5/5
GoogleReally satisfied with the property and the Paras Patel was really polite.
Agent replied · 10 October 2026
Thank you for your wonderful feedback about the property and Parash's (Shah) polite service.
Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
Ellis & Co estate agents in Wembley, London, Greenford and 12 more
★★★★★
4,813 reviews across 17 offices and 6 platforms
Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,813 reviews on six platforms, rated 4.6 out of 5 overall.
3,645
Reviews on Google
All 17 offices
53
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
61
Reviews on The Trusted Agent
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers11 reviews
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Buyers17 reviews
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
Landlords9 reviews
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
Tenants20 reviews
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Our offices
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
- Ellis & Co Wembley4 Ealing Road, HA0 4TL960 reviews · 862 on Google (4.6)22 in the last 90 days
- Ellis & Co Golders Green52 Golders Green Road, NW11 8LN469 reviews · 457 on Google (4.8)8 in the last 90 days
- Ellis & Co Greenford318 Ruislip Road East, UB6 9BH460 reviews · 417 on Google (4.8)0 in the last 90 days
- Ellis & Co Finchley341 Regents Park Road, N3 1DP430 reviews · 281 on Google (4.6)1 in the last 90 days
- Ellis & Co Bounds Green10 Queens Parade, Brownlow Road, N11 2DN414 reviews · 372 on Google (4.8)7 in the last 90 days
- Ellis & Co Stanmore66 The Broadway, HA7 4DU320 reviews · 92 on Google (4.0)12 in the last 90 days
- Ellis & Co Tottenham26 West Green Road, N15 5NP306 reviews · 130 on Google (4.4)6 in the last 90 days
- Ellis & Co Harrow8 College Road, HA1 1BE276 reviews · 134 on Google (3.5)1 in the last 90 days
- Ellis & Co Mill Hill22 The Broadway Mill Hill, NW7 3NJ235 reviews · 209 on Google (4.9)9 in the last 90 days
- Ellis & Co Willesden Green29 Walm Lane, NW2 5SH233 reviews · 109 on Google (4.4)6 in the last 90 days
- Ellis & Co Sidcup257 Blackfen Road, DA15 8PR160 reviews · 152 on Google (4.9)2 in the last 90 days
- Ellis & Co Enfield58 Church St, EN2 6AX155 reviews · 88 on Google (4.3)1 in the last 90 days
- Ellis & Co Bethnal Green485-487 Bethnal Green Road, E2 9QH140 reviews · 139 on Google (4.4)11 in the last 90 days
- Ellis & Co Tonbridge93 High Street, TN9 1DR106 reviews · 71 on Google (4.4)2 in the last 90 days
- Ellis & Co Islington76 Essex Road, N1 8LT99 reviews · 99 on Google (3.4)3 in the last 90 days
- Ellis & Co Wembley Park51 Bridge Road, HA9 9AG55 reviews · 32 on Google (2.9)0 in the last 90 days
- Ellis & Co Kenton272 Streatfield Road, HA3 9BY44 reviews · 33 on Google (4.3)2 in the last 90 days
Awards
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 3,640 reviews on Google only. Show every review
Google5/5
GoogleParash has been really helpful from the start till end of our journey of buying our first home. We will always recommend him to anyone who wants to buy their property.
Agent replied · 10 October 2026
Thank you, Chetna. Delighted Parash supported your first home purchase journey. Your recommendation means everything to us.
1/5
GoogleThey are not even responding or acknowledging the emails sent to them. I am chasing them from 14+ days. Poor service!
Agent replied · 13 April 2026
Dear Sirs. Apologise for the service Can I kindly request you email wembley@ellisandco.co.uk with your contact details to understand this complaint as we hold no record of you as a client. Thank you Ellis and Co
1/5
GoogleVery disappointed with how this agency handled my tenancy. They sided with the landlord regarding deposit claims and tried to blame me for issues that were clearly due to poor workmanship and the condition of the property. The landlord and his contractor covered mice holes with excessive expanding foam, which caused the flooring to lift, yet this was unfairly attributed to me. There was no radiator at all in the bathroom or kitchen, which contributed to mildew and damp. We raised these concerns during the six-month check by the agent, but nobody took any action. When I raised other issues, I was questioned as to why I hadn’t reported them , despite the fact they were unable to provide something as basic as an extra key fob for over a year. This raises serious doubts about their ability to manage more significant maintenance matters. They also sent people to view the property without an agent present, which felt unprofessional and inappropriate. Overall, a very frustrating experience , I would strongly advise tenants to document everything carefully.
