Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleI wanted to take this opportunity to thank Katie for finding me my perfect house. I was so impressed with her attention to detail when I described my needs and her ability to identify exactly the right place for me to see, under a tight time restriction (my circumstances), as well! The viewing was a pleasure.
Thank you very much, the sale is happening and I am very excited about this. I so appreciate your help and that of your colleagues, moving forward.
Louise Β· 23 April 2025
Agent replied Β· 23 June 2025
Thank you for taking the time to leave us a review, Louise; very much appreciated.
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5/5
GoogleAfter a not so favourable 10 week experience with another agency (who shall not be named), I reached out to Green & Co, Boldmere. Quite frankly, from the word go, Shakila and her team have been first rate, and most importantly, very responsive! They took up the mantle and just ran with it, and the resulting viewings came in. We had a potential buyer within a couple of weeks of the house going on the market (as opposed to the previous agency who had 10 weeks and hardly got anyone through our front door).
There are quite a few estate agents to choose from in our area of Birmingham, but I would say to ignore the sales stats some of them will throw at you, and simply go with an agent who cares AND who knows what theyβre doing. That is Green & Company.
(Shaun S - New Oscott, Birmingham)
SAMMY Β· 1 October 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us a review, Sammy; it is very much appreciated. Please remember if you refer a friend or colleague to us, you can earn a commission, and they can benefit from a reduction. More information can be found here https://shorturl.at/0Z32D
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5/5
GoogleCouldn't speak more highly of this team, in particular Katie and Shakila.
Katie was always really friendly, showing us round (multiple times) the house we went on to buy, and answering any questions we had- she then continued to be a friendly and patient voice on the phone (after calling far too many times!). This genuinely made the whole experience a much more enjoyable one.
Shakila was exceptionally professional, skilled and calm when dealing with several difficult moments in the purchase. She also gave helpful advice about how to fairly negotiate on the price of the property, which for first-time buyers was really helpful.
Thank you both (and the rest of the team) for bearing with us- we will recommend you to friends/family in the area! :)
Isaac Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us a review Isaac; it is very much appreciated. Please remember if you refer a friend or colleague to us, you can earn a commission, and they can benefit from a reduction. More information can be found here https://shorturl.at/0Z32D
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5/5
GoogleA huge thank you to Lauren! She has been like a friend throughout the whole process. Lauren ported our existing mortgage, and topped up with a second mortgage so we could purchase our new home. She was always there when we had any questions and managed to secure us a really good deal. 100% recommend π β¦
Lucy Β· 24 April 2025
Agent replied Β· 27 July 2025
Many thanks for taking the time to leave us a review, Lucy; much appreciated.
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5/5
GoogleShakila and team have been absolutely amazing throughout the long process of buying the property. I will definitely be recommending them. Thank you guys at Green & Co- Shakila and team at Boldmere branch
Farrukh Β· 12 October 2025
Agent replied Β· 26 October 2025
Thank you for taking the time to provide feedback, Farrukh; it is greatly appreciated.
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5/5
GoogleWe had an amazing experience with Green Company as our letting agency.
Shakila was incredibly helpful and supportive throughout the entire process. Her prompt responses and clear communication made everything so much easier for us.
We are thrilled to have finally made it to our first home, and we couldnβt have done it without their assistance.
Highly recommend Green Company for their outstanding service!
Himal Β· 23 August 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us a review; it is very much appreciated. Please remember if you refer a friend or colleague to us, you can earn a commission, and they can benefit from a reduction. More information can be found here https://shorturl.at/0Z32D
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5/5
TrustpilotI used Green and Co lettings
I used Green and Co. Great Barr branch to let my first property. Amanda and Karina were both extremely helpful, patient and personable and made the entire experience as pain free as possible for me. I would definitely recommend to anybody who is looking to let out a property to give them a call, and hopefully will have the chance to work with them again in the future
Sage Β· 21 August 2025
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5/5
GoogleGreat service from Shakila and the team from the start to finish. Communication was clear, prompt, and no issue was too much trouble. Would highly recommend for the future.
Sabeel Β· 12 October 2025
Agent replied Β· 26 October 2025
Thank you for taking the time to provide feedback, Sabeel; it is greatly appreciated.
