Trusted Agent profile · Dorset
★★★★★
1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleRating only, no written review.
Hi Jenny, this is disappointing to see. We can't find a record of having a dealings with you on our system, perhaps you could contact the Divisional Director who oversees our Wareham branch Gavin Harris on 01929 552206 or gavin.harris@goadsby.com and we can try and resolve any dissatisfaction. Kind regards.
5/5
GoogleRating only, no written review.
Hi Stephen, thank you for leaving our Wareham branch a 5 star review. All the best.
5/5
GoogleRating only, no written review.
5/5
GoogleWe found Ellen very helpful and she was very happy to arrange viewings and to answer any queries that we might have. Very good service
Hi Ian, thank you for taking the time to review our service. I'm sure Ellen and the team at Wareham will really appreciate your comments. All the best.
5/5
GoogleRecently started renting through Goadsby, Hannah in lettings has been fantastic! Great communication, quick responses and always happy to help 🙂 …
Hi Amber, that is great to read, thank you for taking the time to review our service. So pleased we have been able to assist you. All the best.
1/5
GoogleI used Goadsby for Letting years ago and they were wonderful. That is not the case now. Sly, underhand, non transparent, patronising is my current experience of using them. Very disappointed.
Hi Anna, sorry to read this. Please get in touch with our Divisional Director Mark Sanderson and we will look into your issues further. He can be contacted at mark.sanderson@goadsby.com. Many thanks
5/5
GoogleHenry was very thorough with our purchase and when other parties were dawdling he was very proactive in chasing and getting the purchase over the line. Thank you for all your work over the past couple of months!
Hi Peter, that is great to read, thank you for taking the time to review our service, so pleased we were able to assist you. All the best.
5/5
GoogleFantastic Estate Agents- really looked after us when buying locally. Henry was especially prompt, polite and helpful. Thank you Goadsby Wareham!
Hi Jennifer. Thanks for your kind review I'm sure Henry and the team at Wareham will really appreciate your comments. All the best.
5/5
GoogleIt is no wonder their boards are all over the place. Henry was fantastic! Updated me regarding my sale constantly. Chased solicitors for me. All round fantastic service and will be using Goadsby every time. They just know how to sell property and have a great way of doing it. The benefits of using Goadsby is simply the fact that they are big, but not too big. They have a huge database of potential buyers, they ensure the chasing is handled instead of focusing just on more instructions once you have a sale agreed, and they have the capacity to always have staff to help you, unlike a lot of other agents. A lot of people know that a house is never really sold until completion, in fact, 1 out of 4 in the UK fall through but Henry along with Goadsby ensured my sale reached completion and had no chance of falling through. Thank you Henry and thank you Goadsby.PositiveResponsiveness, Quality, Professionalism, Value
Hi Olie, thank you for your kind review, I'm sure Henry and the team will be delighted to read your comments. So pleased we were able to help you with your sale. All the best.
5/5
GoogleI can’t speak highly enough of the staff at Goadsby (Wareham Office), from my first contact to arrange to view a property (with Fiona I think), right the way through to purchasing our property. Buying a property can be stressful, often with unforeseen issues but Henry was always on hand to sort out any problems immediately, ensuring things moved along as smoothly and quickly as possible, liaising with the relevant parties in a prompt and professional manner. We’ve bought and sold a lot of houses over the years and I always think a good indicator of how competent an Estate Agency is, can be gauged by how they treat you as a buyer. All dealings with every staff member we spoke with showed them to be efficient, personable and a pleasure to deal with. I’ve had no dealings with Goadsbys prior to this as I’m from outside of the area, but I wouldn’t hesitate to appoint them again should we need to sell, or recommend them to others. Estate Agents traditionally have a poor reputation but, in my opinion, the staff there were exceptional and second to none, always ringing back, responding to emails promptly and when our contact Henry wasn’t available, Gavin stepped in to ensure there were no delays. Thanks to the team for all your hard work, we really appreciate it.
