Goadsby reviews

★★★★★ 5/5

Google

I recently bought a property through Goadsby in Salisbury, I dealt with Sophie primarily. Sophie and the entire team were extremely, pleasant, professional and accommodating. Sophie did a great deal to help facilitate the smooth running of the entire process, and ensured that things were moved along as quickly as the process would allow. I highly recommend Goadsby in Salisbury, they were a pleasure to deal with.

David · 16 March 2026

★★★★★ 5/5

Trustpilot

House sale in Southampton

Goadsby, and in particular Rob, were brilliant throughout our house sale in Southampton. We'd been on the market with another estate agent for a few months and not got anywhere with them. We switched to Goadsby and immediately got several offers.

Customer · 8 March 2026

★★★★★ 5/5

Google

I had a fantastic experience with Goadsby Estate Agents in Salisbury. The team is highly professional, knowledgeable, and always ready to help. They guided me through every step of the process with clear communication and genuine care. What really stood out was their responsiveness and attention to detail, nothing felt rushed, and all my questions were answered promptly. The staff are friendly, approachable, and truly go the extra mile to ensure everything runs smoothly. I would highly recommend them to anyone looking to buy, sell, or rent property in the area. A trustworthy and reliable estate agent!

Etu · 9 April 2026

★★★★★ 5/5

Google

I'll be honest, in the many times I've moved in my 66 years, I have had little time for estate agents. I've found them to be, (once an offer was accepted), uninterested beyond the bare necessities of gaining their percentage. Then I underwent a horrendous sale, lasting five long drawn out months. Those months were painful and harmful to my sanity (thank you to my buyer for the extra pain). As I was ignored by solicitors beyond the minimum of formality, the one port of calm I found was Goadsbys in Yeovil. In particular 'Saint' Sophie. She was the sole person who actually battled on my behalf, who did all she could to keep me both sane and to achieve the holy grail of Exchange. She was 101% batting for my team and without her I'd have succumbed to the overwhelming stress. THANK YOU Sophie, you were a saver of sanity and truly professional, but with a capital P.

Andy · 15 October 2024

★★★★★ 5/5

Google

I'll be honest, in the many times I've moved in my 66 years, I have had little time for estate agents. I've found them to be, (once an offer was accepted), uninterested beyond the bare necessities of gaining their percentage. Then I underwent a horrendous sale, lasting five long drawn out months. Those months were painful and harmful to my sanity (thank you to my buyer for the extra pain). As I was ignored by solicitors beyond the minimum of formality, the one port of calm I found was Goadsbys in Yeovil. In particular 'Saint' Sophie. She was the sole person who actually battled on my behalf, who did all she could to keep me both sane and to achieve the holy grail of Exchange. She was 101% batting for my team and without her I'd have succumbed to the overwhelming stress. THANK YOU Sophie, you were a saver of sanity and truly professional, but with a capital P.

Andrew · 3 October 2024

★★★★★ 5/5

Trustpilot

Professional estate agents

Goadsbys were on the ball during our house purchase,Gareth and the team kept us informed through the whole process through phone calls and emails,

Dean · 7 January 2026

★★★★★ 5/5

Trustpilot

Would highly recommended Goadsby Wareham Branch

Would happily recommended Goadsby, we were really pleased with the service provided by Gavin and his team. They were always professional, friendly and extremely efficient, responding to communication quickly and going above and beyond to provide a smooth sale. Gavin always keep us up to date, and explained anything we needed to do to speed things up especially when it came to the solicitors. Many thanks to team Goadsby!

Andrea · 6 December 2023

★★★★★ 5/5

Google

Fantastic estate agents, especially Rob Ward. Ever since the appraisal, we felt confident that Rob and his team would help us sell our property and assured us that he would go above and beyond to complete the sale, and he sure did! Due to COVID, the market was uncertain but Rob managed to get a sale agreed. The buyer's solicitor proved to be extremely tricky with the purchase, continuously delaying the exchange. Rob went out of his way to push this through, contacting both solicitors directly, answering emails in the evenings and keeping both us and the buyer fully updated. Rob didn't have to do any of this but he showed commitment throughout the sale and created a fantastic relationship with us. I would certainly be using Goadsby again for future sales and will recommend friends and family to use them. 5 star service! Thank you Rob!!!PositiveResponsiveness, Quality, Professionalism, Value

Jack · 22 June 2022

★★★★★ 5/5

Google

It was a pleasure dealing with Rob and the team at Goadsby. Rob was honest from the get go, and when we gave the go ahead, photos were taken and our house was online within a couple of hours and within half an hour we had two viewings booked in and one of those was our buyer. The process was easy and fluid, and any emails were responded to swiftly, they were a great support. I would highly recommend the team for any future house sale, thank you!PositiveResponsiveness, Quality, Professionalism, Value

Emily · 22 June 2022

★★★★★ 5/5

Trustpilot

Patient and professional - Flat purchase

I bought a flat through Goadsby , Weymouth. Both solicitors were an absolute nightmare, taking ages to do things or even refusing to act on time. I had never bought a leasehold property and was guided by them all the way. Mark Godfree managed me, the vendor and the solicitors with dogged persistence, patience and courtesy, even when emotions ran high. I wasn't even the client, but was kept informed daily towards the end. If I have to sell my home I will definitely go to the Goadsby team.