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5/5
GoogleI would like to thank everyone at 'Green and Company' but especially Shakila, Marie, Kerry & Kirstenπ the service was excellent from start to end π β¦
Donna Β· 5 October 2025
Agent replied Β· 26 October 2025
Thank you for taking the time to provide feedback, Donna; it is greatly appreciated.
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5/5
GoogleExcellent experience selling my property thanks to Reece Steadman at the Boldmere Office. Sold first weekend with more than one offer and at full asking price. Well done to all involved.
Cheryl Β· 5 June 2025
Agent replied Β· 23 June 2025
Thank you for taking the time to leave us a review, Cheryl; it is very much appreciated.
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5/5
GoogleMy service with Shakila was very good and always at call to help when needed, it made my process so much easier to buy my house . I recommend Shakila as an agent for the process to purchase till the end
Simona Β· 20 December 2024
Agent replied Β· 25 December 2024
Thank you for taking the time to leave us a review, Simona. It is very much appreciated, and we hope you have a great Christmas.
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5/5
GoogleHats off to Green&Co, Very happy with the service I received from them. As a first time buyer I was very nervous Thank you to Shakila for always keeping me updated , very friendly and on top of things. Thank you to Katie who done the viewing. Keep up the hard work.
Sumaiya Β· 24 June 2024
Agent replied Β· 22 October 2024
Thanks for taking the time to leave a review; much appreciated.
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5/5
GoogleKatie was awesome - friendly, professional, enthusiastic and kind. Absolute credit to Green and Co.
David Β· 26 September 2025
Agent replied Β· 26 October 2025
Thank you for taking the time to provide feedback, David; it is greatly appreciated.
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1/5
GoogleG&C were very good answering buyer enquiries and negotiating with the sellers. However, the property was handed to us very filthy with food leftovers in the kitchen and a brown wheelie bin full of garden waste (in December!). We were given no manual of the property and really struggled to figure out where basic things are or how they work. A property manual is something that other estate agents ask the sellers to prepare to make the transition of the new occupiers more straightforward. We doubt they told the sellers to leave the property in a reasonably clean estate. There were also issues with items that the sellers were supposed to leave as part of the purchase like furniture etc. and our solicitor informed us (after completion!) that the list of items prepared by us and the sellers was not the same. The solicitor also showed us a message from the seller to G&C with the list of items that was not shared with us. As problems came after completion and G&C got paid their efforts to help were none existent indeed and kept passing the buck to the solicitors. No efforts to even contact the sellers to arrange rubbish removal despite pictures of the problem were shared with them. Almost two months since we moved in and we do not have answers for the missing items issue. We also noted that they tend not to answer emails sent to their main email address like it happened to us two times while placing home offers! Kudos for Fleur though our mortgage broker she was very good and helpful.
Marina Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you for taking the time to provide feedback. I am disappointed to read that the property was left in a way that you found unacceptable. Having spoken to your solicitors today, we understand that they are communicating with the sellers/sellers solicitors regarding the fixture and fittings that you have disputed. The issues you have raised need to be dealt with by your solicitors because they are part of a legal contract that they dealt with.
Currently, "property manuals" are not commonplace or a legal requirement within the United Kingdom. Conveyancing procedures are presently being reviewed, and we hope that new policies will allow for something like this.
As far as emails going missing are concerned, we can only apologise if this was the case. Due to COVID, we have some of our staff working from home while others work within our offices. There have been occasions when emails have been read but not dealt with on the assumption that someone else was dealing with it. This isn't acceptable, but current restrictions have caused some internal problems for us.
I wish you well in your new home and based on what your solicitor has told us we are confident that they are dealing with this matter on your behalf.
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1/5
TrustpilotNo idea how they sell properties
No idea how they sell properties. Called to view a property in Eccleston. But refused to carry out a viewing unless we had our house on the market. Which we are in the process of doing. So if we viewed and wanted it. The house could have been up for sale and sold in 4 weeks for all they know. But to not even invite to view. Terrible service. No other Estate agent does this. As you never know we may be able to buy without selling ours... didnt allow a further discussion to find out...just a point blank dont do viewings unless you are on market. ...their loss.
