Trusted Agent profile · West Midlands and Oxfordshire

Green and Company estate agents in Tamworth, Birmingham, Sutton Coldfield and 4 more

4.6

★★★★★ Excellent

2,009 reviews across 16 offices and 3 platforms

www.green-property.com

Green and Company has 16 offices, in Tamworth (two offices), Birmingham (five offices), Sutton Coldfield (five offices), Solihull, Wantage, Castle Bromwich and Erdington (West Midlands and Oxfordshire). Together they have 2,009 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

1,977

Reviews on Google

All 16 offices

Trustpilot logo

31

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 I was very pleased with the friendly customer service and friendly advice I received when buying a property through Green & CoTom, 29 November 2016Read the review from buyers

Our offices

Green and Company's 16 offices, most reviewed first. Each has its own page.

Latest reviews from every Green and Company office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The staff at Green & Company Boldmere were good because they really went above and beyond to help us get answers and paperwork from the vendors solicitors after waiting for three weeks. They were professional and always on hand to answer our questions.PositiveResponsiveness, Quality, Professionalism

Jessica · 23 October 2021 · Green & Company Boldmere

5/5

Google

There are really no words to describe how happy we are with the service that we received from Greens. They say that selling and buying properties is one of the most stressful things we can do in life. That is absolutely true but our journey was made so much easier by the mazing service and support we received from Ian and Chris at the Boldmere Branch of Greens. They were outstanding and without their support I would have been so much more anxious. Ian was that buffer between ourselves and the solicitor and other parties. Nothing was too much trouble, whenever I called him, which seemed to be on a daily basis towards the end , he was so kind and supportive. He did exactly what he said he would do, he always returned my calls and answered my emails. We moved on the agreed date and this would certainly have not been possible with Ian and Chris's interventions. I cannot recommend them highly enough. We are so very grateful to you and all of your colleagues who were also always friendly and efficient when I called . Thank youPositiveResponsiveness, Quality, Professionalism, Value

Karen · 23 October 2021 · Green & Company Boldmere

1/5

Google

G&C were very good answering buyer enquiries and negotiating with the sellers. However, the property was handed to us very filthy with food leftovers in the kitchen and a brown wheelie bin full of garden waste (in December!). We were given no manual of the property and really struggled to figure out where basic things are or how they work. A property manual is something that other estate agents ask the sellers to prepare to make the transition of the new occupiers more straightforward. We doubt they told the sellers to leave the property in a reasonably clean estate. There were also issues with items that the sellers were supposed to leave as part of the purchase like furniture etc. and our solicitor informed us (after completion!) that the list of items prepared by us and the sellers was not the same. The solicitor also showed us a message from the seller to G&C with the list of items that was not shared with us. As problems came after completion and G&C got paid their efforts to help were none existent indeed and kept passing the buck to the solicitors. No efforts to even contact the sellers to arrange rubbish removal despite pictures of the problem were shared with them. Almost two months since we moved in and we do not have answers for the missing items issue. We also noted that they tend not to answer emails sent to their main email address like it happened to us two times while placing home offers! Kudos for Fleur though our mortgage broker she was very good and helpful.

Marina · 23 October 2021 · Green & Company Boldmere

Agent replied · 22 October 2024

Thank you for taking the time to provide feedback. I am disappointed to read that the property was left in a way that you found unacceptable. Having spoken to your solicitors today, we understand that they are communicating with the sellers/sellers solicitors regarding the fixture and fittings that you have disputed. The issues you have raised need to be dealt with by your solicitors because they are part of a legal contract that they dealt with. Currently, "property manuals" are not commonplace or a legal requirement within the United Kingdom. Conveyancing procedures are presently being reviewed, and we hope that new policies will allow for something like this. As far as emails going missing are concerned, we can only apologise if this was the case. Due to COVID, we have some of our staff working from home while others work within our offices. There have been occasions when emails have been read but not dealt with on the assumption that someone else was dealing with it. This isn't acceptable, but current restrictions have caused some internal problems for us. I wish you well in your new home and based on what your solicitor has told us we are confident that they are dealing with this matter on your behalf.

5/5

Google

I was pleased with Green & Company Boldmere and would recommend them because they managed my sale and purchase with calm professionalism and the third-party solicitors and mortgage broker they recommended provided a good, affordable service. Their whole process from beginning to end was smooth, well-communicated, and professional. At no point did I feel like I needed to "manage" the estate agents and they were also available to answer my queries about the process and next steps so I felt in control and prepared - there are enough spinning plates with buying/selling a house but I was able to almost ignore the estate agency part of it, confident that Green & Co. were working on my behalf in the background.PositiveResponsiveness, Quality, Professionalism

Cobwebbed · 23 October 2021 · Green & Company Boldmere

5/5

Google

All my dealings with this company have been exceptional, communication is paramount to them. As a seller you are kept up to date with every step of the proceedings, always being made to feel important. Can't praise James and Sarah enough for their help.PositiveResponsiveness, Quality, Professionalism

Helen · 26 August 2021 · Green and Company Wantage

Agent replied

Helen, you have just made the whole team very happy. Thank you so much for your kind comments.

5/5

Google

We have nothing but praise for the team at Green and Co. for guiding us through a first house purchase in the UK. We needed hand-holding and we got it in spades with the outstanding service provided by administrator Olivia O'Reilly Brookes and our go-to negotiator Sarah Darvill. Olivia was always cheerful and helpful-- an excellent first contact at the company. Sarah was exceptional--knowledgeable and thorough and answering all queries promptly and with good humour. Both were indispensable in moving things forward. We were duly impressed and most grateful therefore a five-star recommendation from the Canadians!👍😊 Callum Pollock Lynn JenkinsPositiveProfessionalism

Callum · 26 August 2021 · Green and Company Wantage

Agent replied

Callum & Lynn thank you so much for that wonderful feedback. The whole team love to go that extra mile and knowing that it has helped people through the process is such a reward. Enjoy that new pad!

