5/5
GoogleRating only, no written review.
Agent replied · 29 August 2026
Thank you for your 5 star review Bernard. We were delighted to see the sale reach a successful conclusion.
Trusted Agent profile · Swansea
Verified
Dawsons reviews in Swansea, Morriston, Swansea Marina and 3 more
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on View Agents
All 8 offices
14
Reviews on Trustpilot
All 8 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers148 reviews
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 148 from sellers
Buyers94 reviews
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
Landlords33 reviews
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Tenants35 reviews
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Our offices
Dawsons's eight offices, most reviewed first. Each has its own page.
- Dawsons Swansea Sales11 Walter Road, SA1 5NF375 reviews · 266 on Google (4.2)12 in the last 90 days
- Dawsons Morriston Sales135 Woodfield Street, SA6 8AL338 reviews · 261 on Google (4.8)4 in the last 90 days
- Dawsons Marina Sales Lettings & New HomesUnit A, Meridian Bay, SA1 1PG307 reviews · 232 on Google (4.8)5 in the last 90 days
- Dawsons Mumbles Sales & Lettings77 Newton Road, SA3 4BN299 reviews · 237 on Google (4.8)7 in the last 90 days
- Dawsons Killay Sales419 Gower Road, SA2 7AN199 reviews · 163 on Google (4.7)2 in the last 90 days
- Dawsons Sketty Sales90 Gower Road, SA2 9BZ172 reviews · 135 on Google (4.7)4 in the last 90 days
- Dawsons Morriston Lettings134 Woodfield Street, SA6 8AL83 reviews · 57 on Google (4.8)3 in the last 90 days
- Fine and Country77 Newton Road, SA3 4BN12 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Dawsons office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent agent
Agent replied · 29 August 2026
Thanks for the review Guy, I'm glad we got it through within the desired time frame. Good work by all involved!
5/5
GoogleReally good estate agents with very helpful and friendly service. We would especially like to recommend / thank Mervyn and Amy who helped and supported us with the purchase of our house. Would 100% recommend.
Agent replied · 29 August 2026
Thank you for your kind review, I hope you are slowly getting settled in your new home. We got there in the end!
5/5
GoogleGood service and helpful when buying a property. The personal service from this office was very professional and I was kept informed and provided with information when requested. Excellent local knowledge. Thank you
Agent replied · 29 August 2026
Thank you for the kind review Sue, I'm delighted you finally secured the property, no doubt we will see you regularly around the village.
5/5
GoogleMervyn and Amy did a fantastic job helping us buy our dream house near Bampton. The property was a renovation project with lots of potential, and they supported us at every step. They helped us negotiate a fair price and communicated efficiently with the seller regarding various issues raised during multiple surveys. They also kept the sale on track while the grant of probate was pending. Agents were very accommodating with multiple visits from surveyors, tradespeople, and our architect, even helping to move items to the driveway before completion day. We would highly recommend them!
Agent replied · 29 August 2026
Thank you for your lovely review, Yaro. We're delighted to have been part of your property journey and so pleased you secured this property. We take pride in offering exceptional service and are thrilled to have made your purchase experience successful. Your recommendation is greatly valued.
5/5
GoogleThe company is excellent. Everything is well organised and efficient. They execute everything with a minimum of fuss. Most importantly they communicate every action n however minor, meaning you can have confidence in the whole process. Highly recommended!
Agent replied · 29 August 2026
Thank you, David. I'm pleased you were satisfied with our service; it was lovely working with you.
5/5
GoogleThank you Alex for sorting out all the repairs work for me. You’re always so helpful.
Agent replied · 27 August 2026
Thanks Ifrah!
5/5
GoogleGreat lettings agency, always eager to help and fast replies from our friendly property manager Teddy!
Agent replied · 27 August 2026
Thanks Mollie, glad to help!!😎 …
5/5
GoogleGreat service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner
Agent replied · 27 August 2026
Thanks Dane!
5/5
GoogleKatie does a great job looking after my two properties. She is quick to deal with issues and to contact me with solutions.
Agent replied · 27 August 2026
Thanks Patricia
5/5
GoogleLily is always helpful, friendly, and professional. She responds quickly and makes everything easy. Nothing is ever too much trouble for her. Thanks!
