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Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more

4.8

★★★★★ Excellent

5,160 reviews across 12 offices and 5 platforms

www.intercounty.co.uk

Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,160 reviews on five platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,354

Reviews on Google

All 12 offices

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

736

Reviews on Trustpilot

Business-wide

allAgents logo

68

Reviews on allAgents

All 12 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Intercounty's 12 offices, most reviewed first. Each has its own page.

Latest reviews from every Intercounty office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great personalised service from Peter Cuffaro from marketing to exchange of contracts. Highly recommend Peter and Intercounty. Always available and responsive. Regular updates on progress of sale. Timely responses to queries. Great problem solving and out of the box thinking in order to solve problems. All the staff at Saffron Walden branch have been amazing including Charlotte who has always been exceptionally helpful and professional. Thank you Intercounty.PositiveProfessionalism

Julie · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thank you for the lovely feedback and recommendation Julie. We're so pleased that Peter and the team were able to help with your home move

5/5

Google

Jac and the team have been fantastic throughout the whole process. Very professional and prompt with contacting regarding any updates and information. They have gone above and beyond to make the property available to us fitting in cleaning and re-decorating before the bank holiday weekend. Cannot recommend her and the team enough. Massive thank you!PositiveResponsiveness, Professionalism

Erin · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Great to hear that Jac and the team at Saffron Walden have gone above and beyond. Thanks Erin will certainly pass on your kind thanks

5/5

Google

Ollie straight away came across very professional. He prepared a landlord package for me prior to the first call so I could get familiar with the renting market. He took his time to explain the process and made sure all my questions were answered. Although I decided to go with another agency it was a difficult decision and came down to the financial aspect.PositiveResponsiveness, Quality, Professionalism

Agata · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks for taking the time to give us your feedback Agata, will certainly pass onto Ollie and we'd be more than happy to help in the future.

5/5

Google

Intercounty have managed my rental properties for 15yrs plus. I have never had cause to complain. As more legislation appears around tenancy agreements and legal duties for landlords Intercounty's expertise has been invaluable. I would not be without them for peace of mind and responsiveness.PositiveResponsiveness, Quality, Professionalism, Value

Elaine · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

It's our pleasure Elaine - thank you for your continued business, we do appreciate it

5/5

Google

I have recently rented a property with Intercounty. Jac is extremely professional and helpful, and responded to my emails very promptly. Jo, who is now managing the property has also been fantastic, and has promptly sorted any issues. Very happy- highly recommended!PositiveResponsiveness, Professionalism

N · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

That's really great to hear - thanks so much for the review

5/5

Google

Jac and Ollie were both involved in helping me rent a property. Both were super helpful, and always available to give a helping had. Especially when I needed to make a last minute change, they were nothing but supportive and thanks to them I am able to move into a new property within a really quick turnaround. Couldn't be more grateful for the work they have done for me.PositiveResponsiveness, Quality, Professionalism

Maciej · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks for taking the time to give us your feedback Maciej, we're so glad the team were able to help and will certainly pass on your thanks to Jac & Ollie

5/5

Google

As an overseas landlord, I have been very pleased with the service provided by Jacquitta and the other members of the team in Saffron Walden. My apartment has been managed by Intercounty for several years and another new tenant has just been efficiently moved in.PositiveResponsiveness, Professionalism

Peter · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks Peter - glad we have been able to serve you well for many years now. Your business is very much appreciated.

5/5

Google

I worked on a very difficult chain with Charlotte at Saffron Walden. She was always extremely helpful, very knowledgeable, and very professional, she worked extremely hard to get this sale through and certainly went above and beyond. I wouldn't hesitate to recommend Charlotte, and I really hope we work together again.PositiveProfessionalism

Jennie · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks Jennie - that's really good of you to take the trouble to send in this review

5/5

Google

Recently completed on the sale of our property through Intercounty. After initially having three different agents value our home, we decided to give Intercounty a go. One local agent valued our home for significantly less than we sold it for, whilst Intercounty and one other both came in with a similar valuation. What really swayed us to use Intercounty, was Pete's enthusiasm and willingness to really get out there and push the property. Communication was timely throughout the process not just from Pete, but also from Claire, Abi and Charlotte (sorry if I've missed any others)! We lost our initial buyer, but Intercounty were quick to press on and get the house marketed again and had a new buyer lined up very quickly. All in all, we would thoroughly recommend the team here.PositiveResponsiveness, Professionalism

James · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

James, pleased to hear your experience with the Intercounty team was a good one. At Intercounty we have always felt communication is one of the key components to a successful sale or purchase. With some added enthusiasm sounds like the ideal recipe! Glad to hear there was successful outcome to your sale and will pass on your thanks to the team

5/5

Google

Peter and the team were fantastic from the moment we met them. Incredibly quick to get the property on the market, and sold in the first 24 hours of marketing. Since then, even with a handful of issues with the chain, they have been incredibly responsive and open to all queries we have had throughout the process. They have gone above and beyond where needed, which has no doubt lead to the safe exchange and sale of our property. 5 Star every day of the week.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Wow what a review Daniel! Certainly looks and sounds like a 5 star service from start to finish. Thank you.

