Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleIan Palmer went over and beyond any other estate agent I have ever had dealings with over previous years, he assisted with all aspects of problems that did arise along the way
I'm sure if it was left to the solicitors, it would have all collapsed
If any of you chose this company to deal with , Ask for Ian Palmer ,
Thank you again for all the help and assistance with out you I'm sure, my property would still be floating on the open market waiting to be sold
With high Regards
Mrs Rogers
Sandra · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
We have passed on your very kind words Mrs Rogers to Ian . It was a pleasure acting for you and we wish you all the best for the future.
★★★★★ 5/5
GoogleBought a large commercial property from Goadsbys Commercial Bournemouth and dealt with Mark Nurse and an absolute delight, great communication throughout the whole process and when a couple of small issues came up with the purchase, like they always do, Mark was on hand to mediate which concluded by the transaction being completed on time and all as agreed, very happy with the whole service provided and would highly recommend them!
Ryan · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
Thank you ever so much Mr Wrigley for your glowing review of Mark Nurse , we will be sure to pass on your words of praise .
★★★★★ 5/5
GoogleNatalie did a fantastic job getting us into our new office, it was a quick, efficient and extremely professional.
We are very happy in our new space!
Andy · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
Thank you for the 5 star review , we will be sure to pass on your praise to Natalie .We trust your business will thrive in the new premises.
★★★★★ 1/5
GoogleIncompetent and ridiculous beyond belief. Thinking of buying a commercial property Leasehold or Freehold? Has it a basement? Goadsby wont have pictured it, need a floor plan? Goadsby wont have done one. Trying to search through results on Zoopla? Goadsby have posted 31 adverts for the same warehouse unit so you need to scroll through pages and pages of the same advert. Need decent pictures? Goadsby will have taken 4, on a standard lens so you cant actually see any detail at all. Want no idea what you are looking at at all with confusing details about if the property is freehold or leasehold... Goadsby have you covered. Leasehold properties in the freehold section and vice versa. Jeez. Oh, by the way, I requested details for a property on Monday. It's now Friday. **sits here waiting for passive-aggressive response "thanking" me for my review and asking my my details again.** ... Goadsby.. Take more pictures... Do a floor plan for christ sake, keep leasehold properties out the freehold section (the fact one needs to pay a "premium" doesn't make it a Freehold) and for god's sake, if you have 31 units available all from the same place, one bloody advert for it will do!!!
Alfonso · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
We are extremely disappointed to read your frustrated review .
We have constraints to work within on portals such as Zoopla e.g. there is no category for business for sale so they automatically show as a freehold property for sale . However , all of our business for sale instructions are marked as such with a blue strap . If a rent applies ( indicating leasehold ) that number is also listed adjacent to the premium .
Further , the plethora of industrial listings you mention are individually listed as that is what we have been instructed to do i.e. sale individual units albeit they are all on the same Estate.
On Zoopla there are further filters you can utilise to narrow down your search results and these should help you return a more relevant results list .
Your comments on floorplans and photographs are noted ,but these are not rolled out across the industry in the same way as they would be for a residential property. In fact , sometimes our clients want us to limit internal shots so as not to compromise security .
Sorry you have waited too long for some particulars , this is unacceptable . We are told these have been sent to you now , but please confirm ?
★★★★★ 1/5
GoogleDO NOT RENT FROM THESE PEOPLE!
I have been burgled, the burglar gained access to the rear garden due to a back gate that won't lock (they don't care and haven't even replaced the bolt so I could fit a padlock) and I woke up to find him in my bedroom!
The boiler has broken 6 times and never been replaced, the final straw is this weekend where the boiler has broken again and there is literally no emergency number to contact to get it fixed. I have no hot water.
They will only put you on 6 month or yearly contracts regardless of how long you've lived at a property (which is illegal) they also think they have the right to access the property at anytime without your permission. Use literally Amy other estate agent in Bournemouth.
S · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
Firstly , we are very sorry to hear of the burglary , how disconcerting. We hope you have reported this to the Police.
Property Management are not contracted by the client to offer a 24/7 service but they will be in touch with you today to investigate the maintenance issues.Take care.
★★★★★ 5/5
GoogleGoadsby recently sold a business for me. They were there throughout the whole process and did everything they could to ensure the sale went through smoothly. Would 100% recommend and would use them again in the future.
Charlie · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
We really appreciate you taking the time to submit a review , we will pass on your kind words to the staff who assisted you and wish you all the best for the future.
