Goadsby reviews

★★★★★ 4/5

Google

We had a mixed experience at Goadsby. Initially we were managed by one individual who turned out to be more than unreliable, very difficult to get hold of and misled us (verbally) as to what to expect from the contents of the property we were buying. Other individuals at Goadsby have been significantly more helpful (Cath was very effective, friendly and helpful and Richard Farnes worked extremely hard to get the sale completed). My thanks to the team - it is all about the people!!

Tim · 26 March 2026

★★★★★ 5/5

Google

They were good as gold when helping buy my first flat. There were many delays and problems, but they stayed on my side and chased people up on my behalf. They maintained consistent contact with me throughout the purchase and kept me informed of everything I needed to know!

Samuel · 16 March 2026

★★★★★ 5/5

Google

A huge thank you to Nathan, Chris, and the whole team at Goadsby Poole for their excellent service in selling my property. From the initial valuation through to completion, they were professional, proactive, and always kept me in the loop. Nathan and Chris were especially helpful, their knowledge of the local market, clear communication, and calm approach made the whole process smooth and stress-free. I’d highly recommend Goadsby Poole to anyone looking to sell in the area.

Anthony · 11 June 2025

★★★★★ 5/5

Trustpilot

House sale in Southampton

Goadsby, and in particular Rob, were brilliant throughout our house sale in Southampton. We'd been on the market with another estate agent for a few months and not got anywhere with them. We switched to Goadsby and immediately got several offers.

Customer · 8 March 2026

★★★★★ 5/5

Google

Tom assisted me with my first property purchase and was very helpful and professional throughout the whole process, whilst dealing with a difficult seller. I had previously began looking to purchase a property with another local estate agents prior to seeing the property I eventually purchased with Goadsby, and I found Goadsby and Tom were night and day better than the previous agents. Very impressed with the service, particularly assisting a first time buyer who had many queries during the process, hence the review.

Callum · 28 October 2024

★★★★★ 5/5

Google

My husband and I have had (and continue to have) a totally excellent experience in our dealings with Kelsey Cadden, during the process of preparing and letting our house by the firm of Goadsby. Although most of our dealings have been with Kelsey, when needed, se have also been very well looked after by the other members of the Goadsby letting team. We find Kelsey to be very personable, friendly, kind, thoughtful and extremely efficient; we recommend anyone who is interested in letting or renting a property to do so through Kelsey and her team.

Catherine · 30 August 2024

★★★★★ 5/5

Google

Goadsby has been excellent in the whole process. A huge shoutout to Leon who’s always been on hand to answer any questions and has been the utmost professional.

Adam · 26 March 2026

★★★★★ 5/5

Google

Bianca has been great helping us with a variety of issues over the last couple of years. Highly recommended 😁 …

Jon · 2 April 2026

★★★★★ 5/5

Google

Leon was amazing throughout, thank you so much for your support throughout the house sale. Your a credit to the company.

Carrie-Anne · 16 February 2026

★★★★★ 5/5

Trustpilot

Professional estate agents

Goadsbys were on the ball during our house purchase,Gareth and the team kept us informed through the whole process through phone calls and emails,

Dean · 7 January 2026

★★★★★ 5/5

Google

Due to the property we were buying going through probate it took longer than expected for us to exchange and complete. Nicole was amazing during this time always updating us and at the end of the phone if we had any questions, wanted information about the property. She also always made time for us to go and view the property multiple times during this period. We really appreciate how much Nicole did for us and I cannot thank her enough.

Hannah · 10 June 2023

★★★★★ 5/5

Trustpilot

Would highly recommended Goadsby Wareham Branch

Would happily recommended Goadsby, we were really pleased with the service provided by Gavin and his team. They were always professional, friendly and extremely efficient, responding to communication quickly and going above and beyond to provide a smooth sale. Gavin always keep us up to date, and explained anything we needed to do to speed things up especially when it came to the solicitors. Many thanks to team Goadsby!

Andrea · 6 December 2023

★★★★★ 5/5

Google

Kelsey & the Goadsby team were fantastic in helping us to let a property. Very professional, great communication, out in front of things so we did not need to think about different details. I would certainly recommend Kelsey & the Goadsby team to anyone looking to rent out a property in the area.

David · 29 September 2024

★★★★★ 5/5

Google

Goadsby was the selling agent of the property I bought, I had a very good experience with Goadsby in the past and this time again they were right on top, very professional and responsive especially Emily has been very kind and responsive, I remember at one stage my solicitor told me that my transaction could be delayed for some reason where Emily stepped in and used her / her peer’s experience for possible solution ( so many thanks for that Emily) I would highly recommend Goadsby Poole, well deserved 5 stars.PositiveResponsiveness, Professionalism, Value

Bilal · 10 June 2022

★★★★★ 5/5

Trustpilot

Patient and professional - Flat purchase

I bought a flat through Goadsby , Weymouth. Both solicitors were an absolute nightmare, taking ages to do things or even refusing to act on time. I had never bought a leasehold property and was guided by them all the way. Mark Godfree managed me, the vendor and the solicitors with dogged persistence, patience and courtesy, even when emotions ran high. I wasn't even the client, but was kept informed daily towards the end. If I have to sell my home I will definitely go to the Goadsby team.

