Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleBryngelli Drive, Treboeth.
From start to finish, the team at Dawson's has been exceptional. I met Andrea first and since that initial meeting all interaction with Andrea's team has felt very personal and made me feel that I am dealing with friends. The viewings and final accepted offer were handled very efficiently. I was warned by others I know that the process can be very stressful but having dealt with Dawson's I have to disagree with their warnings. Thanks to the efficient professional service provided my experience has been a relaxed one. I have been able to take a 'back seat' and due to the expertise and friendliness of all at Dawson's, I have enjoyed the ride.
I am afraid to mention everyone I have dealt with by name in case I miss someone. So this thank you goes to everyone at Dawson's Morriston.
Stephen · 24 September 2025 · Dawsons Morriston Sales
Agent replied · 13 November 2025
Thank you so much for your wonderful review. I’m so pleased to hear that your experience with Andrea and the Morriston team felt personal and stress-free. We always aim to make the moving journey as smooth as possible, and it’s lovely to know you’ve been able to sit back and enjoy the process with us. I’ll be sure to pass on your kind words to the whole team, they will be delighted. Wishing you every happiness in your new home.
Best regards,
Kerry
Senior Manager, Dawsons Morriston
★★★★★ 5/5
GoogleTeddy has been fantastic when I have needed anything and renting with MS has been an easy experience.
Robyn · 23 September 2025 · Dawsons Swansea Sales
Agent replied · 23 August 2026
Thanks Robyn, glad we could help😊 …
★★★★★ 5/5
GoogleAs tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company
Adam · 23 September 2025 · Dawsons Swansea Sales
Agent replied · 23 August 2026
Thanks Adam for choosing us and leaving such kind words!
★★★★★ 5/5
GoogleMy rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.
Dave · 23 September 2025 · Dawsons Swansea Sales
Agent replied · 23 August 2026
Thanks Dave! Glad you would not hesitate to use us again, wishing you the best.
★★★★★ 5/5
GoogleReview of Property Management Agent: Nicky Scales
A heartfelt thank you for outstanding support and professionalism
We have recently experienced an incredibly stressful period as landlords, spanning the last six months. Unfortunately, our tenant failed to pay rent, which led us to instruct solicitors to resolve the matter. Although the tenant has now vacated the property, they left the house in a truly appalling condition, one which was deeply distressing to deal with.
Throughout this entire ordeal, our property management agent, Nicky Scales, has been nothing short of wonderful. Navigating the complexities of property law and tenant disputes can be overwhelming, but Nicky’s guidance made all the difference. She was always professional, patient, and exceptionally kind, gently leading us through every step and ensuring we felt supported and understood.
Nicky’s expertise and dedication have been invaluable. She handled each challenge with remarkable composure and empathy, providing clear advice and reassurance when we needed it most. Her communication was prompt and thorough, making a daunting process far more manageable. We are truly grateful for her hard work and unwavering commitment to us.
We wholeheartedly recommend Nicky Scales to anyone seeking a trustworthy and compassionate property management agent. Her professionalism and genuine care set her apart, and we feel very fortunate to have had her in our corner during such a difficult time.
Maralyn · 23 September 2025 · Dawsons Swansea Sales
Agent replied · 23 August 2026
Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!
★★★★★ 1/5
GoogleGot too be the worst customer service
Sent loads of emails phoned and nothing back
Don’t think they want to sell properties
Michael · 20 September 2025 · Dawsons Mumbles Sales & Lettings
Agent replied · 20 March 2026
Good afternoon, thank you for taking the time to leave your feedback. We’re sorry to hear you feel disappointed with your recent experience.
Unfortunately whilst we tried to assist with your viewing requests, viewing options were limited due to the short timeframe available along with your time constraints, and also due to the occupation of the properties. We always aim to deliver the highest level of service, and understand that our Mumbles team are hoping to remain in contact to support you with your property search further.
Naomi
Marketing
★★★★★ 4/5
GoogleAll went smoothly. Collecting keys tomorrow to our new home 😊 …
Gemma · 19 September 2025 · Dawsons Marina Sales Lettings & New Homes
★★★★★ 5/5
GoogleAngela at Rugeley Branch was super helpful, and always very prompt through negotiations. Professional, friendly and understanding.
