Trusted Agent profile · Bournemouth

Goadsby Bournemouth reviews

3.8

★★★★★ Good

115 reviews across 2 platforms

31 Southbourne Grove, Bournemouth, BH6 3QT

Goadsby's office in Bournemouth, at 31 Southbourne Grove, is rated 3.8 out of 5 across 115 reviews on two platforms, including 72 Google reviews rated 4.6.

Google logo

4.6 / 5

72

Reviews on Google

This office

Trustpilot logo

43

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

We had a really positive experience with Neil and the team at Goadsby during the sale of a flat after a bereavement. It was a particularly sensitive time for our family, and they handled everything with such care, professionalism and understanding. From the outset, Neil and team were proactive, communicative and incredibly supportive. They kept things moving efficiently while always being respectful of the situation, which made a huge difference to us. We were also working towards an important deadline, and thanks to his persistence and the team’s coordination, everything came together in time. Selling a property under these circumstances could have been very stressful, but Neil made the process feel manageable and well handled throughout. We’re really grateful and wouldn’t hesitate to recommend Neil and the Goadsby team.

Holly · 26 March 2026

Agent replied · 16 April 2026

Hi Holly Many thanks for taking the time to review the service you have received from Neil and his team in Southbourne. So pleased we have been able to assist at this difficult time, all the best.

5/5

Google

Highly Recommended! We recently bought our home with the help of Jake from Goadsby, and we couldn’t be happier with the experience. From the very first viewing to completion day, Jake was consistently helpful, responsive, and genuinely supportive. He kept us updated at every step, explained everything clearly, and made the whole process feel far less stressful than we expected. Buying a home can be overwhelming, but with Jake it all felt smooth and well-managed. Thank you, Jake, for guiding us through the entire journey, we truly appreciate your hard work!

Agnes · 5 December 2025

Agent replied · 26 December 2025

Hi Agnes Many thanks for taking the time to review the service you have received from Jake. Really pleased we have been able to assist with your purchase. We hope you are very happy in your new home. All the best.

5/5

Google

Our daughter recently purchased and sold through Goadsby. Whilst there were a few hiccups along the route as is so often the case, Goadsby managed them extremely professionally and kept us well informed at all times. Jake especially, guided us through the whole process and kept the chain on track especially when it was in danger of unraveling. I would also thank Josie for her invaluable help. In summary, a strong team who made things happen and we would recommend and look to use again if the occasion arises.

Mark · 26 November 2025

Agent replied · 26 December 2025

Hi Mark and Judy Thank you for taking the time to review our service, really pleased to hear we have been able to assist your daughter with her move. Jake and Josie shall be delighted to receive your feedback. All the best.

5/5

Google

I had a great experience working with Jake at Goadsby Estate Agents. He was professional, responsive, and always willing to go the extra mile to help. Communication was clear throughout, and he made the whole process much smoother and less stressful than I expected. I wouldn’t hesitate to recommend Jake to anyone looking for a reliable and knowledgeable estate agent.

Margaret · 16 February 2026

Agent replied · 16 April 2026

Hi Margaret This is really great to read. Thank you for taking the time to review the service you have received from Jake, he shall be delighted to receive your feedback. All the best.

5/5

Google

I recently sold a flat in Southbourne through Goadsby with Jake Timpson as the lead agent. My experience was excellent from start to finish, despite the tough market conditions at the moment. Jake was always helpful with advice on the sale, quick to update me with feedback after viewings and very professional in all matters. I would have no hesitation in working with Jake and Goadsby again in future.

Rachael · 27 October 2025

Agent replied · 26 December 2025

Hi Rachael Many thanks for taking the time to review the service you have received from Jake and his colleagues. Delighted we have been able to help with your sale. All the best.

5/5

Google

Goadsby Estate Agents Southbourne took care of the sale of my late mother's bungalow. The property sold within days. All those involved were very professional especially Jake who headed up the team and was caring and professional throughout I can recomend this firm unconditionally and Jake in particular.

Jenny · 26 March 2026

Agent replied · 16 April 2026

Hi Jenny Thank you for your kind words which Jake and his colleagues shall be delighted to read. Really pleased we have been able to assist at such a difficult time, all the best.

5/5

Google

Outstanding Service from Greg at Goadsby Greg at Goadsby provided exceptional service from start to finish. His professionalism, knowledge, and dedication were evident throughout the entire process. Greg truly listened to my needs and went above and beyond to make the experience smooth and stress-free. He was always available to answer questions, offered insightful advice, and communicated clearly at every step. Beyond his expertise, Greg’s friendly and approachable nature made working with him a pleasure. If you’re looking for a reliable, personable estate agent, I highly recommend Greg at Goadsby. A fantastic experience overall!

