Trusted Agent profile

Green & Company Castle Bromwich reviews

3.9

β˜…β˜…β˜…β˜…β˜… Good

77 reviews across 2 platforms

264 Chester Road, Castle Bromwich, B36 0LB, Solihull B36 0LB

Green & Company's Solihull office at 264 Chester Road is rated 3.9 out of 5 across 77 reviews on two platforms, including 47 Google reviews rated 4.7. The 30 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

47

Reviews on Google

This office

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Google

I cannot thank this team enough for helping me through my mortgage process, from getting into it and hearing the horrors of agents I thought I would have a long 6 months, but the team have taken the lead and the hardship off of us and made this experience such a good experience for us. I’d like to especially thank Lucy, Lauren and the wonderful Kerry, who was always a phone call away and would ease my worries and would always give me the best advice and help for all my random queries, even if that meant I called 10 times in a row she always helped meπŸ’— I wouldn’t have been able to do it without them and I’d do it a million times again with them. Thank you so much Green& Co team❀️❀️ xx

Aisha Β· 3 April 2026

Agent replied Β· 17 April 2026

Thank you for taking the time to leave us a review, Aisha. We very much appreciate it.

5/5

Google

Massive shoutout to Lucy Arrowsmith at Green & Co estate agents. Me and my wife recently brought our first home and any queries we had got answered clearly and promptly by Lucy. Our experience with Green & Co was extremely pleasant and we’d be delighted to work with them again in the future. Just a personal note to Lucy, Thank you for your help during the process. Your professionalism throughout the transaction was really appreciated and both me and Sid really are grateful for the promptness you displayed when dealing with our queries.

Riz Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for taking the time to leave us a review, Riz. We very much appreciate it.

5/5

Google

I have had a brilliant experience with Green & Company at Castle Bromwich. I found a house that I loved and was able to get a quick viewing, within days the offer had been put in and accepted. Everything was communicated so well and I never felt like I couldn't ask a question or pop into the shop. When I did go in, everyone was so welcoming/friendly and they would all assist me with anything I needed. Once the offer had been accepted, it all went so smoothly. I was put in contact with Lauren, the mortgage advisor and she helped me to get a great rate and just explained everything to me as I am a first time buyer. She was so lovely and made me feel at ease from the minute I walked in there. I was then put in contact with a local solicitors and they helped me sort all of the legal side. Green and Company kept me informed throughout, there were no delays and it was honestly a breeze. I am so glad I chose to buy my first home through a company that are so helpful and supportive. A special shout-out to Nyree, who had been amazing throughout this whole process, so thorough with everything and she just made the whole process so easy. I have her to thank you my beautiful new home. I would definitely recommend Green and Company Castle Bromwich to anyone looking to buy/sell a home in the future. Thank you all.

Melissa Β· 5 October 2025

Agent replied Β· 8 October 2025

Thank you for taking the time to provide feedback, Melissa; it is greatly appreciated.

5/5

Google

Recently worked with the Castle Bromwich team on our sale, outstanding team to work with. Not only did they work on our sale but they held our hand with our purchase too which was through a different agent. They were a very important cog in our journey which turned out to be much longer than expected due to a family tragedy and a change in our circumstances. Special mention to Lucy who was always available for a chat and helped smooth the waters on many occasions, she really did come through for us and propped us up emotionally at a very hard time, thank you so much Lucy! Thanks to Ben who started the journey with us and introduced us to a fantastic team, I really can’t recommend them high enough!

P Β· 23 September 2025

Agent replied Β· 8 October 2025

Thank you for taking the time to provide feedback; it is greatly appreciated.

5/5

Google

Would highly recommend! I recently dealt with Lucy while buying my first house. She explained everything very clearly and did not get frustrated with any questions that were asked. I would recommend this company to anyone especially if dealing with Lucy! I felt the whole process was smooth and fast moving. 5 stars all round if I could rate higher I would!

H Β· 11 December 2025

Agent replied Β· 22 November 2025

Thank you for taking the time to leave us a review; it is greatly appreciated.

5/5

Google

The team at Green, Castle Bromwich were brilliant at every stage of our experience of both sale and purchase. They are super friendly, easy to get in touch with and proactive. I would highly recommend them.

Daniel Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for taking the time to leave us a review, Daniel; we very much appreciate it.

