Trusted Agent profile · Middlesex, Kent, Greater London and more

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Ellis & Co estate agents in Wembley, London, Greenford and 12 more

4.6

★★★★★ Excellent

4,813 reviews across 17 offices and 6 platforms

www.ellisandco.co.uk

Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,813 reviews on six platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,645

Reviews on Google

All 17 offices

Facebook logo

4.2 / 5

53

Reviews on Facebook

All 17 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 17 offices

The Trusted Agent logo

4.9 / 5

61

Reviews on The Trusted Agent

All 17 offices

Trustpilot logo

841

Reviews on Trustpilot

All 17 offices

allAgents logo

211

Reviews on allAgents

All 17 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ellis & Co's 17 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 3,640 reviews on Google only. Show every review

5/5

Google

Ellis and Co stands the best agent in Wembley area. After disappointment from all other agents I was able to find my property from Ellis and Co. Ronit, with his calm and patient nature has helped me through the whole letting process including references and contracts. Please go with them for your next home! Must recommended

Moinool · 13 March 2026 · Ellis & Co Wembley

Agent replied · 13 April 2026

We are overjoyed to hear that Ronit's calm and patient support made your letting process smooth and successful. Thank you for recommending Ellis & Co as the best agent in Wembley.

5/5

Google

I can honestly say that Vinnay is the best estate agent I’ve ever worked with. He supported me through every single detail of the transaction and made the whole process feel smooth and stress-free. I felt completely comfortable and confident with the service he provided from start to finish. The level of care and effort he puts in is outstanding, not just for the seller, but also when dealing with solicitors and buyers. He goes above and beyond to make sure everything is handled properly. He even used his contacts to help me find a rental property, which I truly appreciated. Vinnay is a top guy and I can definitely see him becoming a manager in the sales department in the future. In my opinion, he’s the best agent in Wembley. If you’re looking to buy, sell, or rent, I highly recommend going to him at Ellis & Co Wembley. All the best, Vinnay, and thank you again!

Laurence · 13 March 2026 · Ellis & Co Wembley

Agent replied · 13 April 2026

Thank you for your wonderful feedback about Vinnay's outstanding service. We're delighted he made your transaction smooth and stress-free.

5/5

Google

5 stars for Vinnay who sold our house when we had struggled to sell and put in a great deal of effort and was there to support throughout. We are very grateful for his help.

Maeve · 13 March 2026 · Ellis & Co Wembley

Agent replied · 13 April 2026

We're glad to hear Vinnay’s great effort and support made a difference in selling your house. Thank you for sharing your positive experience.

1/5

Google

I wouldn’t even give them 1 star - if you have a flat to sell I would avoid this branch and estate agent in general. The service provided was very poor, Mark showed no initiative or interest in selling my property after taking it on. He didn’t follow up properly to inquiries and the only viewing I had in 5 months he was unable to do so I had to do it myself.

Francesca · 6 March 2026 · Ellis & Co Bounds Green

Agent replied · 20 March 2026

Hi Francesca, thank you for your feedback. We are truly sorry that we weren't able to achieve a sale for you. We pride ourselves on the investment and effort we put into every property we represent, so it's disappointing for us when we can't get a sale agreed. We genuinely wish you the very best of luck with your move and hope your new agent is able to secure a buyer for you.

5/5

Google

Thanks to all the team at Ellis & Co Bounds Green in particular Mark and Anthony an for getting my house sold. Professional service, great market knowledge and great communication. I can highly recommend them!

Carl · 27 February 2026 · Ellis & Co Bounds Green

5/5

Google

I recently rented a place through this agency, overall it was a positive experience. Especially thankful to Simron for kind and thoughtful communication.

Selim · 20 February 2026 · Ellis & Co Islington

5/5

Google

We’ve had an excellent experience renting with Ellis & Co. Maria is friendly, communicative, and very on top of things. Any issues have been handled quickly and without fuss. Much appreciated. I would highly recommend.

Dean · 17 February 2026 · Ellis & Co Golders Green

5/5

Google

Maria Egiert is the person I deal with at Ellis & Co and she is smart, empathetic and immediately responsive. I trust her judgement and her she's a credit to the company.

