Trusted Agent profile · Dorset

Goadsby estate agents in Bridport, Bournemouth, Salisbury and 6 more

4.6

★★★★★ Excellent

1,416 reviews across 13 offices and 4 platforms

www.goadsby.com

Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,365

Reviews on Google

All 13 offices

Yell logo

4.8 / 5

5

Reviews on Yell

All 13 offices

Trustpilot logo

44

Reviews on Trustpilot

Business-wide

Our offices

Goadsby's 13 offices, most reviewed first. Each has its own page.

Latest reviews from every Goadsby office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Goadsby let anyone have free access to your home!

I completed my property on 22nd Feb 2022 in Bridport Dorset. On 21st they phoned me to as they wanted keys. I said they had 2 keys handed when I asked them to sell my property. They claimed I had signed them out. I knew I had not. They said they had my signature signing them out. I went to the shop. It was not my signature nothing like . They then claimed I had authorised said signatures person to pick keys up for me. Which I had not! Worrying thing is they had released my keys with address in November. I am an elderly lady living alone! I hadn’t realised someone had access to my home! I said they should pay to replace locks at their expense ! They totally refused.

Patricia · 23 February 2022 · Goadsby Poole (245 High Street North)

5/5

Google

Very personable and extremely helpful staff. Excellent communication throughout the process too. A big thank you to the Bridport Branch!PositiveProfessionalism

Clare · 9 January 2022 · Goadsby Bridport

Agent replied · 8 January 2025

Hi Clare, great to read thank you and all the best !

5/5

Google

We’ve recently had a brilliant experience with the lettings department at Goadsby. The moving process was hassle-free, informative and professional, and the communication has been great and very helpful. The staff who have dealt with us have been friendly and responsive throughout. We’d highly recommend using their services!PositiveResponsiveness, Quality, Professionalism, Value

Jacksons · 10 December 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 9 December 2024

Hi Kate, that is great to read, I’m sure Glenn, Sonny and Kerry will be delighted to see this too. Thank you for taking the time to review our services, so pleased we were able to help you. All the best!

5/5

Google

We’ve recently had a brilliant experience with the lettings department at Goadsby. The moving process was hassle-free, informative and professional, and the communication has been great and very helpful. The staff who have dealt with us have been friendly and responsive throughout. We’d highly recommend using their services!PositiveResponsiveness, Quality, Professionalism, Value

Sybilsausage · 11 November 2021 · Goadsby Weymouth (2-4 Coburg Place)

Agent replied · 10 November 2024

Hi Kate, that is great to read, I’m sure Glenn, Sonny and Kerry will be delighted to see this too. Thank you for taking the time to review our services, so pleased we were able to help you. All the best!

5/5

Trustpilot

I rented a property in bournemouth town…

I rented a property in bournemouth town centre through goadsby and stayed there for 6 years. Throughout this time we had occasion to contact both Mathew Bewley and in the last few years Alex Gould. Both were very professional and diligent mediators in getting contractors and landlord together to solve issues and maintenance. It was always a pleasure to talk to them both over the phone/ email and always quick to respond/ resolve. I have absolute confidence in this company as managing agents and only wish they were my new agents . Unfortunately all agents are not cast the same. If your looking to rent or have your property managed this would be my first choice

Cameron · 10 November 2021 · Goadsby Poole (245 High Street North)

5/5

Google

Mark Nurse was brilliant, he stayed in regular contact with us and was always happy to give us advice and keep us updated throughout our purchase of business.PositiveResponsiveness, Quality, Professionalism

Debbie · 24 October 2021 · Goadsby Bournemouth (99 Holdenhurst Road)

Agent replied · 23 October 2024

Hi Debbie, that is great to read, thank you for taking the time to review us. All the best.

4/5

Google

Rating only, no written review.

Lacra · 13 October 2021 · Goadsby Ferndown

Agent replied · 23 October 2024

Hi Lacra, thank you for your 4 star review of our service. Kind regards.

5/5

Google

Rating only, no written review.

Dylan · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Dylan, thank you for your 5 star review. Kind regards

5/5

Google

Rating only, no written review.

Srabani · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Dr Mukherjee, thank you for your 5 star review, so pleased we were able to sell your property and secure your onward purchase. All the best.

5/5

Google

Rating only, no written review.

Phillip · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Phillip, thank you for you 5 sat review ! All the best.

1/5

Google

No one got back to us at all waste of time really

Dennis · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Dennis, I'm sorry to read this. We pride ourselves on our customer service, so this is very disappointing to hear. Please contact the branch associate Richard Farnes on ferndown@goadsby.com and if we can rectify this for you we certainly will. All the best.

5/5

Google

Can't thank Chris enough for making the whole process so smooth and hassle free, great communication and kept us updated throughout. First class service and highly recommend.

Paul · 13 October 2021 · Goadsby Ferndown

Agent replied · 13 June 2024

Hi Paul, thank you for your review, so pleased Chris was able to assist you. All the best.