5/5

Google

I helped my poorly mum sell her house via Intercounty. They honestly could not have helped us enough. Despite a tricky solicitor the team, especially Peter, in my opinion went above and beyond to help us. Attentive, phoned back, did what they say they would, all with a pleasant and professional demeanour. Rare these days for me to experience that sort of service so was so very appreciative of it. Thanks all at Intercounty, keep up the excellent work.PositiveResponsiveness, Quality, Professionalism

Rebecca · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

5/5

Google

I recently bought my first property through Intercounty saffron Walden. From start to finish I dealt with Charlotte Cannon, she was professional and always helpful. She was happy to deal with the smallest of items, such as additional viewings, all the way through to getting the management pack sorted for the sale. I would recommend Charlotte (and intercounty) to anybody looking to purchase a property in the future.PositiveProfessionalism

Jackson · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thank for the great feedback and recommendation, we really do appreciate it. Enjoy your new home

5/5

Google

We were one of those folks making a hasty exit to France before the end of the withdrawal agreement. We only had 6 weeks to do this, contacted Intercounty and thought we were ahead of the game, having found our own tenants. When this didn't work out and having lost a few weeks in the process, we are delighted that our UK home is now let and the tenants have moved in. Thank you to the lettings staff in Saffron Walden who were always there swiftly when we needed them and guided us through the minefield of arrangements. Biggest shout out to Ollie - amazing service!PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks so much for the lovely feedback Wendy and we're so pleased that we were able to help. Will pass on your thanks to Ollie and the team in Saffron Walden.

5/5

Google

I am pleased to write this honest review about the service I have recieved from an excellent estate agent who has helped me through a purchase on my home. Emma Clyde has gone beyond all expectations showed enthusiasm, politeness , friendly, prompt in answering any questions I have had and made it an enjoyable experience. She has been helpful and is a asset to any organisation and wish her the nothing but the best in her career. Intercounty hold onto her 👍. I would highly recommend Intercounty agents for any purchase or rental you might want Managing and if your lucky to have Emma dealing with your purchase then it's a win win from my personal experience.PositiveProfessionalism

Riz · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thank you so much Riz, we're so pleased that Emma was able to help and we wish you all the very best in your new home.

5/5

Google

My interaction with the lettings team at Intercounty, Saffron Walden branch has been very positive and I have found them a pleasure to deal with. They are very helpful and professional and are very quick to respond to queries. In most cases, they went beyond their call of duty and thanks to their dedication, I now have the perfect flat in which to start my life in this beautiful town. I definitely recommend Intercounty Estate Agents, if you are looking for your next living experience.PositiveResponsiveness, Professionalism

IRENE · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Than k you Irene - your comments are very much appreciated. Wishing you every happiness in your new home

4/5

Google

I spoke to Natasha and Lisa in lets Both seemed very helpful especially Lisa who had a great telephone manner .. I will be using them soon for my next lettingPositiveResponsiveness

Donna · 25 August 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Donna - we look forward to helping you next time around!

5/5

Google

Ben and the team at Intercounty Dunmow were very helpful and professional throughout my property purchase. Ben and Jenny helped to push through the purchase in a timely fashion by keeping in constant contact with sellers solicitors. Thanks guys!PositiveProfessionalism

Alex · 25 August 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks for feedback Alex - glad we were able to help. Enjoy your new home

5/5

Google

We are about to rent a house through the Great Dunmow branch . We have never rented before, as we have always owned our property, so we were quite anxious to find a property which met our criteria. From the viewing to all the necessary administrative tasks, the entire process has been stress free. Lisa Southon is so professional, always on hand to answer any questions we have had. I would definitely recommend Intercountry to anyone who is looking to rent a property!PositiveResponsiveness, Professionalism

Nadine · 25 August 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks for the great feedback and recommendation Nadine, will pass on to Lisa and the team in Great Dunmow. Enjoy your new home!

4/5

Google

Efficient and hard working team. The two Ben's were good communicators when we were signed up and Jake was great at chasing, communicating and keeping us updated in general. I would recommend Intercounty again. They have good links with other estate agents and accessible on the high street and online.PositiveResponsiveness, Professionalism

Matt · 25 August 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks Matt and really pleased you would recommend Intercounty. I will be sure to pass on your comments to the team

5/5

Google

We have just let through Intercounty in Great Dunmow and have been dealing with Lisa. What an amazing service we have received. Lisa was really prompt with her replies, everything was done quickly and we were kept updated throughout. Lisa was also really lovely which made the whole process stress free. I have no issues in recommending them as they have made what could be a stressful time, easy and stress free!PositiveResponsiveness, Professionalism

Designer · 25 August 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Many Thanks for your review. Great to hear what an amazing service Lisa gave you and how stress free it was. Will pass on your thanks sure Lisa will be thrilled.

5/5

Google

We sold our property with Intercounty Dunmow Branch and from the very initial meeting with Ben, through to viewing arrangements with Jake, Ben & Katie, offers received and progress on the sale to exchange of contracts, all of the team were responsive, professional and informative. We had weekly calls without fail from Katie informing us of progress. We can honestly say that we have never dealt with such a proactive Estate Agent, and we have bought and sold many properties. Well done Intercounty and thank you for making our move stress free. :-)PositiveResponsiveness, Professionalism

Malcolm · 25 August 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

So appreciative to receive feedback like this - its genuinely what we work towards. So glad the move went well!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Intercounty is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in four years, the group and its branches: 2012, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.

Negotiator Awards winners in one year, the group and its branches: 2019.

Negotiator Awards by year, 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Intercounty

Which Intercounty office has the most reviews?

Bishop Stortford has the most, with 1,610 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.

Where are the Intercounty offices?

The 12 Intercounty offices, by town:

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.

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