Karla · 15 April 2025

★★★★★ 5/5

Google

Having previously chosen to only use independent Estate Agents Goadsby’s Poole completely changed our mindset. Due to a purchase of a property they were marketing we agreed to let them sell ours. Jess, Emily and Matthew were entirely professional with contact even on their days off. Our sale fell through at one point, however Jess rescued this within hours and completion was successful. I would definitely recommend and of course use again.PositiveResponsiveness, Quality, Professionalism, Value

Jay · 10 June 2022

★★★★★ 5/5

Google

I don't have enough words to thank Jessica Boston from the agency Goadsby from Poole for the heart and work she put in, so that I got a flat with the children on time. I am very grateful for professionalism and time and at the same time I am happy that I got in such good hands. I will always be VERY thankful and will always recommend this agency with full responsibility. You can't find a better AgencyPositiveResponsiveness, Quality, Professionalism

Monika · 10 June 2021

★★★★★ 5/5

Google

I have just had the pleasure of dealing with Goadsby Estate Agents Poole for my recent purchase, and I must say the whole process was effortless and pain free and seemed to be very quick. The branch manager James was extremely knowledgeable throughout the process and answered all my questions without hesitation and had a good awareness of everything I needed to complete my purchase. The team at Poole were a pleasure to deal with and I would recommend anyone buying or selling to give these guys a try. Thanks for all your time even if I thought my questions were a bit silly sometimes, you never made me feel like I couldn't ask it. I look forward to dealing with you again and I would not hesitate to recommend them to anyone.

Alan · 30 December 2019

★★★★★ 5/5

Google

Ollie helped me through every step of buying my first house, he was efficient with replies and put my heart at rest when I had any queries.. can confidently say I would recommend Ollie as a great agent!

Connor · 1 July 2024

★★★★★ 5/5

Google

Ollie and Tom have been fantastic in communicating and keeping me updated with the purchase of my new property. Tom was very courteous and polite during viewings and helped in negotiating a great price for all. Ollie has been a calming …

Paul · 16 April 2024

★★★★★ 1/5

Trustpilot

Goadsby At Ferndown - Worst expetience when you end contract

The company is not friendly and their job end the moment tenancy agreement is signed. No collaboration or support. Especially the Ferndown branch! Never go them. There is no patience to listen to a problem statement and always delayed response. I have formally written to Deposit Scheme to get my deposit back while the assocaites just push back on every request to even get the least of information! Never go to them if you want peaceful life within or life after tenancy in gettin own money back or have an idea about the end!

Not · 24 November 2023

★★★★★ 5/5

Google

Tom and the team at Goadsby have been amazing. The communication has been brilliant. Really appreciate all Toms hard work over the last couple of months, keeping me informed on the chain’s progress, and also with my solicitors and has …

Laura · 16 April 2024

★★★★★ 1/5

Trustpilot

Use an alternative agent if you want to sell your property in Bournemouth

A very disappointing experience I'm afraid and I would not recommend Goadsby if you are looking to sell your property in Bournemouth. There was very little engagement, enthusiasm, pro-activity or feedback from day one. A very small number of viewings and no effort to keep me updated on viewings or discussions with potential buyers. One offer was accepted but Goadbsy never demonstrated any commitment to progressing the sale, resolving the key issues or addressing any of the enquiries that were raised by the potential buyers. This meant a lost sale and a £2,000 solicitors fee. Any discussions with my contacts at Goadsby always focused on the easy option of quick price reductions as opposed to marketing opportunities they could put in place to drive viewings and footfall. Additional and improved photographs were discussed but again took 3 weeks to implement. Too many lost opportunities at a time when challenging conditions require a pro-active, knowledgeable and determined agent. I'm more than happy to discuss this feedback with anybody from the Goadbsy senior management team in more detail if they would like to call me but I doubt this will happen. Most definitely not to be recommended. Find another agent.

Tony · 12 November 2023

★★★★★ 5/5

Google

I recently sold my flat using Goadsby in Poole - The High Street Branch. I dealt with Matt Cowley. I was well advised on price which meant I had a fairly quick sale. Although the sale took a while to complete due to the Covid situation and the Stamp Duty holiday, I was kept informed throughout. Quick responses to my queries and a professional approach throughout. Would recommend.PositiveResponsiveness, Professionalism, Value

Lynda · 13 June 2021