Goadsby reviews

★★★★★ 5/5

Google

We bought and then sold our house through Goadsby, and the service was exceptional from start to finish. Tim and Olivia were both fantastic, highly responsive, proactive, and genuinely supportive throughout the entire process. Nothing was ever too much trouble, and their professionalism and clear communication made everything feel smooth and stress‑free. We couldn’t have asked for a better team and would highly recommend Goadsby to anyone looking to buy or sell.

Jamie · 26 March 2026

★★★★★ 5/5

Google

I recently decided to let my property out to which i chose Goadsby to assist me. It was a very pleasant experience! From start to finish their customer service couldn't have been better. Whilst there were a few hurdles along the process (none of which Goadsby were to blame) Connor was there to assist me every step of the way and offer me his professional advice. Its also worth mentioning that at no point did i feel nagged or harassed by the team... Thanks again Connor. I would also like to thank the rest of the staff in Ferndown, predominantly Olivia and Harriet for their customer service, I'm in no doubt that they were disappointed to hear my voice as they are there to buy/sell houses, however every time i phoned in requesting a call back from Connor, they ensured it was done. I would highly recommend using Goadsby if your considering an estate agent and would like to thank the Ferndown team for their support and professionalism.

David · 1 May 2025

★★★★★ 5/5

Google

My partner and I were first-time buyers, and Olivia was brilliant throughout the whole process! We were continuously updated, and she answered any and all questions we had. Olivia was the perfect bridge between the solicitors, the vendors, and ourselves, making everything run smoothly from start to finish. We couldn’t have asked for better support as first-time buyers!

Tomm · 15 November 2025

★★★★★ 5/5

Google

I have been dealing with Lynsey in the land department predominantly over the last 2 years on a number of different purchases, Lynsey has been a pleasure to work with and is very responsive on every matter ensuring things to move quickly. I would not hesitate to recommend Goadsby land department to friends and family. Daniel Thompson

Daniel · 15 November 2025

★★★★★ 5/5

Trustpilot

House sale in Southampton

Goadsby, and in particular Rob, were brilliant throughout our house sale in Southampton. We'd been on the market with another estate agent for a few months and not got anywhere with them. We switched to Goadsby and immediately got several offers.

Customer · 8 March 2026

★★★★★ 5/5

Google

Olivia was one of the first agents I met with when searching for my new home. She took time to understand what I was looking for and quickly learnt what would work for me. I registererd with lots of estate agents and was pleased that there was never any pressure to sign up with a mortgage adviser and the focus was on finding me the right property. Once my offer was accepted Olivia and Tim explained the process clearly and worked with both parties to complete the sale quickly.

Susie · 28 January 2025

★★★★★ 4/5

Google

I recently purchased a property and was very impressed with the service provided by Goadsby. From our first meeting, Tim was professional, knowledgeable, and always available to answer my questions. They kept me informed throughout the entire process and their communication was clear and timely. I felt supported every step of the way and I would highly recommend their services.

William · 8 April 2025

★★★★★ 5/5

Google

Tim and the team were amazing. Nothing was too much trouble and they kept me up to date at all times!

Darren · 19 March 2026

★★★★★ 5/5

Trustpilot

Professional estate agents

Goadsbys were on the ball during our house purchase,Gareth and the team kept us informed through the whole process through phone calls and emails,

Dean · 7 January 2026

★★★★★ 5/5

Google

A very good agency, professional, helpful, and fast. Special thanks to Olivia, who supported me throughout and responded to my email very quickly.Higly recommend.

Magdalena · 15 November 2025

★★★★★ 5/5

Trustpilot

Would highly recommended Goadsby Wareham Branch

Would happily recommended Goadsby, we were really pleased with the service provided by Gavin and his team. They were always professional, friendly and extremely efficient, responding to communication quickly and going above and beyond to provide a smooth sale. Gavin always keep us up to date, and explained anything we needed to do to speed things up especially when it came to the solicitors. Many thanks to team Goadsby!

Andrea · 6 December 2023

★★★★★ 5/5

Trustpilot

Patient and professional - Flat purchase

I bought a flat through Goadsby , Weymouth. Both solicitors were an absolute nightmare, taking ages to do things or even refusing to act on time. I had never bought a leasehold property and was guided by them all the way. Mark Godfree managed me, the vendor and the solicitors with dogged persistence, patience and courtesy, even when emotions ran high. I wasn't even the client, but was kept informed daily towards the end. If I have to sell my home I will definitely go to the Goadsby team.

Karla · 15 April 2025

★★★★★ 5/5

Google

Very helpful and pleasant staff. Knowledgeable. Thanks to Linda.