Daniel · 16 April 2025

Agent replied · 24 October 2024

Hi Daniel, that is great to read! Thank you for taking the time to review our service, I'm sure Greg will really appreciate reading your comments. All the best and kind regards.

5/5

Trustpilot

House sale in Southampton

Goadsby, and in particular Rob, were brilliant throughout our house sale in Southampton. We'd been on the market with another estate agent for a few months and not got anywhere with them. We switched to Goadsby and immediately got several offers.

Customer · 8 March 2026

Agent replied · 1 June 2026

Thank you for your kind review! We’re pleased Rob and the team were able to help achieve several offers quickly and support you through what sounds like a difficult sales process. We appreciate your kind comments and your trust in Goadsby. Best wishes for the future.

5/5

Google

Jake has been amazing in the resale of our property. 36 days on the market and 83 days from date offer accepted to date contracts exchanged. Fantastic result and I look forward to working with him again.

Amanda-Jayne · 2 April 2026

Agent replied · 16 April 2026

Hi Amanda-Jayne Many thanks for your comments, really great to hear your sale went through so quickly!! All the best.

5/5

Google

Jake Timpson at Goadsby is a fantastic estate agent, we have been very pleased with everything he did to get the sale of our flat completed. Jake is very knowledgeable, professional and proactive. . Jake will go the extra mile, if things are stalling he will chase people to make sure action is taken

Anne · 16 October 2025

Agent replied · 16 April 2026

Hi Anne Thank you for your kind words which Jake shall be delighted to read. Really pleased we have been able to help with your move. All the best.

5/5

Google

Like many I'm not a fan of estate agents BUT in this case Jake Timpson was excellent from the start to finish of our flat purchase. Jake kept us informed often chasing up the sellers and their solicitors . He was quick respond to our emails and calls, even after we had exchanged contracts and waiting to complete he was still on the case until we completed

Mike · 14 March 2025

Agent replied · 26 May 2025

Hi Michael, we are not all bad! :) Many thanks for your kind review and so pleased Jake and the team were able to help you with your purchase. All the best and kind regards.

5/5

Google

Neil and his team were a delight to work with. An accurate valuation, excellent photos and a buyer secured within weeks. I received regular email updates on viewings, with friendly, helpful and professional interactions throughout. I’d certainly recommend Goadsby EstateAgents Southbourne.

Rogan · 26 November 2025

Agent replied · 26 December 2025

Hi Rogan Thank you for your kind feedback on the service you have received from our team in Southbourne. Delighted we have been able to assist with your move. All the best.

5/5

Trustpilot

Professional estate agents

Goadsbys were on the ball during our house purchase,Gareth and the team kept us informed through the whole process through phone calls and emails,

Dean · 7 January 2026

Agent replied · 23 February 2026

Thanks so much for taking the time to leave a review Dean. We’re really pleased to hear Gareth and the team kept you up to date and helped things run smoothly. We appreciate your kind words and we’d love to help again in the future.

5/5

Google

Jake was a star!!!! Great communication and tenacity in keeping our sale moving to a successful completion 👍👍 …

JCT · 16 February 2026

Agent replied · 16 April 2026

Many thanks for your feedback which Jake shall be delighted to read. Really pleased we have been able to assist with your move, all the best.

5/5

Google

Jake provided us with amazing service and was incredibly helpful at updating us through the process of buying our flat. He definitely made our purchase much smoother by communicating us through each step. We had a really great experience buying with Goadsby thanks to Jake’s help.

Lilly · 25 April 2025

Agent replied · 26 May 2025

Hi Lilly Thank you for your kind review of the service you have received from Jake at our Southbourne office. Really pleased to hear we have been able to help with your move. We hope you are very happy in your new home. All the best.

5/5

Google

Special thanks to Jake for helping with my purchase in Southbourne, who was quick to chase solicitors and kept me updated throughout the process.

Rachel · 26 November 2025

Agent replied · 26 December 2025

Hi Rachel Thank you for your 5 star review, really pleased to hear Jake has been able to assist with your move. All the best.

5/5

Trustpilot

Would highly recommended Goadsby Wareham Branch

Would happily recommended Goadsby, we were really pleased with the service provided by Gavin and his team. They were always professional, friendly and extremely efficient, responding to communication quickly and going above and beyond to provide a smooth sale. Gavin always keep us up to date, and explained anything we needed to do to speed things up especially when it came to the solicitors. Many thanks to team Goadsby!

Andrea · 6 December 2023

Agent replied · 1 June 2026

Thank you for your wonderful review and recommendation. We’re really pleased to hear Gavin and the Wareham team provided such a smooth and efficient service, keeping you regularly updated and helping to push things along with the solicitors. We’ll be sure to pass your kind comments on to Gavin and the team. Wishing you all the very best, and thank you again for choosing Goadsby.