Agent replied · 27 August 2026
Thanks Natasha😊 …
5/5
GoogleGreat customer service from Alice. She was a huge help with renting my flat. She is a very friendly person with a very pleasant attitude. I highly recommend her.
Agent replied · 27 August 2026
Thank you, glad Alice could help with your rental😊 …
5/5
GoogleWe couldn’t be happier in our house! The move-in process was seamless, and Katie Sleightholm has been incredibly supportive every step of the way. We absolutely love the house, and Katie is always quick to respond whenever we need anything.
4/5
GoogleTeddy and the Morley team are wonderful. They are efficient in responding to property issues reported and tenancy renewal. I am happy with their service delivery.
Agent replied · 27 August 2026
Thanks for the review!
5/5
GoogleWould 100% recommend Mannings, we’ve been tenants in our property for almost 6 years and never had an issue. The rare problems that have occurred have been dealt with professionally and quickly with fantastic communication.
Agent replied · 27 August 2026
Thanks Becca, wishing you the best!😊 …
5/5
GoogleThis is my first time using estate agent to rent a house and all staff who attended to me were professional and knew what they were doing. I also acknowledge Mr Alex Richard (my house manager) for his fast and reliable service, also Ms Evie who signed me up from start to the end. Thank you
Agent replied · 27 August 2026
Thank you, glad the team could help!😊 …
5/5
GoogleWe can’t thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible. He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it). Alex’s professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!
5/5
GoogleEasy and straightforward from the beginning and Diane was very helpful along the way.
5/5
GoogleAs landlord, we unfortunately had some trespasser occupied our property for a period of time. Kane and Jonathan has been very supportive and doing a great job getting the trespasser out from the property. …
1/5
GoogleWaited 15 minutes after the agreed time for a viewing as well as rang the agency and number given by the sales manager only to have the phone put down and my call ignored multiple times. …
1/5
GoogleRating only, no written review.
Agent replied · 27 August 2026
Hi Jamie, Thank you for taking the time to leave a review. We’ve checked our records and cannot find any tenancy or client relationship with you at Qube Residential. If you could kindly contact jonathan@quberesidential.com, I’d appreciate … More
1/5
GoogleDo not live in Silkhouse Court! Mismanaged property and Qube do not do their job as agents representing the landlord to communicate your issues with them and to chase the property management company about repairs as the leaseholders agent. …
5/5
GoogleJust want to say a big thank you to Emma, Andrea, Sam and Megan in the Sales Team and also to Claire in the Progression Team at Dawsons Estate Agents in Mumbles who have been brilliant to deal with from start to finish in offering help and …
Agent replied · 26 May 2026
Good morning Thank you so much for your wonderful review. I am delighted to hear that you felt so well supported by myself, Andrea, Sam, Megan, and Claire throughout your … More
5/5
GoogleEmma and her team were brilliant with our recent house purchase. They were very helpful and kept us informed throughout the process. Kept the stress levels down. Many thanks for all your support!!
Agent replied · 26 May 2026
Thank you so much for your kind words and for taking the time to leave us a 5-star review. It was an absolute pleasure to assist you with your home purchase. Myself and the team are so pleased to hear that we were able to help make the … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Dawsons
Which Dawsons office has the most reviews?
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
Where are the Dawsons offices?
The eight Dawsons offices, by town:
- Fine and Country: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Killay: 419 Gower Road, Killay, Swansea, SA2 7AN
- Morriston Lettings: 134 Woodfield Street, Morriston, Swansea, SA6 8AL
- Morriston Sales: 135 Woodfield Street, Morriston, Swansea, SA6 8AL
- Mumbles Sales & Lettings: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Sketty: 90 Gower Road, Sketty, Swansea, SA2 9BZ
- Swansea: 11 Walter Road, Swansea, SA1 5NF
- Swansea Marina: Unit A, Meridian Bay, Swansea Marina, Swansea, SA1 1PG
What do sellers say about Dawsons?
148 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
What do buyers say about Dawsons?
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
What do landlords say about Dawsons?
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
What do tenants say about Dawsons?
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Has Dawsons won any awards?
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.
