Trusted Agent profile · Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 5 more

4.7

★★★★★ Excellent

2,299 reviews across 11 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

1,925

Reviews on Google

All 11 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

allAgents logo

2

Reviews on allAgents

All 11 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers147 reviews

4.9 / 5 We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...HELEN, 28 November 2017Read all 147 from sellers

Buyers94 reviews

4.9 / 5 We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Jenni, 12 October 2017Read all 94 from buyers

Landlords33 reviews

4.9 / 5 All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Andrew, 12 October 2015Read all 33 from landlords

Tenants35 reviews

4.9 / 5 Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Matthew, 12 March 2018Read all 35 from tenants

Our offices

Dawsons's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Dawsons office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Shocking they don't chase thing up for you and never open on time go somewhere else

Grimley · 22 August 2019 · Dawsons Mumbles Sales & Lettings

5/5

Google

Angie Cooney very helpful. Good company I've sold and bought a few houses with c residential.

Denise · 19 August 2019 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thanks for the review Dee - hope all goes well xx

5/5

Google

Very professional estate agents. Always willing to help, regardless which end of the chain you are. Can actually see the smile through the phone!! Thankyou

Stephen · 19 August 2019 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Morning Stephen - thank you for that review. Kind Regards all the team at C res x

5/5

Google

Our sale was not straightforward but with the reassurances and intervention from the staff we got there in the end. We are extremely appreciative of the work they put in, unfortunately we can't say the same for the acting Solicitors!

Hugos · 19 August 2019 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thank you for so much for the review ….hopefully you can all move on now

3/5

Google

We were looking for commercial property, we emailed then few times regards few property and nobody came back to us. We decide to go to the office to speak with somebody (We had to drive about an hour because we not local) when we arrived …

Maria · 8 October 2018 · Dawsons Swansea Lettings

2/5

Google

Went to Dawson's when my partner and I were looking for somewhere to rent and personally I wouldn't recommend. I saw around 5-6 properties with them over two appointments. …

Alice · 8 October 2018 · Dawsons Swansea Lettings

3/5

Google

We were looking for commercial property, we emailed then few times regards few property and nobody came back to us. We decide to go to the office to speak with somebody (We had to drive about an hour because we not local) when we arrived to the office, lady said there is nobody in the office who deals with commercial and best thing is emailed them. I got the business card and personalised email. I have emailed and got some response.

Maria · 2 October 2018 · Dawsons Swansea Sales

5/5

Google

Angie real helpful in buying or selling your home most choice in area to buy and best place to sell also would definite recommend All staff real helpful and friendly would not go any where else 5 stars

Simon · 19 August 2018 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thanks Paul hope you remain happy in your home - Angi

5/5

Google

Coundnt thank all The sales Team enough me & husband wasn't looking forward to selling his mum & dad s house x but Ang & her team were very under standing x we coundnt believe how many viewings & offers we had in the first week x from the sale to completion they have kept us informed all the way & made parting with no 35 much easier so a huge thankyou to everyone x

Ann · 19 August 2018 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thank you for the review. An absolute pleasure and the young couple who have bought it I'm sure will make many happy memories xx

5/5

The Trusted Agent
Seller

Brilliant team work,sold my property in 9 days!

The team are friendly, helpful and work together well as a team.. I found them very professional and good communicators making my sale straightforward and as stress free as possible. Thank you very much. Excellent service

Jill · 14 August 2018 · Dawsons Killay Sales

5/5

Google

We booked a viewing through this estate agent and although I ended up renting a property privately I found the agents here to be very professional

Si · 29 May 2018 · Dawsons Gorseinon Sales

Agent replied · 28 May 2023

Thank you, whilst we were unable to find you the right property this time, with a 5* review like this we are sure that should your needs change and you are looking again you will come back to us first. Thanks Sharon & the team.

5/5

Google

We booked a viewing through this estate agent and although I ended up renting a property privately I found the agents here to be very professional

Simon · 22 May 2018 · Dawsons Gorseinon Sales

Agent replied · 22 May 2026

Thank you, whilst we were unable to find you the right property this time, with a 5* review like this we are sure that should your needs change and you are looking again you will come back to us first. Thanks Sharon & the team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The 11 Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.

Reviews may appear on more than one platform.

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