5/5
Had a great experience with agent Jay. He helped me get my first house in london. I had a stereotype that dealing with an agent would be stressful but I had a wonderful time and all thanks to Jay.

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,805 reviews across 17 offices and 6 platforms
Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,805 reviews on six platforms, rated 4.6 out of 5 overall.
3,637
Reviews on Google
All 17 offices
53
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
61
Reviews on View Agents
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Had a great experience with agent Jay. He helped me get my first house in london. I had a stereotype that dealing with an agent would be stressful but I had a wonderful time and all thanks to Jay.
5/5
Phil Franks, the best!
With Ellis&co I have a great experience of professional and friendly support.
5/5
Great service and communication from Aditya & Ravi. Highly recommend
5/5
Tony and Mark were beyond helpful and amazing in every step of the way. Could not recommend them enough.
It's been great working with you Aldo! We look forward to seeing you tomorrow on completion day so we can give you the keys!!
5/5
At a very difficult time for me, Howard & his team have provided all the assistance I asked & have exceeded all my expectations. Would not hesitate in telling others of how I’ve appreciated all that they did in selling my property.
Andrews, we all send you our best for the future and hope that it will be a bit brighter for you
5/5
I would like to thank Parash, Vinnay and team for their support and dedication in bringing my property sale to completion. The process had its challenges, but their consistent communication and persistence helped ensure a successful outcome. I truly appreciate their efforts and professionalism throughout. Claire
5/5
We started renting with Ellis and Co this year and we were delighted to see that they have always come through in a prompt and professional manner. The whole agent and maintenace teams are extremely nice, timely and knowledgeable. We will definitely be happy to keep renting with them!
Thank you so much for your kind review. We’re really pleased to hear that your experience with Ellis & Co has been such a positive one. Our lettings and maintenance teams work hard to provide a prompt, professional, and friendly service, so it’s great to know this has been reflected in your experience. We look forward to continuing to support you throughout your tenancy.
5/5
An excellent estate agent
I have received good advice in the selling of my property, in a difficult market. They have accommodated my requests over a long period of time taken to complete the conveyancing. Over many years that I’ve been in the area, I have used other estate agents but they were a disaster and Ellis’ were like a delight to find. I would not hesitate in recommending them.
1/5
They will delay, delay in returning your deposit.
We had a short term rent through Ellis and co Wembley They were diligent in signing us onto tendency agreement , we paid 3 months rent in advance plus deposit. We then added extra month. No delay paid in minutes of agreement. The flat was clean and served our propose for 4 months. We left the flat clean exactly as we received it. Ellis and Co team agreed everything was in order. Now it’s nearly month Ellis &co wembley is delaying our deposit. They are avoiding us giving us the run around. They is wrong , illegal and unfair. Now we are told the manager is away till next year. Which means it may take 3 months to get our deposit back. It beyond wrong. Our agreement say 2 weeks after we leave we will get our deposit back it now 2 months. Daylight robbery
1/5
Very disappointing and unprofessional experience. The agency deducted £1,370 from our deposit for so-called charges, without providing any valid invoices or evidence to justify the deductions. We repeatedly asked for proof, but none was provided. In my experience, these charges were unfair and incorrect. Withholding a deposit without proper documentation is unacceptable and shows a lack of transparency and professionalism. I would strongly advise others to be extremely careful before trusting this agency with their money.
2/5
Not an amazing experience
Not an amazing experience. The agents do not know the properties very well. Not very friendly staff. They seem to be after your money. Try somewhere else.
5/5
Exceptional service but also going the extra mile. I was away quite a lot due to my parents not being well but Amar would visit my property if I need key bits of post scanned for the sale and even collated docs I needed ready for the surveyor. Howard provided counsel to both myself and the buyer and was essential in managing our relationship and keeping the lines of communication going. He was integral to getting the completion over the line and I couldn't be happier.
5/5
Excellent service from Ellis & Co.
