Trusted Agent profile · Swansea

Verified

Dawsons estate agents in Swansea, Morriston, Swansea Marina and 5 more

4.7

★★★★★ Excellent

2,299 reviews across 11 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

1,925

Reviews on Google

All 11 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

allAgents logo

2

Reviews on allAgents

All 11 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers147 reviews

4.9 / 5 We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...HELEN, 28 November 2017Read all 147 from sellers

Buyers94 reviews

4.9 / 5 We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Jenni, 12 October 2017Read all 94 from buyers

Landlords33 reviews

4.9 / 5 All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Andrew, 12 October 2015Read all 33 from landlords

Tenants35 reviews

4.9 / 5 Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Matthew, 12 March 2018Read all 35 from tenants

Our offices

Dawsons's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Dawsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

The Trusted Agent
Tenant

Lady Housty avenue

Just moved to a nice big house in Newton area thanks to Dawsons , they are very personal and a very organised company and I would totally use them again , Thanks Dawsons

Dan · 5 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

The Trusted Agent
Buyer

Recent home purchase

We had an excellent service from Dawsons Walters Rd branch.Staff were helpful knew each other's business if a staff member was unavailable and more so give us invaluable recommendations.This included a surveyor,solicitor to deal with our conveyancing,local gas inspector and damp proof expert.. They were absolutely fantastic and patient with us as first time investors. Thank you Dawsons.

Gerwyn · 3 October 2015 · Dawsons Swansea Sales

5/5

The Trusted Agent
Seller

Excellent service

Dawsons provided an excellent service from start to finish. They provided a realistic valuation and the house was quickly advertised online. They carried out all of the viewings and gave feedback following each viewing. Whenever I called the office (whilst waiting for the sale to go through I called a lot) queries were answered promptly. The staff at the Morriston branch are all professional, approachable and friendly and I would not hesitate to recommend them to anyone selling a property.

Sandra · 2 October 2015 · Dawsons Morriston Sales

Agent replied · 6 October 2015

Hi Sandra, Thank you very much for this positive review! We strive to ensure that the experience of all our clientele is as fantastic as yours! Really appreciate the time you've taken to let anyone else thinking of using Dawsons see just how good we are. Kind Regards, Shaun

5/5

The Trusted Agent

Would recommend

Very helpful and kept us informed. Our house sold within a week. There were issues with house we wanted to buy, but Dawsons were patient and supportive throughout and we had a positive result.

Hywel · 1 October 2015 · Dawsons Sketty Sales

Agent replied · 5 October 2015

Thank you very much your kind words. Hope you've settled into your new home. All the best Dawsons Sketty Team.

5/5

The Trusted Agent

Great estate agent highly recommend!.... Wouldn't sell with anyone else!

Having bought and sold in recent times from Dawsons Killay I have always been impressed with their efficiency and professionalism. I wouldn't consider any other agent for selling, having used others in the past. They are very pro active in their approach. Highly recommend! Natalie Evans

Natalie · 30 September 2015 · Dawsons Killay Sales

Agent replied · 6 October 2015

Thanks for your very positive feedback Natalie! We're glad your sale went through smoothly and successfully! Hopefully we'll see you again in the future. Kind Regards, all at Dawsons Killay Branch.

4/5

The Trusted Agent

House sale

I have recently sold my house with Dawson's in Mumbles. The assistance that I have had from the staff in the Mumbles office, to find a new home, has been great. They have kept me informed about new properties, that were coming onto the market and have shown a genuine interest in my need to find a new home. The staff are all very friendly and helpful and I am only sorry that I eventually found a property with another agent. I really would have liked to buy a property with Dawson's to thank them for all their efforts. Thanks for all your patience with our many viewings !

Christine · 30 September 2015 · Dawsons Mumbles Sales & Lettings

Agent replied · 1 October 2015

Hi Christine , Thanks for your kind comments - All of us at mumbles are sorry we couldn't find you somewhere suitable but wish you all the best in your new home.

5/5

The Trusted Agent
Seller

Quick sale

Dawsons, mumbles, showed great professionalism during the initial valuation visit. Subsequently, I was very impressed with the high quality photographs taken. The property was advertised in the showroom and on the internet very quickly and as a result, it as under offer within two weeks. Very impressive My thanks to a professional and courteous staff.

Graham · 29 September 2015 · Dawsons Mumbles Sales & Lettings

Agent replied · 1 October 2015

Hi Graham , Thanks for the taking the time to leave this review - We hope your happy in your new home and if in the future you need any further assistance don't hesitate to come back to us.

5/5

The Trusted Agent
Landlord

Rental service

Excellent and professional company to work with. New Tennant found, checked and paperwork completed within days. The guys there work well as a team and are both welcoming and very knowledgable. I would definitely recommend them.

Richard · 29 September 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Richard, After assisting you in the purchase of the property, it was a pleasure for you then to return to Dawsons and allow us to find a suitable tenant. From myself and the team we thank you and look forward to working with you in the future.

