with how things turned out. Thanks again for all your help, highly recommend!

F · 14 May 2025 · King & Chasemore Brighton

Agent replied · 26 May 2025

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Being first time buyers we couldn’t have asked for a better Estate Agents. They were very responsive keeping us updated throughout the process. Angel was really lovely and a great help to us, as were Emily and Daisy. We would 100% use them again in the future.

Holly · 12 May 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 September 2025

Thank you so much for your kind words! We are thrilled to hear that your first home buying experience was a great one with the help of our team. Our goal is to provide exceptional service and make the process as smooth as possible. We look forward to working with you again in the future! Kind regards, Lucy, Customer Relations.

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Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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