Trusted Agent profile · Dorset
★★★★★
1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGoadsbys are the managing agent for our offices. If ever there is an issue I contact Darren and the problem is always resolved quickly, efficiently, and politely which is so important. I have no hesitation in providing a 5 star review. Thanks Darren
Hi Pete, thank you for taking the time to review our Property Management Department. I'm sure Darren and the team will be delighted with your comments. Kind regards.
5/5
GoogleThe team at Goadsby deliver a great level of service to me and my team, ensuring guests and team alike are well looked after. They are very responsive to any requests and I always find they assist in finding prompt solutions, no matter what time of day or week issues present themselves.
Hi Alex, thank you for your kind review. So pleased we have been able to assist you. All the best.
5/5
GoogleRating only, no written review.
Hi Gavin, Thank you for our 5 star review. All the best.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi Anne, thank you for your 5 star review. All the best!
5/5
GoogleVery professional, answered all queries in a very timely manner. Rob was excellent at driving the sale and purchase forward and kept us informed and up to date at all stages.
Hi Chris, great to read and glad our Salisbury team were able to assist you. All the best!
5/5
GoogleGreg Harris was extremely helpful & proactive with our transaction, both with viewings & sales chasing. Not many agents are in the Stamp Duty incentive, madness!
Dear Sharon. Many thanks for taking the time to leave a review which is greatly appreciated.
5/5
GoogleGoadsby were positive, professional, and helpful at every point. Very special thanks to Jacqui's expertise and knowledge which gave us great confidence.
Hi Nadia, that is great to read, thank you for taking the time to review our service. All the best.
5/5
GoogleBen was incredibly helpful throughout the whole process and always went above and beyond to make sure we were kept updated. If we move in future Goadsby will be our first choice for Estate agent.
Hi Josh, that is great to hear, thank you for using our Salisbury Office, all the best!
4/5
GoogleMy husband and I feel so fortunate to have found Jacqui in GOADSBY Salisbury, many many years ago. During this time we have encountered quite a few ‘let downs’, in particular with URGENT repairs required to our property. We have often asked ourselves “why do we bother?” The reason for this is because of the tremendous frustration and sadness we have encountered, due to the lack of us receiving timely updates/feedback on the progress of the works from the relevant Goadsby office. We have often spent considerable time and effort requesting such updates as to what is happening with the work, which had been authorised by us many days or even weeks prior. Jacqui is such an able person and when requests by the tenants for repairs are reported to Goadsby, Jacqui does keep us informed, by email, with her action requesting the repairs. Sadly at times, we feel Jacqui has just not been provided the support required, causing unnecessary delays which does appear to be caused by another department. However, Jacqui ‘soldiers on’ which I am sure is often very frustrating for her too. We only discover the problem when we see the lengths of time, OCCASIONALLY very urgent matters take to resolve, in particular, for example recent URGENT matters. This then looks so bad on Jacqui, Goadsby and most certainly on my husband and I as landlords, who I may add, always agree to give Jacquie the ‘go ahead’ when she emails us. The most recent extremely URGENT matter which just could not wait, as our tenants were without hot water. ‘’ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ “””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””" I would like you to place our comments in your Google review please. This personal note directly sent to Jacaui was to personally ‘pat Jacqui on the back,’ therefore I would like it published, if you feel the affectionate wording is suitable for your publication please. Hi Jacqui, Just a wee note to say WELL DONE MA WEE HEN!!!!!!! (hen being an affectionate Scottish expression like up North, which is Duck I think!). You are our sole reason/reasons why we are still with GOADSBY, because of ‘OUR JACQUI’, who uses her initiative, with great sense and keeps her landlords (and our tenants) so so so so happy. Thanxxxxx so very much Jacqui……great!!!! Love Dorothy and Brian x x x
Hi Dorothy, thank you for taking the time to review Jacqui and our Salisbury office. I'm sure Jacqui will continue to serve you well. All the best.
5/5
GoogleGoadsby recently handled the sale of my late father’s house. In excess of 14 viewings in the first few days, resulting in 6 offers being submitted. Gregory was my main contact, and kept me informed at all stages, and completion went smoothly. Would definitely recommend.
Dear Sandra. Many thanks for your positive comments and taking the time to review our service
5/5
GoogleWe bought our first home through Goadsby in Salisbury, we found Goadsby very reliable, they were good at keeping us updated throughout the purchase and everything went very smoothly. We would like to say a special thank you to Ben Moseley who delt with any issues we had very quickly and professionally. Would definitely recommend
Hi Laura, that is great to hear, thank you for taking the time to review our service. Glad we were able to assist you. All the best!
5/5
GoogleWe have nothing but praise for Goadsby, whilst looking for our new home we rang them far too often, requesting viewings that were difficult for them to attend, but they always turned up, and never let us down. We even had dealings with Rob on his mobile on a Sunday morning whilst he was on his holidays. The whole team were great. Well done Goadsby, a very helpful Estate Agent, and you don`t get many of them.
