Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service by King & Chasemore. Everything all set up for us before our move. Recommended!
Thank you for choosing King & Chasemore for your move! We're thrilled to hear that you had a great experience with our service. Thank you for recommending us, we truly appreciate it! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
5/5
GoogleGreat experience so far renting a property with them. Look forward to moving in shortly!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRating only, no written review.
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleAndy and his team were fantastic at helping me find a new tenant for my rental property, I would highly recommend them. Thanks again Andy great work
Hello Perry, Thank you so much for your wonderful 5* review! We're thrilled to hear that Andy … More
5/5
Google"Exceptional Service and Expertise!" I had the pleasure of working with Neill during my recent property rental …
Thank you for your kind words and for choosing Neill as your real estate agent. We strive to provide exceptional service and expertise to all our clients, and we're so glad that Neill was able to exceed your expectations. We truly value … More
5/5
GoogleRating only, no written review.
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleI recommend them to someone looking for accommodation.
We are thrilled to hear that you would recommend us to others! We pride ourselves on providing exceptional accommodation and look forward to hosting you again in the future. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Googleamazing customer service very friendly
Thank you for your kind words! We strive to provide the best customer service and we're glad to hear that our team was able to make your experience a pleasant one. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
5/5
GoogleHad the most perfect client experience with the team of King and Chasemore!! Their warm hearted nature made me feel at home and ease!!! (^ ^)
Thank you for your kind words! Our team takes pride in providing exceptional client experiences. We're thrilled to hear that you felt at ease and at home with us. We can't wait to welcome you back in the future. Kind regards, Maggie, Customer Relations.
5/5
GoogleNeill was very helpful..very clear information Satisfied with the visit..
Thank you for your feedback! We're thrilled to hear that Neill provided clear and helpful information during your visit. We strive to provide excellent service to all of our customers. We appreciate your business! 😄 #CustomersFirst #SatisfiedCustomers Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleNeil was excellent during the site visit. Was very helpful and clear information provided. I would firmly recommend the agency.
Thank you for your kind words! We are thrilled to hear that Neil provided such excellent service during the site visit and that you would firmly recommend our agency. We strive to provide helpful and clear information to all of our clients. Thank you for choosing us! #excellentcustomerservice #recommendation Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat service, great people.
Thank you so much for your kind words! We strive to provide top-notch service and it means a lot to have your positive feedback. We appreciate your support and loyalty! Kind regards, Maggie, Customer Relations.
5/5
GoogleI had a great experience in the short time that Max supported my husband and me to rent a flat. He was professional and swift, and he positively liaised with the landlord on our behalf. Even though we did not continue, Max was professional and understanding and made positive recommendations. This is definitely an agency I would love to rent from. Thank you for all your help. Your assistance was a breath of fresh air.
Thank you for your kind words! We are delighted to hear that Max provided excellent service during your search for a flat. Our team takes pride in maintaining a professional and efficient process for our clients. We appreciate your recommendation and would be happy to assist you in the future. Thank you again for choosing our agency. #CustomerSatisfaction #Efficiency #Professionalism Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleI viewed a property with max this afternoon. He was really helpful at helping me secure the property and get me ready for move in. Thank you King & Chasemore. I look forward to moving in
Thank you for choosing us at King & Chasemore! We're thrilled that Max was able to assist you in securing your new property and making the move-in process a smooth one. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleIf you’re moving home, you need a Susie Virgo in your corner. I’ve sold two houses and bought one through King & Chasemore, and every time Susie has gone above and beyond. She keeps you updated without you having to ask, spots the details that matter, and makes what could be a stressful process feel easy. Susie isn’t just an estate agent, she’s the person you want guiding you through one of life’s biggest moves.
Thank you so much for your kind words! It was a pleasure assisting you with your home buying and selling process. Our team at King & Chasemore aims to provide exceptional service, and we're glad Susie was able to make it a stress-free experience for you. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe rented our flat through king and Chasemore and they have been amazing, the process has been so quick and easy and they been so helpful especially as this is our first time renting so we are new to it all
We are thrilled to have provided a seamless and efficient rental process for your first experience. Thank you for trusting us to find your perfect flat! #1stTimeRenters #HappyCustomers #KingAndChasemore Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA great team to work with have let my properties with them for a number of years and they always find great tenants
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
GoogleCame in to talk about a rent increase of 16% and no one was in the office, despite the office being unlocked. Were you hiding?
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe rented our flat through king and Chasemore and they have been amazing, the process has been so quick and easy and they been so helpful especially as this is our first time renting so we are new to it all
We are thrilled to have provided a seamless and efficient rental process for your first experience. Thank you for trusting us to find your perfect flat! #1stTimeRenters #HappyCustomers #KingAndChasemore Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAmazing service and special thanks to Rebecca for all the help and smooth running of all processes :)
Thank you for the kind words! We strive to provide exceptional service and Rebecca is a valuable member of our team. We're glad to hear everything went smoothly for you. :) Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleOn the recommendation of family who sold their house through King & Chasemore, Steyning. Bruno Sandilands did a valuation on my property. I was not disappointed, in fact I was really impressed. Bruno was kindly professional, informative and realistic. The whole process was a pleasure thanks to him.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
