Trusted Agent profile · Swansea
Verified
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on The Trusted Agent
All 8 offices
14
Reviews on Trustpilot
All 8 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have been customers of Dawson's (Mumbles) for over 2 years now and I would like Dawson's and particularly their Lettings Team for making our stay a most pleasant one. Jasmine is always available to take our queries on repairs etc, and …
Hello Melvyn, We are so pleased to receive your wonderful 5-star review, thank you for taking … More
5/5
GoogleBig shout out to Stephanie at the morriston branch when we purchased our property with them. We really appreciate all you did to help us complete on the property. It was a long bumpy process but we got there in the end, thank you for always …
Good afternoon Mr Williams We are so pleased to hear that you are satisfied with the customer service and … More
5/5
GoogleI have to admit that I sometimes feel terrified of agents and Stephanie at Dawsons Morriston completely calmed my nerves. Whether you're a buyer or seller, you can immediately see she has a natural ability to tune into your needs. It has …
Hi Julika Thank you for taking the time out of your busy day to post a review for the … More
5/5
GoogleWords can't describe how much we appreciate everything Dawsons Morriston have done for us selling our property, especially Stephanie. You have truly exceeded our expectations. Through the most stressful times Stephanie has been absolutely …
Good afternoon Lynsey Thank you very much for the glowing review and 5 star rating! … More
5/5
GoogleStephanie was very professional, according to the people in the know this was a difficult purchase and sale. Stephanie stayed with it all the way and certainly went above and beyond to try …
Hello Sybil I'm so pleased that we got there in the end and the results you wanted. It has … More
5/5
GoogleExcellent service with prompt and excellent communication. Very helpful team with plenty of time to answer any questions you may have.. #AndreaMcEvoy, George and team …
Dear Julia It is wonderful to hear such positive feedback for the team - thank you for … More
5/5
GooglePosted on behalf of Hannah Pearce. Where do I start, Stephanie went above and beyond on the sale of my property. It was a very difficult chain and took much longer than it should have due to …
Good morning, Hannah … More
5/5
GoogleWhat an excellent estate agents! We bought our house through Dawsons and were in a very long and complicated chain. Stephanie at Morriston was very attentive and quite frankly organised the …
Hello Ellis It has been a pleasure working with you! We always aim to deliver a positive … More
5/5
GoogleMyself and my brother David can’t thank Andrea enough for helping us sell our fathers house, as you can imagine this was a very emotional time for us as a family. Andrea took the above into account and handled our situation with delicacy …
Good afternoon Rhian Exceptional customer service really is what we pride ourselves on. We know how … More
5/5
GoogleThank you to everyone at Dawsons, Morriston, who has been involved in my house sale: a very professional, competent and knowledgeable team working to the best of their ability for their clients - George, Andrea, Amanda, Rebecca - who are …
Hello Christine Thank you for such a glowing 5* Review! We are always so pleased to hear when … More
5/5
GoogleWe are currently in the process of selling our late brother's property. We chose Dawsons Morriston as this was the Estate Agent that my brother had purchased the property through. …
Good morning Mr Martin Exceptional customer service really is what we pride ourselves on. We know how … More
5/5
GoogleWell what can I say I've been looking for a house for nearly 2 years I've gone through loads of different estate agents but I can tell you one thing no one compares to Dawsons. I've always appreciated the company even before ever thinking …
Hello Jordan It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleGot a buyer on the first day of viewings, who then pulled out half way through the sale after the mini-budget debacle. Secured quite a few viewings when it went back on the market and again got a number of good offers. We're very happy to …
Dear Mr Thomas Thank you very much for taking the time to complete a review and provide … More
5/5
GoogleAndrea at Dawsons has been a pleasure to deal with, she has been very efficient and quick in dealing with any issues that have arisen through the process of purchasing a property. She has kept me updated throughout the process and explained …
Good morning Lauren Thank you for your review and we are so pleased that you are happy with service. … More
5/5
GoogleAmazing service from for sale to sold. Friendly staff. Really informative and couldn’t do enough. Professional photographs that were absolutely beautiful! Andrea, who took care of my property sale was outstanding! Her knowledge and …
Good morning Claire It has been fantastic working with you during the property transaction, and we … More
5/5
GoogleFantastic experience of selling a house through Andrea at Dawsons Morriston, quick to find a buyer through their contacts, efficient at showing the house, and I was impressed at how they kept me up to date with every step of the process. …
Dear Piers It is wonderful to hear such positive feedback for Andrea and the sales team - … More
5/5
GoogleThe service from Stephanie and her team at Dawsons Morriston has been wonderful. Stephanie showed kindness, understanding and was keen to help in anyway she …
Good afternoon Jess We are always so pleased to read such lovely comments and it has been a real … More
3/5
GoogleWebsite hard to navigate for correct search options
Hello Kerry Thank you for taking the time to leave this review in regards our website, we are constantly looking to improve our web usability and therefore if you would like to provide some more details to info@dawsonsproperty.co.uk we can look this particular issue. Many Thanks indeed Kate Phillips IT & Process Co-ordinator
5/5
GoogleEnjoyed every bit of my tenancy and Adam was quick to help whenever we needed a fix in the house.
What we are here for! Thanks for the review😊 …
5/5
GoogleHighly recommend ManningStainton and Louis Craggs for any property management needs in Leeds. Great service and attention is always provided!
Hi Luke, thanks for a great 5* review, I'll be sure to pass this onto Louis for you.
5/5
Google5 * review to Suzanne the local valuer from Moortown Manning & Stainton Leeds for the exceptional high standards, care and taking the time to listen to our endless questions! Her advise was clear, comprehensive and the photograph of our rented properties is wonderful. Thank you R, J & O
Hi Julie, thanks so much for your 5* review! We are happy that you had such a positive experience with Suzanne🙌 …
5/5
GoogleWe have found Adam and the team at Manning Staintons Letting department extremely helpful and efficient especially most recently when dealing with a problem with our boiler. They contacted the engineers who attended within 30 minutes and resolved the issue. Great service.
Happy to hear you are pleased with our service - best wishes😊 …
5/5
GoogleJust got the keys to our first rental property, Catherine Downs liaised with us while we were going through the application and referencing she has been really helpful with answering all our questions and providing information, super polite and cheery when we spoke on the phone and in person when we collected our keys. Always quick to respond via email too! Thanks Catherine, much appreciated!
5/5
Google5 * review to Suzanne the local valuer from Moortown Manning & Stainton Leeds for the exceptional high standards, care and taking the time to listen to our endless questions! Her advise was clear, comprehensive and the photograph of our rented properties is wonderful. Thank you R, J & O
Hi Julie, thanks so much for your 5* review! We are happy that you had such a positive experience with Suzanne🙌 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The eight Dawsons offices, by town:
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.
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