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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

4.7

★★★★★ Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

340

Reviews on The Trusted Agent

All 8 offices

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Dawsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service, Ashley was able to give me so much detail and information about the property when we spoke on the phone.

Imogen · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good afternoon We would like to say thank you so much for taking the time out of your bank holiday to provide this great 5* review for Ashley regarding her helpfulness during your recent phone conversation. We know how much such reviews mean to Ashley and likewise to the team here in Mumbles. It confirms to our clients that we are dedicated and knowledgeable at all times on 'All Things Property'. We hope you had a lovely bank holiday. Thanks again. Kind Regards Kristian and the team in Mumbles Lettings.

5/5

Google

phoned Dawsons to enquire about letting my property, Spoke to a lovely lady called Ashley Griffiths who was very polite and very helpful, Answering all the questions I asked.

Justin · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hello Justin, Thank you for taking the time to leave this lovely 5-star review for Ashley. We … More

5/5

Google

Ashley is not only very knowledgeable of the industry and proffesional she is very approachable and friendly. I had a viewing with Ashley and she made the whole experience very enjoyable.

Becky · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good afternoon We truly appreciate you taking some time out of your day to provide Ashley with such a lovely 5* review, thank you. Our team really do enjoy reading such fantastic and detailed reviews on their knowledge and professionalism. Its great to hear your whole experience with us has been enjoyable to date. Thanks again, we look forward to assisting you again. Kind Regards Kristian and the team in Mumbles Lettings.

5/5

Google

Recently viewed a property with Dawsons via the mumbles office. Was greeted with a very warm welcome and informative agent called Jasmine.

Callum · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Callum Thank you so much for your 5-star rating and wonderful review for Jasmine. Thank … More

5/5

Google

Ashley was extremely knowledgeable when showing me round properties in mumbles. She knows exactly what you want / need and showed properties that completely matched my criteria

Oliviah · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hello and thank you for taking your time to provide this positive 5* review following your recent client experience with Ashley. We are extremely grateful for your detailed review relating to and confirming Ashley's knowledge of our … More

5/5

Google

I have always found James to be polite, professional and always takes time to listen to any queries I may have. James is very proactive in passing on info to the maintenance team etc.

Andrew · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Andrew, Thank you for taking the time to leave us this lovely 5-star review. I will be … More

5/5

Google

I've always found James Thomas Dawson's Inspector a very pleasant and reliable person, he takes care when he visits, we feel he is a friend as we can talk to him, if there is a problem, then he will do his best to sort it for us. Edna Readle

Edna · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hello Edna, Thank you so much for your lovely 5-star review and kind words for James, we … More

5/5

Google

We have rented our home through Dawsons Mumbles for a number of years and have always found James and everyone in the Lettings team to be very helpful.

David · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi David, Thank you for your 5-star review, we will be sure to pass your lovely words on … More

5/5

Google

Ashley Griffiths was fantastic when it came to letting my property, answered any questions I had and found tenants very quickly. I highly recommended if you have a property to let .

Daniel · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Daniel, We are so grateful that you have taken the time to provide this lovely 5-star review for Ashley and delighted that you would recommend our services to other landlords. We will be sure to pass your feedback back to Ashley who will … More

5/5

Google

Ashley was such a great help while I was looking for my new home. She really made the process smooth and kept my informed throughout.

Amy · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

We are so thankful today for your 5* review. We truly appreciate you taking the time out of your weekend to confirm for us … More

5/5

Google

Excellent service from Ashley, Gareth and all team at Dawson Lettings. Supported by a top notch team of tradespeople. It has been a pleasure. Thank you.

Kevan · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hello Kevan, We are so pleased to have provided an excellent service to you, from the Mumbles … More

5/5

Google

The friendly and professional staff in Dawsons Mumbles have been amazing they have made what has been a very big decision in our lives so easy and we would 100% recommend them

Ann · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hello Ann It has been a pleasure working with you and we appreciate you taking the time out of your busy schedule to write a review for the team. Exceptional customer service really is what we pride ourselves on and it makes it even more motivating when we know we have happy clients! Thank you Emma and the Mumbles sales team

5/5

Google

James Thomas always treats us and our home with respect. He has a professional and friendly manner. When doing the property check he always asks us if everything is alright with the property and that we are happy with it.

