★★★★★ 5/5
Google"Results Not Promises", proclaims the sign outside Ellis and Co Finchley. It's been there a while. I knew that in this case, there is indeed truth in advertising, because Khalid, Ellis & Co's owner, sold me my first ever little flat in Finchley way back in 1997 (for £59,999; how times change), when he was Senior Negotiator, and subsequently let it out short-term when I needed it.
Fast forward to the end of 2014 and I came up with the mad idea of selling my flat, and buying somewhere smaller, outright, with the profit.
There was only one man I was going to count on for this life-changing mission. With his trademark grin, Khalid agreed that it was so crazy, it just might work.
No sales talk. No daft promises. Just realism, solid advice, and easily the most professional set-up I have encountered on my property selling/buying journey. I had spoken to all of the major estate agents in the area and with all due respect to them - some are excellent, others less so - none of even the very best could match Ellis and Co. All I was hearing was the usual sales talk: you need to sell before the election; criticising other agents; we can get XYZ money for your flat. One shoulder pad-wearing shyster even got my name wrong.
And so it began. As you'll no doubt be aware, selling a leasehold flat in England is one of the three major life stressors (bereavement and divorce being the others). Unfortunately, this sale was even more complicated and stressful due to lease changes, involving freeholders and other solicitors.
It ended up being utterly horrendous; our buyer pulled out on contract exchange day, leaving me with debts incurred due to legal fees. I was close to walking away, wondering how I was going to pay off my incurred legal fees.
However, I knew that I had the right agent, and Khalid - together with Hiran and Steve - provided the ultimate in professionalism, humour, calm and sound advice to navigate the storm.
Not once did I ever doubt that Khalid, the man I've referred to as "The Jedi Master of Estate Agents" would come good.
Things became even more difficult once Khalid found another buyer, and I was doubtful all the way up to exchange but once again, I was given very sound advice, which helped to keep me composed enough to see everything through. Of course, I was helped by a very good solicitor; but Khalid was in many ways the liaison between me and my buyer; the point of the spear.
When we finally exchanged, as is often the way in long, difficult and stressful experiences, there was very little euphoria, but in the moments after exchange and completion, and as my new-found freedom sinks in, I feel hugely appreciative towards Khalid and his team; it really was a genuine pleasure to pay their commission, and to bring them a bottle of fizz and some chocolates after.
Though I have found a flat via another agent, Khalid still to this day has offered me his advice on anything to do with the purchase. As my friends have said (it got to the point during this 10 month experience that they were asking after Khalid when I spoke to them), it shows that although Khalid is a highly astute businessman, he also a geniunely very kind, pleasant and decent man.
If there comes a time when I have to sell or if I choose to let out my new flat, even though it's out of Ellis & Co's catchment area, I will insist on them handling my dealings.
Estate agents have a mixed (and often wrongly maligned) reputation; Ellis and Co Finchley are not a bunch of sales people - they are property professionals who unlike some agents WILL return your calls and emails, and WILL do what they say they are going to do. I have been on the end of what I can only describe as blatant lying by some agents, and it is staggering what a difference there can be in quality. So save time - call Ellis and Co in Finchley.
So in all, obviously I wouldn't hesitate in recommending this crack team of fantastic, knowledgable professionals and their charismatic leader; in fact, the only reason I'm giving them five stars is because I can't give them six. Terrific.
Matt · 28 March 2016 · Ellis & Co Finchley
★★★★★ 1/5
GoogleVery unhappy with their services , British gas was verifying the boiler and gave us a letter in September that it s unsafe , the tiles are falling of the wall in the bathroom it's 3 months since then 3 diftent companies came to see nothing more , So Me and my 18 months little girl have to live in totally unsafe house . I don't wanna say nothing about how clean was the property when we rented it . Companys like this do not deserve to be on market .
Romululus · 28 March 2016 · Ellis & Co Wembley Park
Agent replied
Thank you for your review. We take all feedback seriously and have investigated this matter and found that the property in question was not let through this office of Ellis and Co. I will arrange to have your comments passed to the relevant office and will request that they respond to your comments directly.
★★★★★ 5/5
GoogleGreat staff, great services. They made my move very easy , and handled everything with professionalism. I will recomande the agency to my friends, because I was happy with all sevices.
Elena-Felicia · 28 March 2016 · Ellis & Co Wembley
★★★★★ 5/5
GoogleWe are verymuch pleased with Ellis and Co Wembley, they are so good at handling processes, maintenance and hasle free rental agents. I have also suggested them to few of my friends.
Suresh · 28 March 2016 · Ellis & Co Wembley
★★★★★ 5/5
GoogleMy experience with Ellis and Co was smooth and easy, they handle everything with professionalism and made my move very easy. I will highly recomand this agency to all of my friends.
Ion- · 28 March 2016 · Ellis & Co Wembley
★★★★★ 5/5
GoogleWe the Martins would like to say a big thank you to the entire staff especially Shikha for arranging a hassle free and amazing experience while sorting us in our new house. keep up the good work guys Suzana and Derrick Martins
Ninoshka · 28 March 2016 · Ellis & Co Wembley
★★★★★ 5/5
GoogleI am very lucky I found Ellis and Co. I've been looking for the perfect place to move for a few months and thanks to the Wembley Central team I found it easily. Special thanks to Catalin for his quick response and for keeping me up ,to date and to Ravi as well. Thank you again, wonderful team.