Kevin · 15 November 2025

★★★★★ 5/5

Google

Linda has been brilliant from start to finish! She was an absolute pleasure to deal with, so cooperative and incredibly understanding. We’re very grateful for everything Linda did to help us secure our beautiful new home, and her customer service approach was perfect! Connor has also been a superb support to me and my young family, and we are immensely grateful for him and all the team at Goadsby Ferndown, who always do their upmost to help us. Thank you to a fantastic team!

Rob · 18 June 2024

★★★★★ 5/5

Google

I've only ever left two other reviews online but I felt compelled to write this one as buying a new house is usually stressful, and thanks to Tim, this one wasn't. My experience was brilliant. Tim was super efficient, helping me in many ways, and I was the purchasers, not the seller. I've bought and sold a few houses over the years and Goadsby's was far better than any of the national chains. Tim made sure he was available and always took our calls or phoned back promptly. A real surprise to deal with a company that was so efficient, even in a pandemic! I'll definitely only use Goadsby's from now on.

Sandra · 10 June 2021

★★★★★ 5/5

Google

I recently purchased my house through Goadsbys in ferndown. They were really helpful the manager Tim was always on hand to answer any questions. We had a delay towards the end which was no fault of Goadsbys they sorted it within day’s to make sure the sale went through on the date planned. They recommended a solicitor to use and again he was brilliant got the job done and done right. Overall the level of service was brilliant if you want a friendly helpful team that get the job done professionally and at a good speed then Goadsbys are brilliant at this. I was never left wondering what’s next or what am I waiting on they were always on the ball and I was fully briefed. Again a big thanks to the manger Tim a friendly professional guy. Will certainly deal with them again on future purchases.PositiveResponsiveness, Quality, Professionalism

Dave · 10 June 2021

★★★★★ 5/5

Google

Excellent from first viewing through to completion. Thank you Olivia

Michelle · 11 August 2025

★★★★★ 1/5

Trustpilot

Goadsby At Ferndown - Worst expetience when you end contract

The company is not friendly and their job end the moment tenancy agreement is signed. No collaboration or support. Especially the Ferndown branch! Never go them. There is no patience to listen to a problem statement and always delayed response. I have formally written to Deposit Scheme to get my deposit back while the assocaites just push back on every request to even get the least of information! Never go to them if you want peaceful life within or life after tenancy in gettin own money back or have an idea about the end!

Not · 24 November 2023

★★★★★ 1/5

Trustpilot

Use an alternative agent if you want to sell your property in Bournemouth

A very disappointing experience I'm afraid and I would not recommend Goadsby if you are looking to sell your property in Bournemouth. There was very little engagement, enthusiasm, pro-activity or feedback from day one. A very small number of viewings and no effort to keep me updated on viewings or discussions with potential buyers. One offer was accepted but Goadbsy never demonstrated any commitment to progressing the sale, resolving the key issues or addressing any of the enquiries that were raised by the potential buyers. This meant a lost sale and a £2,000 solicitors fee. Any discussions with my contacts at Goadsby always focused on the easy option of quick price reductions as opposed to marketing opportunities they could put in place to drive viewings and footfall. Additional and improved photographs were discussed but again took 3 weeks to implement. Too many lost opportunities at a time when challenging conditions require a pro-active, knowledgeable and determined agent. I'm more than happy to discuss this feedback with anybody from the Goadbsy senior management team in more detail if they would like to call me but I doubt this will happen. Most definitely not to be recommended. Find another agent.

Tony · 12 November 2023

★★★★★ 5/5

Google

We have purchase a house and our impression is that all the members of the Team in Goadsby Ferndown are very professional and helpful. This estate agency is one of the best for doing viewings and the are very supportive during the whole conveyancing process. They will try the best to get things in the right direction.

Ana · 12 July 2025

★★★★★ 1/5

Trustpilot

We have been a tenant with goadsby for…

We have been a tenant with goadsby for a few years and up until recently were ok but on leaving our property early at the landlord’s request we did so at great expense to ourselves !the landlord aided by goadsby have since tried to keep most of my deposit as well for fictitious repairs and to add insult to injury they promised me and I have emails to prove this I would have the undisputed part of my deposit back today and guess what I’ve not got it they are rude do not understand the law or promises made so avoid very very poor

Stephen · 19 August 2024

★★★★★ 5/5

Google

Excellent communication, from both Polly and Tim. Also Goadsby offers an in house letting service, so if you change your mind about selling, the transfer to let the property is stress free. That is such an …

Alison · 16 April 2024

★★★★★ 5/5

Trustpilot

Dylan at Goadsby in Wimborne was kind

Dylan at Goadsby in Wimborne was kind, patient and nothing was too much trouble. He helped me through the process so that I am now living in a beautiful home.

PAULA · 19 July 2024

★★★★★ 5/5

Google

Chosen over others as they understood the type of let we wanted to achieve. Connor and Linda were always available and highly professional. Most pleased with outcome. Thanks again

Ant · 18 June 2024