5/5

Google

I would highly recommend Green & Company Estate Agents to anyone looking to buy a property. Their professionalism, expertise, and personalised approach truly distinguish them within the industry. My experience was overwhelmingly positive, and I am extremely grateful for the support provided. Deserving of recognition is Nyree and Lauren, whose support throughout the transaction was invaluable. Their professionalism, dedication, and proactive approach ensured that everything progressed smoothly. Nyree and Lauren consistently went above and beyond, keeping me updated and coordinating effectively with all parties involved. Their calm and reassuring manner made what could have been a stressful experience feel far more manageable.

Jehangir Β· 10 April 2026

Agent replied Β· 17 April 2026

Thank you for taking the time to leave us a review, Jehangir We very much appreciate it.

5/5

Google

What a brilliant team! Recently had the help of Lauren and the team in buying my first house. Any questions I had were answered quickly and the whole process was explained well throughout. Would highly recommended using Lauren, Nyree, Ben and Lucy for your buying and selling needs.

Matthew Β· 15 November 2025

Agent replied Β· 22 November 2025

Thank you for taking the time to leave us a review, Mathew; very much appreciated.

5/5

Google

I bought my property from Green & Co in 2019 and the sale went through so easily and professionally that I decided to use them again to sell my property. Sophie was very helpful, gave me great advice and got the property on the market efficiently. Within 3 days of the property being on the market I accepted an offer and Sophie has expertly handled my property sale. I would highly recommend using Green & Co for selling and buying any property. To add they also have good, competitive selling fees compared to that of other overly expensive estate agents in the area. Thanks Green & Co πŸ’š

Nicola Β· 27 April 2024

Agent replied Β· 24 October 2024

Thanks for taking the time to leave us a great review, Nicola. All the very best.

1/5

Trustpilot

Green & Co Chester Rd Castle Bromwich…

Green & Co Chester Rd Castle Bromwich What A Shame Wish I Would Have Seen There Reviews Before Terrible Service Was Of Space Can Never Contact Anyone Who Has Seen Your Property Left A Horrible Taste In My Mouth, Shop Smells Went To Go And Have A Chat With Them And The Shop Was Closed For 10 Minutes They Were Supposed To Be Selling The Property Told Some Of The People Who Were Viewing Not Open To Offers Which Was On The Details Feeling Was They Don’t Want To sell The Property When We Decided To Remove The Property It Was Removed The Same Day Terrible People Tell lies Pity The Lowest Star Because It Would Be A Minus 10

Neal Β· 28 July 2026

1/5

Trustpilot

Would not recommend anyone to sell…

Would not recommend anyone to sell their property through Castle Bromwich They were slow from the start Never returned our calls All the staff have negative attitudes towards clients We sold property 5 months ago But weren't confident in our buyer but was lead to believe otherwise He has now pulled out of sale 3 days ago A total waste of times I think the staff need retraining in Customer care Also staff were eating hot smelly food sometimes so that didn't come across as very professional There were lots of niggles which would take too long to explain Very poor service

Claire Β· 31 May 2025

5/5

Google

The one thing I have to say is WOW πŸ‘Œ. The staff at Castle Bromwich, Ben, Nyree and Lucy have been so helpful and nothing is too much trouble for them, no matter how big or small the problem is. From the moment Ben came to the property to going live was 2 days. The photo's taken were fantastic and done to a high standard. They have all made the transaction of selling and buying run very smoothly. I don't know what I would have done without their guidance throughout the process. I would highly recommend Green & Company, Castle Bromwich if you are considering moving. All the staff are very knowledgeable, professional and very helpful.

Marion Β· 5 November 2025

Agent replied Β· 10 November 2025

Thank you for taking the time to provide amazing feedback, Marion; it is greatly appreciated.

5/5

Google

I cannot thank Nyree and her team enough. They were professional, friendly and helpful during the sale of our house. Our ongoing purchasing was not straight forward and the house we purchased was not through this firm but Nyree went above and beyond offering advice and support throughout the whole process. We obtained our mortgage using Lauren Clark who works here and she was fabulous too. I would highly recommend Green & Company Castle Bromwich. Thank you so much to Nyree, Lauren, and the team, I would not have got through it all without you all.

Jayne Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave a review Jayne, much appreciated.

5/5

Trustpilot

I used Green and Co lettings

I used Green and Co. Great Barr branch to let my first property. Amanda and Karina were both extremely helpful, patient and personable and made the entire experience as pain free as possible for me. I would definitely recommend to anybody who is looking to let out a property to give them a call, and hopefully will have the chance to work with them again in the future

Sage Β· 21 August 2025

5/5

Google

Recently listed my property with Green & Co. The agent Ben who came out to my property on a Tuesday was thorough, straight talking, & pro active. My property went live the following day and a viewing booked. Definitely making the whole process much smoother! Thank you!