Agent replied · 10 October 2026
Hi, we do not "side" with anyone, we submit the report and then try to negotiate a suitable outcome for both sides, if we cant the deposit arbitrator will make a decision and both parties are obligated to agree. However, please feel free to contact me if you would like to discuss this further, Howard Star
5/5
GoogleThank you to Aditya for helping us a secure a property to our requirements and guiding through each steps. Pritam the property manager has been a great help sorting out all the requeste we has put through
Agent replied · 10 October 2026
Thank you for sharing your positive experience. Delighted Aditya and Pritam provided excellent service throughout your property search.
5/5
Googlewould recommend ellis and co if you are looking for easy and smooth tenancies. thank you aditya
Agent replied · 10 October 2026
We sincerely value your recommendation for smooth tenancies. Delighted Aditya provided excellent service.
5/5
GoogleI been with other agencies for 3 months and they failed to rent out my property located in wembley central and gave me excuses. My friend recommended ellis and co and with in 2 weeks secured a professional tenant with good communication from the lettings team. Thank you lettings aditya, ronit and akshat
Agent replied · 10 October 2026
Thank you immensely for recommending us! Delighted we secured a professional tenant within two weeks. Aditya, Ronit and Akshat appreciate your kind words.
5/5
GoogleThank you ellis and co Aditya and Pritam for smooth tenancy would highly recommend for easy and smooth tenancy with evne with language barrier
1/5
Google⚠️ Avoid this letting agent at all costs! They advertised a property that turned out to be completely uninhabitable. On the surface, it looked like a refurbished flat, but there was no running water, which meant no toilet facilities either. This was documented on the check-in inventory, and the management company reassured us that a plumber would be sent. The plumber attended but couldn’t fix the issue. We later discovered there was a major fault with the water tank, meaning the water couldn’t be turned on at all. We were forced to cope without water and without toilet facilities for five days. We’ve now moved out because the situation became unbearable. What’s even more disappointing is the letting agent’s response. They claim they are “let only” and rely solely on information provided by the landlord. The landlord deemed the property habitable, and the agent simply accepted that, refusing to take any responsibility. Instead of mediating or trying to help resolve the situation, they provided contradictory information and washed their hands of the problem. You can judge a company by how they handle issues, and this experience showed a complete lack of professionalism and accountability. 🚫 Do not sign any tenancy agreements with this agent. 🚫 Avoid them if you value basic living conditions and professional service
Agent replied · 13 April 2026
We are naturally disappointed to have received your review and are sorry to hear that you were dissatisfied with your experience and the property. Further to our discussions with the landlord and their managing agents, their records indicate that action was taken immediately once they were notified. A plumber attended the property on multiple occasions throughout the week on Tuesday, Wednesday and Thursday and you were updated on a daily basis. Hot and cold water were available in the bathroom and kitchen by Wednesday with full restoration completed by Friday. We also understand that compensation was also offered for the inconvenience caused. The property was newly refurbished. During the marketing process, prospective tenants viewed the property and tested the water supply, confirming it was operational so we were not aware of any issues with the water supply. The weekend prior to your move the landlords contractor had attended. Between his visit and the move in something had happened with the water supply. We were not aware or notified of this. Had we been informed wee would have naturally informed you and not let the tenancy begin. To clarify the timeline: you moved into the property on Monday, and we as the agents were not made aware of any issues with the water supply until Thursday when your mother contacted us. Upon returning to the office on Friday, we acted promptly by contacting the landlord and their managing agent to assist in resolving the issue. We also offered to send our own contractor should you not have received a response from the landlord only to bne advised by the landlord that they have been in consistent contact with you. The issue was resolved by Friday evening. Therefore, your claims of “refusing to take any responsibility. Instead of mediating or trying to help resolve the situation, they provided contradictory information and washed their hands of the problem.” is completely incorrect, as the issue was resolved on the