Trusted Agent profile · Dorset
★★★★★
1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe team were very helpful and knowledgeable throughout the whole process of selling my house. They kept me well informed and were always available when I needed them. I'd definitely use Goadsby again.
Hi Dan, That is great to read! Glad we were able to help you. All the best
5/5
GoogleExcellent service from start to finish from Goadsby! Buying and selling is naturally a challenging/stressful process however all staff at Goadsby were so friendly and helpful throughout and communication was 10/10 which made the whole process so swift and enjoyable. Would not hesitate to recommend!! Thankyou.
Jodi. Many thanks for taking the time to review our Salisbury Office following your recent purchase which is greatly appreciated. Rob and his team will be very pleased to read your comments With thanks & kind regards
5/5
GoogleThe team at Salisbury Goadsby’s Estate agents were fantastic at helping me purchase the property I wanted. From start to finish their communication was great and they were really friendly and not pushy at all but helped get the purchase done professionally and as swiftly as possible. I cannot thank them enough.
Ben. Many thanks for your kind review relating to the purchase of your property and Im sure our Salisbury team will be delighted to read your comments Kind regards
5/5
GoogleIt was a pleasure dealing with Rob and the team at Goadsby. Rob was honest from the get go, and when we gave the go ahead, photos were taken and our house was online within a couple of hours and within half an hour we had two viewings booked in and one of those was our buyer. The process was easy and fluid, and any emails were responded to swiftly, they were a great support. I would highly recommend the team for any future house sale, thank you!
Dear Emily. Many thanks for reviewing our Salisbury Office following your recent sale. Im sure Rob and his team will be very pleased to read your comments which are greatly appreciated. With thanks & best wishes
5/5
TrustpilotApartment purchase - great experience with Goadsby
We bought an apartment recently in Bridport with Goadsby (Bridport branch) remotely from London. George Ffoulkes, the branch manager, handled the transaction. Nothing was too much trouble to do, from arranging a viewing with 30 minutes’ notice on a Saturday to being available to go up to the apartment to check measurements and to let tradespeople in for estimates. The transaction went through in 5 weeks largely thanks to George’s professionalism, knowledge, attention to detail and fast turnaround time. George is very pleasant to deal with and I would highly recommend George and his team.
5/5
GoogleI've used Goadsby a few times now to let my property and have found them very professional all the way through the process. Adam who heads up the letting dept. has always given me a first class service! and kept me up to date with proceedings. A1*****PositiveResponsiveness, Quality, Professionalism, Value
Hi, that is great to hear, thank you for using our service, All the best.
5/5
GooglePatience and care were shown by the staff of goadsby during the process of renting our flat. It was a pleasure to have Miss Klein dealing with the move and her polite and informative manor made us feel like we could ask all our necessary questions which there were a lot of. I would highly recommend Miss Klein and she is a credit to the company.PositiveResponsiveness, Professionalism
Hi, thank you for taking the time to review our rental service, we are glad we were able to assist you. Kind regards.
5/5
GoogleJessica at goadsby was professional and tried to meet our needs, answering our quistions as and when. Would recommend this company.PositiveResponsiveness, Professionalism
Hi Paul, thank you for your feedback it is much appreciated. All the best.
5/5
GoogleFantastic communication when purchasing through Goadsby Poole recently. Would recommend them completely.PositiveResponsiveness, Professionalism
Hi Dawn, thank you for your feedback so pleased we were able to help you. Happy New Year !
5/5
GoogleFantastic service from Goadsby. I would certainly recommend as an Estate Agent. Friendly, helpful staff and totally effective in selling properties. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
Hi Anita, we aim to please ! So thank you for your kind review. All the best.
5/5
TrustpilotWe rented a property for a year located…
We rented a property for a year located in Poole via Goadsby (Poole Branch). Claire Martin from Poole branch is very professional and helpful. She is also friendly, responsive and well experienced in handling things. We would recommend anyone working with Goadsby.