Donna Β· 17 April 2025

Agent replied Β· 17 April 2026

Thank you for taking the time to leave a review, Donna; very much appreciated.

5/5

Google

Had a great experience buying our first home. Lucy has been very helpful and friendly from the very start. Always happy to answer any queries we had. Communication has been great and very quick. Lovely staff.

Ada Β· 19 July 2025

Agent replied Β· 25 July 2025

Thank you for taking the time to leave a review, Ada; much appreciated.

5/5

Google

From the very start everyone was so friendly and helpful.It took longer than I thought to actually get the house on the market,but this estate agent didn’t hassle me like some that I had approached. I loved the face to face approach,not just online .The updates after every viewing was excellent .I didn’t once feel I had been forgot about .My house sold within 4 weeks and got the full asking price .Even when everything had been decided I was able to just walk in with any questions and paperwork .They made the whole process really easy .Would definitely recommend these .

Michaela Β· 24 August 2025

Agent replied Β· 8 October 2025

Thank you for taking the time to provide feedback, Michaela; it is greatly appreciated.

5/5

Google

Just want to say a massive thank you to Green and Co at Castle Bromwich what a great service you get and also lovely people who help you with buying and selling your home if I need there services again I will be going back again πŸ˜€ thanks again for all your help …

Mark Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for taking the time to leave us a review, Mark. We very much appreciate it.

1/5

Trustpilot

No idea how they sell properties

No idea how they sell properties. Called to view a property in Eccleston. But refused to carry out a viewing unless we had our house on the market. Which we are in the process of doing. So if we viewed and wanted it. The house could have been up for sale and sold in 4 weeks for all they know. But to not even invite to view. Terrible service. No other Estate agent does this. As you never know we may be able to buy without selling ours... didnt allow a further discussion to find out...just a point blank dont do viewings unless you are on market. ...their loss.

Jacqui Β· 19 January 2026

5/5

Google

Amazing friendly staff, very approachable Lauren is a true diamond in the team Thank you all for the fabulous support throughout the process Highly recommended

Saima Β· 17 April 2025

Agent replied Β· 10 December 2024

Thank you for taking the time to leave us a review, Saima; much appreciated.

5/5

Google

Just wanted to say a big thankyou to Lucy and Nyree for all their help and support through buying our forever home... some of the paperwork was mind blowing and without their help and support to complete the paperwork we would of still been wondering if we'd completed it correctly. Nothing was never a problem whenever we phoned or popped in unannounced at the estate agents... thankyou both from Ann and Paddy xx

Ann Β· 11 April 2025

Agent replied Β· 8 October 2025

Many thanks for taking the time to leave us a review, Ann; much appreciated.

5/5

Google

Thank You Green & Co Castle Bromwich. You were Brilliant

Rizwan Β· 1 September 2025

Agent replied Β· 8 October 2025

Thank you for taking the time to provide feedback, Rizwan; it is greatly appreciated.

5/5

Google

I'd like to thank Nyree for her excellent service, she has been incredibly kind and remarkably understanding. I couldn't have asked for a better person to have dealt with my case. Thank you ever so much Nyree, I will hopefully be in contact again 😊 …

Amelia Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to provide feedback Amelia, very much appreciated.

5/5

Google

I had a fantastic experience working with Green & company during my home-buying journey. From the very beginning, they were professional, knowledgeable, and incredibly supportive. As a first-time buyer, I had a lot of questions, but they took the time to explain every step of the process clearly and patiently.

Rabib Β· 25 June 2025

Agent replied Β· 9 August 2025

Thank you for taking the time to leave us a review, Rabib. It is very much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Green & Company's Google reviews

Questions about Green & Company Castle Bromwich

How many reviews does Green & Company Castle Bromwich have?

Green & Company's Solihull office has 77 reviews across two platforms: 47 on Google, 30 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Green & Company Castle Bromwich's rating?

Green & Company Castle Bromwich is rated 3.9 out of 5 across all 77 reviews, and 4.7 out of 5 on Google from 47 reviews, checked 9 October 2026.

Where is Green & Company's Solihull office?

Green & Company Castle Bromwich, 264 Chester Road, Castle Bromwich, B36 0LB, Solihull B36 0LB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.