4/5
GoogleRating only, no written review.
Agent replied · 25 November 2023
Good afternoon Chirag Thank you for your review and star rating. If you have any suggestions or … More
Trusted Agent profile · Swansea
Verified
Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on The Trusted Agent
All 8 offices
14
Reviews on Trustpilot
All 8 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers147 reviews
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
Buyers94 reviews
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
Landlords33 reviews
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Tenants35 reviews
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Our offices
Dawsons's eight offices, most reviewed first. Each has its own page.
- Dawsons Swansea Sales11 Walter Road, SA1 5NF375 reviews · 266 on Google (4.2)12 in the last 90 days
- Dawsons Morriston Sales135 Woodfield Street, SA6 8AL338 reviews · 261 on Google (4.8)4 in the last 90 days
- Dawsons Marina Sales Lettings & New HomesUnit A, Meridian Bay, SA1 1PG307 reviews · 232 on Google (4.8)5 in the last 90 days
- Dawsons Mumbles Sales & Lettings77 Newton Road, SA3 4BN299 reviews · 237 on Google (4.8)7 in the last 90 days
- Dawsons Killay Sales419 Gower Road, SA2 7AN199 reviews · 163 on Google (4.7)1 in the last 90 days
- Dawsons Sketty Sales90 Gower Road, SA2 9BZ172 reviews · 135 on Google (4.7)4 in the last 90 days
- Dawsons Morriston Lettings134 Woodfield Street, SA6 8AL83 reviews · 57 on Google (4.8)2 in the last 90 days
- Fine and Country77 Newton Road, SA3 4BN12 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Dawsons office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleAndrea took my requirements and found the house I was looking for at the right price and the team worked diligently to assist me to completion
Agent replied · 26 August 2023
Hello Mike, Thank you for taking the time to leave this review for Andrea and the team at … More
5/5
GoogleRating only, no written review.
Agent replied · 29 July 2023
Good morning Tim Thank you for taking the time to post a star rating for the team. … More
5/5
GoogleAsk for one simple thing to be done and it was done ASAP ✔️
Agent replied · 29 July 2023
Good morning Mr Morcom … More
5/5
GoogleExcellent service, staff friendly and punctual.
Agent replied · 29 July 2023
Good afternoon Marlene Thank you for your review and such positive feedback for the team, it means such … More
5/5
GoogleVery good service bekki was amazing
Agent replied · 29 July 2023
Good morning Mr Williams It has been a pleasure working with you! We always aim to deliver a positive … More
5/5
GoogleAll excellent so far. Professional and very friendly service, particularly from Andrea and Rebecca.
Agent replied · 29 July 2023
Good morning Chris The team is so grateful for the glowing review and 5 star rating! … More
5/5
GoogleReally helpful. Will work with you to arrange viewings. Helped chase to get through to completion. Would recommend
Agent replied · 29 July 2023
Hello Calon It has been a pleasure working with you! We always aim to deliver a positive … More
5/5
GoogleMy whole experience has been outstanding from start to finish Rebecca Whalley explained everything to me that I was very unsure about, Rebecca made me feel very settled and confident on buying my first home and she is excellent at her job I would recommend dawsons and Rebecca everytime
Agent replied · 29 July 2023
Good morning Clare It has been a pleasure to work with you. We take immense pride as a reputable, … More
5/5
GoogleDawsons have recently sold a residential property for me. Thanks to the person I dealt with, Andrea Devoy. The sale was quick and efficient and very professionally handled.l would not hesitate to recommend them.
Agent replied · 29 July 2023
Good afternoon Elaine It has been fantastic working with you during the property transaction, and we … More
5/5
GoogleThis is the second property we've now sold with Andrea and the Morriston Dawson's team, and we could not recommend them enough. They are extremely proactive and professional and made the process an easy process for us.
Agent replied · 29 July 2023
Dear Mr Owen It has been a pleasure working with you once again! We always aim to deliver a … More
5/5
GoogleEveryone at Dawsons have been really helpful especially Andrea, who took great care in finding me the property I was looking for even though sometimes I wasn’t sure what I wanted. Great help and advice from the process of selling my property and finding me a new home. Would highly recommend
Agent replied · 29 July 2023
Good morning Sue Thank you so much for your 5-star rating and wonderful review for Andrea and our … More
5/5
GoogleFirst class service from start to finish, I was kept up to date every step of the way. Stephanie went above and beyond her role as an estate agent to help myself through the sale of my parents house, I wouldn’t use any other estate agents. I can’t sing their praises highly enough
Agent replied · 29 July 2023
Good morning Deborah Exceptional customer service really is what we pride ourselves on. We know how … More
5/5
GoogleWonderful experience with Dawsons Killay, both Mo and Imogen have been extremely helpful, can’t fault them. I would highly recommend the Killay branch.
