Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,160 reviews across 12 offices and 5 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,160 reviews on five platforms, rated 4.8 out of 5 overall.
4,354
Reviews on Google
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe were one of those folks making a hasty exit to France before the end of the withdrawal agreement. We only had 6 weeks to do this, contacted Intercounty and thought we were ahead of the game, having found our own tenants. When this didn't …
5/5
GoogleI am pleased to write this honest review about the service I have recieved from an excellent estate agent who has helped me through a purchase on my home. …
5/5
GoogleI helped my poorly mum sell her house via Intercounty. They honestly could not have helped us enough. Despite a tricky solicitor the team, especially Peter, in my opinion went above and beyond to help us. Attentive, phoned back, did what …
5/5
GoogleMy interaction with the lettings team at Intercounty, Saffron Walden branch has been very positive and I have found them a pleasure to deal with. They are very helpful and professional and are very quick to respond to queries. In most …
5/5
GoogleCan't thank Jenny and Ben at InterCounty (Great Dunmow) enough for their hard work during the sale of our property. Jenny especially towards the end working closely with all the other agents involved and helping to get the chain exchanged …
5/5
GoogleIntercounty Dunmow have been brilliant, Jenny & Ben have been professional and very helpful all the way through our selling process. The whole team at Intercounty Dunmow always have time to help. …
5/5
GoogleLisa was so efficient from our first call to help us find our new home. She made the process so easy! Thanks Lisa for such great service 😊 …
5/5
GoogleExcellent service and no hidden fees would be my general opinion. In detail, I was in a massive rush as I had to move within a set time period and …
5/5
GoogleWhether you are a buyer or seller I can highly recommend Jake Frisby for his professionalism and proactiveness to ensure that the exchange process went as efficiently as possible. It felt as though at each step of the journey from first …
5/5
GoogleI cannot fault the team 1 bit. They go above and beyond to provide and Lisa has been a star! My partner and I will soon be moving into out first flat together and it could not have been achievable without intercounty and Lisas help. I would …
5/5
GoogleFantastic and professional service, Natasha made the process of taking out a tenancy in one of the advertised properties a very easy and smooth process. She was very friendly and efficient in answering all of our enquiries/questions …
5/5
GoogleWe are about to rent a house through the Great Dunmow branch . We have never rented before, as we have always owned our property, so we were quite anxious to find a property which met our criteria. From the viewing to all the necessary …
5/5
GoogleOur initial contact was with the then manager Ben Gallant and subsequently with Jake Frisby and Katie Beard.after Ben changed offices. All three provided us with an excellent service and their communications with us …
5/5
GoogleI have never used Intercounty before to let our property but we dealt with Lisa in Lettings and she was great finding us a new tennant and very quickly too. A pleasure to deal with and very knowledgeable …
4/5
GoogleEfficient and hard working team. The two Ben's were good communicators when we were signed up and Jake was great at chasing, communicating and keeping us updated in general. …
5/5
GoogleVery professional and accommodating. Went for a viewing of a property with Abi and she was very knowledgeable about the property and answered all questions without any trouble. Also had a pleasant experience with having Lisa do a viewing of …
5/5
GoogleMy husband and I are letting a property through Intercounty, Dunmow. Lisa Southon has been amazing throughout the whole process, explaining everything as we go along and answering every question we had in depth. As first time Landlords, …
5/5
GoogleWe have just let through Intercounty in Great Dunmow and have been dealing with Lisa. What an amazing service we have received. Lisa was really prompt with her replies, everything was done quickly and we were kept updated throughout. Lisa …
5/5
GoogleOne person in particular made the sale of our house, which was very difficult and stressful, a lot easier. Katie Beard was informative, professional, well judged and considerate. She went above and beyond her duties to assist and if it …
5/5
GoogleWe sold our property with Intercounty Dunmow Branch and from the very initial meeting with Ben, through to viewing arrangements with Jake, Ben & Katie, offers received and progress on the sale to exchange of contracts, all of the team were …
5/5
GoogleWe have recently exchanged on the sale of our property. We would personally like to thank Katie, Jake and Jamie in the sales team for their professionalism, kindness and support. Their calmness and reassurance really helped us through what …
5/5
TrustpilotIntercounty lettings
Harry Stylianou was amazing from start to finish in renting my house. The team was quite proactive, professional and responsive throughout the process and we would definitely recommend appointing them as sales agents to family and friends. Thanks Harry, thanks Intercounty Lettings.
Thank you for your 5 star review Ahmet! It's lovely to hear that Harry was able to help, we will certainly pass on your review to him.
5/5
TrustpilotHarlow
Peter from the Harlow Branch has been excellent throughout my experience with Intercounty, he kept me up to date every step of the way and I would certainly recommend to my family and friends
Thank you for your lovely review Angela, it's great to hear that Peter looked after you so well.
5/5
TrustpilotI would like to give a big thank you to…
I would like to give a big thank you to Mollie Harrison-Stent at Intercounty, who made my recent letting of my property both seamless and effortless. She is a great asset to Intercounty, thank you Mollie.
Thank you for your 5 star review Farai! It's fantastic to hear such positive feedback about Mollie, we will pass on your thanks to her.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2012, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.
Lettings Agency of the Year by year, 2012 to 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
Negotiator Awards by year, 20192019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Intercounty a message.
Bishop Stortford has the most, with 1,610 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.
