1/5
No help at. All

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,840 reviews across 17 offices and 5 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
No help at. All
4/5
Rating only, no written review.
5/5
Mark managed our house sale, excellent service. Expert local agents. Accurate and fast phone and e-mail responses. It has been a pleasure to deal with all at Ellis and co.
5/5
They are really friendly and understanding all your needs. Whenever you have a problem with the property, they sort out as soon as possible. I can highly recommend them. We were renting a property for 3 years, what they are managing. One of the best Letting agency We have dealt with so far. Whenever we had questions or any sort of issue with the property, they managed to sort it out for us within 48 hours, but mostly same day. Now we are moving out of London and we will really miss them. Guys- if you read it, THANK YOU so much for your hard work!
5/5
Excellent service by all at Ellis&Co
Excellent service by Ray Gohil , Kevin Belous and Marta for finding and letting a tenant from start to finish.
Hi Kirti, great 5* review thank you and good to see the team working well together to deliver for our clients, keep well.
4.8/5
Feedback for Letting Agent Kush
He was very professional and helped me understand what improvements I can make to the property which was great to hear.
5/5
The agency was professional and very attentive to any issues I had during my tenancy. Communication was always great. Check in and check out process was very smooth and I had no issues in receiving my deposit refund in a timely manner.
Thanks Aaron Wishing you the best for the future
1/5
The worst and least professional letting agent ever. WOW!!! Such a weird claim!! You had NO direct communication with me??!!! Do you wanna me take screenshots of some of the emails I sent you to just remind you how unprofessional you were? I can even upload the emails you sent me asking to remove my review!! After 1 year I am still angry with you. We rented a property with the help of one of your competitors in Finchley and we can easily see the difference. Sorry, but you are not doing a good job!!
We are very disappointed to have received your review and would like the opportunity to understand the reason for your feedback and resolve any issue you may have as we have not had any direct communication with you. Please contact us on 02083493131 and speak to Belinda.
5/5
Kush is professional and kind , help me so much,. Many thanks.
Good of you to say!
5/5
Great service, response on time no hidden information, thank you guys !!
Thank you for your kind review. It’s much appreciated.
5/5
Fantastic experience from start to finish. Once on the market the viewings started the very next day. We were kept up to date through the entire process with messages and calls and they could not do enough to help. Special mention to Dilpesh and Deepak, they did exactly what they said with a high level of professionalism. Thank you Ellis and Co for making this the most stress free house sale to date.
Many Thanks.
5/5
Zeeshan and Dennis were amazing. The gentlemen were patient in answering all my questions and concerns. I am indeed happy to have dealt with Ellis and co through the kind assistance of these professionals.
5/5
Howard and Rakesh have been very…
Howard and Rakesh have been very helpful in regards to providing assistance on the purchase of a property. I would definitely recommend them to anyone who is looking to purchase, let or sale a property.
C, Thank you for the 5* review, teamwork really did make the dream work this time, enjoy your new home, Howard
5/5
We found our first home with Ross! He is very friendly and the communication with him throughout the process was always prompt and clear. He made sure to check in with us regularly from start to finish.
Thanks Karen for your review and congratulations on buying your first home. We look forward to seeing you tomorrow and handing you the keys! We wish you the very best and hope you make great memories in the future!
5/5
Good services from marta
Marta fiedorow form ellis and co. is very prompt to respond and resolve maintenance issues realated to my rental flat very soon.keep up good service.thanks.
Ravi, its always nice to hear from our tenants and its great to hear that Marta is on the ball, thank you
5/5
Marta Fiedorow has been an excellent…
Marta Fiedorow has been an excellent property manager. She responds to my emails within hours and is quick to come back with updates. Every issue I've raised has been resolved within 24hrs and she always checks in with me afterwards to confirm I am satisfied with the solution. Ellis and co is lucky to have her!
Dear Subika, what a great 5* review thank you very much and well done Marta
5/5
The team at Ellis & Co Sidcup are very helpful, friendly and professional. Their attention to detail is exceptional, and they are always very prompt in responding to any questions that I may have. I highly recommend this estate agent!
5/5
Highly recommend Ellis and Co sidcup, Kevin and Craig are always there to assist me and guide me on my landlord duties, they are professional and always looks out for the Tennant and landlords equally on doing things the right way. They are friendly, honest and always one step ahead. Couldn’t recommend them highly enough.
5/5
Ellis & Co manage my rental property for me and I couldn't be happier with their service. Craig is excellent, he's always available and responds to all requests immediately. The property used to be managed by Village Estates and they were absolutely terrible at responding to my requests. 100% would recommend going with Ellis & Co over anyone else in the area.
5/5
Can’t rate Ellis & Co highly enough, as a landlord, it’s important to have a good agent, Craig & Kevin have been excellent for me and their knowledge and advice has been invaluable. Professional, proactive and honest and always on hand to deal with any queries I’ve had. Cheers guys !
5/5
Great service from Jason Davis and his colleagues at Ellis. He was persistent, communicated well with us and made selling the flat as easy as it could be. Recommended.
Thanks Tim for this glowing review.We really appreciate your feedback and are delighted to have assisted you with your sale.
5/5
Howard was very helpful and attentive…
Howard was very helpful and attentive from the start. He listened carefully to our needs and ensured we were taken care of every step of the way. He was always available to talk me through the process and I couldn’t endorse Howard more.
Customer, thank you for the 5* review it is much appreciated, Howard
1/5
Do not return calls despite several messages. Have to chase them.
5/5
Adam is a great agent and is quick at responding. He has great interpersonal skills and goes above and beyond for his clients. Would definitely recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.