Agent replied · 24 March 2024
Hi Lara Thank you so much for taking the time to give us a 5* Star Review! I am so pleased to see Mo and in particular Imogen have been able to help you so well with your property search. Our Saturday Negotiators are such an integral part of our team and to know they are performing at the same level as our full time team members is great to hear! Sue in our Sales Progression Team will now help see your sale through to a successful completion but any of our team are on hand to contact if you have any queries. Kind Regards, David and the Killay team
5/5
GoogleFantastic from start to finish of our sale. Thank you!
Agent replied · 24 August 2024
Hi Helen Thank you for the review - the team are very appreciative of your kind words. We … More
5/5
GoogleExcellent service from Ashley in Mumbles letting office met four agents after meeting her after 5 mins I new she was the one to take on letting my building First class service
Agent replied · 6 February 2024
Hello Lance, Thank you so much for taking the time to leave this fantastic 5-star review for … More
5/5
GoogleWe are so grateful to Ashley Griffiths at Dawsons Lettings, Mumbles. Ashley literally held our hands through the house letting process, no question too big or too trivial, always so gracious in response. They are a first class team and I wouldn’t hesitate to recommend their services.
Agent replied · 6 February 2024
Hi Joanna, Thank you so much for your 5-star rating and wonderful review for Ashley and the … More
5/5
GoogleAs a first time landlord, the whole process has been informative, straightforward and successful. Dealing with Gareth & Ashley has been great. They are very helpful and always keep us updated. I highly recommend to anyone thinking of letting a property.
Agent replied · 6 February 2024
Hi Sara, We are so grateful that you have taken the time to provide this lovely 5-star … More
5/5
GoogleI recently moved into the area and with the help of Emma and her team in Mumbles I now have a lovely new home. Dawson's provided excellent support and guidance from day one. Good service all round. 5 stars plus!
Agent replied · 6 February 2024
Good morning Hilary It has been a real pleasure working with you and we really appreciate the review … More
5/5
GoogleAshley was fabulous
Agent replied · 6 February 2024
Good afternoon and thank you. What a review to read following the bank holiday break, and we are sure Ashley will be extremely grateful for such kind words, Ashley is indeed fabulous and its great to hear our clients alike us think so. … More
5/5
GoogleFab service from start to completion.
Agent replied · 6 February 2024
Hi Kevin, Thank you so much for taking the time to leave us a 5-star review, we are … More
5/5
GoogleExcellent service and communication, as always!
Agent replied · 6 February 2024
Hello Tim Thank you so much for leaving this kind five-star review for our Mumbles branch, we really appreciate you taking the time and glad that you found both the service and communication to be excellent. Kind Regards Kristian and Mumbles Lettings Team
5/5
GoogleWe found Ashley to be helpful, informative and knowledgable on our viewing!
Agent replied · 6 February 2024
Hello and thank you so much for taking the time to provide Ashley with a great 5* review following your recent viewing. It really does highlight to our clients and back to the team that we are consistently providing the high quality service we are recognised for. Thanks again. Kind Regards Kristian and the team in Mumbles Lettings.
5/5
GoogleEase of setting up tenancy. Go out of the way to accommodate our needs for dates/ timing. Always answer our requests quickly and efficiently.
Agent replied · 6 February 2024
Hi Indigo, Thank you so much for your kind words and your 5-star review for our mumbles … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Dawsons
Which Dawsons office has the most reviews?
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
Where are the Dawsons offices?
The eight Dawsons offices, by town:
- Fine and Country: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Killay: 419 Gower Road, Killay, Swansea, SA2 7AN
- Morriston Lettings: 134 Woodfield Street, Morriston, Swansea, SA6 8AL
- Morriston Sales: 135 Woodfield Street, Morriston, Swansea, SA6 8AL
- Mumbles Sales & Lettings: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Sketty: 90 Gower Road, Sketty, Swansea, SA2 9BZ
- Swansea: 11 Walter Road, Swansea, SA1 5NF
- Swansea Marina: Unit A, Meridian Bay, Swansea Marina, Swansea, SA1 1PG
What do sellers say about Dawsons?
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
What do buyers say about Dawsons?
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
What do landlords say about Dawsons?
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
What do tenants say about Dawsons?
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Has Dawsons won any awards?
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.
Want Dawsons to help?
Send Dawsons a message.