Hi Nigel, thank you for taking the time to review our service, so pleased we were able to assist you. All the best
5/5
GoogleThoroughly recommend the Salisbury branch of Goadsby. My entire experience from start to finish has been fantastic. Rob has been exceptionally professional and informative throughout and really helped me push my purchase through to ensure our intended move date happened. Highly reliable, honest and would 100% use them again when I'm ready to move on.
Susan. Many thanks for taking time to leave your review which I know will be appreciated by Rob and his team
5/5
GoogleI would thoroughly recommend Goadsby. I purchased my new home through them, and was allocated a senior staff member, Ben. He was just brilliant! He was very 'hands on' chasing solicitors, sorting out poor communication during the process and most important, he kept me up to date on the progress. All Goadsby employees were very professional, reliable and personable. I can't recommend them enough! Now all settled in, thankfully. Regards Estelle Williams
Estelle. I'm sure Ben will be very pleased to read your comments and Im delighted we were able to assist you with your recent purchase.
5/5
GoogleWe are very pleased with the service we received from Goadby in Salisbury. They handled our sale and purchase fantastically well, keeping us informed with regular updates despite a number of communication problems that were out of their control. Our handling agent Ben has been a consummate professional and tirelessly helpful whilst providing an excellent, personal service; he gave us great confidence that our questions and concerns were important and he handled them quickly. A huge thanks to Ben, Rob and the rest of the team working so hard under the current pressure of circumstance. We are very happy to offer our recommendation for this excellent, locally managed estate agent.
Hi Lyall, Many thanks for your kind review. So pleased we were able to help you. All the best!
5/5
GoogleI've had a perfect experience with Goadsby in Salisbury. I called in wanting to see a particular property and was able to view it within two hours on the same day. I put an offer in and had it accepted that same afternoon. In the 3 months it took to complete I found both Ben and Robert that I dealt with in the branch extremely helpful, professional and responsive and never waited longer than about an hour to hear back from them when I had a question. They successfully negotiated on my behalf and were a pleasure to do business with. I wouldn't hesitate to recommend them or use them again. Thank you Ben and Robert.
Hi Alex, Many thanks for taking the time to review our service, I'm sure Ben and Rob will be delighted to read your comments. So glad we were able to assist you in your purchase. All the best.
5/5
GoogleHaving had a very poor experience with our first Estate Agent the moment we switched to Goadsby was such a relief. They were professional and proactive throughout. Every communication was conducted with honesty and integrity and they were brilliant at following up with our buyer and solicitors. I could not recommend them enough and well worth every penny!
Hi James, that is really great to hear, I'm sure Rob and the team will be delighted to read this. Thanks for taking the time to review us! All the best.
5/5
GoogleI cannot thank The Goadsby team enough given their professional and helpful service. They provided an honest valuation of our property and supported us when our sale fell through due to unforeseen circumstances. Rather than simply relisting our property, Rob and team suggested dynamic options to swiftly find a new buyer to prevent us losing our dream house. The standard of service we received was excellent, especially from Rob and Ben, who kept us informed throughout the process by both telephone and email.
Hi Steve, that is great to read, glad we were able to help you. All the best.
5/5
GoogleThanks so much to the sales team @ Salisbury branch. Completely amazing in very difficult circumstances. 100% recommend!
Dear Donna. That is great read and thank you for using our Salisbury office to sell your property. We are so pleased we were able to assist in getting your recent flat sale over the line and we wish you all the best for the future. Kind regards
5/5
GoogleRating only, no written review.
Dear Amanda. Many thanks for taking the time to review our Salisbury Office following your recent purchase. Rob and his team will greatly appreciated you posting five stars. With thanks & best wishes
5/5
GoogleWith the help of Goadsby’s we managed to achieve the stamp duty deadline! Many thanks to the very helpful and communicative staff for helping us achieve this in a very short timescale.
Dear Steve. As you are aware the incentive to have completed before 30th June was significant and we are very pleased to have been able to assist you in achieving this goal. Thanks also for reviewing our Salisbury Office and we trust you will be very happy in your new home. Best Wishes
5/5
GoogleWe have just completed on buying a house with Greg. I have worked with a lot of estate agents over the past 5 years but Greg has been the best by far. His communication throughout the process has been excellent and he was always available to help us through each step!
Hi Abbie. Many thanks for your kind comments which I know Greg will greatly appreciate. Best wishes
5/5
GoogleGoadsby have been fantastic from start to finish. Rob and the team in Salisbury remained professional, friendly and kept us well informed throughout the whole process. Thank you so much, Gemma & Shaun 😀 …
Dear Gemma & Shaun. This is really great to read and thank you so much for your feedback. Rob and our team in Salisbury will be pleased to read your comments.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.
