Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,840 reviews across 17 offices and 5 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Showing 3,686 reviews on Google only. Show every review
5/5
GoogleI used Ellis & Co Wembley to sell a property for me and was impressed with everyone I dealt with in particular Deepak who was very reassuring when at times I felt the process was dragging on and would trust him completely to sell another property for me should the need arise. The whole team were very approachable, accessible and kept me up to speed throughout.
5/5
GoogleI have been renting this property with Ellis & Co since 2014 . Since then I never had to face any kind of problems say over the phone or in the office there has always been a good and prompt services from Ravi Shikha Catalin and all the staff members for any kind of minor or major repairs . Am very happy living with my family in the property rented by Ellis & Co and would highly recommend as very much appreciated Estate agent in Wembley Central for the kind of services and very quick response. I thank Ravi Shikha Catalin and all the staff members for their best and prompt services to me as always...Keep it up !!
5/5
GoogleWe had a great experience with Ellis and Co Wembley, renting an apartment for the first time in UK. Excellent customer service by Ravi from Ellis and Co Wembley office. Very professional and thorough, extremely polite, showed us the property, answered all our questions patiently, walked us through the process and next steps. Contract signing was very prompt and smooth. Really appreciate all his help ! Very good experience, certainly recommend.
5/5
GoogleWe saw a number of estate agents, however, Craig from Ellis & Co was the only one who listened to our needs without pushing a ‘sell’ on us. He guided us throughout the whole process, made things very clear and answered my many questions. We agreed on a Let within 1 day of the house being advertised, without photos. We feel this is mostly down to Craig’s reputation within the area. Highly recommended.
3/5
GoogleProfessional, reliable estate agents in Mill Hill
Thank you very much for your kind review.
5/5
GoogleGreat- KG
Thank you very much for your kind review.
5/5
GoogleGreat service, experienced professionals and where helpful at ironing out difficulties in a long property chain
Thank you very much for your kind review.
5/5
GoogleAdam was great. A real good find in estate agents. Thank you Adam
5/5
GoogleHelpful, friendly and quick to respond when dealing with our queries and finding a rented home. Our gratitude to the staff esp James and Joanna
Thank you John.We are happy that we were able to assist you with your move with the minimum of fuss.
5/5
GoogleKept us fully updated with the process of moving house. Very friendly and helpful staff. Couldn’t fault the service.
We are delighted to have helped you with your move.Thank you for your kind words.
5/5
GoogleThank you so much to Joanna and James for their professional work.I highly recommend that agency that solves any problem in time.I am very pleased with their services.I strongly recommend.
It was a pleasure finding you a property to rent Elena and successfully moving you in.
5/5
GoogleJames and Jason found a buyer very quickly. Jason was a great support, being very empathetic, experienced and offering sound and measured advice when it was most needed. I found Jason 100% reliable throughout. Thank you.
Thank you for your positive review Mr Jones. It was a pleasure to find a buyer for you and conclude a successful sale. We strive every day to provide the best possible service and achieve successful outcomes.We wish you all the best in your new home.
5/5
GoogleJason Davis has been a terrific help in helping us find our new home. Jason has always been professional in his dealings and it has been a wonderful experience.
We are delighted to have exceeded your expectations and wish you much happiness in your new home.
4/5
GoogleRecently sold a flat through Ellis and Co. Overall good experience and would definitely use them again. strengths including knowing local market, rapid feedback, and when things got stuck, been very much part of getting things moving through the inevitable bumps. Not quite a 5* as we one of the bumps was obviously challenge, and took a bit of time to appreciate needed that push (critical path issue), however this was minor and definitely not their responsibility but would have given that wow factor.
Happy to have been of service Alexis and we appreciate your positive review.
5/5
GoogleThank you, Mel, for looking after our property so well. Calls answered or returned without delay. Maintenance issues dealt with immediately. House certification and documentation to hand and sent to us the same day on request. In short - Five Star Service. Rare these days - so all the more remarkable and appreciated ! We have no hesitation in recommending your services.
Thank you Mr Lock for taking the time to write this glowing review.We work hard day in day out to ensure the best possible outcome for our clients at all times.We are very happy that you were delighted with our service.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Thanks for the rating. Please let us know if we can be of further help in the future
1/5
GoogleVery poor service. They’re liars
Hi Karl, Apologies for the delay in responding, we have had many issues accessing this account. Can you please email harrow@ellisandco.co.uk and let us know the issue you faced and the reasoning for such accusations. Many thanks
1/5
GoogleVery poor service. The staff here is extremely rude, non co-operative.
Hi Hamsa, apologies for the delay in response but we had issues logging into the account. May I ask that you email harrow@ellisandco.co.uk and let us know the issue you faced. thanks
5/5
Googleprofessional, thorough and nice people.
Thanks Sir. Always been a pleasure seeing you and handling your properties.
4/5
GoogleA very professional team who have always helped me over a period of over 25 years. I would highly recommend them
We are pleased to know you are happy with everything after all these years. You have been a long standing client of ours and always a pleasure to see you
5/5
GoogleExcellent service! Would recommend!
Many thanks Emile, hope you're well
5/5
GoogleGreat Customer Service 👌🏽 Definitely Recommend
Many thanks for your review - glad we were of service to you. Please always recommend us to your friends and family
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.