5/5

Google

Having dealt with many estate agents over the years, I found Chris a breath of fresh air. He was very knowledgeable and offered helpful advice on letting out my property and was a pleasure to deal with. I would highly recommend the lettings department at Wantage. Thank you!PositiveResponsiveness, Professionalism, Value

Hannah · 26 August 2021 · Green and Company Wantage

Agent replied

Thank you for your kind words Hannah. Chris and his team thrive on feedback like that. Best wishes

5/5

Google

We used Green & Co to market our property as slightly apprehensive first time landlords. They were helpful at all stages and we secured a tenant on the second day after advertising the property for let. They did all the legal work securing a tenant, setting up a contract and auditing the property. Brilliant service, brilliant result and we know they will always be there for advice as we now go on to manging the let ourselves.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 26 August 2021 · Green and Company Wantage

Agent replied

Mike, thank you so much for your kind comments. We know how special the house is to you and if you need any help at any point you know you only have to shout. Best regards and thank you again for using us.

1/5

Google

What a terrible company. Avoid at all cost if you are renting out your property, nothing but issues! Good luck ever trying to get a response from them.NegativeResponsiveness, Quality, Professionalism, Value

Bb · 26 August 2021 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

Thank you for taking the time to provide feedback and I am sorry to read that your experience was not a positive one regarding our lettings department. Please email us at customercare@green-property.com and I will ensure someone investigates the issue.

1/5

Google

I can not reccomend this company to rent out your property! They don't respond to emails or voicemails. Only department I can get a response from is Sales, who can't help with lettings. Very disappointing.NegativeResponsiveness, Professionalism

Cat · 26 August 2021 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

Thank you for your review regarding our Lettings Division. I first became aware of your issue on Saturday the 22nd when you messaged us via Facebook. Nyree spoke to you on the phone and took your details. I can confirm that she has passed on your information to the Lettings department and I guarantee that someone from within the Letting department will call you this morning. Kind regards Paul Green and Company Having looked into your complaint and spoken to the lettings department, I can see from our phone records that Charlie Barker talked to you on the 17th May and Amy Grieves took your contact details when you visited the office the same week. I fail to understand why you have elected to write reviews about a lack of contact when this is not the case. Unfortunately, we do not currently have any suitable properties that allow dogs, but should we list a suitable property in the future, our lettings division will contact you.

1/5

Google

Dear Sellers, I request to go with a company that follows up your house sale enquiries well and they don't respond or get back to us as a buyer. Even after chasing them so many times they don't respond at all. Very poor service to buyers and it will definitely put the buyers off. Not sure, why would they do that.NegativeResponsiveness, Professionalism

Aero · 26 August 2021 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

Agent replied

Thank you for providing feedback. I am disappointed to learn that you did not receive feedback in relation to your purchase which would not normally be the case. If you would be good enough to email us at customercare@green-property.com to enable me to look in to the matter for you. Kind regards Paul Ivens

5/5

Google

We recently sold through Green and Company and they were brilliant throughout. We had been on with a couple of agents but had no luck selling our flat and viewings were few and far between until Green and Company and in particular Jacquie Harvey took over. I was very pleased with the hard work and dedication put in not only to sell our property but also to help the sale advance and complete. There were a few issues along the way especially as our buyers were based in Hong Kong and without Jaquie helping I don't think the sale would have gone through, definitely not as smoothly as it did. I would definitely recommend Green and Company to my friends and family, fantastic customer service from start to completion.PositiveResponsiveness, Quality, Professionalism, Value

Freddy · 26 August 2021 · Green and Company Sutton Coldfield (Warwick House 9 High Street)

5/5

Google

I was pleased with Green & Company Boldmere and would recommend them because they managed my sale and purchase with calm professionalism and the third-party solicitors and mortgage broker they recommended provided a good, affordable service. Their whole process from beginning to end was smooth, well-communicated, and professional. At no point did I feel like I needed to "manage" the estate agents and they were also available to answer my queries about the process and next steps so I felt in control and prepared - there are enough spinning plates with buying/selling a house but I was able to almost ignore the estate agency part of it, confident that Green & Co. were working on my behalf in the background.PositiveResponsiveness, Quality, Professionalism

Cobwebbed · 25 August 2021 · Green and Company Sutton Coldfield (7 Boldmere Road)

5/5

Google

The staff at Green & Company Boldmere were good because they really went above and beyond to help us get answers and paperwork from the vendors solicitors after waiting for three weeks. They were professional and always on hand to answer our questions.PositiveResponsiveness, Quality, Professionalism

Jessica · 25 August 2021 · Green and Company Sutton Coldfield (7 Boldmere Road)

1/5

Google

Rating only, no written review.

Nazma · 25 August 2021 · Green and Company Sutton Coldfield (9-11 High Street)

Agent replied · 24 August 2024

Thank you for taking the time to leave a review and I'm disappointed that you only gave us a one star review. Please email us if there is anything we can do customercare@green-property.com

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Green and Company and its branches won awards at The British Property Awards in five years, most recently 2025.

British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.

British Property Awards by year, 2021 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Green and Company

Which Green and Company office has the most reviews?

Green & Company Tamworth Sales has the most, with 234 reviews rated 4.5 out of 5, followed by Green & Company Great Barr Sales with 209.

Where are the Green and Company offices?

The 16 Green and Company offices, by town:

Has Green and Company won any awards?

Yes. At The British Property Awards 2025 its branches won 2 Gold, 1 Silver and 1 Bronze award. The group and its branches have also won 9 other industry awards since 2021.

Reviews may appear on more than one platform.

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