Marina · 17 February 2026 · Ellis & Co Golders Green

5/5

Google

I worked with Alicia who was very warm and very on top of making sure things got done. She has been responsive and worked hard to keep the process going. Thank you Alicia!

Ellen · 17 February 2026 · Ellis & Co Golders Green

1/5

Google

Don’t use this firm to sell your house as they treat potential buyers like garbage which means it’ll take longer to sell your house. And if you’re buying avoid these time wasters. Apparently they don’t want to make commission. It’s run by a bunch of unprofessionals with poor communication. We confirmed to come in for a viewing three times over the phone, once with Alicia the day before and twice with Neil on the day who gave us the green light to attend. On arrival a man claimed we didn’t have an appointment and that we needed email confirmation which Alicia or Neil didn’t send. Instead of being apologetic towards us for their mistake he was very rude and abrupt and told us to just stay in the dining room and not move as he was dealing with someone else. So we waited which was taking forever, my mother is elderly and unwell so i apologised and said i’m pushed for time i’m going to have a look at the garden. To which the man snapped saying no you don’t have an appointment. Well it all kicked off from there, we questioned his rudeness and he told us to get out like it was an episode of eastenders with peggy mitchell throwing us out the pub. It was uncouth to say the least. But if that’s how he wanted to behave we gave just as good. We called the firm and spoke to Neil about what had happened and Neil doubled down about us not having an email as if he himself didn’t tell us to go earlier in the day. Absolutely insane behaviour. He said he’d investigate, called back to reiterate the same thing without an apology at all. We asked if he spoke to Alicia and he said no. Great investigation work there Neil 🙄 Turns out the man was the owner Khalid Ghani. Sounds like he’s gotten a little too big for his boots and forgot humility. No wonder Neil was useless in doing anything since it’s his boss and Khalid can’t seem to call out his staff for making an error. I got the distinct impression he was not a fan of my flavour of asian and my being a woman, hence the racist sexist attitude.

S · 17 February 2026 · Ellis & Co Golders Green

5/5

Google

Neil and team we're very helpful throughout the whole buying process. Keeping me informed with developments and helping to move things along without being overzealous. Much appreciated!

Joshua · 13 February 2026 · Ellis & Co Finchley

5/5

Google

We've rented with Ellis & Co Bethnal Green Lettings & Estate Agents for 6 months and so far so good! Our property manager, Ashley has been great at responding emails, visiting the property when needed and answering questions. Great experience so far!

Sandra · 13 February 2026 · Ellis & Co Bethnal Green

Agent replied · 13 April 2026

Hi Sandra, thanks for your positive review. Great to hear that thus far Ashley is looking after you.... Long may it continue and hopefully with the service provided you'll be with us for the long-term. Enjoy your new (ish) home.

1/5

Google

Absolutely horrendous. Completely avoid! Honest review after dealing with them for over 2 years that they are very untrustworthy, so disrespectful and utterly incompetent. Always huge delays with responses.

S · 13 February 2026 · Ellis & Co Tonbridge

1/5

Google

Rating only, no written review.

SKY · 13 February 2026 · Ellis & Co Tonbridge

1/5

Google

Rating only, no written review.

Dan · 13 February 2026 · Ellis & Co Tonbridge

1/5

Google

Rating only, no written review.

Daniel · 13 February 2026 · Ellis & Co Tonbridge

1/5

Google

Despite being responsible, communicative tenants who looked after the property and even made improvements at our own cost using the agent’s approved contractors, our experience with Ellis & Co was very poor. Throughout the tenancy, communication was frequently slow and issues that directly affected us were not handled well. Most notably, after reporting a broken oven in December, we were left without one for several weeks. Even the maintenance team acknowledged and apologised for the delay, explaining it was due to the landlord attempting to avoid the cost of replacement. These issues were compounded at the end of the tenancy. We experienced prolonged delays, lack of communication and unprofessional behaviour during the checkout and deposit process. Our deposit was not handled within the timeframe set out in our tenancy agreement and deductions were raised late and without clear explanation, despite a positive checkout report confirming the property, including the garden, was well maintained. A formal complaint was sent to the Managing Director and was ignored entirely, leaving us no option but to escalate the matter externally. Tenants should not have to chase repeatedly for basic updates or be left in limbo after vacating a property. The experience was stressful, disappointing and fell well below the standard expected from a professional letting agent. I would strongly caution others to think carefully before renting through this agency.