★★★★★ 5/5
GoogleAs a nationwide brand continuously expanding and procuring properties, it’s very important for us to develop trusted and long term relationships with property agents. Natalie Kyle of Goadsby has been excellent in her dealings and has striked up an excellent working relationship with Dallas. Natalie has always been courteous, polite and prompt in our queries. She has always been knowledgable about the properties and their landlords and associated planning/licensing laws & regulations. We have just completed on a property in Eastleigh in which Natalie played a pivotal role leading to a fast completion, which has subsequently led to negotiations for another property in Southampton. Looking forward to concluding many more deals with Natalie & Goadsby!
Dabeel · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
Thank you ever so much for a brilliant review on Natalie and her work . We will ensure this is fed back to her and we look forward to continuing to work with you in the coming months and years !
★★★★★ 5/5
GoogleHaving dealt with Ian Palmer for the first time I found him very approachable and easy to work with. Very knowledgeable of the local property market and great help and assistance along the way to a successful sale. I would highly recommend Ian to anyone.
Philip · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
Really pleasing to read such positive words about Ian Palmer , Head of Hotels and Leisure . Thank you Philip for your review and recommendation , it was a pleasure working for you .
★★★★★ 5/5
GoogleThanks to Ian Palmer of Goadbys for guiding us through the tricky sale of a commercial property. We needed a quick sale and he was able to pull one out of the bag! We managed to complete in record time. Highly recommended.
Richard · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
Thank you Richard for your praise of Ian Palmer , the property magician pulling rabbits out of hats , we will be sure to pass on your kind words . All the best for the future.
★★★★★ 5/5
GoogleSold our business through Goadsby after getting little success with another local agent. Have to say Mark Nurse found us a number of potential buyers and the business was sold to one of them. Very professional business and felt fully supported through the whole process. Thank you Mark and team
Glenn · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
We were delighted to have assisted you with your business disposal and we will make sure Mark is aware of your very positive review.
★★★★★ 5/5
GoogleI can’t praise the team at Goadsby enough for their professionalism and attention to detail.
I have been a client of Goadsby since 2015 after associate director, Mark Nurse, helped me find and complete on my first of 9 venues across Dorset and Hampshire.
Further dealings with Mark, Edd and Grant from Goadsby’s commercial division over the past 7 years have now resulted in countless viewings, with the completion of multiple sites for the Renoufs Group.
I am still in regular contact with the team who, I have no doubt, will be responsible for ‘sealing the deal’ on our next venue.
Well done team!
Renoufs · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
We love working for such a popular brand and local success story . We will pass on your words of praise to the 3 agency staff concerned and " sealing the next deal " with you at one of your fabulous Renoufs establishments .
★★★★★ 5/5
GoogleMany thanks to Ian Palmer and the team at Goadsby. We purchased our Guest house business twenty five years ago and Ian was our agent then. Selling the business couldn't have been easier. Amazing what twenty five years does with technology and speeding up the process of selling!
Solicitors are still a little on the slow side still, but Goadsby were great at chasing things up on our behalf.
Many thanks for a painless and successful transaction.
Simon · 11 October 2022 · Goadsby Bournemouth (99 Holdenhurst Road)
Agent replied · 11 June 2024
Thank you Simon for a wonderful review on Ian Palmer and his agency skills . It is always a pleasure to act alongside a buyer and then dispose of that property 25 years later ! We will be sure to pass on your kind words to Ian , thanks once again .
★★★★★ 5/5
GoogleJacqui and Linda have been amazing in getting my partner and I a rental in Salisbury. From start to finish they've been proactive, correspondence has been on point and they've been prompt to sort any issues out which came up. Thank you ladies and enjoy the drinks!
Sam · 11 October 2022 · Goadsby Salisbury
Agent replied · 11 October 2026
Dear Sam. Many thanks for taking the time to review our lettings team in Salisbury. Your comments are greatly appreciated and we hope you are very happy in your new home. Best wishes
★★★★★ 5/5
GoogleRating only, no written review.
Wendy · 11 October 2022 · Goadsby Salisbury
Agent replied · 21 June 2024
Dear Wendy. Many thanks for taking the time to review our Salisbury office with a 5 star review
★★★★★ 5/5
GoogleRating only, no written review.
Sean · 11 October 2022 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Sean. Many thanks for reviewing our Salisbury Office
★★★★★ 5/5
GoogleAll the team were very helpful and always willing to go the extra mile. Thank you!
Lucy · 11 October 2022 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Lucy. Our pleasure, so pleased we were able to help you with your move. All the best.
★★★★★ 5/5
GoogleThank you to the highly motivated team at Goadsby for a smooth sale of my property..
Special mention to Gregory for his excellent communication with myself, the solicitors and the purchasers of my property…
Pauline · 11 October 2022 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Pauline, thank you for your kind review. I'm sure Greg and the team will really appreciate reading your comments. All the best and kind regards.