same day we returned to the office and picked up your message. As a letting agent operating on a “let-only” basis, our role is limited to introducing the tenant and landlord. Responsibility for the property’s condition and ongoing maintenance lies with the landlord. Nevertheless, we took steps to assist as soon as the issue was brought to our attention and had offered to assist you further had the issue not been resolved. We were not given a direct opportunity to investigate or resolve the issue ourselves, as we have not had any direct contact from the named tenants prior to this review being posted. This has made it difficult for us to fully understand your position or offer further assistance. We strongly reject the suggestion that we knowingly let uninhabitable properties. We act professionally and in good faith at all times, for transparency, the property listing can be viewed here: https://www.rightmove.co.uk/properties/170918855#/?channel=RES_LET In light of the above, any suggestion that we knowingly let uninhabitable properties is incorrect. We have been informed by the landlord of conversations that you have had with the plumber whilst he was their dealing with the issue that you were unhappy with the area and access being at the rear of commercial premises after moving in. Issues can arise at anytime of living in a property and often are resolved amicably between all parties especially if the landlord is sending contractors to try to resolve them but in this instance you were totally unhappy with trying to come to an amicable agreeing and simply wanted to terminate the tenancy and move out and all your costs reimbursed in full. It seems that despite the reasonable actions which were taken to accommodate and resolve all issues by the landlord, as you were not offered an immediate termination and full refund, which you demanded, you felt the need to leave this very unfair review against our company which is very disappointing and an incorrect reflection of the service
1/5
GoogleMost pathetic agency in the world! Stay away from them! Staff is ignorant and has no class!
Agent replied · 10 October 2026
Hi, Rajat, I'm sorry you feel this way. We have searched our database and unfortunately have no record of having dealt with you. please feel free to email us @ bethnalgreen@ellisandco.co.uk and I will look into your grievance in more detail.
5/5
GoogleMy flat sale was long and complex but Vinnay at Ellis was on hand and helpful throughout.
Agent replied · 10 October 2026
Thank you for your wonderful feedback, Sejal. Delighted Vinnay supported you through your complex flat sale.
5/5
GoogleAs the mortgage adviser on one of my client’s recent purchase in Wembley, I had the pleasure of working with Vinnay and Ronit, and I was really impressed with the level of service throughout. Both were professional, proactive, and easy to work with. They liaised closely with solicitors, helping to keep the transaction smooth and on track at all times. They also went above and beyond to provide support whenever needed, which made a real difference. I’d happily recommend Vinnay and Ronit to anyone looking for a reliable and dedicated estate agent.
5/5
GoogleThanks so much for helping me purchase Harley close. It took long with a long chain. But Vinnay worked his magic and got it done. Please go to him, very good agent and helpful. All the best. Thanks again Vinnay
Agent replied · 10 October 2026
We are pleased to hear Vinnay helped with your Harley Close purchase despite the lengthy chain process.
5/5
GoogleHuge thanks to Krupesh Bala at Ellison for helping us purchase our BTL property. He made what could have been a stressful process feel incredibly smooth and straightforward. His expertise and friendly approach made all the difference. We couldn't be happier with the service.
5/5
GoogleExemplary, professional, personal service delivered by friendly staff (who care ) with in-depth knowledge of the local market together with the process of buying and selling in its entirety. A thoroughly reliable, local agent, whose interest is property at its' core not seeking to push / promote ancillary financially services. I cannot recommend them enough. I've had the pleasure of using their services twice in recent years and cannot fault in any aspect. Without doubt simply the best in town. Thank you J
Agent replied · 13 April 2026
We're delighted to hear you found our service professional, personal, and reliable, with a strong focus on property rather than ancillary services. Thank you for your continued trust and kind recommendation.
5/5
GoogleVinnay came over to value our home in Wembley. He was professional and positive and very helpful. He has kept in constant contact with us. Conducted prompt viewings and the property was under offer swiftly. Vinnay is upbeat and funny and has successfully sold our property we would not hesitate to recommend Vinnay and his team at Ellis & Co. Thanks from the Manjaly family.
