5/5
Excellent service. Bob and Doug and the rest of the team have been brilliant throughout our house sale process, they absolutely lowered the stress levels. Thank you all

Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,160 reviews across 12 offices and 5 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,160 reviews on five platforms, rated 4.8 out of 5 overall.
4,354
Reviews on Google
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service. Bob and Doug and the rest of the team have been brilliant throughout our house sale process, they absolutely lowered the stress levels. Thank you all
5/5
The experience of being a 1st time buyer although it has turned into a drawn out process has been a pleasant one, starting with Jack showing me round several locations, and Doug Whybrow keeping me regularly updated with progress reports
5/5
purchased property through intercounty bishops stortford, very professional, from the outset of our purchase we where contacted weekly by Doug who kept us informed and was helpful and proactive and made the whole process far less stressful, we would be happy to use intercounty again
5/5
We have rented our house out with InterCounty for the last 10 years and they have always been very helpful. Our current contact Dimple Johal always responds promptly and has been very helpful with our tenants and any issues arising with the property.
5/5
Been a tenant for more than 2 years at a property managed by Intercounty. Kelly Macavoy is our contact person in case of needing. She’s been so helpful all this time, ready to keep us happy and managed to solve our issues very fast. We are very satisfied about her and the agency.
5/5
Thank you to all at InterCounty Bishops Stortford, to Meg and Bob and especially Doug. We found their service superb from start to finish, with great communication. They made us feel confident about the whole process, which we could not say the same for PurpleBricks prior to this. Thank you again to the Intercounty team and this is another recommendation why "high street" Estate Agents are still the best.
5/5
A massive thank you to Jack for helping us with the purchase of our first home! Jack was very helpful and present throughout the whole process and always happy to go the extra mile even after completion. We had constant support and updates. We would also like to thank Ellen for her time with us!
5/5
I have used Intercounty Bishops Stortford for the past 12 months and i recommend them highly. Dimple Johal is my property manager and she is top of her game, always quick to respond, and manages to fix any issues that i have in a timely fashion. Overall the service is excellent!
5/5
I have looked for a house to buy in Bishops Stortford nearly for a year. I found Intercounty estate agents the most professional and patient. Especially Jack Hills, Megan Izhod, and sales progressor Doug Whybrow were second to none in their help towards nominating the house to buy, put an offer, get offer accepted, and get the completion done. I would not hesitate to recommend them! They do great job!!!
5/5
From start to finish we have had a great service from Intercounty, every member of staff we have dealt with has been helpful, professional and friendly. A big thank you to Doug Whybrow our sales progressor who has been brilliant every step of the way, keeping us informed and managing to get our completion date set for the end of October. Emmet and I appreciate all you've done for us.
5/5
We had a fantastic experience with Intercounty. This is a very professional agency. All staff that we dealt with were polite, friendly, supportive and communicative. We particularly found Harry Mugele and Amy Dedman to be awesome in their dealings with us. Just excellent, and a credit to Intercounty. We also found The other Harry, the new guy, of equal great service.
5/5
Thank you to all the staff at Intercounty for handling the sale of our house. Jack Hill’s you were utterly professional but also kept me sane during the process and Doug Whybrow for keeping us updated all the way along, we barely spoke to our solicitor as Doug did all the chasing up for us. You were amazing and we want to thank you all.
5/5
We have just exchanged on our property sold by intercounty . The service we have receved from them has been excellent from first contact, always keeping us informed. We would particularly like to mention Doug Whybrow who has continually kept us updated and worked very hard to get us to exchange and completion this week, turned out not to be an easy task! He was always available to speak to and had a never made us feel a nuisance . He was our link between our buyers, both solicitors and us which proved invaluable . Thanks Doug , we really appreciate the work you have done for us . Thanks to Jack too who sold our property . Would also like to mention the system in place for letting us know when the property was being viewed , It was very good, also the follow up to viewings. Would not hesitate to recommend the company .
5/5
We have been extremely impressed with…
We have been extremely impressed with Intercounty Bishop’s Stortford, from start to finish. From the first class customer service we received from Meg (when we first walked in last year). This was then followed by excellent service from Helen Mehmet, who worked tirelessly on our behalf by securing our sale and purchase (to which we’re both extremely grateful to her for). We then dealt with Doug Whybrow thereafter, who has been very efficient and professional throughout this process. We are now due to complete on Tuesday. We highly recommend this Estate Agent. They have certainly put any scepticism, that we have had due to past experiences, finally to bed.
Thank you Susan for your review and recommending Intercounty. We hope you will be very happy in your new home.
5/5
A huge thank you to all the staff at…
A huge thank you to all the staff at Intercounty in Sales and Lettings in Saffron Walden and to the Intercounty Conveyancing team too for the professional manner in which they looked after the needs of the letting and sale of my property. I'm really impressed by the professional and considerate treatment I've received throughout the last 10 years and have found every member of the team extremely approachable, good at listening and always quick to respond to any queries. Thank you! I'll be sure to recommend your services to anyone who needs them in the future.Helen Coward
5/5
A very friendly
A very friendly, professional and efficient service so far, as well as being provided with all the information you could ever find useful, when it comes to renting.
5/5
A caring team
Jenny worked with us to help buy our first home. She has been the most helpful, caring and approachable estate agent and has gone above and beyond to make our home buy go as smoothly as possible. I would highly recommend using Jenny and the whole Intercounty team. Thanks again Jenny! The Davison’s
5/5
I have bought a property through…
I have bought a property through Intercounty and the service has been excellent. Doug has been most helpful.
5/5
Very good communication from Bishops Stortford Office
We have just exchanged on our house sold through the Bishops Stortford office. We would like to say a very big thank you to Doug Whybrow throughout the process. He contacted us with regular updates and was always available if we needed to contact him. He constantly worked hard to get our exchange to happen .It makes such a difference to have this personal contact.Thanks again Doug .
5/5
Top notch Saffron Walden office
Excellent service from the Saffron Walden office. Josh and his team have been first rate throughout the sale of our property, quickly resolving any issues with great communication.
5/5
Jenny and the team have been really…
Jenny and the team have been really helpful during the course of the conveyancing process and kept me updated throughout.
5/5
Highly Recommended
I cannot recommend the Great Dunmow team highly enough. Past experience with other estate agents had left with me a fairly low opinion but the Great Dunmow Intercounty team have restored my faith. From start to finish they have been open, professional, friendly and helpful. A truly great team to deal with.
5/5
Excellent agent
Excellent agent, very good communication, all the staff at the Dunmow office are very helpful and friendly, would definitely use them again.
Thank you Becki for your review, it is lovely to hear the team at Intercounty Great Dunmow were very helpful and friendly.
5/5
After two tricky attempts at previous…
After two tricky attempts at previous sales, Jenny and her team were able to complete the sale of my property without any issues, keeping me updated at all times. This was a very stressful time for us and Jenny was very reassuring and helpful. Thank you.
Thank you Sarah for your review, it is lovely to hear Jenny and the team were helpful and reassuring.
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The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2012, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.
Lettings Agency of the Year by year, 2012 to 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
Negotiator Awards by year, 20192019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Intercounty a message.
Bishop Stortford has the most, with 1,610 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.