5/5

The Trusted Agent
Seller

Review of Dawsons Sketty Branch

Quite simply the best property agent I have ever dealt with. Alison and her team are consummate professionals who's dedication and attention to detail is second to none. Always on hand to answer any questions you might have,and always proactive in smoothing the often difficult journey of property selling/buying. Forget the rest...deal with Dawsons..leading the field by a country mile.

PAUL · 28 September 2015 · Dawsons Sketty Sales

Agent replied · 6 October 2015

Thanks so much for the very kind works it was a pleasure to deal with you Dr Armitage Thank you Alison & Team

5/5

The Trusted Agent
Buyer

An excellent service

Julie, in her role as Auctions Manager, oversaw the sale of a property we recently purchased under auction terms and conditions.. Julie was a pleasure to deal with, was always available to help, and went beyond expectations to provide a first class service.. Her communication was excellent and we always had extremely prompt replies to any correspondence - often within minutes. Julie went out of her way to help fulfil our requests. Highly recommended.

Lucie · 28 September 2015 · Dawsons Swansea Sales

Agent replied · 15 March 2017

Hi Lucie I hope you are now settle in your new home. Good luck for the future Julie

5/5

The Trusted Agent
Seller

Excellent sold two houses both in one week.

we all know how stressful moving house can be and we were selling my daughters house and ours at the same time. The staff at Dawson's mumbles were always there to answer even the most trivial concerns and most importantly they always got back to you. All the staff did that extra mile for you.

Carol · 27 September 2015 · Dawsons Mumbles Sales & Lettings

Agent replied · 29 September 2015

Hi Carol , Thanks for the taking the time to post this review , all of us at Mumbles are glad that both sales went through quickly and smoothly - If in the future you need any further assistance don't hesitate to come back to us.

5/5

The Trusted Agent
Seller

Thoroughly professional, these people know what they are about.

After inviting 3 local estate agents to view our home we chose Dawsons, Morrison, Swansea, as they presented a well thought out sales strategy - and offered a great deal of helpful advice. They welcomed our input regarding advertising, and handled all enquiries & viewings - always keeping us informed stage-by-stage. All in the office knew what was going on, so no loose ends (good team work there!). Their charges are perhaps a tad less than some agents. The first ad appeared on a Tuesday, by Friday we had had 3 viewings - all making offers, and accepted a near-asking price offer on the Saturday - 5 days to sell!!! The sale went through smoothly and swiftly, so we can thoroughly recommend Dawsons..

Robbie · 24 September 2015 · Dawsons Morriston Sales

Agent replied · 29 September 2015

Hi Robbie D, Many thanks for the glowing review! It's really rewarding to see that you felt so pleased at all stages of the sale, that's why we are the number one agent in the local area! It was an absolute pleasure selling your property. Hope all is well at the new property! Regards,

5/5

The Trusted Agent
Seller

Professional, no fuss, sale of property

We have recently sold our property with Dawsons Morriston. The process was professionally handled from valuation, through viewings and subsequent sale. The price was competitive and attracted viewings straight away and they generated a number of offers. The accepted offer was at the top of a chain but Tracy, Shaun and the team managed it to a successful conclusion, in the shortest time frame possible. Our thanks again to the team Paul and Karen Hammacott

Paul · 24 September 2015 · Dawsons Morriston Sales

Agent replied · 25 September 2015

Hi Paul & Karen, Thank you so much for leaving us this review, really appreciate it. It was a pleasure to sell your property and hopefully the new property is coming along quite nicely!! Kind Regards, Shaun

5/5

The Trusted Agent
Seller

Excellent level of service - would highly recommend!

Dawsons offer a great service - friendly, knowledgable agents. Excellent communication and very reliable. Really pleased with the service that we revieved to help sell our house.

Louise · 24 September 2015 · Dawsons Morriston Sales

Agent replied · 25 September 2015

Hi Both, Really glad to see you have enjoyed your experience with us so far! Thank you so much for taking the time to leave us such a great review. Kind Regards, Shaun

5/5

The Trusted Agent
Buyer

Beyond there means !

I personally would like to thank all the staff at Morriston Dawson's for there help throughout the process of me and my partner buying our first home together . It was a long and stressful process but was made a lot easier by the help of the staff which went way beyond there job descriptions to help the purchase go to plan . I couldn't of done it without them . appreciation to them for doing a outstanding job ! Thanks all Clare Bater and Scott Jenkins :)

Clare · 23 September 2015 · Dawsons Morriston Sales

Agent replied · 25 September 2015

Hi Both, Thank you very much for taking the time to leave us such a positive review. Just to say it was an absolute pleasure helping with the purchase of your first home, look forward to helping again in the future! Kind Regards, Dawsons

5/5

Google

Cote, Bampton, house sale I live in London now, and there has been several thousand pounds worth of work …

Simon · 29 August 2015 · Dawsons Swansea Sales

5/5

Google

Rating only, no written review.

Willy · 24 March 2012 · Dawsons Sketty Sales

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Want Dawsons to help?

Send Dawsons a message.

What do you need help with?

Dawsons will use your details to contact you about this. See our privacy notice.

Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The 11 Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent