5/5
Rating only, no written review.
Agent replied · 24 August 2024
Thanks for your 5 star review Aston, all the best.

Trusted Agent profile · Dorset
★★★★★
1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thanks for your 5 star review Aston, all the best.
3/5
Rating only, no written review.
Hi Keith, thank you for taking the time to review our service.
5/5
Fantastic experience. Top staff
That’s great to hear Nick, thanks for leaving our Southbourne team a review. All the best
5/5
Michael from Goadsby sold our house and sold us a house, He was the best agent that we have ever used. He always kept us updated and was very patient with the whole complicated situation. If it wasn't for Michael the whole deal might have fallen through. The whole office were always there to help. Very highly recommended.
Hi Jeremy, that is great to read so pleased the team and especially Michael were able to help with your sale and purchase. All the best.
5/5
We had a fantastic experience with Goadsby Southbourne. Great team and great service. Both Neil and Michael were fabulous to deal with, professional, friendly, helpful and very proactive. More than happy to recommend and looking forward to using your services in the future. Thank you!
Hi Jenifer, that is great to read! So pleased we were able to assist you. All the best.
5/5
We bought a property through Goadsby who were brilliant throughout the process. Due to issues in the chain it was a long process (7 months). Michael at Goadsby was fantastic and regularly updated us, chased everyone in the chain and liaised with conveyancers to ensure things progressed as we had time issues as were in a short term let. I would highly recommend the Southbourne branch and thanks to all the staff there especially Michael. We're very happy in our new home and wouldn't have got here without all his hard work.
Hi Sophia, thank you for taking the time to review our Southbourne team, I'm sure they will be delighted to read your comments. So pleased we were able to assist you with your purchase. All the best.
5/5
Rating only, no written review.
Hi Mandy, thank you for leaving us a 5 star review. Kind regards
5/5
Rating only, no written review.
Hi Jessica, thank you for your 5 star review of our Canford Cliffs team. All the best
5/5
Good friendly local agents
Hi Mike, thank you for taking the time to review of Canford Cliffs team. Kind regards.
5/5
First class professional service from the Canford Cliffs office
Hi Roy, that is great to read, thank you for reviewing our service. Kind regards.
5/5
Excellent, helpful very kind ANDY LETTINGS
Hi Gary, thank you for taking the time to review our team at Canford Cliffs, I'm sure Andy and the team will be delighted to read your comments. All the best.
5/5
I have been using Goasby for the past 10 years to both find a tenants for, manage, and most recently, sell my flat in Bournemouth. Throughout this time I've mostly been dealing with Andy Hill, and I couldn't possibly speak any higher of the efforts that he and his team have gone to to ensure an efficient, proffessional and frankly fantastic service throughout this time. Andy always makes himself available and replies proptly to any communication or queries, no matter how small, to ensure that you're kept in the loop of proceedings at all times. He and the rest of the team have seamlessly organised everything throughout several tenancies, and assisted me throughout with any problems that arose, all for a very modest fee. Finally, Andy proved time and time again throughout the selling process that he was willing to go above and beyond the call of duty to make sure that everything went through, even offering to drive all over Dorset personally to deliver documents that may not have arrived on time via the post. I cannot reccommend Goasdby highly enough, my only regret is that you've raised my expectations of the level of service a good estate agent should provide and hope that they can meet them in Brighton! Thank you.
Hi Fabian, that is great to read! Thank you for taking the time to review our Canford Cliffs office, so pleased we have been able to help you over the past 10 years. All the best.
4/5
Rating only, no written review.
Thank you for taking the time to review our service, all the best.
5/5
Great help
Hi Nigel Many thanks for taking the time to review our service, all the best.
5/5
Great customer service
Hi Rosemary Thank you for your 5 star review of our Verwood office. All the best.
5/5
Excellent service - a complicated sale as we were 300 miles away but Goadsby acted on our behalf in several situations like overseeing getting the flat cleaned and taking meter readings. Would highly recommend
Hi Val This is really great to read, thank you so much for taking the time to review our service. Really pleased we have been able to assist. All the best.
5/5
David and his team were a pleasure to deal with, professional, reliable and friendly. It was a complicated and drawn out sale due to legal complications and at every step they were 100% on the ball. You won't find better to buy or se ll with. Thanks very much.
Hi Kevin This is really great to read. Thank you so much for your feedback. David and his team will be delighted with your comments. All the best.
5/5
I think you did a great job in every stage of my purchase. Office staff was very helpful and meet all our enquiries and needs on time. Your effort on completion deadline was incredibly satisfying. This is something I really appreciated. Thank you Anna, Alison and David.
Hi Ilker Thank you for your 5 star review. So pleased we have been able to help with the purchase of your new home in Verwood. All the best.
5/5
David and his team provided professional service to me and my wife for our first time house buying. From the first call to the keys collection and the whole process the service was very friendly and always with solutions. We will fully recommended Goadsby to all.
Hi Tom, Thank you for your 5 star review, That's really great to hear. I am pleased we have been able to assist you. All the best.
5/5
Great service from Goadsby. We had our viewings with David, he was very well informed on the property and gave us all the information we need, and if there we’re any I knows he checked and got back to us as soon as he could. We had regular updates from Sue/David who made sure we were kept in the loop and provided excellent service. Thank you all so much!
Hi Chloe Many thanks for taking the time to review our service, and for your feedback. David and his team shall be delighted to read this. All the best.
5/5
Charlotte & Aimee found a perfect flat my elderly father, we signed and moved in within 10 days which was so amazing. Thank you so much for your effort, professionalism and hard work.
Hi Stefan, thank you for your kind review. So pleased we were able to help you and your father with his property move. All the best.
5/5
Went through the process of purchasing a property through Goadsby, they were extremely efficient and ensured they kept me informed of everything that was going on regarding the purchase, ensuring that regular communication was carried out between all parties. Would highly recommend to anyone.
Hi Matthew, thank you for your kind review, so pleased the team at Ferndown were able to assist you with your move. All the best and kind regards
5/5
Excellent
Hi Kelly, short and sweet, but we like your style ! Thanks for taking the time to review our service. All the best.
1/5
Keep up Goadsby
Keep up Goadsby! It’s 2022 and customers matter. Revolting company. Mean, unfriendly bullies in all aspects. Misrepresentation of facts. Underhand and sly. Shockingly poor. Having read their replies to other one star reviews, it’s clear they do not learn from their mistakes. Never once did I receive an apology for the appalling treatment I received as their customer. Plenty of wonderful Estate Agents out there. Use them!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.