Jacqui Β· 19 January 2026
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5/5
GoogleFantastic experience using the Boldmere branch to sell a property. Reece was brilliant during the sale, whilst Shakila and Katie were super helpful during the post-sale process to bring it to a conclusion. Thank you all, would recommend highly to prospective buyers/sellers!
Chris Β· 24 June 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to leave a review, Chris; it is much appreciated.
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5/5
GoogleWe have recently completed on a house purchase in Sutton Coldfield with Green&Co. Our specific contact was Shakila who was wonderful throughout the entire process, from the day we made an offer right until completion. She was always accessible via phone/email and would respond quickly to any queries we had. We never felt the need to chase anything as it was all in hand. Couldn't have asked for a better experience buying a house for the first time!
We also used John Cross the in-house mortgage broker who was absolutely brilliant and I'm so glad we used him. He was so thorough meaning that once he had the information we didn't need to keep repeating it and he made sure we got the best deal. The ladies that work behind the scenes for him were very efficient and good at keeping us up to date with progress. We plan to use him again when the time arises and would definitely be considering using Green&Co as our agents again.
Thank you to the whole team. From Erin L-S and Huw S (and Ozzy the dog!)
Erin Β· 24 June 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to leave a review, Erin; it is much appreciated.
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5/5
GoogleGreen and Co Boldmere are excellent! They have sold two houses for us in the last 18 months, so I have no complaints. Shakila has always gone the extra mile to ensure that our needs are met in a timely fashion. Thank you, Shakila.
Our most recent sale was expertly handled by Katie, a truly wonderful individual. She has kept us thoroughly informed throughout the viewing and sales process, and her swift responses to our queries have been greatly appreciated.
Thank you both, and thank you to the team behind the scenes. I would highly recommend!
Farrah Β· 24 June 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to write a review; much appreciated.
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5/5
GoogleWent in today and I can only thank Sebastian and Mandy, great help, great chat and overall great thankyou !
Michael Β· 24 June 2024
Agent replied Β· 22 October 2024
Thanks for taking the time to leave a review; much appreciated.
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5/5
TrustpilotExceptional Service from the Great Barr Branch Team
I have interacted with numerous estate agents over the years, but none have quite matched the exceptional service provided by Green and Company, Great Barr, with a special mention to Nicola Hallibuton and Paul Fleet who showed us around the property. From the moment I contacted them, Nicola's and Paulβs professionalism and politeness stood out.
KLM Β· 23 April 2024
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5/5
GoogleFabulous, professional service from Greenβs in Boldmere. Great, efficiency and knowledge from Mandy when sorting the mortgage and the very calm and helpful staff in the Boldmere office. Would highly recommend
Alison Β· 12 October 2025
Agent replied Β· 26 October 2025
Thank you for taking the time to provide feedback, Alison; it is greatly appreciated.
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1/5
TrustpilotThe offices in CHESTER ROAD has aβ¦
The offices in CHESTER ROAD has a terrible service . Phoned them three times about a property and they wanted offer letter from mortgage company . Said they will send an email to reply with my offer letter but never sent it. Phoned back made pathetic excuses as they were busy I mean how long does it take to send an email ?
Zaighum Β· 6 October 2025
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5/5
GoogleVery friendly and helpful staff. Shakila in particular was so helpful from start to finish and made the process simple and easy. Would definitely recommend using this Green & Co branch if buying/ selling a property close by.
Sayedul Β· 15 July 2025
Agent replied Β· 27 July 2025
Thank you for taking the time to leave us a review, Sayedul; it's very much appreciated.
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5/5
TrustpilotVery happy with Green & Co.
I engaged Green & Company to sell my late mother's house as they sold the house opposite. Shaz came out to value the property and explained the various options I had for selling it. He helped me understand the pros and cons of each and left me to make an informed decision. During this time he was always available on the end of the phone to answer my questions. In the end I chose to sell via Modern Auction. The marketing details they listed on their website were very good. I had about 20 viewings, hosted by various branches of Green & Company, in the space of 7 days before the auction closed. The final price achieved was better than expected. Thank you Shaz and team.
Lynn Β· 29 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.