5/5

Google

Jude was great. Thanks for your great communication and getting this sale through swiftly

Rach · 12 December 2025

Agent replied · 26 December 2025

Hi Rachel Many thanks for your kind review which Jude shall be delighted to read. So pleased we have been able to assist with your move. All the best.

5/5

Trustpilot

Patient and professional - Flat purchase

I bought a flat through Goadsby , Weymouth. Both solicitors were an absolute nightmare, taking ages to do things or even refusing to act on time. I had never bought a leasehold property and was guided by them all the way. Mark Godfree managed me, the vendor and the solicitors with dogged persistence, patience and courtesy, even when emotions ran high. I wasn't even the client, but was kept informed daily towards the end. If I have to sell my home I will definitely go to the Goadsby team.

Karla · 15 April 2025

Agent replied · 23 February 2026

Thanks so much for your kind review. We’re really pleased to hear Mark supported you throughout your flat purchase and helped keep things moving despite the delays with the solicitors. Buying a leasehold property can feel daunting, so it’s great to know you felt guided and kept informed, especially towards the end when things can get stressful. We’ll be sure to pass your comments on to Mark and the Weymouth team. Wishing you all the best in your new home, and we’d be delighted to help again in the future.

5/5

Google

We bought a property through Goadsby who were brilliant throughout the process. Due to issues in the chain it was a long process (7 months). Michael at Goadsby was fantastic and regularly updated us, chased everyone in the chain and liaised with conveyancers to ensure things progressed as we had time issues as were in a short term let. I would highly recommend the Southbourne branch and thanks to all the staff there especially Michael. We're very happy in our new home and wouldn't have got here without all his hard work.

Sophia · 16 April 2022

Agent replied · 24 August 2024

Hi Sophia, thank you for taking the time to review our Southbourne team, I'm sure they will be delighted to read your comments. So pleased we were able to assist you with your purchase. All the best.

1/5

Google

Terrible Company 1. You telling my pregnant wife she was a time waster for asking to see more than 1 flat 2. The countless times things were reported to you and you never got back. 3. Taking it upon your self to drill a hole in the wall of my little girls bedroom when it was not needed. 4. Taking the maximum amount of time to screw the most our of a tenancy deposit. I wouldnt buy, sell or rent anything that is involved with Goadsby in any way. I wouldnt trust you guys to sell a caravan!! You give estate agents a bad name!

Martin · 16 February 2026

5/5

Google

Well, as a first time buyer I had a lot of thoughts, emotions and reservations looking to buy on my own. Jake (at Godsby in Southbourne) was amazing, from start to finish, zero pressure, listened, quick to respond, helped with all and I mean all questions. This process was incredibly quick, painless and easy. I couldn’t have asked for a better experience than being fortunate enough to have Jake as my agent to help guide me through it.

Dale · 16 April 2025

Agent replied · 26 December 2024

Hi Dale, many thanks for your review, so pleased we were able to help you with your purchase. All the best in your new home !

5/5

Google

We purchased our new home with Goadsby, Southbourne. We had the initial property viewing with Neil & then Michael took over the proceedings once we placed our offer. Neil was patient and personable whilst we viewed the house with our toddler in tow! Michael was then fantastic to deal with, very knowledgeable about the property & always prompt in returning any enquiries we had. Would thoroughly recommend!

Charlotte · 16 April 2023

Agent replied · 24 August 2024

Hi Charlotte, that is great to read! SO pleased we were able to help you with your purchase. I'm sure Michael and Neil will appreciate reading your comments too. All the best and kind regards.

5/5

Google

If you want a first class service with the sale of your home then look no further than Goadsby estate agents South Bourne office and be sure to ask to talk with Jake a person who will not only put your mind at rest but will find you a new owner for your home

Geoff · 26 November 2025

Agent replied · 26 December 2025

Hi Geoff This is really great to read, thank you for your kind words. Jake shall be delighted to receive your feedback. All the best.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Goadsby's Google reviews

Questions about Goadsby Bournemouth

How many reviews does Goadsby Bournemouth have?

Goadsby's Bournemouth office has 115 reviews across two platforms: 72 on Google, 43 on Trustpilot (across the whole business).

What is Goadsby Bournemouth's rating?

Goadsby Bournemouth is rated 3.8 out of 5 across all 115 reviews, and 4.6 out of 5 on Google from 72 reviews.

Where is Goadsby's Bournemouth office?

Goadsby Bournemouth, 31 Southbourne Grove, Bournemouth, BH6 3QT.

The Trusted Agent

Is this your office? Claim your page.