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Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more

4.8

★★★★★ Excellent

5,160 reviews across 12 offices and 5 platforms

www.intercounty.co.uk

Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,160 reviews on five platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,354

Reviews on Google

All 12 offices

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

736

Reviews on Trustpilot

Business-wide

allAgents logo

68

Reviews on allAgents

All 12 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Intercounty's 12 offices, most reviewed first. Each has its own page.

Latest reviews from every Intercounty office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Dedicated with urgency

This is the 7th year I let Intercounty manage my property. Mollie Harrison-Stent was able to make me feel looked-after as a landlord. It was a tricky rent with unexpected challenges and tight turnaround. Mollie ensured I am well informed throughout the process and swiftly took action to overcome unexpected situations. I am grateful to her professionalism and dedication.

Jerry · 14 September 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for your review Jerry! It's lovely to hear that Mollie has supported you so well in renting your property. Thank you for your continued business!

5/5

Google

As new landlords, we have been absolutely delighted with Lisa and Natasha's guidance and support from the first phone call through to managing the property in our absence. What an outstanding team Intercounty has got in their Dunmow office! Utterly reliable, always available to assist and answer our questions, excellent communication from start to finish - we have been so pleased with every aspect of their work. Many thanks!

A · 12 September 2021 · Intercounty Great Dunmow

Agent replied · 2 April 2024

Great review and its very much appreciated. Thank you for choosing us in the first place.

5/5

Trustpilot

Friendly and professional

Really pleasant, professional and friendly experience from start to finish with added value for money. Dealing with Doug was great as he was very knowledgeable, on the ball and kept in touch with updates all the time. I wouldn't hesitate to use them again and recommend them to others. Stephen Benge

Stephen · 10 September 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for your review Stephen and thank you for recommending us! We will certainly pass on your positive feedback to Doug.

5/5

Trustpilot

Recently sold/bought through Intercounty

Recently sold/bought through Intercounty, Bishops Stortford branch. Will, Doug and James were really helpful throughout, ensuring everything went smoothly!Thank you !!Kelly

Kellyu · 7 September 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 13 June 2024

Thank you for your review Kelly! It's lovely to hear that Will, Doug and James were able to help. Thank you for choosing Intercounty and good luck in your new home!

5/5

Trustpilot

Recently sold/bought through Intercounty

Recently sold/bought through Intercounty, Bishops Stortford branch. Will, Doug and James were really helpful throughout, ensuring everything went smoothly! Thank you !! Kelly

Kellyu · 7 September 2021 · Intercounty Bishop Stortford

Agent replied · 5 July 2023

Thank you for your review Kelly! It's lovely to hear that Will, Doug and James were able to help. Thank you for choosing Intercounty and good luck in your new home!

5/5

Google

I would like thank the whole team at Bishop Stortford Intercounty. In particular Will Jobber and Helen Mehmet. Helen's years of experience and knowledge of the Market was key to us selling our house. Will was professional and helpful throughout the process. I would highly recommend this team and branch. Thank you so much guys 'The Sudburys' Bishop StortfordPositiveResponsiveness, Quality, Professionalism, Value

Justine · 26 August 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thanks Justine, its always great to hear that the team not only delivered great service, but that their experience and knowledge came across so well. We really do appreciate you taking the time to let us have your feedback

5/5

Google

During the process of selling our home we have dealt with Helen, Will, Holly and Doug. They have all been extremely friendly, professional and efficient, they certainly took all the stress of selling a property off of us. I would highly recommend Intercounty in Bishops Stortford.PositiveProfessionalism

Kerry · 26 August 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Kerry - that's really good to know. We do appreciate you choosing Intercounty in the first place

5/5

Google

I have recently completed my purchase with James and the team at Intercounty Bishops Stortford and I absolutely could not fault the team and the service I received. The team are true professionals, who understand how stressful house buying and selling can be and do everything they can to take the stress away and ultimately get you to where you need to be. I found the communication from the team first class, they are available on the phone and by email etc and we’re easily contactable and if unavailable always responsive as soon as possible, no communication blackouts whatsoever!! I would not hesitate to recommend Intercounty to anybody looking to buy or sell in Bishops Stortford.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 26 August 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 25 August 2024

Thank you Claire for your feedback - it is very much appreciated. Good to know you were very well looked after!

5/5

Google

Me and my boyfriend are first time renters and have just moved into our new home! Intercounty have been absolutely spot on through the whole process. The team have been incredibly supportive, helpful and understanding. Most importantly they made me feel I could ask any questions, even the little things I wasn’t too sure about. I’d like to say a massive thank you to Harry, Reece, Grace and Kirsty who all worked together so well to get us from viewing the house to moved in, in just 2 weeks! Would absolutely recommend!PositiveResponsiveness, Professionalism

Charlie · 26 August 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 25 August 2024

Congratulations on moving into your new home - really glad the team supported you so well. Thanks for leaving your comments.