Karla · 15 April 2025

★★★★★ 4/5

Google

My husband and I feel so fortunate to have found Jacqui in GOADSBY Salisbury, many many years ago. During this time we have encountered quite a few ‘let downs’, in particular with URGENT repairs required to our property. We have often asked ourselves “why do we bother?” The reason for this is because of the tremendous frustration and sadness we have encountered, due to the lack of us receiving timely updates/feedback on the progress of the works from the relevant Goadsby office. We have often spent considerable time and effort requesting such updates as to what is happening with the work, which had been authorised by us many days or even weeks prior. Jacqui is such an able person and when requests by the tenants for repairs are reported to Goadsby, Jacqui does keep us informed, by email, with her action requesting the repairs. Sadly at times, we feel Jacqui has just not been provided the support required, causing unnecessary delays which does appear to be caused by another department. However, Jacqui ‘soldiers on’ which I am sure is often very frustrating for her too. We only discover the problem when we see the lengths of time, OCCASIONALLY very urgent matters take to resolve, in particular, for example recent URGENT matters. This then looks so bad on Jacqui, Goadsby and most certainly on my husband and I as landlords, who I may add, always agree to give Jacquie the ‘go ahead’ when she emails us. The most recent extremely URGENT matter which just could not wait, as our tenants were without hot water. ‘’ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ “””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””" I would like you to place our comments in your Google review please. This personal note directly sent to Jacaui was to personally ‘pat Jacqui on the back,’ therefore I would like it published, if you feel the affectionate wording is suitable for your publication please. Hi Jacqui, Just a wee note to say WELL DONE MA WEE HEN!!!!!!! (hen being an affectionate Scottish expression like up North, which is Duck I think!). You are our sole reason/reasons why we are still with GOADSBY, because of ‘OUR JACQUI’, who uses her initiative, with great sense and keeps her landlords (and our tenants) so so so so happy. Thanxxxxx so very much Jacqui……great!!!! Love Dorothy and Brian x x x

Dorothy · 22 June 2021

★★★★★ 5/5

Google

Rob (the Branch Manager in Salisbury) personally dealt with our purchase. He has a very broad understanding of the needs of his clients, and I feel that is extremely important. He gave me honest and realistic advice and guided us through the step-by-step process from the beginning towards completion. He respponded to my queries VERY PROMPTLY (whether they are just small things) - even if it is out of his normal working hours or even if he is on leave or on holiday, which I appreciate. He kept me updated about the progress of our purchase, and maintained our communication open between us, the solicitors and the sellers. Overall we are very pleased with our new home. Rob made our purchase (and move) run smoothly and therefore less stressful. I will definitely reccomend to use their service!PositiveResponsiveness, Quality, Professionalism, Value

Dom · 22 June 2021

★★★★★ 5/5

Google

Rob and his team are friendly and professional, getting you through the whole process of selling your house with as little stress as possible. The viewings were all accompanied by Ben or Rob who both took their time showing buyers around never rushing them and pointing out all the positive points. The communication from the office from start to finish was always prompt and we were kept up to date after each viewing, once we had an offer they made sure that everything ran as smoothly as possible with the solicitors etc. I would definitely recommend this estate agentsPositiveResponsiveness, Professionalism

Helen · 22 June 2021

★★★★★ 5/5

Google

Exemplary Service! After contacting Goadsby out of hours, I was contacted by Robert Ward the same evening. He arranged a viewing immediately for the following day and, from that moment onwards, he went above and beyond to understand our requirements and help us secure the right property. Goadsby’s attention to detail didn’t end there, we were supported from the acceptance of an offer through to a (almost) seamless completion. We were bowled over by the professionalism of not only Rob but his supportive team, who were always abreast of our situation. Thank you Salisbury Goadsby for finding us our dream home.

