Trusted Agent profile · Swansea
Verified
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on The Trusted Agent
All 8 offices
14
Reviews on Trustpilot
All 8 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have found Adam and the team at Manning Staintons Letting department extremely helpful and efficient especially most recently when dealing with a problem with our boiler. They contacted the engineers who attended within 30 minutes and resolved the issue. Great service.
Happy to hear you are pleased with our service - best wishes😊 …
5/5
GoogleHelpful staff and efficient sale.
Good afternoon Abigail Many thanks for your 5 star review, we are thrilled to have been able to work … More
5/5
GoogleGreat support. Very timely and personable.
Hello Mr Townsend We are thrilled that you are happy with the service we provided as we put … More
4/5
GoogleEveryone at Dawsons Mumbles was extremely helpful and professional and went above and beyond the call of duty.
Hello Mr Williams Thank you very much for the review and kind words, we are thrilled that you were … More
5/5
GoogleCould not speak too highly of the staff. They all acted extremely professionally in a friendly manner throughout the sale of our property.
Good morning Christopher Many thanks for your 5 star review and positive feedback, the team are very … More
5/5
GoogleIf you want to sell your house in this area there is only one place to go-Dawsons. From our first contact with the valuer, who is very knowledgeable to the final completion the whole process was speedily and efficiently handled, thank you
Good morning Mr Buckman Many thanks for your 5 star review and positive feedback, the team feel very … More
5/5
GoogleEmma and the team at Mumbles did a great job in getting the sale of our house over the line. Always kept informed with great communications throughout
Good afternoon Nicholas Thank you for your review and we are so pleased that you were satisfied with the … More
5/5
GoogleAmazing team. Have supported me very well during the sale of my sister’s apartment. Have always been upto date with everything and ensured I was too. Can’t thank them enough.
Good morning Julie Exceptional customer service really is what we pride ourselves on. We know how … More
5/5
GoogleFrom market appraisal to completion Dawson Sales Mumbles were professional and efficient. There was good communication, and they were very helpful. A special thank you to Emma, and all the team.
Good morning Fina Thank you very much for the glowing review and 5 star rating! … More
5/5
GoogleDawsons sold my house within 6 weeks of putting it on the market. Throughout the sale there was excellent communication and help with aspects of the sale. From offer to completion was within 7 weeks. Overall I would give Dawsons 10/10
Good morning Lucy It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleDawsons have been thoroughly professional and helpful for many years of managing a rental property and eventually selling a property for me. They were always cheerful and conscientious in handling many tricky issues over the years. I am extremely grateful for their unfailing support.
Hi Alison Many thanks for your 5 star review and positive feedback for the sales and … More
5/5
GoogleWe really can't recommend Dawsons Mumbles enough. Emma and her team provided first class service. We are so grateful for their hard work and patience throughout the whole process of moving to our new home.
Hello Lindzi We are so thrilled that you are happy with the service we provided as we put … More
5/5
GoogleGreat owner in Angi Cooney ,the wonderful team can only reflect the enthusiasm knowledge and work ethic of its leader .
Thanks Trevor - see you soon
5/5
GoogleExcellent service as always what a great team :) I would highly recommend C-res to anyone looking to buy or sell.!! A*
Thank you
5/5
GoogleThe team at CResidential did a fantastic job of selling our flat, they are always very helpful dealing with any issues up to thee completion date and keeping us informed of progress.
Cheers Alan - good luck to you and your family
5/5
GoogleLOVE this place!!!! Staff are so VERY VERY VERY helpful!!!! Great teamwork! Even when their overall 'BOSS' is out of the office, the rest of the team cannot do enough to help!!! No wonder they have won. So many awards!!! THEY ARE WELL DESERVED!!!!! WELL DONE TO YOU ALL XX❤️❤️🐾🐾 …
Thanks Debbie 😊 …
5/5
GoogleI would recommend cresidential to anyone who is buying or selling a property. Ang and the team helped us through the selling process and kept us informed on all viewings. The team came all the way to completion . Once again thanks to a great team.
April thank you so much for the fabulous review - it is always a great boost for the team when we receive such lovely feedback
5/5
GoogleAngi and her team are absolutely fautless. The service they offered from start to finish was just top notch with Angi going above and beyond to ensure the sale completed. Sue Waterson was brilliant from start to finish during my initial enquiries into the property which then led me to making an offer. From a newbie into the property buying world, everything was explained thoroughly and when being shown around the property, Sue offered suggestions and where things could go and what I could do with the space Anna Belton - throughout the purchasing process, Anna kept myself and everyone involved in the process thoroughly updated. She did everything she could to chase things up on my behalf and to make things run as smoothly as they could. Thank you all - it is absolutely no wonder why you have won estate agent of the year!
Thank you so much for the lovely review now. Enjoy your new home x
5/5
GoogleFantastic service from angi at c residential, she wasnt directly involved with ourselves during our process but later got involved the help get things over the line for me and my family. I can not praise the woman enough, she went above and beyond when it was far from out of her remit. If we ever sell again there would be no one else I would go with apart from c residential and there will be no one else I would recommend moving forward. Angi I wish you all the best for the future and thanks for everything g you have done for us
Thanks James - phew got there in the end :)#
5/5
GoogleFirst time selling a house so was a little naive to the process, C Res kept us informed every step of the way. We had a big issue with the buyers solicitors dragging there feet and C Res supported us as the bridge between ourselves and the buyers on getting the house sold. Special thanks to Ang at C Res for the help with the electrical cert also. Above and beyond and excellent service. A++++++++++++
Hi Matt - when you are sat in your new home with a glass of bubbly the hassle will be worth it. Good luck for your future plans and thanks for the review
5/5
GoogleCouldn’t reccomend C Res enough. After weeks of bad news with sales falling through with another agent, I came to C Res in hope they could turn things around so I wouldn’t lose my dream house. From the moment I stepped in, nothing was too much trouble and every member of staff truly went over and above offering such an exceptional service! Thank you so much for all your hard work- you made things seem effortless and no hassle at all! You are amazing!
Thank you for the review Lily Wishing you every happiness 😊 …
5/5
GoogleMy experience with C Res was fantastic! Considering buying and selling a house is meant to be one of the most stressful times in life, the ladies prevented all of that! They continuously kept me informed of the progress of the sale and answered all queries timely without delay. I will 100% be using them again in the future.
You are more than welcome. Much happiness to you both fir the future x
5/5
GoogleAs first time buyers, we were nervous when beginning our search for a new home. The team at C Res have been fantastic throughout the whole process. We subscribed to their mailing list to receive updates when property’s became available and when we spotted one that was right for us, they booked us for a viewing in no time. The viewing process was enjoyable, with well-appreciated advice and input with regards to the property. When we decided to put in an offer, the team were genuinely thrilled for us and were so warm and welcoming each time we visited the office or the property. The whole process has been simple and stress free thanks to the fantastic team at C Res - we really cannot recommend them highly enough!
Thanks Georgia we are so glad we could help
5/5
GoogleRating only, no written review.
Dear Faye Thank you very much for taking the time to complete a review and provide a star rating for the team. It has been a real pleasure to help you. Please do not hesitate to contact us if we can help with anything further. All the best David and the Killay team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The eight Dawsons offices, by town:
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent.
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