Great professional, friendly and helpful service in selling the property. Always easily contactable and very efficient in organising viewings etc. Kept us well informed throughout the whole process. I would wholeheartedly recommend Ellis & Co.
5/5
Alicia and her colleagues were very professional and handled viewings and the sale brilliantly. We would definitely recommend them to anyone looking to sell their property in the area.
5/5
I have been with Ravi and the team for many years.Great service and always on hand to help with any issues regarding tenants and rent .Highly recommend!
5/5
Adam K has been helpful, competant, personable and efficient throughout our dealings with him and Ellis in successfully renting our property. Keep up the good work!
Hi Alban, thanks for your positive review. Thank you for your co-operation during the process, as it made the transaction much easier to manage.
5/5
Going the extra mile
Exceptional service but also going the extra mile. I was away quite a lot due to my parents not being well but Amar would visit my property if I need key bits of post scanned for the sale and even collated docs I needed ready for the surveyor. Howard provided counsel to both myself and the buyer and was essential in managing our relationship and keeping the lines of communication going. He was integral to getting the completion over the line and I couldn't be happier.
5/5
Had a great experience with Adam who quickly found us the perfect flat in Bethnal Green a year ago. He was proactive and ensured we secured the property within our tight timeline. Since then, Adam and the team have promptly sorted out any issues we had and ensured a smooth process when we chose to end our lease. Very professional team who perform their necessary checks to ensure both you and the landlord are fairly protected, highly recommend!
Dear Gian, Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Adam and the team. Our priority is ensuring a smooth process for our clients, and it’s wonderful to know we met your expectations. Your recommendation means a lot to us. If you need anything in the future, don’t hesitate to reach out. Best regards
5/5
I recently sold my house through Ellis & Co and highly recommend them. From my initial telephone call through to completion I cannot fault the professionalism and expertise of Alicia and Khalid. Alicia was very knowledgeable and her help was invaluable. Her friendly manner made me feel very comfortable. I can honestly say this has been a very positive experience. Thank you so much Alicia and Khalid
5/5
Super service here from Alicia and Khalid . Supportive , responsive, efficient all the way through ! Don’t go anywhere else , they keep on top of everything making sure progress is smooth for everyone. They are very experienced in the market , and have a great understanding of the areas , values , client base. They will guide and support you through the whole process.
5/5
Great experience selling my London home with Ellis & Co. The team were so patient in navigating me through the process while I grappled with some other major life events and we reached completion in just 3.5 months. Thanks to the whole team for the professional and kind service
It's been a pleasure working with you Sharon. We wish you all the best for the future. Mark.
5/5
We had an absolutely fantastic experience with Ellis & Co Mill Hill Lettings & Estate Agents, and especially with Jo, who was truly exceptional throughout the entire process. She helped us secure an amazing apartment in an incredibly short amount of time, and the whole journey was smooth, professional, and completely stress-free. Jo was friendly, responsive, and genuinely committed to finding the perfect place for us. Her efficiency and attention to detail made all the difference. We couldn’t be happier with our new home and highly recommend Ellis & Co Mill Hill, and Jo in particular, to anyone looking for outstanding service and great properties.
5/5
As a first time buyer, Amar and Howard provided excellent support and re-assurance during my recent transaction. They are always very responsive to e-mails and calls and would highly recommend Ellis & Co services to others...Thanks very much again :)
Hi Jonathan, you have a great flat and we all hope you enjoy it for many years
5/5
Excellent service...thanks very much...Highly recommended
As a first time buyer, Amar and Howard provided excellent support and re-assurance during my recent transaction. They are always very responsive to e-mails and calls and would highly recommend Ellis & Co services to others...Thanks very much again :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Wembley has the most, with 958 reviews rated 4.6 out of 5, followed by Golders Green with 468.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards: Ellis & Co, London won Gold; Ellis & Co, Wembley won Trusted Agent; Ellis & Co, Bounds Green won Trusted Agent.