★★★★★ 5/5
GoogleSold my house recently and just wanted to write a review as I was so pleased with Rob and the team at Goadsby, Salisbury - thank you very much - not only for giving me the right advice to achieve the best price, but also the support throughout what is a generally stressful process. I will be back in the future if and when I am on the move again - thanks guys!
Vicky · 11 October 2022 · Goadsby Salisbury
Agent replied · 21 June 2024
Hi Vicky. We are really pleased to read that you were so pleased with the advice and support Rob and his team in Salisbury were able to give you. We hope you are very happy in your new home and look forward to assisting you again in the future. With thanks
★★★★★ 5/5
GoogleSally & Nigel
We have today completed on the sale of our bungalow with the assistance of Greg. The agents fee was very competitive and the level of service was faultless and Greg was always available for advice and to chase up the solicitors. I would without doubt use Goadsby estate agents again and in particular Greg.
Nigel · 11 October 2022 · Goadsby Salisbury
Agent replied · 21 June 2024
Dear Sally & Nigel. Many thanks for taking the time to review our Salisbury office following your recent sale and your comments will be very appreciated by Greg and his colleagues. With thanks and best wishes
★★★★★ 5/5
GoogleFantastic estate agents, especially Rob Ward.
Ever since the appraisal, we felt confident that Rob and his team would help us sell our property and assured us that he would go above and beyond to complete the sale, and he sure did!
Due to COVID, the market was uncertain but Rob managed to get a sale agreed. The buyer's solicitor proved to be extremely tricky with the purchase, continuously delaying the exchange. Rob went out of his way to push this through, contacting both solicitors directly, answering emails in the evenings and keeping both us and the buyer fully updated.
Rob didn't have to do any of this but he showed commitment throughout the sale and created a fantastic relationship with us.
I would certainly be using Goadsby again for future sales and will recommend friends and family to use them.
5 star service! Thank you Rob!!!
Jack · 11 October 2022 · Goadsby Salisbury
Agent replied · 21 June 2024
Dear Jack. Thank you for your kind review following your recent sale which we really appreciate. Rob and his team in Salisbury will be delighted to read your comments as they always strive to provide the best possible service they can. Kind regards
★★★★★ 5/5
GoogleA big thank you to the Goadsby team for helping us to secure our dream home. We were especially appreciative of all the constant communication and hard work from Gregg, who was consistently prompt in answering any questions or concerns.
We wouldn't hesitate to recommend them to anybody else seeking a real estate agency, and of course if we ever needed to move again we would use them. Thank you so much from David and Natalie.
David · 11 October 2022 · Goadsby Salisbury
Agent replied · 21 June 2024
Dear David & Natalie. Many thanks for your kind comments and positive review of Greg and our Salisbury Office. We very much look forward to assisting you next time you decide to move. With thanks and best wishes
★★★★★ 5/5
TrustpilotAn EXCELLENT service provided by all
An EXCELLENT service provided by all.
We had previously marketed our property with another more glossy agent in town, but their failure to communicate effectively and identify a non-buyer despite us constantly pointing out the warning signs and not being taken seriously resulted in us taking our business to Goadsby.
We were not disappointed, and Goadsby rewarded and vindicated our decision to move the business to them.
I would like to thank all the Swanage Goadsby office staff for managing our house's sale so quickly and smoothly. The whole process from publishing to completion, took just over 7 weeks.
They took on board our desire to only allow buyers who could proceed to view the house and avoid buyers who use a notoriously slow local law firm
Despite us being 8000 miles away in the Philippines with an 8-hour time difference Noah and Ollie moved the whole process along at pace and kept us very well informed. Even at weekends, Josie in the lettings department stepped in to maintain the continuity. An excellent show of teamwork.
Even on completion day, the whole team combined to kindly personally load a couple of large and heavy shipping crates into their cars and relocate them to the office store when it became obvious the shipping company couldn't collect them before completion.
It is when a team go above and beyond the normal call of duty to ensure a sale goes smoothly that you know you have chosen the right company.
Thanks again to everyone.
Michael · 30 September 2022 · Goadsby Poole (245 High Street North)
★★★★★ 5/5
GoogleGreat service from Colin at Goadsby in Bournemouth. Really friendly, professional and knowledgeable at our viewing appointments and helped us secure our lovely new home. Thank you!PositiveProfessionalism
Ami · 26 August 2022 · Goadsby Bournemouth (114)
Agent replied · 21 June 2024
Hi Ami, that is great to hear, thank you for taking the time to review our Bournemouth team, I'm sure Colin will be delighted to read your comments. All the best.
★★★★★ 5/5
GoogleRating only, no written review.
Georgie · 25 August 2022 · Goadsby Bridport
Agent replied · 24 August 2024
Hi there, thank you for your five sar review of our Bridport Team. Kind regards.
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