Kelly · 13 February 2026 · Ellis & Co Tonbridge

Agent replied · 13 April 2026

We take your feedback seriously and regret to learn about the delays and communication issues you experienced, especially regarding maintenance and the deposit process. Please contact us directly at 01732 770077 so we can address your concerns further.

1/5

Google

Rating only, no written review.

Dorrel · 13 February 2026 · Ellis & Co Tonbridge

5/5

Google

Ellis and Co handled our house sale, and the level of service we received was amazing. From coming out to value the property within days of enquiring, through to managing the viewings and offer process, everything was handled quickly and professionally. The virtual tour they provided was excellent, it meant we didn’t have to move everything or vacate the house, and it could be done around our schedule. This made a huge difference when managing the whole process with two toddlers to contend with! We received an offer after just two viewings, and Lynne was in contact almost every day with updates on how the sale was progressing. I’ve already recommended Ellis and Co to multiple people and wouldn’t hesitate to use them again in the future.

April · 13 February 2026 · Ellis & Co Tonbridge

5/5

Google

I was a tenant through ellis and co at a property they had going which was perfect for us. The customer service we received was outstanding any queries they were there to answer, support or sort out straight away. They was easy to approach with concerns or questions regarding the property. Maintaince was sorted straight away they had someone straight out or next day or two. I'm glad we went through ellis and co and will definitely be returning for their help, advice and support when we are ready to buy our first property.

Hannah · 13 February 2026 · Ellis & Co Tonbridge

Agent replied · 13 April 2026

Thank you for your positive feedback! We're pleased our customer service and maintenance support met your needs.

5/5

Google

We have just completed the sale of a property through Ellis & Co Mill Hill and we are so pleased with Adam's wonderful service and professionalism. He is genuine, knowledgeable and always friendly in his manner. From the honest appraisal of the property to quickly finding a suitable buyer, and all through the conveyancing stage - Adam was always available, reassuring and keeping us updated. Communication was excellent all the way and it is clear that Adam really cares. We highly recommend this estate agent and would definitely use their service again.

Pedro · 13 February 2026 · Ellis & Co Mill Hill

5/5

Google

Buying a property in Mill Hill...... Adam was a total pleasure to deal with, from day one to completion. A genuinely professional and down to earth estate agent, I've not written that too many times or ever!! So thankful to have him help me with my property search. Strongly recommend.

Nicholas · 13 February 2026 · Ellis & Co Mill Hill

5/5

Google

Callum Huntley was an absolute pleasure to deal with. So responsive and helpful. Really appreciated all of his help and guidance. Would definitely work with him again.

Siobhan · 13 February 2026 · Ellis & Co Mill Hill

5/5

Google

Adam was great. Kept me updated throughout the whole process. Very pleased and would highly reccomend.

Plane340 · 13 February 2026 · Ellis & Co Mill Hill

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ellis & Co

Which Ellis & Co office has the most reviews?

Wembley has the most, with 960 reviews rated 4.6 out of 5, followed by Golders Green with 469.

Where are the Ellis & Co offices?

The 17 Ellis & Co offices, by town:

  • Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
  • Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
  • Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
  • Finchley: 341 Regents Park Road, Finchley, N3 1DP
  • Golders Green: 52 Golders Green Road, London, NW11 8LN
  • Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
  • Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
  • Islington: 76 Essex Road, Islington, N1 8LT
  • Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
  • Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
  • Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
  • Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
  • Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
  • Tottenham: 26 West Green Road, Tottenham, N15 5NP
  • Wembley: 4 Ealing Road, Wembley, HA0 4TL
  • Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
  • Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?

11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."

What do buyers say about Ellis & Co?

17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."

What do landlords say about Ellis & Co?

9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."

What do tenants say about Ellis & Co?

20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."

Has Ellis & Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent.

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