5/5

Google

Bought property and Tim Winslade was the most accommodating and professional estate agents that I have ever dealt with, thank you for an easy ride Tim and the guys at Goadsbys in Ferndown, Barry

Barry · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Barry, thanks for your review, so pleased we were able to help you. All the best.

5/5

Google

Goadsby worked hard on my behalf to guide me through the sale. They kept me informed of every step along the way and communicated thoroughly. I recommend them highly.

Barry · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Barry, thank you for taking the time to review our Ferndown Office, so pleased we were able to assist you. All the best.

5/5

Google

A massive thank you to Tim Winslade who was fantastic from start to finish on the purchase of our property. Excellent communication , highly knowledgeable and professional. Tim made everything so seamless for us. Highly recommend him! Thank you once again

Lizzie · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Lizzie, thanks for reviewing our Ferndown office, your comments will mean a lot to Tim and the staff. All the best.

5/5

Google

Very proactive. Handled the sale of my parents' property as part of their estates. As I live a distance away, especially with Covid restrictions, I had to rely on them totally. I was kept well informed throughout. Friendly as well as professional! They made a difficult task much easier.

Paula · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Paula, thank you for your kind review, so pleased we were able to assist you. All the best!

5/5

Google

Highly recommend Tim Winslade and Richard Farnes and all at Goadsby as agents for sale of property. Outstanding service - professional, business oriented, responsive and very knowledgeable about the local market and the sales process. Introduced pre qualified, quality buyers to our property. Don't hesitate, these agents are the best in the area!

Melanie · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Melanie, this is great to read, so pleased the team at Ferndown were able to assist you and your family. All the best.

5/5

Google

We purchased a property through Goadsby and dealt with Tim throughout. Tim was extremely professional, knowledgeable and reposponsive throughout the process and really helpful with any questions and queries we had. Can't recommend enough! Thanks!

Charli · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Charli, many thanks for your review, glad we were able to find you a property to move to. All the best.

5/5

Google

I recently purchased my house through Goadsbys in ferndown. They were really helpful the manager Tim was always on hand to answer any questions. We had a delay towards the end which was no fault of Goadsbys they sorted it within day’s to make sure the sale went through on the date planned. They recommended a solicitor to use and again he was brilliant got the job done and done right. Overall the level of service was brilliant if you want a friendly helpful team that get the job done professionally and at a good speed then Goadsbys are brilliant at this. I was never left wondering what’s next or what am I waiting on they were always on the ball and I was fully briefed. Again a big thanks to the manger Tim a friendly professional guy. Will certainly deal with them again on future purchases.

Dave · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Dave, that is so nice to hear. Thank you for taking the time to review our service. Tim will be thrilled to read your comments. All the best.

5/5

Google

I've only ever left two other reviews online but I felt compelled to write this one as buying a new house is usually stressful, and thanks to Tim, this one wasn't. My experience was brilliant. Tim was super efficient, helping me in many ways, and I was the purchasers, not the seller. I've bought and sold a few houses over the years and Goadsby's was far better than any of the national chains. Tim made sure he was available and always took our calls or phoned back promptly. A real surprise to deal with a company that was so efficient, even in a pandemic! I'll definitely only use Goadsby's from now on.

Sandra · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Sandra, thank you for your 5 star review of our Ferndown Sales and Lettings team. All the best.

5/5

Google

Richard at Goadsby has been brilliant (as well as all his colleagues I spoke to). Nothing was too much trouble and he was able to respond to me in a very timely fashion. All the staff have been friendly and very helpful. I've been so pleased with what Goadsby have been able to do for me and help me buy my first flat! I would definitely use them again in the future

Rachel · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Rachel, so pleased we were able to help you. All the best in your first home !

5/5

Google

I met with several Ferndown agents before selecting Goadsby to market my property, far preferring their approach (honest advice, realistic valuation, friendly and professional). I was fairly unlucky with 2 sales falling through but each time Goadsby got my flat back on the market ASAP and a stream of people back through the door. Excellent, consistent service - clear and regular communication by phone and email, efficient, reliable and tenacious to the end. I would wholeheartedly recommend Goadsby.

Claire · 13 October 2021 · Goadsby Ferndown

Agent replied · 11 June 2024

Hi Claire, thank you for taking the time to review us. Glad we got there in the end! All the best.

5/5

Google

Rating only, no written review.

Amanda · 13 October 2021 · Goadsby Broadstone

Agent replied · 11 June 2024

Hi Amanda, thank you for leaving us a 5 star review. All the best.

1/5

Google

Poor communication throughout. No updates unless we requested them and when we did receive them they were vague with no timescales. Very disappointing customer service.

Luke · 13 October 2021 · Goadsby Broadstone

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Goadsby is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Goadsby

Which Goadsby office has the most reviews?

Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.

Where are the Goadsby offices?

The 13 Goadsby offices, by town:

Has Goadsby won any awards?

Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.

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