Mihai · 28 March 2016 · Ellis & Co Wembley
★★★★★ 5/5
GoogleI must say Elis and Co acted as a life saver for us, I was looking out for a house which could be occupied in short span (with in 3 days) and Elis and Co helped me in locating the ideal one for our family. Special thanks to Shikha and Ravi who ensured that all the paper work is done on priority basis and sorted everything else for me. They also ensured that house is in livable conditions, they took prompt steps and changed Cooker, Curtains and washing machine and checked all the electric fittings. I would definitely recommend Ellis and Co Wembley to anyone looking for a place to rent in the Wembley area. Ones again, Thank You very much. Mehul and Jigna
Mehul · 28 March 2016 · Ellis & Co Wembley
★★★★★ 5/5
GoogleWe are in association with Ellis since last one year. It is one of the wonderful professional service which we have received all round throughout our stay here. The team of the Wembley Central is fantastic especially Miss Sikha and Mr Ravi. Both were readily available for all of our needs. The service with smile probably the key for both one. We strongly recommend for their service. Nothing can be better than that. All the very best.
B.K · 28 March 2016 · Ellis & Co Wembley
★★★★★ 5/5
GoogleDear Team, This is the best service I ever had in London from Ellis and Co. Special thanks to Shikha and Ravi being so professional and in fact treated me as family. I am very much impressed with their professionalism and helping nature. I am must recommend Ellis and Co as best service provider and agency in real estate.. thank you so much. Keep in touch.
Sachin · 28 March 2016 · Ellis & Co Wembley
★★★★★ 5/5
GoogleJust put my flat on the market. Ashley was very good hopefully it does not take to long to sell.
Chris · 22 March 2016 · Ellis & Co Bethnal Green
★★★★★ 1/5
GoogleLiars! After a few years I'm still waiting for my £150 that I was robbed off by Mr Peter after moving out of a rented flat in Dollis Hill. I own a property now, but I would never rent or buy anything through Ellis after the previous experiences.
Tom · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleI sold a property in brondesbury park, the customer service from Ross was fantastic, the best service I have received and I would definitely recommended Ross to my family and friends if they decide to sell in the area with no hesitation.
Jessica · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleHave been renting through Ellis and Co for 7 years. Always found them very helpful and quick to respond. I would certainly recommend.
Randall · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 1/5
GoogleNever experienced more rude estate agent manager than Mr Peter. I was a tenant for 5 years on Deacon Road and all was fine until I said I was moving out. Lots of troubles. I own a house now, but I strongly advise any tenants to avoid this dodgy agent. It all looks good on the pictures of only!
Tomasz · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleRoss White dealt with sale of my flat which to put bluntly became a nightmare with Freeholder and Solicitor issues every step of the way. It was a comedy of errors! He assisted WAY BEYOND his duty and made it happen. He was relentless in keeping a positive attitude for all. Ross is a genuine,honest, down to earth, very kind and helpful person, which is rare to see in the industry. Thanks Ross!
Reem · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleThe level of service and care I have received from Ellis and Co, and Peter Stinson their Principle, has been nothing short of exemplary. I have been very happy with everything from the initial visits to the suggested properties, to the assistance needed during my time with them, all the way through to the final dealings at the end of my tenancy. Their response time for problems was excellent, in many cases the issue was resolved the same day, any issues which needed landlord input were met quickly and efficiently, and all in all I am sad to leave their remit. If we move back into the area we will definitely and exclusively use their services again. Truly the best estate agents I have ever come across and if I would have no hesitation in recommending them to friends and family. The level of professionalism I have encountered was exceedingly high it is true, however it was always backed up with a friendly and reassuring demeanour from everyone I had dealings with, be it by email, on the phone or in person. I honestly cannot praise them enough and wish them all success in the future.
Stephane · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleRoss and the team were really easy to deal with. The transaction was smooth and any issue was resolved before I even knew about it. Would recommend Ross to anyone who is looking to sell or buy in the Willesden Green area.
Lee · 20 March 2016 · Ellis & Co Willesden Green
Agent replied · 29 April 2023
Thank you for your positive review
★★★★★ 5/5
GoogleI have used Ellis and Co in Willesden Green for the past 6 years and I would highly recommend their services. They provide fantastic service for the tennants and landlords in Willesden Green area. I have used them in 2 different properties and on both occasions they were very professional.They have made the whole process very easy,starting with finding the right property,getting paperwork done and providing excellent maintenance service throughout the tenancy.
Adam · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleFrom the very first phone call with Ross White, I felt like I was in very capable hands. He secured me a buyer at the price I wanted, and saw me through the whole process right to the very end. He had to deal with my tricky tenants who made it difficult for him to show the flat and took it all in his stride. He was always there on the phone to answer any questions and to put my mind at ease. I would very highly recommend his services to anyone looking to buy or sell in the area. Thank you Ross so much!!!
Errika · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleFrom start to finish Ross White provided an excellent service in selling our flat. He built a good relationship with the departing tenants to ensure access, he gave sensible and realistic advice on negotiations and kept us fully informed at all times. Full marks for effort, communication and price.
L · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleRoss White was really helpful and understanding throughout the buying process. I would recommend him to all and any first time buyers. He patiently explained the process throughout and was available to answer any queries. Really feel grateful to him!
Gabrielle · 20 March 2016 · Ellis & Co Willesden Green
★★★★★ 1/5
GoogleVery unhappy with their services , British gas was verifying the boiler and gave us a letter in September that it s unsafe , the tiles are falling of the wall in the bathroom it's 3 months since then 3 diftent companies came to see nothing more , So Me and my 18 months little girl have to live in totally unsafe house .
I don't wanna say nothing about how clean was the property when we rented it .
Companys like this do not deserve to be on market .
Romululus · 20 March 2016 · Ellis & Co Wembley Park
Agent replied
Thank you for your review. We take all feedback seriously and have investigated this matter and found that the property in question was not let through this office of Ellis and Co. I will arrange to have your comments passed to the relevant office and will request that they respond to your comments directly.
★★★★★ 4/5
GoogleRating only, no written review.
Aitha · 20 March 2016 · Ellis & Co Wembley
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
