3/5
Rating only, no written review.
Agent replied
Sir, any reason for only 3 stars?

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,840 reviews across 17 offices and 5 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
3/5
Rating only, no written review.
Sir, any reason for only 3 stars?
1/5
Rating only, no written review.
5/5
We spoke to a few different agencies and Ellis were actually the ones that ended up giving the most accurate valuation. We're really happy we went with them. Jason helped us to sell our flat and he was superb. We always felt like we were in good hands with him, and he was a great sounding board for various questions and dilemmas we had with our sale. Despite us facing a couple of tricky situations outside his control, Jason navigated them smoothly and professionally. In addition, he always kept in touch with any updates.
Thank you for the amazing review Nat.It was an absolute pleasure to assist you with your sale.
5/5
Thank you for posting a 5 star review. It’s much appreciated.
1/5
Had a viewing at the property today morning, had drove down 30mins and was being told property was gone, no one bothered to called and informed. Not a great service.
5/5
Adam was a great help and was present throughout the process of moving in and out!
5/5
I have had the pleasure of working with Paul Glass as our agent . Always helpful,easy to talk to,fast in solving problems. Very pleased . You were brilliant!
5/5
We spoke to a few different agencies and Ellis were actually the ones that ended up giving the most accurate valuation. We're really happy we went with them. Jason helped us to sell our flat and he was superb. We always felt like we were in good hands with him, and he was a great sounding board for various questions and dilemmas we had with our sale. Despite us facing a couple of tricky situations outside his control, Jason navigated them smoothly and professionally. In addition, he always kept in touch with any updates.
Thank you for the amazing review Nat.It was an absolute pleasure to assist you with your sale.
1/5
They are incredibly unprofessional. Last week we arranged a viewing for a place in Tottenham, but they never showed up. I live and work in Cambridge. I had to leave work early, take a train for an hour and stand in front of the designated place for 45 mins. I called them and emailed them many times. They just never responded. It was very disrespectful.
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience and frustration you faced. It’s unacceptable that you were left waiting without any communication from us. We understand how disrespectful and inconvenient this was, especially given the effort you made to travel from Cambridge. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
5/5
Having lived in Bounds Green for over 55 years and have moved 3 times but always in Bounds Green.Ellis and co have been the agents i have always used.i have bought and sold with them and have been treated like a family friend.they have advised,supported and gone over and above helping me this very stressful process.i would highly recommend them above all others in this area.the service is always EXCELLANT,thank you Tony,Mark,Demmy and all your fantastic team
Thank you so much for leaving us this lovely review Blayne! it's been a pleasure working with you, all the best in your new home! Tony
5/5
Nice meeting yesterday Thank you mr kush and dilpesh
Thank you!
5/5
This is one of the best letting team , very helpful, dilpesh is one of best agent ,he is very supportive,helpful. Thank you
Thank you!
5/5
This agency is amazing in terms of finding a house and give us best deal.
Thank you!
1/5
Didnt get much involved woth the company,but i called and enquired about an apartment and the person on the recieving on of the call was probably one of the rudest real estate agents i have ever called.he was getting angry at me because there were some connection issues kinda shouting and telling me do u want to book this viewing or not and just overall so mean and rude towards a possible customer .Iv never seen such a worse customer interaction by a real estate agent ever.you guys need to teach your agents to talk to customers properly.
Dear Zain, I'm sorry to hear that and my sincere apologies of the experience with Ellis & Co. If you could email me directly with more details that would be great. Many Thanks. Deepak@ellisandco.co.uk
1/5
Had a viewing at the property today morning, had drove down 30mins and was being told property was gone, no one bothered to called and informed. Not a great service.
5/5
This is one of the best letting team , very helpful, dilpesh is one of best agent ,he is very supportive,helpful. Thank you
Thank you!
5/5
Literally the best Agency in the whole country, in my opinion. Very organised, helpful, kind, fair, professional, fast responsive. They do their best to meet your needs as a tenant. I honestly couldn't be happier about them and I keep recommending them to everyone. A special praise must go to Nicos Nicholau, the best agent. I have lived in the flat for 3 years and never a problem with getting things quickly fixed or solving any issue. I wouldn't rent with anyone else.
5/5
I am happy with your service.
I am happy with your service. Dilpesh and kush is a lovely guys, it’s very nice meeting yesterday. Thank you for helping me.
5/5
Ellis & Co have been very helpful iand…
Ellis & Co have been very helpful iand efficient n the sale of my property. They have chased the buyer and solicitor when neccesary, and have been generally very good to deal with keeping informed at each stage.
Dear Ann, thank you for the 5* review, it is very much appreciated, keep well, Howard
5/5
Thank You for Ellis & Co team for…
Thank You for Ellis & Co team for finding me the right property. Entire journey went very smoothly and special thanks to Ray in harrow. He helped me soo much for finding me the right property.
Hi Santhosh, great review and thanks, Ray & the team will be extremely happy that you got the right property, enjoy your stay, Howard
5/5
Nicki delivered outstanding service. We appreciate Nicki's ongoing assistance throughout our move immensely, and feel that we have been very well taken care of. We thoroughly recommend Nicki at Ellis & Co! - Megan and Zak
We are pleased Nicki delivered a service which you were happy with and appreciate your very kind review. Thank you.
5/5
I was delighted with Ellis & Co. Jason Davis was both highly professional and efficient and also very friendly and helpful at every turn. I would highly recommend the company's services.
It was our pleasure Edward to be of service to you.Your glowing review is much appreciated.
5/5
We recently bought a flat through Ellis & Co Golders Green representing the seller. Big thank you to Jason who made a good communication with the seller and their solicitors much easier. I would recommend this agency to anyone who like to buy a property!
We are delighted that you are happy with our service Gergana.Thank you for the brilliant review.
5/5
Great professional service and friendly staff
I have been using Ellis and Co for about a year now for the management of my rental property and I can have no complaints. They are very professional and very prompt in resolving any issues and always keep me updated on all relevant matters. All the staff are very professional and approachable. Would definitely recommend them
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.