Agent replied · 13 April 2026
We are thrilled to hear Vinnay provided professional service and swift results. Thank you for recommending our team, Manjaly family.
1/5
GoogleI regret our block chose Ellis & Co Wembley block management team. Initially, like all new contracts, things seemed to be going well. However, we are now in the position where requests for information or action take months or are simply ignored. Tenants are threatening to leave due to the condition of the block . Ellis & Co have chosen to selectively ignore lease conditions when it suits them, such as applying block management fees with a required Deed of Variation. There have been times when the block has looked like a squat. Dealing with them is stressful and fruitless.They aren't the worst block managing agents we've had but they're a close second.
Agent replied · 10 October 2026
Thank you for your feedback. We are sorry to hear of your dissatisfaction, but would like to clarify that many of the issues raised relate to works carried out directly by the freeholder and their appointed contractors, which were outside of our control. We have continuously liaised with the freeholder regarding residents’ concerns; however, as managing agents, we can only act within the authority and instructions given to us by the freeholder. Similarly, decisions regarding lease terms and any Deed of Variation are matters for the freeholder and cannot be determined by Ellis & Co as managing agents. We appreciate the frustration caused and will continue to raise residents’ concerns with the freeholder wherever appropriate.
5/5
GoogleI have been contacted with vinnay since 6 months. During this time, he supported to us through the process to buy our first house.I would like to thank him for lovely support. Highly recommended to him self and Ellis &co Wembley. Once again thank you very much vinnay for your supporters. KESHAB&GANGA
Agent replied · 10 October 2026
We are absolutely thrilled to hear about your positive experience with Vinay during your first house purchase. Thank you, Keshab and Ganga.
5/5
GoogleI truly appreciate the way you supported in moving the property. Thanks for your guidance and help Krupesh. Will always be grateful for your quick response and action.
Agent replied · 15 April 2026
Thank you for your review, Dimi. Delighted our support with your property move proved helpful. Krupesh will appreciate your kind words.
5/5
GoogleOur experience dealing with Khalid who went out of his way to get us through this tough time was amazing
5/5
GoogleI was helped in a house purchase by Parash, and he stayed on top of everything helping lead to a successful outcome
Agent replied · 13 April 2026
We are pleased to hear Parash provided excellent support throughout your house purchase. Thank you for your trust.
5/5
GoogleI'd like to say a big thank you to Krupesh and his team. They worked hard to get my property rented. Krupesh's professionalism is quite impressive and he kept me informed all the way through. Well done Krupesh!
Agent replied · 15 April 2026
Your positive feedback is appreciated! Thank you for recognizing Krupesh's professionalism and hard work in getting your property rented successfully.
5/5
GoogleParash and Tha elis&co team has been fabulous all the way through the sale... He has been very helpful and I can't thank him enough.. I would recommend them if you want to sell or buy a property. Thank you
Agent replied · 15 April 2026
We sincerely value your kind words about Parash and the Ellis & Co team. It's great to hear they were so helpful throughout your sale. Thank you for recommending us!
5/5
GoogleA huge thank you to Ellis & Co for helping me purchase my new home. The process wasn’t easy, especially when the chain was on the verge of falling apart, but Krupesh handled everything with professionalism and determination. …
Agent replied · 15 April 2026
Thank you for sharing your experience with Krupesh and our team. We're delighted the sale completed successfully despite the challenges.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ellis & Co
Which Ellis & Co office has the most reviews?
Wembley has the most, with 960 reviews rated 4.6 out of 5, followed by Golders Green with 469.
Where are the Ellis & Co offices?
The 17 Ellis & Co offices, by town:
- Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
- Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
- Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
- Finchley: 341 Regents Park Road, Finchley, N3 1DP
- Golders Green: 52 Golders Green Road, London, NW11 8LN
- Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
- Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
- Islington: 76 Essex Road, Islington, N1 8LT
- Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
- Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
- Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
- Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
- Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
- Tottenham: 26 West Green Road, Tottenham, N15 5NP
- Wembley: 4 Ealing Road, Wembley, HA0 4TL
- Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
- Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
What do buyers say about Ellis & Co?
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
What do landlords say about Ellis & Co?
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
What do tenants say about Ellis & Co?
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Has Ellis & Co won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent.
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