★★★★★ 1/5
Google- Poor service
- Unprofessional behavior
It’s been about 1 year since I entered the property and they did not fix the radiator in the toilet and they ignored us completely and this is absolutely unprofessional ,and when it comes to my room there was no heating at all the full winter season and this winter was one of the hardest and coldest winters in UK , I spoke to them and they treated me unprofessionally , I’m really disappointed that how come a big and well known company behaving like this with its customers and I had found out that they are franchise therefore DON’T TRUST THIS COMPANY GUYS
Mido · 30 April 2018 · Ellis & Co Willesden Green
★★★★★ 5/5
GoogleProfessional services from Adam - Ellis and Co Mill Hill
We have received an excellent service from Ellis and Co. Special thanks to Adam, he was very helpful and approachable, but also very professional and has kept us updated during the whole process. We would highly recommend this company!
Isabela · 30 April 2018 · Ellis & Co Mill Hill
Agent replied
Thank you very much for your kind review.
★★★★★ 5/5
GoogleFirst of all apologies for the late response. During the last X (too many to mentions) amount of years I have bought, rented my property (thanks Joe) and now finally sold property via Mill Hill Ellis and Co. I would like to thank the whole team for their professional services and friendship.
With regards to the recent sale of my parent’s family house I would like to thank Adam. Adam your professional approach and the manner you handled all aspects of the sale was outstanding. I was always kept informed and I appreciate the advice and how you went the extra mile to help see this sale through to completion. I cannot thank you enough as you know it was a sad time for my family and your professionalism and help is greatly appreciated.
I would have no hesitation in recommending the services of Mill Hill Ellis and Co.
Jo · 30 April 2018 · Ellis & Co Mill Hill
Agent replied
Thank you very much for your kind review.
★★★★★ 5/5
GoogleFantastic service all Round from Craig at Ellis & Co. He has been extremely helpful and has made the whole process as easy as it could be. After meeting various estate agents Craig really does stand out from the rest. He is extremely genuine, helpful and down to earth and he will always go the extra mile to help you out. Our whole experience has been fantastic all the way through and has been a real breeze. I cannot recommend them enough.
Peter · 27 April 2018 · Ellis & Co Sidcup
★★★★★ 5/5
GoogleFrom initial contact through to house sale, we received excellent service from Ellis and Co. We had multiple offers on the first day the property was promoted and secured an excellent sale price. Jason Davies worked assiduously to ensure that the sale proceeded as planned. He kept us fully informed throughout and chased the purchaser when progress had slowed. He is a very capable, polite and effective estate agent and I highly recommend him.
Judy · 20 April 2018 · Ellis & Co Golders Green
★★★★★ 5/5
Googlethe costumer service is fabulous,Mr khalid is very helpful.
Mahshid · 20 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleJust sold our flat via Ellis & Co. We saw about 4 agents in the area without feeling fully convinced by any one of them until a friend recommended we see Ellis & Co.
The Director, Khalid, came out to meet us and by the end of that first meeting, we knew they were the ones for us. Khalid has decades of experience in the industry, knows the local area, actually listens and frankly honest (we all know this is a rare trait with estate agents). He showed a real enthusiasm for our property, shared thoughts immediately on how he would market it, and respected our needs to work viewings around our family life. My one criteria upon selecting Ellis was to only have a strong singular point of contact throughout the sale and Khalid made good on that. On top of that, he kept an open door to any questions we had, including those related to an onward purchase we were making via another agency. Perhaps little known but Ellis are also active in the local community and I learnt after the fact that they donated to the primary school fundraising efforts my son attends (giving back is a rare thing, and Ellis did not demand advertising boards as part of that).
As property sales go, we had a few high stress moments during the sale but Khalid was personally on top of all those moments, with timely updates to us via email & phone, and worked really with with our solicitor in the final stages to push things through at a time when we were abroad whilst all the other parties in the chain felt like draggers. I simply cannot recommend Ellis & Co. more and would not hesitate to go with them again.
In summary, all the good stuff:
- knowledgeable & approachable
- professional attitude, well-staffed (kudos to Khalid, Costas, Chris, Julie)
- strong communications (inc. the automated notifications & reminders for viewings and responsiveness by email daily)
- personalised service (single point of contact, and adhered to our requirements)
- competitive pricing
- collaborative (working with all other parties, solicitors, agents in the chain)
- over & above (making time to answer questions about general questions, onward purchase - stuff unrelated to our sale)
- reliable & dedicated (pushed the sale through the points in time when others in the chain seemed to be flagging a little)
- genuine & pleasant people
Jacklyn · 20 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleKhalid and Chris were exceptional - they show what a real estate agency should be like! We’ve also worked with other popular agents in the area, but the service received from Ellis was second to none.
Cherag · 20 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleKhaled, Nicki , Belinda and all the team provide a superb and professional service, second to none. With their knowledge and experience of residential letting in the interests of landlord and tenant alike, I cannot recommend them more highly . Jon
Jonathan · 20 April 2018 · Ellis & Co Finchley
★★★★★ 1/5
GoogleTerrible service, no contact or contract for a week after moving in. When I've found out that I have very laud venue behind the wall and went to get my contact I was told than no one can help me until my agents come back in afternoon. When I tried to insist and explain I was cut off and owner told me to get out.
I will never again be tricked by "no power" when watching a flat.
Landsil · 20 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleEllis and co in Finchley central is a great agency. With great people working there. We had the luck and priviledge to have Nicki taking care of us during the renting process of our flat. She is super professional and nice. We highly recommend the agency.