5/5
GoogleThey are very helpful, informative and pleasant to work with. Laura has a good phone manner and likes to keep her clients up to date with all relevant information. I can't thank her enough for the service and help she has given us, this includes the company as a whole.PositiveResponsiveness, Quality, Professionalism, Value
Hi Ray, thank you for your review. Glad we were able to assist you. All the best.
5/5
GoogleThe service we received was very good and during a very difficult period towards the beginning of the Covid-19 and the impact it had on the house market. The company was responsive and kept us updated throughout even through changes in points of contact occurred during the period. I would have no qualms in recommending Goadsby.
Hi Pat, many thanks for your kind words and glad we were able to assist you. All the best.
2/5
GoogleGoadsby was very quick and professional at finding me a buyer. However, there was hardly any further support. Virtually very contact made was at my instigation. The transaction took from July to October for a chain-less sales at both ends and should have been very straightforward. The other side's solicitor was very incompetent, but Goadsby never chased things up of their own volition or, if they did, they never told me about it. I paid a huge amount for the finding of a buyer.NegativeResponsiveness, Value
5/5
GoogleWe were very satisfied with the service we received from Goadsby in buying our new home in particular from your negotiator Laura who was very responsive and helpful throughout. As this was our first move in 45 years we were grateful for the help she gave us and as a result it was not nearly as stressful as we expected! The whole buying process was very quick thanks to both agents and our solicitor but as the seller Laura was crucial. So in conclusion we would like say thanks again to Goadsby Wemouth for their excellent professional service they were really on the ball!PositiveResponsiveness, Quality, Professionalism, Value
Hi Nigel, thank you for your lovely review of our service. We are so glad that Laura was able to help you. All the best.
5/5
GoogleVery happy with the service I received. Thank you Rob and Ben.PositiveResponsiveness, Quality, Professionalism
Hi Richard, thank you for taking the time to review our service, so pleased we were able to help you. Happy New Year!
5/5
GoogleThanks so much to the sales team @ Salisbury branch. Completely amazing in very difficult circumstances. 100% recommend!PositiveResponsiveness, Quality, Professionalism
Dear Donna. That is great read and thank you for using our Salisbury office to sell your property. We are so pleased we were able to assist in getting your recent flat sale over the line and we wish you all the best for the future. Kind regards
5/5
GoogleRob and Ben did all they could to get my slightly unusual house sale over the line after a nearly 12 month process. Thanks to them both for being very responsive, professional, and helpful.PositiveResponsiveness, Professionalism
Hi Guy, thank you for your feedback and review, glad the team were able to assist you. Kind regards.
5/5
GoogleRob Ward at Goadsbys and the entire team have been very supportive and helpful in successfully selling my parents' cottage, through three different potential purchasers and latterly during the COVID pandemic, which has obviously proved particularly challenging - thanks for all of the help!PositiveResponsiveness, Professionalism
Hi David, thank you very much for taking the time to review us. Glad Rob and the team were able to assist you. All the best !
5/5
GoogleGoadsby, specifically Rob, was the only estate agent in Salisbury that kept in touch with me, rather than me having to constantly ask them for new properties coming onto the market. Highly recommended.PositiveResponsiveness
Hi Emma, that is great to hear, glad Rob was able to help you. All the best.
5/5
GoogleExcellent customer service. We purchased our house via Goadsby and they were very helpful throughout the process. I would definitely recommend them to anyone wanting to buy or sell a property.PositiveResponsiveness, Professionalism
Hi Jane, thank you for taking the time to review our Salisbury team, so glad we were able to help you. All the best.
5/5
GoogleRob and the team were highly professional throughout the entire process. Communication was top notch all the way through. On the odd occasion I felt I needed to speak to Rob about an item, he invariably beat me to it and called me. All the very best for the coming years Goadsby.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleExcellent overall experience, highly recommend!PositiveResponsiveness, Quality, Professionalism
Hi Scott, that is great to read, thank you for taking the time to review us, all the best!
5/5
GoogleMiss Klein was an amazing help getting me through the whole process, even with the pandemic making it more difficult. Really responsive and proactive in getting everything over the line.PositiveResponsiveness, Professionalism
Hi George, that is great to read, glad we were able to help you. All the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.