Hi Jan thank you for taking the time to review our Wareham team. I'm sure Gavin and his staff will really appreciate your comments. So pleased we were able to help you. All the best and kind regards
5/5
GoogleWe rented a property located in Poole for a year through the help of Goadsby Estate Agent (Poole Branch). Claire Martin from Goadsby is very professional and responsive. She is also very friendly and helpful. We had a very good experience renting a property through Goadsby and we would recommend using Goadsby estate agent to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Hi, thank you for reviewing our Poole Lettings service, so pleased Claire and the team were able to help you. All the best.
5/5
TrustpilotThis is a fantastic agency who work…
This is a fantastic agency who work hard and ethically with you the client in mind. They are understanding and intelligent and I would definitely use them again if I move home.
4/5
GoogleRating only, no written review.
Hi Lacra, thank you for your 4 star review of our service. Kind regards.
5/5
GoogleRating only, no written review.
Hi Steve, thank you for your 5 star review for our Poole Office, all the best.
1/5
GoogleRating only, no written review.
Hi Ross, this is disappointing to see. If you could email our Poole lettings manager claire.martin@goadsby.com with any issues you have experienced we would be keen to find out why you rate us as a 1 star. I notice you were registered as a potential tenant with us in early November and were due to see a property with us which never took place. Kind regards.
5/5
GoogleRating only, no written review.
Hi Roberta, thank you for your 5 star review. Kind regards.
5/5
GoogleGreat staff. Excellent and professional team
Hi Eduardo, that is great to read, thank you for your kind review. All the best.
5/5
GoogleVery good service and helpful staff. Thank you Emily.
Hi Sienna, thank you for your review. I'm sure Emily and the team will really appreciate it. All the best.
5/5
GoogleGoadsby was the selling agent of the property I bought, I had a very good experience with Goadsby in the past and this time again they were right on top, very professional and responsive especially Emily has been very kind and responsive, I remember at one stage my solicitor told me that my transaction could be delayed for some reason where Emily stepped in and used her / her peer’s experience for possible solution ( so many thanks for that Emily) I would highly recommend Goadsby Poole, well deserved 5 stars.PositiveResponsiveness, Professionalism, Value
Hi Bilal, that is great to read ! Thank you for taking the time to review our Poole team. I'm sure Matt and Emily will be delighted with your comments. Kind regards
5/5
GoogleMatt, Emily and the team at Goadsby in Poole were absolutely fantastic in supporting us throughout the sale of our flat in Poole. Highly professional, communicative, responsive and good natured even during the pandemic; the legal profession in the area could learn a thing or two about customer service from the team at Goadsby.
Hi Andrew, thank you for your kind review. So pleased we were able to assist you with your move! All the best.
5/5
GoogleMatt and Jessica, provided empathy and professionalism during the sale of my late friends property. There were several difficult moments during the process, but they provided support and efficiency in resolving all these issues. They kept in touch and took me through each and every step, to achieve a successful conclusion. I would not hesitate in recommending this particular office, Manager and staff.
Hi Linda, thank you for taking the time to review our Poole sales team, I'm sure they will be delighted to read your comments. So pleased we were able to assist you in a professional manner. All the best.
5/5
GoogleMatt provided a professional service to myself and my brother when we recently had to sell our Mum's flat. He found a buyer very quickly and was super supportive throughout the process. We will be using Goadsby when we come to sell our own property. Five Star Service.PositiveResponsiveness, Quality, Professionalism, Value
Hi, thank you for taking the time to review our service. I'm sure Matt and the team will really appreciate your comments. So pleased we were able to assist you with your mums flat. All the best.
5/5
GoogleI have to give Goadsby, Poole 5 stars for their excellent service on my recent flat purchase. I moved from the West Midlands & dealt mainly with Matthew. He was extremely professional throughout the whole thing. All the staff were so helpful & always returned calls. Buying or selling, I highly recommend them.
Hi Ann, thank you for taking the time to review our Poole office, so pleased Matthew and the team were able to assist you. All the best.
5/5
GoogleHaving previously chosen to only use independent Estate Agents Goadsby’s Poole completely changed our mindset. Due to a purchase of a property they were marketing we agreed to let them sell ours. Jess, Emily and Matthew were entirely professional with contact even on their days off. Our sale fell through at one point, however Jess rescued this within hours and completion was successful. I would definitely recommend and of course use again.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jay, thank you for taking the time to review our Poole office, we are still an independent estate agent, just a big one ! All the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.