Giorgia · 20 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleKhalid and Costa from the sales team have been absolutely fantastic. They represented the seller of my new house and went out of their way to support me and the seller to ensure a smooth completion despite few complications we had along the way that wasn’t in their control. They are professional and kind and come highly recommend by me.
Thank you very much !
Moran · 20 April 2018 · Ellis & Co Finchley
★★★★★ 4/5
GoogleCompleted a purchase for a flat in Finchley in April 2017, primarily dealing with Chris. As a first time buyer there were obvious uncertainties on my side, but Chris was patient and had a good understanding of the process which was very helpful. Khalid was also good to deal with and to the point (given his experience).
Overall experience with Ellis was positive. As a feedback point, I would have appreciated more active and clearer communication but this can be easily improved.
Hemal · 20 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleNicki from Ellis and co helped me to rent my current place. She is professional and very helpful. She's been responding to my queries promptly. I've been renting for almost 10 years now and I worked with different agencies. I can say This agency is the best estate agency that I worked with.
very professional, very helpful, highly recommended.
Parisa · 20 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleMany thanks to Ellis and Co Stanmore for their excellent service in finding reliable tenants promptly.
Yogi · 8 April 2018 · Ellis & Co Stanmore
★★★★★ 5/5
GoogleWe have completed today on a house through Chris at Ellis & Co Finchley Estate. As a first time buyer Chris was great and really helped everyone - communication was brilliant, always willing to help and positive all the way!
Chris is a real asset to the team - highly professional while remaining personable. To echo other reviews I would highly recommend anyone looking to buy a property to get in contact with him.
Thanks again to the whole team for helping with the process and particularly for the welcome pack!
Chris · 2 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleKhalid and Christopher are professional and courteous and a pleasure to have as estate agents. The completion of my house took longer than expected, and during this time I kept Khalid updated and he assisted in expediting matters where he could. After I completed, they surprised me with a gift and posted local information about the area. I thorough recommend their professionalism as estate agents.
Ndidi · 2 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleWe have had a really great experience with Ellis and Co. Finchley. Costa was really enthusiastic and understanding - particularly important for me as a first time buyer (and with first time buyer nerves!). He took an interest in us as buyers and provided us with help and support when we needed it. Khalid was very professional, knowledgable and kind and he even helped us above and beyond what is required from an estate agent. We would really strongly recommend Ellis and Co Finchley due to excellent team there.
Charlotte · 2 April 2018 · Ellis & Co Finchley
★★★★★ 5/5
GoogleAfter the first year letting with Ellis and Co. I am super pleased. Whenever there's an issue they're quick to respond and are always helpful. The property manager, Neil, is great at getting back with any questions I've got and responds quickly.
Ryan · 31 March 2018 · Ellis & Co Bethnal Green
★★★★★ 4/5
GoogleI have rented a property through Ellis and co for 3 years now and have nothing but good to say about them I dealt initially with Ashley Thompson and at the time was new to the uk. Ashley was helpful not only with the letting of the flat but helped my through my integration to London life. During my tenancy whenever we had a problem, it has been dealt with efficiently and we have been kept informed with any progress. I would recommend the Ellis and co team to both landlords and tenants if you wish to be looked after.
Alexandra · 31 March 2018 · Ellis & Co Bethnal Green
★★★★★ 5/5
GoogleWe are so delighted and pleased with the service Accurate and fast Joanna who did all the paperwork was clearly explained everything. Highly recommended. Thank you Ellis and co. Team
Elmer · 31 March 2018 · Ellis & Co Golders Green
★★★★★ 5/5
GoogleMelissa Sornio,an officer of Ellis & Co is very professional property manager who takes extremely good care of the landlords and tenants alike. She is well informed and understands the needs and concerns of both parties and acts accordingly.We have been her clients since 2015, during this time she has always been very attentive,polite and courteous. In our particular situation, My wife and I have lived abroad for some time now are not in a position to keep an occasional oversight over the affairs of our let property,consequently having to totally depend on our trusted agent Melissa to take care of our affairs. This ,she has done remarkably well and we couldn't have done any better with another Property manager or indeed any other Estate Agency in London. We have absolutely no hesitation in strongly recommending Ellis & Co, Melissa Sornio,and its entire team to any prospective client contemplating renting,buying or selling.
Monica · 31 March 2018 · Ellis & Co Golders Green
★★★★★ 5/5
GoogleJason at Ellis and Co. sets a new Gold standard for estate agents. Professional and experienced, he moved smoothly and calmly through a difficult sale with determination and charm. Jason dealt with buyers, vendors and solicitors to bring about a successful conclusion and was a pleasure to deal with. Strongly recommend Ellis and co, in particular Jason for their excellent professional manner and producing an excellent outcome. I have dealt with many agents in the past but this surpassed my own very high expectations. Well done. !!!!!!!
Marcelle · 31 March 2018 · Ellis & Co Golders Green
★★★★★ 5/5
GoogleChris Kourtellaris helps me on purchasing my house. He is very helpful and quick to response. Purchasing a house is quite complicated process. With Chris’s assistance, my transaction went quite smoothly. Highly recommended! Chris Kourtellaris was my buying agent. He is very helpful and responsive. Buying a house is a rather complicated process. With the help of Chris, my transaction went smoothly. Highly recommend!
吴旋 · 31 March 2018 · Ellis & Co Finchley
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.