Thank you for everything. Excited to collect our keys tomorrow, and begin our next chapter xx
Chase · 19 September 2025 · Dawsons Marina Sales Lettings & New Homes
★★★★★ 5/5
GoogleIn my own experience I have nothing but praise for Angel and the team for the advice and great customer service they provided me when dealing with the auction process selling a property.
From initial contact through to completion , she explained every detail and provided advice so that I could make an informed decision without any sales pitch or pressure.
Very easy to talk to and a credit to her profession and I would not hesitate to seek Dawson's out if I ever need an agent again.
Thank you.
Mike · 18 September 2025 · Dawsons Swansea Sales
Agent replied · 13 April 2026
Hi Mike,
Thank you so much for the 5* Review. We were all so happy to be able to help you to sell your inherited property. It's always great to hear the team are providing a high quality service and Angel in particular on this occasion!
If you do ever need our services again, please don't hesitate to contact us.
Many Thanks,
David & The Auction Team
★★★★★ 5/5
GoogleVery helpfull and supportive with all my requests and needs, couldn't ask for a better team of people supporting me with the multiple properties I have bought and sold through them
Andrew · 16 September 2025 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 16 May 2026
Thanks Andrew for the lovely review and we hope that our relationship will continue with further success!
★★★★★ 5/5
GoogleThe team were so helpful when dealing with my enquiries, highly recommend!
Wardculture · 16 September 2025 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 16 May 2026
Thank you! This is wonderful to hear.
★★★★★ 5/5
GoogleMy family used the rothwell team to purchase their new home and they were amazing! Thank you so much!
Anaiya · 16 September 2025 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 16 May 2026
Pleased we could support your family Anaiya, thanks!
★★★★★ 5/5
GoogleWe have been looking for a property in the area for a few months. Last Friday a new property, just what we had been looking for, came on the market. Thanks to Tracie's friendly and superb proactive approach a week later we have had our offer accepted!
Sue · 16 September 2025 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 16 May 2026
This is great to hear Sue, all the best going forward. Thanks!
★★★★★ 2/5
GoogleAfter months of trying to sell my house with another estate agents, I thought that Dawson's were the right people to help us move on, however, I was wrong. They valued our house a lot lower than other estate agents, granted their valuation might have been more realistic.
We had many viewings in the beginning and led to an offer which we accepted. I hadn't heard anything off Dawsons for weeks regarding the sale and we were under a little pressure as we wanted a house up for sale but the seller wouldn't except our offer until we were further along in the chain. I asked Dawson's if they would just contact our buyer to see how things were but unfortunately, they said they don't work like that. Therefore, I took matters into my own hands and contacted the buyer (As they left me their number) only to find out they pulled out weeks prior which we wasn't informed. This made us angry, especially after a lady knocked our door the week before to ask if the house had sold because Dawson's had been turning her away for weeks before we even accepted an offer! This made us wonder, how many other people they turned away?! Apparently, if they don't have other bookings booked in, they will refuse as they like to do block bookings. In the end, I started showing viewers around no matter what time or day in the week, so basically doing their job for them.
Anyway, I got back in touch with the lady who knocked the door and we agreed a sale between ourselves and once Dawson's found out they were adamant they were taking over and still expected the fee. I understand we were still in contract but they didn't do anything to sell our house as they actually turned our buyer away and I believe if she didn't knock my door, the house would still be up for sale today. Luckily, everything went through in time to get the house we wanted but Dawsons nearly cost us our new home.
A part of me wish I stayed with the original estate agents as I believe we would have had more for the house and the communication was so much better and more frequent.
Dawsons get 2 stars for listing the property and taking some good quality photos.
Daniel · 16 September 2025 · Dawsons Sketty Sales
Agent replied · 10 November 2024
Good afternoon Daniel
Thank you for sharing your detailed feedback. We are grateful you have taken the time to share your views of your experience and regret that it didn’t meet your expectations. As you may recall, we worked together in July of this year to resolve the issues you mentioned, and at that time, we believed everything had been addressed.