5/5

Google

Rating only, no written review.

Chris · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thank you Chris for the 5 star review - it is very much appreciated,

1/5

Google

Rating only, no written review.

Steve · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Dear Steve - very sorry to see the 1 star review. Happy to look into this for you if you would kindly email me - jamessutton@intercounty.co.uk. Look forward to hearing from you

5/5

Google

Recently rented a property through Intercounty and so far so good! They have been helpful and responsive, and I’m please with how its gone.PositiveResponsiveness, Quality, Professionalism

Shannon · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks for the great feedback Shannon, we're glad the team in Saffron Walden were able to help. Enjoy your new home

5/5

Google

Intercounty has be letting our flat for 15 years.Just relet ,thank you Jac and Ollie. Friendly perfessional service.

Ann · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Many thanks for your continued business Ann and for taking the time to submit your review. We really do appreciate it and will certainly pass on your thanks to Jac & Ollie.

5/5

Google

The team at Saffron Walden, Ollie and Jac, have been incredibly helpful. They have been very proactive and also quick to respond to any queries that I have. I would definitely recommend.PositiveResponsiveness, Professionalism

Jane · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

5/5

Google

Excellent service! I had been asking a bit too much from them as changing my moving date. But they tried their best to meet my expectations. I am very grateful for that!

Xiaofeng · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks for the great feedback, we're glad the team in Saffron Walden were able to help

5/5

Google

We've just started renting a property through Intercounty, dealing mostly with Jacquitta. Emails were always answered quickly, fees were reasonable, and service was professional but friendly.

Kyra · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Kyra, thank you for spending the time to write a review for are Saffron Walden branch. We strive to make the customer experience as good as possible. We will share this with the team. Enjoy your rental. Many Thanks

5/5

Google

Had a great experience with Peter and the team at Saffron Walden Intercounty. Every member of the team we dealt with were responsive and settled any queries in a timely manor. Thanks for your help guys!PositiveResponsiveness, Professionalism

Jack · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

4/5

Google

Attentive and high quality service from viewing the property to collecting the keys. Overall an easy trouble-free experience that was completed in a timely manner. Very happy to be in our new home!PositiveResponsiveness, Professionalism

Joanna · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks for the great feedback Joanna - will pass on your thanks to the team in Saffron Walden. Enjoy your new home!

5/5

Google

I first spoke with Ollie who was hugely helpful in finding me the perfect property for my needs. Jac took over and was amazing at getting everything sorted and keeping me informed throughout the whole process of moving. Thank you guys!PositiveResponsiveness, Professionalism

Natasha · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thanks Natasha - so good of you to write a review. Sounds like you were well looked after - really pleased!

5/5

Google

I have found both Jac’s and Ollie extremely helpful with our search for a home. They have both been so professional with helping us find our home, from paperwork, forms, great communication all the way. If your looking to rent privately then these are the people you need on your side. Thank you so much.PositiveResponsiveness, Professionalism

Kerry · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thank you Kerry - great to know you were well looked after. Wish you well with your new home

5/5

Google

Would thoroughly recommend InterCounty Saffron Walden if you have a property to sell in the area. Peter Cuffaro and the team were professional and friendly throughout, and nothing was to much trouble. We were given an honest valuation by Peter from the outset and achieved a very close to the asking price sale. All viewings were conducted within the guidelines of the restrictions in place but still in a friendly manner. We were at no point subjected to any hard sales pitch’s which would have put us of immediately and although we dealt with most members of the team at some point the helpfulness was apparent across the board. So much as it pains me to use this phrase and at no point thankfully were we subjected to it constantly, well done guys, brilliant work.PositiveResponsiveness, Professionalism, Value

Jane · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thank you so much Jane for your fantastic feedback, we really do appreciate it. It's great to hear that Peter and the rest of the team were able to help with your sale and deliver fantastic customer service and will certainly pass on your thanks.

5/5

Google

Lettings Intercounty gave us great service for the 3 years we rented through them. They will be memorable for their friendly and helpful manner in which they dealt with my millions of questions. 5 stars for meeting all our expectations.PositiveResponsiveness, Professionalism

Stefanie · 26 August 2021 · Intercounty Saffron Walden (57 High Street)

Agent replied · 25 August 2024

Thank you Stefanie for the positive feedback will pass onto the Walden Team. Glad your experience has been memorable.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Intercounty is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in four years, the group and its branches: 2012, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.

Negotiator Awards winners in one year, the group and its branches: 2019.

Negotiator Awards by year, 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Intercounty

Which Intercounty office has the most reviews?

Bishop Stortford has the most, with 1,610 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.

Where are the Intercounty offices?

The 12 Intercounty offices, by town:

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.

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