Jon · 22 June 2021

★★★★★ 5/5

Google

I cannot thank The Goadsby team enough given their professional and helpful service. They provided an honest valuation of our property and supported us when our sale fell through due to unforeseen circumstances. Rather than simply relisting our property, Rob and team suggested dynamic options to swiftly find a new buyer to prevent us losing our dream house. The standard of service we received was excellent, especially from Rob and Ben, who kept us informed throughout the process by both telephone and email.PositiveResponsiveness, Professionalism

Steve · 22 June 2021

★★★★★ 5/5

Google

I've had a perfect experience with Goadsby in Salisbury. I called in wanting to see a particular property and was able to view it within two hours on the same day. I put an offer in and had it accepted that same afternoon. In the 3 months it took to complete I found both Ben and Robert that I dealt with in the branch extremely helpful, professional and responsive and never waited longer than about an hour to hear back from them when I had a question. They successfully negotiated on my behalf and were a pleasure to do business with. I wouldn't hesitate to recommend them or use them again. Thank you Ben and Robert.

Alex · 22 June 2021

★★★★★ 5/5

Google

We are very pleased with the service we received from Goadby in Salisbury. They handled our sale and purchase fantastically well, keeping us informed with regular updates despite a number of communication problems that were out of their control. Our handling agent Ben has been a consummate professional and tirelessly helpful whilst providing an excellent, personal service; he gave us great confidence that our questions and concerns were important and he handled them quickly. A huge thanks to Ben, Rob and the rest of the team working so hard under the current pressure of circumstance. We are very happy to offer our recommendation for this excellent, locally managed estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Lyall · 22 June 2021

★★★★★ 5/5

Google

Sold my house recently and just wanted to write a review as I was so pleased with Rob and the team at Goadsby, Salisbury - thank you very much - not only for giving me the right advice to achieve the best price, but also the support throughout what is a generally stressful process. I will be back in the future if and when I am on the move again - thanks guys!

Vicky · 22 June 2022

★★★★★ 5/5

Google

We can not recommend this Estate Agent enough, throughout the sale of our property they were very professional, and considerate to needs. Rob, Jordan and Magdalena were always available for advice and guidance, and we would like to thank Jordan in particular for his drive and determination in helping us achieve exchange and completion in the stated timescale. He kept us fully informed of the status of the liaisons between the solicitors and the conveyancers. he in short was fantastic. With Thanks George and Sue

George · 22 June 2020

★★★★★ 5/5

Google

We purchased a house with Goadsby. From the start of our purchase the staff gave outstanding customers services. I would like to make a personal mention to Jordon and Rob from the Salisbury branch. Every week they made contact with me to ensure everything was going smoothly and help to push things along correctly. Unfortunately we didnt have an easy time of trying to sell our property which resulted in a delay for everyone in the chain. However, Jordon and Rob went above and beyond what i thought was expected. They didnt just support me with the purchase but also helped me with the problems i experienced with selling my current property through a different agent. I cant thank them enough for the help and support they gave to me. There knowledge, advise and care was outstanding. I would recommend anyone to either sell or purchase from Goadsby. I too will be doing the same if and when i need them again. Many thanks Vicky chandler

Vicky · 22 June 2020

★★★★★ 5/5

Google

Fantastic service! Highly recommend! We recent sold our property with Goadsby and from start to finish they were great. We were in a frustrating chain and regular updates from the other parties involved were not forthcoming but both Jordan and Rob were excellent in keeping us updated on where things were at all times. They continuously chased the other estate agents & solicitors involved for information and kept the pressure on, so we were able to complete the sale in time for Christmas and move into our new home. Massive thank you to Rob, Jordan and the rest of the team.

Keiron · 22 June 2020

★★★★★ 5/5

Google

Sally & Nigel We have today completed on the sale of our bungalow with the assistance of Greg. The agents fee was very competitive and the level of service was faultless and Greg was always available for advice and to chase up the solicitors. I would without doubt use Goadsby estate agents again and in particular Greg.

Nigel · 22 June 2023

★★★★★ 5/5

Google

We have nothing but praise for the team at Goadsby. They have always been available, communication has been excellent and we have been guided through the whole process of selling our house and purchasing a new property. We have had most dealings with Ryan and Matt, both of whom have been friendly, polite and professional. We have been so appreciative of all their help and would not hesitate to recommend the service Goadsby offers to anyone looking to sell/purchase a property.

Lynn · 15 October 2024

★★★★★ 1/5

Trustpilot

Goadsby At Ferndown - Worst expetience when you end contract

The company is not friendly and their job end the moment tenancy agreement is signed. No collaboration or support. Especially the Ferndown branch! Never go them. There is no patience to listen to a problem statement and always delayed response. I have formally written to Deposit Scheme to get my deposit back while the assocaites just push back on every request to even get the least of information! Never go to them if you want peaceful life within or life after tenancy in gettin own money back or have an idea about the end!

Not · 24 November 2023