Teresa · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Teresa, Thank you so much for taking the time to leave your lovely words and 5-Star … More

5/5

Google

Great estate agents, always quick responses and it genuinely feels like they care! Especially James as he has been really helpful and respectful when visiting the flat.

Ruby · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Ruby, Thank you very much for taking the time to leave such a lovely review for our … More

5/5

Google

The lettings team at Dawsons Mumbles are always professional and polite. With a special thanks to Tara who always works hard on our behalf and is always prepared to go the extra mile to help.

Rosa · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Rosa, Thank you so much for taking the time to leave us this lovely review for Tara in … More

5/5

Google

Really friendly and easy to deal with. No issues at all with viewings and they were more than accommodating! Tara made my first solo housing experience a total breeze. Can't say thanks enough.

Luke · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Luke, Thank you so much for taking the time to leave Tara in our Mumbles office with … More

5/5

Google

The Dawsons Mumbles branch and sales progression team combined to make our experience as purchaser’s as smooth and straight forward as possible. Many thanks for your assistance and professionalism. John Gilchrist.

John · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good morning Mr Gilchrist Exceptional customer service really is what we pride ourselves on. We know how stressful the experience can be, so we always put ourselves in our clients' shoes and it makes us so happy to know that that we achieved the best outcome in the timescale you required. Thank you for the review - the team is very appreciative of your kind words. Please do not hesitate to pop into branch or call us if we can help with anything in the future. Best Wishes Emma and the Mumbles Sales team

5/5

Google

I can't recommend Dawsons highly enough. Tara and her team are always professional and reliable and on hand to answer questions. The whole process was made smooth and easy for me, and I was given excellent advice and guidance. I will always use them in the future.

Lucy · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Lucy Thank you so much for taking the time to leave this wonderful review for Tara … More

5/5

Google

Dawson’s Mumbles have been professional, efficient, compassionate and kind. Every member of the team have gone above and beyond to make the selling and buying of property as smooth as possible. Thank you

Elizabeth · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good morning Ms Wherton We know how stressful the experience can be, so we always put ourselves in our clients' shoes and we aim to deliver no less than exceptional customer service. Thank you for your kind words and feedback for the team and please do not hesitate to pop into branch or call us if we can help with anything in the future. Best Wishes Emma and the Mumbles sales team.

5/5

Google

First class assistance from Dawsons, Mumbles. Highly recommend ! We had our first house viewing through this agency with Jasmine, who was very professional and friendly throughout the entire process. Thank you for your amazing assistance and support Jasmine!

Kandi · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Kandi, We are so grateful that you have taken the time to provide this lovely 5-star … More

5/5

Google

Very professional to deal with. Andrea has been so helpful with the sale of my mums house at such a difficult time. She has kept us all up to date with everything regarding the sale. Very happy

Jo · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good morning Jo It has been fantastic working with you during the property transaction, and we are thrilled that you are so happy with the service throughout the process. Thank you for putting your trust in us as your local agent and for taking the time to write a review for the team. Kindest regards Emma and the Mumbles sales team

5/5

Google

Excellent service , particularly good communication from Claire

Ian · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Dear Mr and Mrs Tapley Thank you for taking the time to complete a review for our sales team, and in particular the feedback for Claire - our Property Sales Progressor! We are thrilled that completion has taken place and we wish you all the happiness in your 'home away from home' and that you enjoy everything that Mumbles has to offer. Kindest Regards, Emma and the Mumbles sales team

5/5

Google

Excellent service once again from Emma and all the team at Dawsons in Mumbles.

Mike · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Dear Mr Cox It has been a pleasure working with you once again! We always aim to deliver a positive customer experience, get fast results and it makes us so happy to hear such feedback. Thank you for taking the time to write a review and we hope to see you in the future. Kindest Regards, Emma and the Mumbles sales team

5/5

Google

I would like to thank Emma, Andrea and the team for all of their support and professionalism during my purchase recently. They are a lovely, friendly team and I would definitely go to them first if I decide to sell in the future. Thank you!

Rachael · 20 March 2024 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good morning Rachael Thank you for the feedback, the team is so grateful for the glowing review and it has been a pleasure to work with you. We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients and we are thrilled that you are happy with the service and end result. All the very best, Emma and the Mumbles sales team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.

Want Dawsons to help?

Send Dawsons a message.

What do you need help with?

Dawsons will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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