As you kindly note, we aim to provide realistic valuations for all our clients, allowing them to make informed decisions on their forward property journey from the outset. Our team proactively handle all buyer enquiries, following our viewing procedures at all times, both to protect the vendor, prospective purchasers and a smooth transaction at all times. Whilst our procedures were discussed at length in July with yourself we would be more than happy to clarify these once more should you wish.
It was a shame there was a delay in your initial buyer communicating with ourselves that they were no longer proceeding with the purchase, causing stress to yourself during what we know is already a challenging time, we were however extremely pleased to be able to support you through to completion of sale, ensuring everything went through in time to get the house you wanted.
Thank you for trusting us to list your home for sale. We take on board all feedback received to ensure we refine our processes to move forward and improve on our client experience where possible. We hope you have settled into your new home and should you wish to discuss this further, please feel free to reach out to me directly.
Kind regards
Sharon Mayes
★★★★★ 5/5
GoogleGethin was nothing short of a life-saver, quick responses, a friendly attitude, and got us the result we were looking for.
VenomZ1Dragon · 13 September 2025 · Dawsons Swansea Sales
Agent replied · 13 April 2026
Hello
Thank you for your lovely feedback! We are so pleased to hear that Gethin’s quick responses, friendly approach, and dedication made such a difference in achieving the result you needed. I will be sure to pass on your kind words to him, they’ll mean a lot!
Have a great weekend.
Jade and the Dawsons Swansea Lettings Team
★★★★★ 5/5
GoogleI’ve viewed a few properties with mannings and the team are so lovely and helpful!
Libby · 13 September 2025 · Dawsons Mumbles Sales & Lettings
Agent replied · 13 May 2026
Thanks Libby! We are pleased that you are satisfied with our services.
★★★★★ 5/5
GoogleVery helpfull and supportive with all my requests and needs, couldn't ask for a better team of people supporting me with the multiple properties I have bought and sold through them
Andrew · 13 September 2025 · Dawsons Mumbles Sales & Lettings
Agent replied · 13 May 2026
Thanks Andrew for the lovely review and we hope that our relationship will continue with further success!
★★★★★ 5/5
GoogleThe team were so helpful when dealing with my enquiries, highly recommend!
Wardculture · 13 September 2025 · Dawsons Mumbles Sales & Lettings
Agent replied · 13 May 2026
Thank you! This is wonderful to hear.
★★★★★ 5/5
GoogleMy family used the rothwell team to purchase their new home and they were amazing! Thank you so much!
Anaiya · 13 September 2025 · Dawsons Mumbles Sales & Lettings
Agent replied · 13 May 2026
Pleased we could support your family Anaiya, thanks!
★★★★★ 5/5
GoogleWe have been looking for a property in the area for a few months. Last Friday a new property, just what we had been looking for, came on the market. Thanks to Tracie's friendly and superb proactive approach a week later we have had our offer accepted!
Sue · 13 September 2025 · Dawsons Mumbles Sales & Lettings
Agent replied · 13 May 2026
This is great to hear Sue, all the best going forward. Thanks!
★★★★★ 5/5
GoogleWe are delighted with the level of service we have been receiving from Catherine for our purchase. She is always available to answer questions and is proactive in her approach. She has made the initial stage of our purchase very efficient. Thanks Catherine.
Justine · 8 September 2025 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 8 July 2026
Thank you Justine!
★★★★★ 5/5
GoogleEmma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they …
Vaibhav · 30 August 2025 · Dawsons Swansea Sales
Agent replied · 30 August 2026
Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.
★★★★★ 5/5
GoogleIt was pleasant to work with a local company who hopefully had their finger on the pulse of the Eynsham market. Going through a turbulant time politically with a General Election was smoothed out by the staff and even a change of Solicitor did not phase them.
Roger · 29 August 2025 · Dawsons Swansea Sales
Agent replied · 29 August 2026
Thank you, Roger. A pleasure to work with you.
★★★★★ 5/5
GoogleRating only, no written review.
Bernard · 29 August 2025 · Dawsons Swansea Sales
Agent replied · 29 August 2026
Thank you for your 5 star review Bernard. We were delighted to see the sale reach a successful conclusion.
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